Commense
Reviews and Complaints

This isn't a legitimate company. I ordered a bunch of things but when they arrived the fit and quality was completely different from the pieces shown on the site and the sizes were all inaccurate.

When I promptly requested a return I was told I could keep everything for store credit or I'd be forced to pay for the return myself. Their returns facility is in the US, I'm a European customer so returns may end up almost as expensive as the order. The whole site is a scam advertising modern fits, but what they're really selling is cheap, poorly sewn, massproduced layoffs aiming to swallow and keep your money at all cost. Don't be fooled, it'll be an expensive mistake.

then they refuse to give you your money back. I got a pair of jeans size Large and the inseam was 4 inches shorter than a pair of their Medium jeans. Sizes are inconsistent so ordering the right size is a total guess. And when you guess wrong using a store credit (because you guessed the wrong size before), they don't give you an option to return it for another size. I am stuck with a pair of "Large" jeans that are smaller than their "Medium" jeans. They gave me bad merchandise and stole my money. If I could give them negative stars I would. In the pic, the black/grey jeans are “large” and the blue ones underneath are “medium”. They would not give me a refund or an exchange.

don't be fooled they won't let you return anything even if it is unworn with tags in good condition and if you email them with photos of why they are a no-go within a day of receiving! This is some dodgy company out of China with no presence here and so they don't seem to have a tie up with usps or ups etc.for returns. they don't tell you that they won't accepts certain items like accessories back upfront and misguide you.

I gotta say, I was pretty disappointed with my experience with Commense. I ordered a couple of pieces that unfortunately didn't fit quite right, so I went ahead and followed their return instructions. I sent an email with my order numbers, some pictures (which seemed a bit odd to me), and the reason for my return.

To my surprise, they offered me 100% store credit to keep the clothes due to sustainability reasons. I wasn't thrilled about this, but I accepted it anyway. However, things took a turn when they sent me another email offering me less credit than before. I told them that I was expecting the amount they had originally offered me, but I didn't hear back from them for 10 whole days despite sending several emails.

At that point, I was pretty fed up and decided to file a claim with Paypal. It was just too much of a hassle to deal with them anymore.

To make matters worse, I had paid for express shipping on my second order and it took over 10 days to receive it. I mean, what's the point of paying extra for shipping if it's not going to arrive any faster?

Overall, my experience with Commense was a total nightmare. Their return process was a joke, and their customer service left a lot to be desired. I wouldn't recommend them to anyone.

I gotta say, Commense is pretty legit. At first, I was skeptical, but then I saw some reviews that looked like they were written by actual humans and decided to give it a go. I ordered a bunch of stuff - a couple of sweaters, a pair of dress pants, two tops, a skirt, and a belt - and I gotta say, everything looked just like the pictures. I was actually pretty impressed with the quality of the knitwear, especially considering the prices.

That being said, there were a few items that didn't quite work out for me. The belt was way too big, one of the tops didn't fit my body right, and the sweater was super cute but way too cropped for my torso. I reached out to customer service and they got back to me the same day, which was pretty cool. They offered me a full store credit and let me keep the items, which was a nice gesture.

Overall, I had a pretty good experience with Commense. The only thing I would say is that the website could use a little work - it's not the most user-friendly, and it took me a little while to figure out how to navigate it. But once I got the hang of it, it was smooth sailing. I'd definitely recommend giving it a try if you're looking for some cute clothes at a decent price.

So, I bought some stuff from Commense, three things to be exact. But, when I got them, two of them didn't fit me right. So, I decided to return them and get my money back. But, when I read their refund policy, it seemed like I could return anything within 14 days, except if it was damaged or faulty. So, I put in my request for a refund. But, when they got back to me, they only gave me two options. I could either get full store credit for the items or get a full refund minus the $25 shipping fee. I decided to go with the store credit, since I thought I could use it later.

But, when I put in a new order with my store credit and my credit card, I never got any email confirmation or shipping confirmation. So, I decided to email them to ask what was going on. But, I've been emailing them for the last two and half weeks, and I haven't gotten any help. They keep giving me the run around or they just don't respond at all. And, to make things worse, my credit card was already charged and my store credit is also gone now. So, I just want my money back at this point.

