Menu
For Business Write a review File a complaint
SuperMarket23 Customer Service Phone, Email, Contacts

SuperMarket23
Reviews and Complaints

www.supermarket23.com

Learn how the rating is calculated

1.9 10 Reviews 4 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

SuperMarket23 Reviews 14

ComplaintsBoard
F
Verified customer This review was posted by a verified customer. Learn more

SuperMarket23 Mixed Experience with SuperMarket23 During COVID-19 Pandemic

Hey! So, I've bought some stuff off of SuperMarket23 (supermarket23.com) a couple times now. Gotta say, it's a mixed bag.
Pre-corona times? Eh, it was fine. Nothing to write home about, but I didn't have any major issues.
But when everything got all topsy-turvy with the pandemic, this site started struggling. Updates were sluggish, information was confusing as hell, and on top of that they started hitting me with extra charges for things that used to be free. Not cool, man.
One thing that really ground my gears was the fact that I'd pick out my items, go through the whole checkout process...and then once I tried to pay, bam! Suddenly half my stuff wasn't even available anymore. What's up with that?!
All in all, I'd say SuperMarket23 is a little hit or miss. Might work for ya, might not. Just be prepared to run into some issues along the way.

Read full review of SuperMarket23
Hide full review
ComplaintsBoard
F
Verified customer This review was posted by a verified customer. Learn more

SuperMarket23 SuperMarket23: Not Worth the Frustration and False Hope Anymore

So, I gotta tell ya, I used to love SuperMarket23 (supermarket23.com), but nowadays it's just a bummer. It used to be such a rad experience, I even gave them five stars, but that was before this pandemicky nonsense.

Now, it's like, why bother? You sit down and make your list, you get all excited to get your goods, and then, bam! You're told that they don't have anything you want. Ugh, total false hope, you know?

Like, listen up SuperMarket23 peeps, you gotta get your [censored] together before you whip out that website again. I mean, they might as well shut it down until they can keep stuff in stock, 'cause otherwise I'm pretty sure everyone's gonna have a bad time and leave similar [censored] reviews.

So, my advice? Don't even bother ordering from SuperMarket23 until they can sort their life out. It's just not worth the frustration and false hope, ya know?

Read full review of SuperMarket23
Hide full review
ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more

SuperMarket23 SuperMarket23 Review: Great Online Ordering and Delivery for Cuban Families in Need!

Yo, lemme tell you about SuperMarket23! They got all the food items my family in Cuba needs. Some of them got cancer and need to eat better, but even those who don't need to eat, you know what I mean? And SuperMarket23 is awesome. I order online and pay with my card, and as soon as it goes through, they tell me when the delivery's coming. And they're totally on the level - they tell me when it's been dropped off to my fam and everything. Thanks so much, SuperMarket23, you rock!

Read full review of SuperMarket23
Hide full review
ComplaintsBoard
L
Verified customer This review was posted by a verified customer. Learn more

SuperMarket23 Beware of Supermarket23's Rotten Homemade Ham - A Scam Review

So I was browsing Supermarket23.com, looking for some delicious ham to add to my dinner, when I stumbled upon their homemade ham selection. I thought, "Great, this will be perfect!" But boy was I wrong.

I ordered four pounds of their homemade ham, but when it arrived, I couldn't help but notice a strong smell coming from the package. I opened it up, and to my horror, the ham was completely rotten! And to make matters worse, there was nothing in the description of the product to indicate that these hams were homemade...and inedible!

I was beyond furious. 71 dollars wasted on four pounds of putrid meat. I could've gone straight to the hospital if I ate that mess. I will definitely be taking my business elsewhere. It makes me wonder how many other people have been scammed by Supermarket23's ham selection.

People, please beware of ham scams like this! Don't fall for the "homemade" label without further clarification. I demand my money back, and I hope that other customers have learned from my misfortune.

Read full review of SuperMarket23
Hide full review
ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more

SuperMarket23 SuperMarket23 (supermarket23.com) Review: Don't Waste Your Money - Refund Process Is a Nightmare

Listen up, folks! I had a pretty bad experience with SuperMarket23 (supermarket23.com). Let me tell ya, getting a refund out of these guys is like trying to wrangle a greased-up pig.

I made my first and only purchase with them three weeks ago, but they screwed up my order and didn't have the merchandise in stock. So I asked for a refund, and boy oh boy, it's been a real headache. I'm still waiting for my money back, and it's starting to feel like I'll never see it again.

Honestly, I wouldn't recommend wasting your hard-earned cash on SuperMarket23. Even if your family desperately needs something they sell, it's just not worth the risk of getting ripped off.

