Collect Pros
Reviews and Complaints

I received a collection notice for eye or skin cream called enchant. I went to the website to see what it even was. The contact link did not function. The terms of service link did not function. On researching Collect Pros I find they are banned from doing business in Nevada, http://www.bbb.org/reno/business-reviews/collection-agencies/collect-pros-in-carson-city-nv-90017305#govtaction
This is a fraudulent business. There are numerous complaints online and all agree it is fraudulent. I ask they be banned from business in CA in addition to canceling any claims against me.I charge $65 per hour for my time and they have wasted 3 hours of my time already so I bill them $195 in addition to them cancelling any claim to me under the guise of reference number 1066225.
https://www.sitejabber.com/reviews/www.encante.com#answer_45875

I have received a notice from collect pros saying that I owe $98.71 to Valere Skin.

I don't know what Valere Skin is and I never bought anything from them.

I went on their website to dispute this charge and they have my phone number, email address, credit card number, etc.

This is fraud.

Received a notice in the mail from Collect Pros Payments Made Easy:
Reference Number: 1069937
Order Number: 1000269
Date of notice: June 10, 2016
Payment Due Date: 30 days of receipt
Overdue Balance: $98.71
Product: Valere Skin
Amount Due: $98.71

The notice stated that Collect Pros Made Easy is attempting to collect a debt for $98.71 the product was Valere Skin.
I have attempted to call the above company to dispute this bogus charge but no one answers the phone.
On their website they had this verification of debt notice that had my name, address, reference and order number, email, phone no:, product, amount due, purchased date 02-11-2016, IP address, card type and card last four.
They claim I used a visa card with the last four 6660.
I do not have a visa card with that last four numbers 6660.

I believe Collect Pros Made Easy is attempting to collect money on a product never ordered.

I am requesting that this company be investigated for fraud.

I received a notice about a debt of purchased items . I received this notice on may 13 Friday notice date was may 9th given me three options to making payments and a phone number that only has a recording of same info so when I get on their internet site and attempt to file dispute it first asked for the reference number when I put that in my info came up where a purchase off my card was made for such product I listed above. how they had this info is beyond my knowledge and no product was ever sent to the address or that would of tips me off sooner. Yet saying all that to say this personnel info popped up and said your dispute has been acknowledged and gives me three payment options again. This is some type of scam. I will contact the District Attorneys office about this. there is debt n identity theft going on here.

Initial contact online; after credit card info given, message informs that follow-up monthly supply would be $60+ charged monthly (or $120 for 2 co-beneficial products); I immediately deleted credit info & cancelled free product; my phone rang immediately with a caller who had a heavy India accent. I repeatedly said "No!" and demanded that all of my credit and personal info not be retained. I cancelled any and all "free" orders. Caller reluctantly agreed. I called Chase fraud division, and was informed that a charge was billed to my card. Chase cancelled the charge. I asked for and received a block on any and all amounts attempted to be charged by this would-be creditor. I was later informed of a subsequent attempt to charge a larger amount to my card. Now, months later, a pink letter arrives from Collect Pros attempting to collect $70.04 (and threatening subsequent actions if I do not pay or send a written letter of dispute within 30 days. How do we stop such FRAUD?!

I got a pink letter in the mail today saying i owe 89.00. I do not owe any money because i did not order anything. I tried to call and its automated and the website doesnt help much eithet. This is very upsetting to me. I have a feeling it is fraud..looks to me like alot if people think the same. What do i do now?

I ordered some of this product in January because i went to a site on Facebook that was an advertisement and it said i had won these products, all i have to do is pay $4. 95 shipping and handling for 2 products which was charged to my credit card. That was all i agreed to. It was a trial product and i was suppose to let them know if i wanted to order any more, and i didn't order any more, neither did i receive any more products. When my February credit card statement arrived, i had a charge of $59.95 from a company i never heard of, and i knew i never had made any charges or received any product for that month and still didn't receive anything, so i canceled my credit card. I shouldn't have to pay for something that is suppose to be free and for which i already paid the required shipping and handling charges!

Attempt to collect a debt for 89.95. My bank alarmed me that the transaction is fraud since has an overseas address. I disputed the charge, got a new credit card to avoid malicious charges. I did not receive the product and today I received a letter from credit pros today advising me that I owe this much. I tried calling but it was just a recording. Went to their website and there is nowhere there to dispute the charge.