Overall, I'm pretty disappointed with my experience with Commense. Their refund policy was misleading and their customer service has been terrible. I wouldn't recommend them to anyone.

The Commense website has some really nice looking clothes, but when I received my order, I was disappointed with the quality of most of the items. I had ordered around 30 pieces, ranging from casual wear to dressy outfits. Unfortunately, I only found 9 items that I wanted to keep due to poor quality and/or fit. When I tried to return the items, I had a difficult time with customer service. They gave me the runaround and made it difficult for me to return the items. They asked me to take pictures of all the items with the tags attached and to include reasons why I didn't like each and every item. Even after all that, they only offered to reimburse me 70% of the cost of the items if I kept them all. I was frustrated with the whole process and decided to just keep the items and donate them to a local women's shelter. I don't think I'll be shopping on their website again. I love online shopping, but they made it such a hassle and less enjoyable. It would have been better if they were more upfront and gave customers what they wanted.

I gotta say, I was pretty disappointed with my experience with Commense. I mean, don't get me wrong, the clothes were alright - nothing special, but not terrible either. But the return process? Yikes. It was a total nightmare.

So here's the deal: there's no clear return policy on the website, which should have been my first red flag. But I figured, hey, they must have some kind of process in place, right? Wrong. When I tried to return my order, I followed the instructions that came in the package - I emailed my order number, some photos (which was kinda weird, but whatever), and my reason for returning.

And that's when the fun began. It turned into this whole back-and-forth negotiation, with them offering me half store credit to keep the clothes because of "sustainability reasons". Um, no thanks. Then they offered me 100% credit, but asked for my measurements. Like, what? I don't feel comfortable giving out my measurements to some random company. So I decided to just return everything.

But get this - not only do you have to pay for return shipping to New York (which is already a pain), but they also deduct the cost of shipping from your order total. So I ended up paying $21 in shipping fees for a $95 order. That's just ridiculous.

And honestly, the quality of the clothes wasn't even that great. It was on par with ZARA, which is fine I guess, but not worth the hassle of dealing with their return process. So yeah, buyer beware.

I gotta say, my experience with Commense was not the best. I kept seeing their ads on all my social media feeds and eventually gave in and ordered some clothes. What a mistake that was! The quality of the products was just okay, nothing special, and the sizing was all off. I even paid for priority shipping and it still took forever to get my items. To make matters worse, my order arrived in two separate shipments, which was a real pain.

But the real kicker was their return policy. First of all, the return window is super short, so you have to act fast if you want to send anything back. And then, they make you jump through all these hoops just to get a refund. You have to take pictures of each item you want to return and give a reason for the return. And get this - they don't even provide a return label! Nope, you have to pay for shipping all the way to China yourself. And to top it all off, their customer service is only available via email, and they take forever to respond. I'm still waiting on my refund, so who knows if I'll ever see that money again.

Honestly, I wouldn't recommend wasting your time or money with Commense. There are plenty of other options out there that are much better. Save yourself the hassle and look elsewhere.

I stumbled upon The Commense while I was browsing the internet and doing some online window shopping. I had never heard of this brand before, so I was a bit hesitant to try it out. I thought it might be another one of those fast fashion brands that offer low prices but low-quality products. However, after looking through the website and reading some reviews from other customers, I was convinced to give it a try.

I was pleasantly surprised by the quality of the products I received. The quality was comparable to that of Zara or COS, which are both known for their high-quality products. The sizing chart was also accurate, which made it easy for me to find the right size. I did have to return a few items that didn't work out for me, but the return process was hassle-free, and the customer service was excellent.

What impressed me the most about The Commense was their commitment to sustainability. They offer eco-conscious options for returns and refunds, which is a rare find in the fashion industry. It's great to see a brand that cares about the environment and is taking steps to reduce its carbon footprint.

Overall, I had a great experience shopping at The Commense, and I would highly recommend it to anyone looking for high-quality, sustainable fashion at an affordable price. I've already recommended it to my friends, and I'm sure they'll love it too!