So there you have it, folks. Stay away from SuperMarket23 unless you're okay with potentially losing your money. Stick to a more reputable retailer and save yourself the frustration.

Read full review of SuperMarket23
Hide full review
ComplaintsBoard
E
Verified customer This review was posted by a verified customer. Learn more

SuperMarket23 SuperMarket23 Review: Great Variety, High Prices, Basics Recommended, Meat Tip Included

So, I gotta say, SuperMarket23 is a bit on the pricey side. Like, seriously, some of their stuff costs more than a night out at a fancy restaurant! But, I gotta hand it to them, they do have a hella amazing selection. Like, seriously, they've got everything from gluten-free organic granola to artisanal kombucha. I mean, who needs that kind of variety? But hey, it's nice to know it's there.

Now, let me be real with you, I ain't made of money. So, when I'm at SuperMarket23, I gotta be choosy about what I fill my cart up with. I tend to stick to the basics like bread, milk, and eggs. Anything fancier than that, and I gotta take out a loan!

But, I do have a secret weapon when it comes to my meat shopping. You see, SuperMarket23 may have all the fancy filet mignon and grass-fed beef, but I can't afford that kinda life. So, I head on over to Katapulk for my cheaper meat fix. Sure, they might not have the same fancy selection, but they've got chicken, pork, and beef at prices that won't make my wallet hide in fear. Just make sure you steer clear during the holidays, cuz everything goes up in price.

All in all, SuperMarket23 is a good spot to hit up if you're in the mood to splurge on some fancy-pants groceries. But, if you're like me and need to stick to a budget, just grab the basics and hit up Katapulk for your meat needs. Plus, it's always fun to pretend you're a millionaire for a hot minute while perusing their fancy selection!

Read full review of SuperMarket23
Hide full review
ComplaintsBoard
M
Verified customer This review was posted by a verified customer. Learn more

SuperMarket23 SuperMarket23 Review: High Prices, Confusing Website, and Payment Issues

Well, let me tell you about my experience with SuperMarket23. It was a bit of a hassle to put my order together. The category menu is kind of confusing and some items I wanted to buy were sold out by the time I got to checkout. Bummer!

But the real trouble came when I tried to pay. My trusty credit card (which I've had forever) was rejected by the site. I gave customer service a call and they told me I needed to get a "code" from my bank. Like, what?! That's not how things work in the USA, my dudes. Needless to say, I had to cancel my purchase and that's no way to do business.

Here's the thing, folks. The prices at SuperMarket23 are sky-high. Like, seriously. But when it comes to getting your hands on anything Cuban-related, there aren't many options out there. You gotta decide whether it's worth the splurge or not.

Overall, I wouldn't necessarily recommend SuperMarket23. The website's kinda screwy and the payment process is a pain. Plus, the prices will make your eyes water. But, hey, if you're desperate for that Cuban fix, go ahead and give it a shot. Maybe you'll have better luck than I did!

Read full review of SuperMarket23
Hide full review
ComplaintsBoard
I
Verified customer This review was posted by a verified customer. Learn more

SuperMarket23 Supermarket 23: A Pandemic Lifesaver with Fast and Reliable Service!

So, like, okay, I gotta tell y'all that I don't get all the haters dissing on Supermarket 23. I mean, seriously? This store has been my savior for the past year and a half, helping me keep my fam fed and happy during these crazy times. And let me tell ya, they are totally legit - like, super professional and reliable. And they're fast AF too, even delivering on Sundays and stuff!

When the pandemic first hit and Cuba went into lockdown, Supermarket 23 was the only online store that didn't leave me hanging. They had a ton of products to choose from and always came through with the goods. And even now, they still keep things on point.

I know some people are all like, "oh, but the prices are so high!" but like, that's not Supermarket 23's fault, ya feel me? That's on the government, man. Don't hate the player, hate the game. So I gotta give a major shoutout to Supermarket 23 - y'all are the bomb diggity and keep doing you!

Read full review of SuperMarket23
Hide full review
ComplaintsBoard
Q
Verified customer This review was posted by a verified customer. Learn more

SuperMarket23 Beware of SuperMarket23: Overpriced and Deceptive Practices

Let me tell you about my experience with SuperMarket23 (supermarket23.com). Honestly, this company is a total rip-off! Their prices are through the roof and on top of that, they overcharge you without any warning. When I got my bill, I noticed that they billed me 15 bucks more than what I actually bought. Can you believe it? I felt cheated and betrayed.

