Collis Roofing’s earns a 5.0-star rating from 3 reviews, showing that the majority of homeowners are exceptionally satisfied with roofing services.
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I have shared my concerns through use of the attachment
I have shared my concerns through use of the attachment. I have attempted to get a response by various forms with no response from the owners, CEO, etc to resolve issues / concern. Payment has been made through an insurance claim, with the insurance company paying the majority initially and me paying the deductible. I have provided one photo with this complaint, however at least four (4) from various angles were sent to the CEO and owners.
The complaint has been investigated and resolved to the customer’s satisfaction.
Our Roofing is leaking on new home, due to improper installation
Our Roofing is leaking on new home, due to improper installation. Garage roof has Valley and it does not have proper flashing installed. Our Roofing is leaking on new home, due to improper installation. Garage roof has Valley and it does not have proper flashing installed. House was built in 2015 and roof was installed by Collis roofing. Collis is denying roof is under warranty despite my neighbors having similar roof issues which were repaired without charge.
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Collis hit the poor service trifecta and beyond
Collis hit the poor service trifecta and beyond. Water Damage-Didnt follow installation instructions-Disregard of code. Strong arm Tactics. Reckless This issue has become to many mistakes and its time to protect the consumer. The reason I chose Collis was for their look on their finished product the first time. 2 of my neighbors had their service and nothing went wrong. Good Looking roofs. Well thats not our case. This is our 2nd roof after hurricane Irma. The first roofer did such a bad job it did not pass permitting and we had to have it done again. Collis new roof has the exact same issues. This statement is backed up by what Collis admits is wrong. Work not complete/flashing missing/white manufactures wrapping NOT CLEAR STRIP left under applied shingles *this should be removed before nailing shingles/ lastly Photos and set of manufactures install specifications. The reason they needed install specs is because of multiple Violations of instructions. (IT LOOKS WRONG OUT OF PATTERN) Collis additional mistakes and clarification: 1)water in house on day 4 after super told them to tarp house. 2)water led to servpro like company with fans and dehumidifiers 4 days. 3)water led to painters and new insulation. 4) Roof Overlay and Wrong Shingle Exposure on every visible roof view and side. 5) Scarred Shingles on every visible view and side. Missing Flashing. 6) DID NOT FOLLOW CODE. ( HOLES in roof at peak and you can see underlayment and above items on line 4. 8) Covered over roof code violation. (I HAVE PICS) 7) LIED/ they lied about sending crew to TARP or COVER hole discovered after Licensed inspector pointed it out. They said crew on way I waited all night NO SHOW. I do want to say Collis is sending crew to try to repair but I feel this complaint is for others to read for themselves. I feel I am being taken advantage of and these days that wrong. Collis at one point mentioned replacement of 4 squares and thats 400sq ft. I have had professional onions and my 3 years since Irma of reading about roof construction and fighting previous roofer that their fixing estimate is way off. Now they dont want to talk about how much they want to replace. Collis sent a great supervisior on the first days and when things went wrong they sent a new super that was not as consumer friendly and tried and I stress TRIED to intimidate me to live with some of the damage. No one else is like that at Collis. This is the super they are sending to Next week to fix problem. I specifically asked to send the first super. If your a super you can handle anything so why do they insist on sending the second one. This is not what I want at this point and dont need the hassle. This request was easy to address and I got a NO the one you feel is TRYING to be intimidating you is the one we will send. I can go on and on but to recap. Collis roofing knows what I went thru with Irma and the previous roofers. I got estimates over a year ago from them waited for legal process on last roofer called them back and they are my Groundhogs day movie. Roofing job is a well below professional and I feel there is more damage to repair than a possible total new roof.
The complaint has been investigated and resolved to the customer’s satisfaction.
Is Collis Roofing Legit?
Collis Roofing earns a trustworthiness rating of 100%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Collis Roofing. The company provides a physical address, 4 phone numbers, and 2 emails, as well as 5 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Collis Roofing resolved 100% of 3 negative reviews, its exceptional achievement and a clear indication of the company's unwavering commitment to customer satisfaction. It would suggest that the company has invested heavily in customer service resources, training, and infrastructure, as well as developed an effective complaint resolution process that prioritizes customer concerns.