I was on the hunt for an orange dress for what felt like ages, and finally stumbled upon Commense's website. The dress I found had a stunning design and the color was just what I was looking for. I decided to go with an XL size, but in hindsight, I should have gone with a Large. I was in between sizes and didn't account for the stretchy material of the dress. Nonetheless, the dress is of great quality and the orange color is just perfect - not too bright or red, but a darker shade that looks amazing.

The shipping process was super easy to track, and I was pleasantly surprised by the fast customer service. I wanted to exchange the dress for a smaller size, but they offered me a refund (a percentage) or 100% credit to purchase my next item. I was impressed by their commitment to giving back to the local community and protecting the environment - values that I also hold dear. I've decided to donate the dress to someone else who will love it, and I can't wait to order the perfect size for my next purchase.

Overall, I had a great shopping experience with Commense. Their fast replies to customer inquiries made me feel valued and taken seriously. I appreciate their commitment to giving back and their dedication to quality products. Thank you, Commense!

I was on the hunt for some pants that were both stylish and comfortable, and after searching for what felt like forever, I finally stumbled upon Commense. I decided to take a chance and ordered four pairs of pants, and let me tell you, I am so glad that I did! I am 5'9" tall and weigh 135lbs, so I ordered them in a Large size, and they fit like a dream. They are lightweight and incredibly comfortable, making them perfect for everyday wear.

My absolute favorite pair of pants from Commense are the High Waisted Belt Slip Relaxed Fit Pleat Front Trousers in Blue. They fit me so well that I wish they came in more colors, because I would buy them all! The other two pairs of pants that I ordered were the High Waisted Pleat Front Relaxed Fit Straight Leg in Black and Grey, and I am very happy with how they fit. They are stylish and comfortable, which is exactly what I was looking for.

Unfortunately, the last pair of pants that I ordered, the High Waisted Straight Leg Pleat Front Trousers in XL, didn't fit me quite as well as I had hoped. However, when I contacted Commense about returning them, they made the process so easy and hassle-free. I really appreciate their excellent customer service!

Overall, I am so impressed with the quality and style of the pants from Commense that I am now a loyal customer. I check their website regularly for new styles to add to my collection. If you're looking for stylish and comfortable pants, I highly recommend giving Commense a try!

I gotta say, I'm pretty disappointed with Commense. I placed an order over a month ago and still haven't received my package. I mean, come on, that's just ridiculous. And to make matters worse, I randomly received an email three weeks after I placed my order that an item is out of stock. Like, why didn't they tell me that when I placed my order? So, I emailed customer service, which took them over a week to reply, and the response was unclear. I mean, seriously, what kind of customer service is that?

THEN all of a sudden it was now being shipped, so very late. I keep checking the app to see where they are with shipping and now my order doesn't even show on my account. Not in orders, not in shipped, not in received. Just nothing. I now had to email them again, which will add another two weeks to this whole ordeal. I mean, seriously, how hard is it to keep track of orders?

I ordered these items for a wedding with PLENTY of time, and now won't have a dress for my event. And have no idea what's going on with my order. I don't support a company and spend my earned money to be tossed around and have to consistently have to reach out via an email source that takes a ridiculous amount of time to get back to me. This is inconveniencing me and my life as I'm constantly having to follow up during the week while I'm working. I mean, seriously, who has time for that?

As a business owner myself, I can say this is poor business. I mean, if you can't keep track of orders and provide good customer service, then what's the point? I'm not going to support a company that doesn't value its customers. So, if you're thinking about ordering from Commense, I'd think twice.

As a self-proclaimed fashion enthusiast, I am always on the lookout for high-quality clothing that fits my style and budget. Recently, I stumbled upon Commense (thecommense.com), and boy was I glad I did! I decided to test the waters by purchasing a brushed wool camel overcoat and a pair of brown joggers from their website.

