Complete Savings / Complete Save
Reviews and Complaints

WLY complete save have fraudulently taken money from my bank account for the last 2 months totalling £30. I do shop online but I never sign up to money saving schemes as I think they are a waste of time and I have certainly not signed up to Complete save.
I am furious that this company has somehow obtained my details and I am thankful that I found it with only 2 payments taken as it is a relatively small amount £15 it could have gone unnoticed for longer. I have contacted my bank so no further monies can be taken. My bank has informed me that if I do not get a satisfactory resolution that they will take up an investigation.
I would like the money returned to me and an investigation as to how they obtained my details.
Madeleine Kent

I noticed a debit of £15 from my account this morning which i have not authorised how has this company been able to remove money without my consent the only thing i can think is i joined morrisons savers could they have used my details which sre held by morrisons ?

I have noticed I have been having £15 a month being taken out off my bank for a few months and I have no reason for this to be happening as I don't know what of this ‘company' is i've been reading comments and i've noticed trains mentioned a lot but I don't use trains. But I would like to receive all my money back please. It is a genuine necessity to have my money that I earn.. Myself!

I have no idea who you are or why you have just today taken £15 from my account. Today. Please reply and give me full details as I will be getting in touch with my bank tomorrow (mondy) and I shall be cancelling any payments pertaining to whoever you are.
Lynn gibb
Ps
Resolved and refunded today please.
What company do you represent,?
Why £15?
What goods or service was bought to make this viable. I dont appreciate it people fraudulently taking money from my account. And who did tou obtain my details

Please put my all my money back in my account ASAP please as I don't want your services as I did not ask u to take money if money not back in my account by end of the week I will take legal action

I am unemployed and get a certain amount every 2 weeks. I took a loan out with the department of work and pensions, and brought a few bits online, I just found out that complete savings have been taking out
£15 out of my account. I don't remember signing up with complete saving nor would I as could not afford it as I get £75 pw and I have gas, electric and water rates plus pay back the loan so much a week.

So please return my money.
I will be contacting my bank about this and I believe this is fraudulent and will be reporting this to the right authority and the fraud department at my bank.

I would like my money back and to be taken off complete saving account.

Regards
Sonya henry

I have had 15 pounds taken from my account on the 2/09/2020

I did not give permission for this. And would like the money refunded to my bank immediately. As I need that money to pay bills etc. And I would appreciate it if you did not take any money in the future. As I am not pleased about this. And will not be happy if it happens again. I need that money in my account ASAP, as I have bills to pay. And I will be taking this further if it is not refunded.

15£ was taken from my account at random

I've logged onto my bank this morning (2nd September 2020) and seen that you have taken £15 out of my account. I have never heard you this company before nor signed up to anything to do with it! I would like someone to contact me ASAP about this! I will also be contacting my bank. If someone could please contact me on my email 02brown. [protected]@gmail.com
Thank you.

15 pounds have been taken out of my account. I have contacted the company and no reply. I'm new to this banking stuff and I'm not particularly happy about it. Refund please

You have been taking money out of my account I don't know what this is? I've not signed up for anything and this is out of order I demand my money back as i now have no money at all to travel to school now unfair please give me my £15 that was taken out this morning

i have not set up no debit or credit charges to be taken by wlycompletesave each month they try t take £15 i have tried n unsubscribed to this as before when i brought train tickets and items from argos they said cashback which on 2 other occasions i never recievd ... please stop theses charges each month i am not interested in this scam

Hello.
I have never heard of this company nor have I ever used it. I don't actually know what it is other than a guess by the title. However, I have been charged for £15 for something. Apparently it's a monthly subscription. I'm 18 years old, I don't need this website. Please give me a refund ASAP and university is in 2 weeks and I'm not exactly rich. Thank you.

Hello, I was going through my bank statement yesterday and noticed a 15 pound transaction you yourselves. I looked into this further via the bank where they told me that my details had been passed on by "myprotein.com" I was not aware of any agreement that I had been signed up to.
I have not used any of your services or even gone onto your website until now.
I am asking for a refund of the 15 pounds you took
Regards max

I went on my transactions on my online banking to see you have taken £15. Luckily it is a pending transaction so I will say that you do not take the money and cancel the transaction as at no point did I have to put my bank details into this "amazing offer" you gave to me therefore my bank details were used off my purchase without my consent. I will be going to the bank today to make sure your scandalous scheme doesn't continue to steal money from my account. While your cancelling my transaction, I also want you to cancel my subscription. Thanks Baron Bligh

I have been charged £15 monthly without realizing especially as it does not come under ordinary direct debit on my bank account...I never signed up for anything, when I rang today customer service was told It came from a purchase made with a travel compagy National Express which is back to 2 years ago!

I think this is the worse scam I never encounter

I have been going through my bank account and came across this WLY*Save payment. I have been paying £10 for I am not sure how long? I counted 6 payments of £10 each month. I had to look it up to see what it was. I can only assume it has come from Trainline. I read your complaints page and saw someone else with the same problem. I thought I would look up the company to see if I have an account and I don't! Please can you look into this and I am certainly going to my bank to get the payment stopped. I would like a refund if possible as I am not aware I have signed up to anything like this as it is something I would not do. Why should I be charged for something I don't have an account for.

As my bank no longer sends hard copies of bank statements, it was only when I requested the past couple of months worth that I then realised you have been taking £15.00 each month out of my bank! This has been going on for so long and I was unaware. I have tried contacting numbers provided online and nobody knows anything. I request that somebody gets in touch with me asap to arrange a refund and explanation to what this company is!

I have complained about payments coming from my natwest account for months - no success in stopping wly complete taking them.

I filled in forms for wly complete and my bank to stop the payments - no success.

So my personal bank manager rang them - they promised to stop - since then another £75 has been withdrawn in £10 or £15 sums.

Stop taking unauthorised payments!

Doctor debra lynn willoughby

I have only just become aware of the fact that Complete Savings has been taking £15 out of my account every month.
I have never heard of these people and have never filled in a form consenting to This payment so they must have obtained my details fraudulently.
I live on my pension; how can I stop them taking any more of my money?
Regards,
Maggie Carroll