Commense
reviews and complaints

As someone who avidly shops for clothing online, I stumbled upon Commense (thecommense.com) and decided to give it a shot. I must say that I was pleasantly surprised! The website boasts an impressive array of clothing items, and I found myself endlessly scrolling through pages of fashion-forward pieces.

After spending quite some time deliberating, I finally decided to purchase a few pieces that captured my attention. And let me tell you, I'm glad I did! The items are true to size and are made from high-quality materials, which sits well with me as I'm always looking for durable additions to my wardrobe.

Of all the pieces I ordered, I must say that the outerwear items were my favorite. They fit me like a glove, and the attention to detail was evident in every stitch. Many a time, I find myself hesitant to purchase coats or jackets online, as I'm unsure if they'll fit me well. But with Commense, I need not have worried! The fit and feel of the outerwear exceeded my expectations, which is a huge plus, especially with winter looming around the corner.

Apart from the outerwear, I also ordered some basics that I know I'll wear repeatedly. The quality is top-notch, and I can see myself styling them in numerous ways, making them an excellent investment for my wardrobe.

Overall, I had a great experience shopping on Commense. The website was easy to navigate, the items were reasonably priced, and most importantly, the quality was not compromised. I look forward to adding more Commense pieces to my closet!

I recently made a purchase from Commense, an online store that sells a variety of fashionable clothing pieces. Excited to receive my order, I decided to pay for express shipping, which stated an estimated delivery time of 4-7 business days. However, after waiting for four days, I realized that the status of my package did not change beyond the shipping label that was created. This was quite frustrating as I needed my order urgently before a big move.

To understand what was happening, I reached out to Commense's customer service team, and they provided me with a tracking link that showed the same status: "FedEx awaiting package." I then decided to contact FedEx to get more information on the status of my package. I was worried that the website could be a scam and that I may lose my money.

The clothes on Commense looked cute, and I did not want to cancel my order; however, the delay in shipping had left me unsettled. I was anxious about the whereabouts of my package and why it was taking so long.

Despite my initial frustration, I must say that the customer support team at Commense made my experience better by being available and promptly responding to my inquiry. Although my order did not arrive on time, I appreciated the effort and follow-up from the customer service team.

In summary, I am still waiting for my purchase, and I hope it arrives soon. However, the delay has made me more cautious about online shopping, and I will be cautious in the future when choosing to buy from a new website.

I had an interesting experience on the Commense website. I decided to purchase two items that I thought would look great on me. However, when they arrived, I must admit that I was not totally satisfied with them. It was not that there was anything actually wrong with the clothes, they just didn't appear as flattering on me as I had hoped.

Fortunately, I was able to take advantage of the site's return policy. I was pleasantly surprised by the customer service that I received when I reached out to Commense about my concerns. The representative(s) who assisted me were extremely communicative and empathetic. I appreciated their willingness to work with me to come up with a solution that would resolve my issue while ensuring my satisfaction. I must say that this level of customer service is truly impressive and commendable.

Although the two items that I originally bought may not have worked for me, I would still consider making further purchases from Commense in the future. The quality of the customer service that I received was a truly pleasant experience that makes me feel confident in the brand's products and overall shopping experience. I'd highly recommend this online store to anyone looking for unique, stylish and high-quality clothing!