When my order arrived, I was immediately impressed by the quality of the materials. The coat was everything I could ever hope for and more – warm, snug and incredibly stylish. The beautiful camel color made me feel like a million bucks whenever I wore it. The joggers, on the other hand, were so soft and comfortable, I never wanted to take them off! Despite being crafted from high-quality materials, both items were still well within my budget – a win-win situation in my book.

Overall, I couldn't be happier with my experience at Commense. The store has effortlessly won me over with their incredible range of stylish and high-quality clothing options. From their classic wool overcoats to their uber-trendy joggers, they truly have something for everyone. I'm now a die-hard fan and can't wait to see what new items they come out with next! So if you're in the market for stylish, affordable and high-quality clothing, look no further than Commense - this is one store that won't disappoint you.

When I was scouring the internet for a belt that caught my eye, I stumbled upon Commense. I instantly fell in love with their products but was hesitant to make a purchase considering the price of the particular belt I was eyeing was way out of my budget. Despite this, I didn't give up on my search and continued to explore other options online. I was pleasantly surprised to discover that Commense offered a significantly lower price for the same item that I had my eyes on.

At first, I was a bit skeptical, as I had never heard of the brand before. However, being the optimistic and adventurous shopper that I am, I decided to take a chance and order the belt. And boy, am I glad I did! Not only did the brand exceed my expectations, but the coat arrived beautifully wrapped and in tip-top condition.

The attention to detail paid by Commense was simply stunning. The packaging was minimal yet sleek, and the product itself was even more beautiful in person. The craftsmanship was top-notch, and I could see that the brand put extra care and thought into creating their products.

In summary, my experience with Commense was fantastic. I found them to be a new brand that I can rely on for incredible quality at affordable prices. They've definitely won me over as a loyal customer, and I look forward to exploring more of what they have to offer in the future. If you're in the market for a new coat or other items, give Commense a try - I promise you won't be disappointed!

Commense (thecommense.com) is the online store you've been looking for to revitalize your wardrobe, as its modern pieces are sure to make a statement. I was thrilled with the trendy items I ordered and continue to wear them regularly. Not only do they stay on top of the new fashion trends, but they also offer a variety of timeless pieces that can withstand the test of time.

When shopping on their user-friendly website, I was impressed with the variety of styles available, which made it easy to find something that fit my unique style. The best part? The aesthetic of their clothing is consistent throughout their entire collection, making it easy to mix-and-match pieces throughout the seasons.

Commense's collection is a refreshing change from other online stores that are often overwhelmed with too many options. Where other sites can leave you feeling unsure about where to begin, Commense's website is curated so thoughtfully that shopping with them is a calming and enjoyable experience.

If you're looking to elevate your style, Commense is the way to go! The quality of their pieces is top-notch, and with regular new arrivals, you'll always find something to update your wardrobe.

When it comes to fashion, I am always on the lookout for affordable clothing that meets my standards in terms of quality and style. Thus, I am thrilled to have stumbled upon Commense - a fashion brand that exceeded my expectations. One of the first things that caught my attention about Commense was their reasonable prices. They offer fashionable clothing that wouldn't break the bank. And let me tell you, the quality of their clothes is phenomenal. They feel comfortable, yet sturdy enough to hold everything in place.

Shopping at Commense was a breeze, and I appreciated that the items I ordered came true to size. I particularly love the new jumpsuit I got from them. Not only does it fit beautifully, but it is incredibly comfortable to wear all day. The range of products they offer is impressive, and I am certain I will be making more purchases from them in the future.

Overall, my experience with Commense has been fantastic, and I would easily give them a 10/10 rating. If you're in search of fashion-forward, affordable clothing that will exceed your expectations, then look no further than Commense. Trust me; you won't regret it.

After having a tough time finding the right coat, my experience with thecommense.com has truly been a game-changer! Not only is their website user-friendly and visually pleasing, but when it comes to their products, they're top-notch.

The jacket in question has exceeded all of my expectations, and I couldn't be happier with my purchase. As someone who works out and has bigger biceps, I've struggled in the past with finding coats that fit me comfortably. Either the shoulders were too wide or the arms too tight. It's been a real headache. But, finally, I found the one!