The age of Collis Roofing's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Collisroofing.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Collisroofing.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Collisroofing.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from Collis Roofing.
However ComplaintsBoard has detected that:
- Collisroofing.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The collisroofing.com may offer a niche product or service that is only of interest to a smaller audience.
- Collis Roofing protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
Collis Roofing Reviews 0
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About Collis Roofing
With over 20 years of experience in the roofing industry, Collis Roofing has the expertise to handle any kind of roofing project, from residential to commercial roofing. Their team of highly skilled and qualified professionals have the knowledge and skills to deliver exceptional roofing services that exceed the expectations of their clients.
Collis Roofing offers a wide range of roofing services tailored to the specific needs of their clients. These services include new roof installation, roof replacement, roof repair, maintenance, and inspection. They also provide emergency roofing services to ensure that their clients are not inconvenienced in case of unexpected roofing issues.
To ensure the satisfaction of their clients, Collis Roofing only uses high-quality roofing materials from top manufacturers in the industry. They also provide a comprehensive warranty on all their roofing services, demonstrating their confidence in the quality of their workmanship and materials.
What sets Collis Roofing apart from other roofing companies is their commitment to excellence in customer service. They prioritize their clients' needs and always go the extra mile to ensure that they are satisfied. Their responsive and friendly customer service team is always available to answer any questions or concerns that their clients may have throughout the roofing project.
In conclusion, Collis Roofing is a trustworthy and reliable roofing company that offers exceptional roofing services in Florida. Their dedication to quality workmanship, professionalism, and customer service makes them the go-to roofing company for all roofing needs in the region.
Overview of Collis Roofing complaint handling
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Collis Roofing Contacts
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Collis Roofing phone numbers+1 (321) 441-2300+1 (321) 441-2300Click up if you have successfully reached Collis Roofing by calling +1 (321) 441-2300 phone number 0 0 users reported that they have successfully reached Collis Roofing by calling +1 (321) 441-2300 phone number Click down if you have unsuccessfully reached Collis Roofing by calling +1 (321) 441-2300 phone number 0 0 users reported that they have UNsuccessfully reached Collis Roofing by calling +1 (321) 441-2300 phone number+1 (321) 377-7323+1 (321) 377-7323Click up if you have successfully reached Collis Roofing by calling +1 (321) 377-7323 phone number 0 0 users reported that they have successfully reached Collis Roofing by calling +1 (321) 377-7323 phone number Click down if you have unsuccessfully reached Collis Roofing by calling +1 (321) 377-7323 phone number 0 0 users reported that they have UNsuccessfully reached Collis Roofing by calling +1 (321) 377-7323 phone numberAffiliate Director+1 (321) 239-3175+1 (321) 239-3175Click up if you have successfully reached Collis Roofing by calling +1 (321) 239-3175 phone number 0 0 users reported that they have successfully reached Collis Roofing by calling +1 (321) 239-3175 phone number Click down if you have unsuccessfully reached Collis Roofing by calling +1 (321) 239-3175 phone number 0 0 users reported that they have UNsuccessfully reached Collis Roofing by calling +1 (321) 239-3175 phone number+1 (321) 441-2300+1 (321) 441-2300Click up if you have successfully reached Collis Roofing by calling +1 (321) 441-2300 phone number 0 0 users reported that they have successfully reached Collis Roofing by calling +1 (321) 441-2300 phone number Click down if you have unsuccessfully reached Collis Roofing by calling +1 (321) 441-2300 phone number 0 0 users reported that they have UNsuccessfully reached Collis Roofing by calling +1 (321) 441-2300 phone number
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Collis Roofing emailsareyes@collisroofing.com86%Confidence score: 86%info@collisroofing.com78%Confidence score: 78%Supportethomas@collisroofing.com67%Confidence score: 67%
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Collis Roofing address485 Commerce Way, Longwood, Florida, 32750-7570, United States
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Collis Roofing social media
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Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreOct 29, 2024
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