The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Aeroflot / flight cancelled

1 United Kingdom

On the 5th of january, 2019 our Aeroflot flight Bucharest - Moscow was cancelled. Was rescheduled until next day afternoon. Flight RO9205. It was 4 of us: me, my husband, my sister and her daughter. We lost our next flight that we were suppose to take in the morning on the 5th of january Moscow-Cheboksary. So, we lost those tickets (costed me £100 each). I had to buy 4 new tickets Moscow - Kazan (had to buy Aeroflot tickets again) and then take a taxi Kazan-Cheboksary in the middle of the night (about 180 kilometres drive). We would like to request compensation.
I submitted a request to aeroflot but they responded that they are not going to compensate us for our losses.

Ol
Feb 9, 2019

Post your comment