This Commense jacket is warm, stylish and fits like a dream. I love the fact that it's made to look like a high-end wool coat, which adds a touch of sophistication to any outfit. The attention to detail in the stitching and material used is incredible, you can tell that a lot of thought was put into this jacket.

Overall, I highly recommend Commense to anyone who's looking for quality outerwear that'll last you seasons. The customer service has been fantastic on my end, and I've been spreading the word to all my friends and family about this fantastic brand!

As a shopper who highly values quality and beauty, I recently discovered Commense and was absolutely thrilled with the products and the overall experience of shopping with them. Everything from the sleek, minimalist design of their website to the exceptional craftsmanship of their products left a lasting impression on me.

One of the things I really appreciated about Commense was the impeccable quality of their items. From the stunning leather goods to the unique and versatile minimalist watches, every piece is clearly crafted with care and precision. The attention to detail is evident in the fine stitching and materials used, which really sets the brand apart from other high-end retailers.

Moreover, I was pleasantly surprised by the affordability of many items on their website. Given the superior quality, I expected to pay a premium price point for most of their products, but I found their pricing to be rather reasonable. In fact, many items were well within the budget range of most customers, making them accessible to a broader audience.

Another bonus of shopping with Commense is that they frequently offer generous discounts and markdowns on many of their items. These discounts allowed me the opportunity to purchase some of their higher-priced items at a significantly reduced rate, making it easier to justify treating myself to something special.

Finally, I must give a shoutout to Commense's shipping process. I was impressed by the speed in which my items were delivered to me, as well as the secure packaging and tracking information that was provided. Their commitment to reliability and precision made my shopping experience all the more enjoyable and worry-free.

All in all, I cannot recommend Commense highly enough. Between their exceptional quality, affordability, and reliable shipping, they are truly a brand worth supporting. I look forward to purchasing from them again in the near future and am excited to see what else they have in store!

Upon browsing online, I stumbled upon Commense (thecommense.com) and I was thrilled to discover their wide selection of jackets that cater to my personal style. I immediately ordered two jackets and was eager to receive them. However, my excitement quickly turned into disappointment when I received no email confirmation or order number after they had taken the payment from my account. I waited for a few days but still no response from the company, I was starting to worry that it might be some sort of scam.

I decided to reach out to the company to inquire about my purchase, but despite my efforts, I did not receive any response from their team. As a consumer, it left me feeling perplexed and skeptical of the legitimacy of the company. Nevertheless, I remained hopeful that it was just an oversight and not a scam.

The lack of communication from their team and the absence of an order confirmation truly detracted from the overall shopping experience. I hope that in the future, they will prioritize prompt and efficient communication with their customers. This way, it would guarantee that their customers feel secure and confident while shopping.

Overall, while the selection of items on the website is impressive, the lack of proper communication and acknowledgement of my purchase left me feeling disappointed. I am still hoping for a resolution from their team and a sense of security when it comes to shopping from their site.

I placed an order with Commense, I received horrible smelling clothes. They were cheaply made. And looked nothing like the pictures! I emailed customer service about my order.. I was told it would cost more to return than the order did, and to gift to a friend!

All over the website it says easy returns. They are liars and scammers and should be taken down! It’s not fair!

Be careful of this site. The clothing descriptions from look, feel, fit are misleading. The clothing is poorly made and isn’t properly sized so good luck having it fit. And if you want to return, be ready to lose lots of $$$ - customer service is absolutely horrible. Not sure how they’re still in business but they shouldn’t be with how they scam customers.

I purchased a sweater marked as a Women’s small with fit dimensions and it was huge. It was too big for my husband. But it was also not even a properly sewn sweater - the seams were coming apart and the scale of size of arms to overall sweater length was way off.

When I asked to return it I was told returns could only be made if damaged and they didn’t think my sweater was damaged enough. So I could pay to ship it back and then get a partial refund on top of that or I could keep it and they’d give me $5. A total scam!

I ordered a dress that was inaccurate based on the photos in the ad.

I never received a order number and it took weeks to arrive.

The fabric was poor quality and many shades off from the photos.