So, if you're planning to shop with them, keep in mind that your credit card will be charged more than what they show you on your invoice. And here's the worst part - if you want to cancel your order, they'll charge you even more. Can you imagine canceling your order just after placing it, and then getting hit with a 10% charge? It's insane! And to make things worse, they won't tell you that when you're placing your order.

Seriously, SuperMarket23 is a wolf in sheep's clothing. They trick you with their flashy website and lure you in with their products, but in the end, they leave you with a huge bill and a bad taste in your mouth. Don't make the same mistake I did - stay away from this company!

Read full review of SuperMarket23
Hide full review
ComplaintsBoard
M
Verified customer This review was posted by a verified customer. Learn more

SuperMarket23 Unreliable and Overpriced: My Disappointing Experience with SuperMarket23

I've gotta say, folks, I wouldn't recommend shopping with SuperMarket23. The prices are straight-up crazy, plus the customer service and delivery are total garbage. My mom's been waiting for stuff I sent her forever, but it's never arrived - and every time I call 'em up to sort it out, they just give me the run-around. I mean, what's even going on there?! I phoned 'em up today to ask about an order I put in waaaay back on October 2, and guess what? Still no delivery! They said they'd send the missing bits three times now, but nope, nada, and my mama's still without her stuff.

I gotta say, this is just plain unacceptable. SuperMarket23, you've officially lost me as a customer.

Read full review of SuperMarket23
Hide full review

SuperMarket23 Complaints 4

ComplaintsBoard
B
2:41 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

SuperMarket23 Terrible Service and Missing Items: My Experience with SuperMarket23

Man, let me tell you, my experience with SuperMarket23 was not great. Like, they have so much stuff on their website, it's overwhelming. But the service, bro, was just straight up terrible.

First off, it took forever and a day for my order to even ship. I mean, c'mon, I'm trying to get my groceries on, y'know? It's not like I have all day to wait around for my food to arrive.

And then when my order finally did show up, half of my items were missing! Like, seriously, how hard is it to pack a box correctly? I was missing my favorite chips and some necessary cooking supplies. How am I supposed to make dinner without those?

I reached out to their customer service team and holy moly, they were no help at all! It's like they didn't even care that my order was messed up. I don't recommend SuperMarket23 to anyone, man. Save yourself the trouble and shop elsewhere.

Read full review of SuperMarket23
Hide full review
ComplaintsBoard
G
12:52 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

SuperMarket23 Beware of SuperMarket23: A Complete Scam!

Listen up folks, I gotta tell ya about SuperMarket23. It's a complete scam they got going on over there. You order something, you pay for it, and then...poof! It disappears into thin air and you never see or hear from them again. Don't even bother trying to reach out to customer service, they ain't gonna respond. And trust me, you don't wanna give these conmen any of your hard-earned money.

I'm here to warn you, my fellow shoppers, to steer clear of this bogus website. And I mean it, DO NOT TRUST UNDER ANY CIRCUMSTANCES! Save yourself the headache and the empty wallet. You deserve better than this nonsense.

I can't stress enough how important it is to do your research before making any online purchases. Don't get suckered in by a flashy website or a good deal. Make sure the company is legit and has a good reputation. Sadly, SuperMarket23 falls way short in both of those categories. So, take my advice and stay far, far away from those fraudsters.

In conclusion, my message is loud and clear: Don't waste your time and money on SuperMarket23. It's a total scam and you will regret getting involved with them. Trust me, you have been WARNED!

Read full review of SuperMarket23
Hide full review
ComplaintsBoard
J
11:54 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

SuperMarket23 Poor Customer Service from SuperMarket23 - Don't Waste Your Time and Money

Man, let me tell you about my experience with SuperMarket23. So I was just trying to get some yogurt delivered to my crib, right? But what do they do? They send me a pot of yogurt that's in absolute shambles - like, I'm talking it's all squished and half the contents are spilled out.

So I hit them up, like "yo, what the heck?" And can you believe they had the audacity to tell me AFTER A WHOLE MONTH that my claim wasn't valid? That's beyond messed up, man. That's some serious poor customer service right there.

Like, I get that mistakes happen and all, but you gotta own up to your mistakes and make things right for your customers. Especially when they've already paid for your products. Ain't nobody got time for that kind of nonsense.

Honestly, I'm super disappointed in SuperMarket23. I was expecting so much more from a "professional" online store. But it seems like they don't really care about their customers or the quality of their products.

So yeah, I definitely won't be using SuperMarket23 again anytime soon. If you're looking for a reliable and customer-focused online store, I'd suggest you look elsewhere. Trust me - you don't need that kind of negativity in your life.

