CB Hotels and Accommodations Choice Hotels Unprofessional/fraudulent charges

Choice Hotels review: Unprofessional/fraudulent charges

jessica Wardwell of US

Jul 17, 2024 5:51 am EDT

Verified customer

Featured review

No empathy for medical emergency avoid booking with choice brands! reserved a stay with quality inn blk mountain nc feb 2024 then in early may became unable to travel due to medical emergency called hotel to cancel two months before the reservation and was denied the ability to cancel despite not being able to wear corrective lens that is a requirement for me to operate a vehicle! on the dates of reservation that i did not check into 9 attempts were made to charge my credit card contacted choice & quality inn the quality inn employee hung up on me when i did not agree with her reason my card was attempted to be charged different amounts over july4-7 hotel blames choice choice blames hotel the corporate 800 number was no help no answer for my card being ran despite the reservation being paid in full! choice brand does not require standards be followed for hotels operating under their brand no solution was provided for the fradulant attempts to charge my card, no resolution for the quality inn employee being unprofessional and hanging up on a guest with a billing issue, i paid $451.32 and never stepped foot on the property! do not book with this brand!

Recommendation: DO NOT BOOK WITH CHOICE

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Choice Hotels - Billing issues! 43

Choice Hotels - didn't credit proper points! 22

Choice Hotels - rip off 15

Resolved

Choice Hotels - Discriminatioon & Refund Policy 1

Resolved

Choice Hotels - deceptive advertising 13

Resolved

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Choice Hotels Contacts

Choice Hotels phone numbers

132 400
132 400

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Australia

1800 500 600
1800 500 600

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Ireland

+1 (800) 180-1380
+1 (800) 180-1380

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India

+1 (800) 364-6835
+1 (800) 364-6835

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Mexico

800 616 1147
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Singapore

+1 (240) 753-7102
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+1 (877) 424-6423
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Hotel Reservations

+1 (888) 221-6039
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Vacation Rental Reservations

+1 (800) 300-8800
+1 (800) 300-8800

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Customer Relations

+1 (800) 521-2121
+1 (800) 521-2121

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Choice Privileges Reservations

+1 (888) 770-6800
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Choice Privileges Service Center

+1 (866) 263-2058
+1 (866) 263-2058

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Choice Privileges Visa

+1 (866) 599-5070
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Barclaycard Customer Service

+1 (866) 291-9816
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Customer Service, Spanish

+1 (800) 267-3837
+1 (800) 267-3837

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Customer Service, French

+1 (800) 654-6200
+1 (800) 654-6200

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Customer Service, International Languages

+44 800 444 444
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United Kingdom

+64 800 803 524
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New Zealand

+33 800 912 424
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France

+49 800 185 5522
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Germany

+39 800 872 045
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Italy

+31 800 022 4852
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Netherlands

+34 900 998 914
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Spain

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Hong Kong

+81 531 616 337
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Japan

More phone numbers

Choice Hotels emails

webmaster@choicehotels.com

100%
Confidence score: 100%

Support

Choice Hotels address

6811 E Mayo Blvd, Suite 100, Phoenix, Arizona, 85054-3119, United States

Choice Hotels social media
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May 05, 2025
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