I wanted to initiate a return but you cannot context customer service and they intentionally don’t give your order number so you cannot get your money back.

Upon browsing online, I stumbled upon Commense (thecommense.com) and I was thrilled to discover their wide selection of jackets that cater to my personal style. I immediately ordered two jackets and was eager to receive them. However, my excitement quickly turned into disappointment when I received no email confirmation or order number after they had taken the payment from my account. I waited for a few days but still no response from the company, I was starting to worry that it might be some sort of scam.

I decided to reach out to the company to inquire about my purchase, but despite my efforts, I did not receive any response from their team. As a consumer, it left me feeling perplexed and skeptical of the legitimacy of the company. Nevertheless, I remained hopeful that it was just an oversight and not a scam.

The lack of communication from their team and the absence of an order confirmation truly detracted from the overall shopping experience. I hope that in the future, they will prioritize prompt and efficient communication with their customers. This way, it would guarantee that their customers feel secure and confident while shopping.

Overall, while the selection of items on the website is impressive, the lack of proper communication and acknowledgement of my purchase left me feeling disappointed. I am still hoping for a resolution from their team and a sense of security when it comes to shopping from their site.

So, I recently bought a pair of pants from Commense and I gotta say, they were a bit different from what I expected. I ordered a size medium, which is what I usually wear, but it was pretty tight around the waist. The color was also darker than what I saw in the picture. However, the quality of the pants was pretty nice, so I was happy about that.

This was my first time shopping at Commense, and when I realized the pants didn't fit me quite right, I asked for a refund. Unfortunately, they don't take returns because they want to be environmentally responsible. But, they did offer to credit me what I paid for the pants (minus the shipping fee), which was a nice gesture.

Overall, I think Commense is a decent place to shop if you're looking for sustainable clothing options. However, just be aware that their sizing might be a bit off and they don't offer returns or refunds. But, if you're willing to take a chance on their products, you might find something you really like.

I gotta say, Commense (thecommense.com) is a total rip-off. They took over $100 from me and sent me products that were nothing like what they advertised. The quality was straight-up garbage. And when I tried to get my money back, their customer service went MIA. I mean, seriously, they just stopped responding to my emails altogether.

I should have known something was fishy when I saw that they don't even have a proper return process. You have to email them directly and hope they get back to you. But let me tell you, they won't. They'll just leave you on read like it's no big deal.

Honestly, I feel like they just took my money and ran with it. So if you're thinking about buying anything from Commense, do yourself a favor and stay far, far away. Trust me, you'll thank me later.

I recently bought a "set" from Commense for my daughter as a Christmas gift. The set included a sweater and pants in the same color. However, I was disappointed to find out that the sizing was way off. It was not even close to the size chart provided on their website. Moreover, the colors of the sweater and pants did not match at all. It was evident that they were from two different dye lots.

I decided to return the set and requested a refund. I made sure to track the package and have the exact date and time when it was received at their facility. I even got a signature as proof of delivery. However, I am still waiting for my refund. It's been a while, and they are still "looking into" it.

I would not recommend buying from Commense. Although their products may seem cheap, you get what you pay for. The quality of their clothing is not worth the price. It's better to invest in something that will last longer and give you your money's worth.

I gotta say, Commense (thecommense.com) is not the best place to get your clothes from. I've been a size 4 for as long as I can remember, and all my pants are that size. But when I got my order from Commense, the clothes were running small and fitting tight. It was like they didn't even consider the fact that people come in different shapes and sizes.

So, I decided to return the items. But when I contacted their customer service, they only offered me 80% credit. I mean, come on! I don't want credit, I want my money back. I told them that, but they just ignored me and credited me an insufficient amount. That's not cool, man.

It's like they don't care about their customers or their products. They don't stand behind what they sell, and their customer service is just terrible. I wouldn't recommend buying from them, unless you want to deal with all this hassle.

I recently made a purchase from Commense, an online store that sells a variety of fashionable clothing pieces. Excited to receive my order, I decided to pay for express shipping, which stated an estimated delivery time of 4-7 business days. However, after waiting for four days, I realized that the status of my package did not change beyond the shipping label that was created. This was quite frustrating as I needed my order urgently before a big move.