I received my first letter from this "Collect Pros" for an amount of about $34.00, for what company I do not remember my husband paid it due to it being a relatively small amount. But then Friday of last week we received another Collection bill/notice from this very questionable company for $96.86 for a company by the name of Rejuviderme. I called Rejuvidreme and they stated I am not in their system they have no record of me ever being in their system.
They have never sent a bill to me and they also stated that they never use collection agencies unless it is an extreme problem. The "Collect Pros" also threatened to ruin my credit if I did not pay this questionable bill. I'd like to see this questionable company put out of business for good. So I have reported this "Collect Pros to the BBB of Nevada in which they responded that they will get back to me as soon as they have completed their investigation of this "Collect Pros" company.

I received a letter from Collect Pro claiming that I owe $87.63 to a company call La Cream Skin Care. I called this company and they said that I do not owe them any money and to just ignore this letter. I thought that I would Google this Collect Pro company and see that they are trying to scam people out of money, so I found your complaint form on line and decided to fill it out and submit it.

unauthorized credit card charges . I ordered a free sample of Allegro and paid the shipping charges of $4.95 The next I knew I was charged $109 on my credit card I order the free sample from a fraudulent site that I was lead to believe I was ordering this free sample from Robin McGraw products, Dr Phil's wife. That was not true however. I called the phone number that was on my credit card for the product and was assured they had taken off my credit card. They didn't and now I get this notice for $70.04 as an over due balance, Of what? I didn't order anything. Apparently this is a scam as well. I called the number on this pink letter I received but you can't talk to anyone. This came from a place in Pacoima CA . These scams need to stop ! Both for the products people are scammed into and these scamming collectors.

I am being charged for products I did not order. I did request a trail sample for which I received and paid for. Company charged my account a second time and sent products. I wrote refused on the package and returned it to the post office. My bank credited my account as the saw I was charged twice. Now this company has sent me to a fraudulent collection company. When I call both companies NO ONE ANSWERS The phones. Ridiculous

Automated phone calls saying I owe this money when I don't. I had used it in the past on a credit card. Now received a letter from Collect Pros at the above address. Tried to phone the number - everything is automated. If I don't pay, they will file a judgement against me. Really? I have left word with the customer service at La Creme and will see what they think about all of this. Why don't they get a real job like the rest of us!

I received a pink letter today from Collect Pros stating that I owed $87.63. It does not state the name of the company I owe it to, but it has to be one of the two above. I ordered free samples and cancelled once I found out that it really cost $87.63 a month and asked for some refund, which I received. I have never received any more products and do not owe them anything. How do I resolve this? I tried to contact Collect Pros by phone, but only got a recorded message. I tried to go online to collectpros.com, but couldn't find anything under this name. How do I stop them?

Receive Courtesy Notice regarding an Overdue Balance. of $43.82 for a product Biofinite. Notice states that I can make secure payment online at www.collectpros.com. or over the phone by calling [protected].

Biofinite along with another face cream was a free sample, with subsequent orders sent each month thereafter. I called the company to cancel so that they would not send additional orders and charge me. I was told that they had mailed the second jar but they would cancel the order. I notified my IRS Credit Union, and the monies were put back into my account with the Federal Credit Union.

Received a pink letter today from this company stating that I owe $35.00 to a company called La Creme, I did buy a few months ago one jar of cream from them but paid before shipping. tried to call this Collection company and of course no one answers, called La Creme and they said they have been a getting many complaints about this company, I asked how come they are not doing anything about them, and got no explanation..BE AWARE...i'm not sure why the police is not involve..

Collect Pros
Collect Pros Contacts & Informations
Posted: 2016-January 13 by Mike.Friddle
Collections scam
Complaint Rating: 99 % with 136 votes
Contact information:
Collect Pros
P.O.BOX 4133
Woburn, MA [protected]
United States
collectpros.com
Recieved a letter in the mail from a collection agency which is being run out of a P.O. BOX in Woburn, MA. The letter states that I have charge that is in collections for somthing, someone called Forskolin Belly Buster. I have attempted to call this shady operation but not to my surprise, there is no one who answers the phone. Would be curious to hear from others who may have recieved a similar letter as I will be pursuing legal action to it's fullest . I paid for Forskolin Belly Buster with my America Express card at time I order the product.

I received a collection letter for an alleged debt on January 26, 2016. ( the date on the letter was January 13, 2016) To the best of my knowledge, I have not received this product in the past. To be fair to this company, I sent them an email requesting additional information( date of purchase, company purchased from, etc) I normally use one of my credit cards when purchasing online so even if I did purchased it, it would have been paid. If provided proof that I did purchase this, I would certainly pay. Having been scammed in the past on computer IT, I am suspicious that this debt is valid.