Read full review of SuperMarket23
Hide full review

Is SuperMarket23 Legit?

SuperMarket23 earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds SuperMarket23 to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, SuperMarket23 is known for their high standards and safety. If you're thinking about dealing with SuperMarket23, it's wise to check how they handle complaints.

SuperMarket23 has received 4 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

Supermarket23.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Supermarket23.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Several positive reviews for SuperMarket23 have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

We looked up SuperMarket23 and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

However ComplaintsBoard has detected that:

  • SuperMarket23 protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
ComplaintsBoard
W
Verified customer This complaint was posted by a verified customer. Learn more

SuperMarket23 SuperMarket23: Online Cuban Grocery Store Funding Oppression

Ok, so listen up peeps, SuperMarket23 or supermarket23.com is basically like a grocer's store that only sells to people who are Cuban foreigns. If you live on the island, you can't really afford it (sucks for us, right?). The thing is, this site is run by the Cuban dictatorship, so they're making bank on the sly. But here's the kicker - the dosh they make goes towards buying weapons to repress the people. Yeah, you read that right. It's like a messed up movie plot, but it's real life.

So, obviously I'm not gonna be like "yo, go and buy stuff from them coz they're awesome". Nope, nuh-uh. But I still thought I'd give my two cents on what I saw on their site. First up, they've got quite a range of things - from groceries to beauty products to toys. I gotta admit, if I didn't know what was going on behind the scenes, I'd be tempted to shop there. The prices aren't too crazy either - kinda like your average supermarket, I guess. But here's the thing - every time you buy something from SuperMarket23, you're contributing to the oppression of people in Cuba. Is that something you want on your conscience?

I gotta tell you, I'm not gonna be shopping there any time soon. It's just not worth it. Plus, I feel like there's gotta be some other way to support the Cuban people that doesn't involve propping up a dictator. But, at the end of the day, it's up to you to make the call. I'm just giving you the facts as I see 'em. Whatever you do, I hope you make a decision that sits well with your soul. Peace out.

Read full review of SuperMarket23
Hide full review

About SuperMarket23

Screenshot SuperMarket23
SuperMarket23 is an excellent online marketplace for all your grocery and household needs. It provides you with a convenient and hassle-free shopping experience from the comfort of your own home. The platform is equipped with an extensive range of products, including fresh produce, meat, dairy, pantry, baby care, personal care, home essentials, and much more.

The website is easy to navigate, and products are neatly categorized into different sections, making it easy for you to locate what you're looking for. Not only does it provide customers with convenience, but it also offers reasonable prices compared to other online supermarkets.

Moreover, SuperMarket23 has an efficient and dependable delivery service, ensuring that products are delivered to your doorstep in the shortest possible time. Delivery is available to many locations, and the company's team of delivery drivers ensures that the products reach customers fresh and in optimal condition.

SuperMarket23 has also implemented safety measures in response to the COVID-19 pandemic to ensure the safety of its customers. These include contactless delivery, regular sanitation practices, and the wearing of masks and gloves by delivery drivers.

The platform provides a user-friendly interface, and customers can easily track their orders, and there is enhanced customer support to ensure that all purchases meet your satisfaction. Overall, SuperMarket23 is an exceptional online supermarket, offering quality products, reliability, convenience, competitive prices, and excellent customer service. It is undoubtedly an excellent choice for anyone who wants to shop online and stay safe during these pandemic times.

Overview of SuperMarket23 complaint handling

SuperMarket23 reviews first appeared on Complaints Board on May 17, 2023. The latest review Mixed Experience with SuperMarket23 During COVID-19 Pandemic was posted on May 23, 2023. SuperMarket23 has an average consumer rating of 1 stars from 14 reviews. SuperMarket23 has resolved 0 complaints.
Ratings on other review websites
Trustpilot
Trustpilot
4.8
1146 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. SuperMarket23 Contacts

  2. SuperMarket23 phone numbers
    +1 (647) 694-0199
    +1 (647) 694-0199
    Click up if you have successfully reached SuperMarket23 by calling +1 (647) 694-0199 phone number 0 0 users reported that they have successfully reached SuperMarket23 by calling +1 (647) 694-0199 phone number Click down if you have unsuccessfully reached SuperMarket23 by calling +1 (647) 694-0199 phone number 0 0 users reported that they have UNsuccessfully reached SuperMarket23 by calling +1 (647) 694-0199 phone number
  3. SuperMarket23 social media
  4. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024
  5. View all SuperMarket23 contacts
SuperMarket23 Category
SuperMarket23 is ranked 406 among 1606 companies in the Online Shopping category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.