To understand what was happening, I reached out to Commense's customer service team, and they provided me with a tracking link that showed the same status: "FedEx awaiting package." I then decided to contact FedEx to get more information on the status of my package. I was worried that the website could be a scam and that I may lose my money.

The clothes on Commense looked cute, and I did not want to cancel my order; however, the delay in shipping had left me unsettled. I was anxious about the whereabouts of my package and why it was taking so long.

Despite my initial frustration, I must say that the customer support team at Commense made my experience better by being available and promptly responding to my inquiry. Although my order did not arrive on time, I appreciated the effort and follow-up from the customer service team.

In summary, I am still waiting for my purchase, and I hope it arrives soon. However, the delay has made me more cautious about online shopping, and I will be cautious in the future when choosing to buy from a new website.

This company Commense, let me tell you, they ain't no good. Their customer service is just plain awful and their return policy is a real pain in the you-know-what. They make you jump through all sorts of hoops just to return something, and then they have the nerve to charge you $25 for return shipping. Can you believe that? I mean, come on, it can't possibly cost that much to send back a couple of items that weren't even worth the money in the first place.

And if that wasn't bad enough, even after they "approve" your return, they still want you to send them a picture of the return receipt. What's up with that? It's like they don't trust you or something. And don't even get me started on the fact that when I tried to return some clothes because they didn't fit, they asked me for my measurements so they could "improve their products". Like, seriously? I just want my money back, not to be a part of some weird product improvement scheme.

Overall, I would not recommend Commense to anyone. Their customer service is terrible, their return policy is a hassle, and their products are just plain crappy. Save yourself the trouble and shop somewhere else.

I recently bought 4 things from Commense and I gotta say, I was pretty disappointed. Two of the items didn't fit me right, so I tried to return them like the website said. But it's been 10 whole days and I still haven't gotten a return address from them! I've sent a bunch of emails and most of them haven't even been answered. Finally, I got two responses - one asking for my measurements (which is kinda weird, right?) and the other saying that Commense doesn't do returns because they care about the environment or something.

Honestly, I think this company is a total scam. Don't waste your money here. They don't care about their customers or being honest in their advertising. If you want to shop somewhere with real ethics, go somewhere else.

Commense is a clothing website that offers affordable clothing, but the quality is lacking. They claim to have a return policy, but when I tried to return an item, they gave me a hard time and came up with a lame excuse about sustainability. It seems like most of their reviews are fake, which is a red flag. Shipping took forever and the customer service was terrible. I wouldn't recommend ordering from them and I definitely won't be doing business with them again. It's a waste of time and money.

I just had an experience with Commense clothes and it was not a good one. I ordered multiple items from their website and was disappointed to find that they were made with cheap material. To make matters worse, all of the items were in the wrong size. It seems like they don't have a clue about western sizing, even though they are trying to sell their products in the US.

When I tried to return the items, I found that there was no phone number to call for customer service. The only option was to email them, which was a slow process. To make matters worse, the customer service was cold and unhelpful. They refused to refund my money and only offered a partial store credit. If you don't want the store credit, they won't respond at all.

Overall, my experience with Commense clothes was terrible. I wasted both my time and money on their products. I would not recommend shopping there.

and I reached out to Commense (thecommense.com) customer support for help. Their customer support team was extremely helpful, kind, and understanding throughout the entire process. They investigated the situation, and quickly found that the package was still at the local post office. They went above and beyond to make sure that the issue was resolved, and made sure that my jacket arrived promptly.

In addition to their outstanding customer service, the quality of their products is top-notch. I was blown away by the attention to detail in the design and craftsmanship of the jacket I ordered. It's clear that they take pride in their work and are committed to producing high-quality items that their customers will love.

Overall, my experience with Commense (thecommense.com) has been excellent. They have amazing customer service, and their products are of exceptional quality. I highly recommend them to anyone looking for stylish, well-made clothing that they can rely on.