Complete Savings / Complete Save
Reviews and Complaints

I have never heard of this company so when I checked my online banking this morning I was surprised to see that the company had taken £15 out of my account, I would also like to add that I am under 18 years old and find this unacceptable. I would also like to add that I have spoke to my bank about blocking anymore payments however this company is "legit" however I disagree by looking at how many people this has happened too.

I've just noticed 15 pound has been taken from my bank, I'm not sure if it's only happened this once or multiple times and it's saying I've got a subscription but I haven't subscribed to nothing so I'd like it cancelling and my money refunded please

I have tried several times to cancel my monthly direct debit from my scoping but it just won't cancel. I don't even recall signing up for this!

My name is Teresa Marciniak.. please stop taking money from my account... removed all details from you systems... any questions call [protected]

Random amounts have been coming out of my account for weeks I can not afford this and it needs to stop and be replaced it's a [censored]ing joke I'm travelling a lot at the moment and spending a lot on tickets money cannot be just disappearing from my account get this fixed and put back or I will be taking Trainline to court. This time was £15 and last time was £15 sort it out

Hi I have had money taken from my bank even though I canceled my account. I didn't even no I had an account until I received an email and now you have taken the last £15 in my bank account! I would like you to refund this amount back to me please and remove me from your company...

Payments of £15 have been made when i haven't signed up to it. I would like my money back please

I've had two lots of £15 come out of my account and I'm not sure what it's for or how this is happening

Can you look into this for me

I clicked on a promotional link on The Trainline in June 2017 and have just found out I have been paying £15 per month for a service I've never used, and didn't even know about. I have checked my email and have never received a single message from them - £540 for nothing. I certainly have never signed up to this kind of scheme knowingly. They've somehow been taking my money even though my card details have changed since 2017! I want a complete refund for the money taken from me by this complete scam. I tried to sign in just now using their website and they said they would send a password reset email, which has also never arrived.

I don't know who you are or even what this company is. Not once have I gave you my details or authorised any type of payment. I don't even know how you got hold of my bank details never mind take money out! How dare you. I want my money back as soon as possible or I will be taking this further. Disgusting. I don't recall any kind of situation with this company or even giving anyone my bank details!

On checking my bank statement this morning I have come across a debit of £15 which was taken by yourselves on 13/08/2020.

I have since discovered that this was a subscription for applying for cashback on my next purchase of train tickets when booking with the Trainline.com. This has been set up as a monthly deduction.

I did not sign up for this subscription and therefore have cancelled any further deductions with my bank.

Could you refund the above amount that has been deducted and cancel any further payments forthwith.

Cheryl Lane

Just today £15 had been taken from my account and I have no idea why it has, I don't have a account with you and I search on the internet and it took me to this page, so could I please get an explanation and my money back. I don't get why it has been taken and this is the first time it had been taken out of my account. Please please can this be sorted and I have but a picture of the transaction being taken out of my account! So there is proof, my email is [protected]@gmail.com so can you either email me back or send it back thank youu

You have taken money out of my bank account without my knowledge. Why have you done this and where did you get my details from. This is not the first time this has happened either. The money taken out the 1st of this month and for £15.
I would like my money back and my details removed from your system with an explanation. I have already cancelled anymore payments through my bank to yourselves. But still I don't think this is good enough that you can just take money without making it perfectly clear when someone is online shopping. From this experience I will now not be shopping online.

Hi I keep seeing a payment for £10 coming out of my bank account the most recent one is the 13th of august I have no I dea what this is for can you please tell me?

This has been a monthly thing for years now looking back on my bank statements i've literally had £10 coming out a month and having no benefit of whatever service it's for! Can you please get back to me.

I have gone into my bank account and this company has taken £15 I want it back I haven't signed up for anything

Hiya, today (12/08/2020) I received a notification from my online banking app to inform me that £15.00 had been taken out of my account due to a standing subscription to yourselves which I have not signed up for or authorised for your company to be taking any money out of my account and I'm unsure of how you have been able to get hold of my details for my banking. I have contacted my bank regarding this fraud and they have cancelled any standing subscriptions and I am now taking this further with yourselves in asking for a full refund of the £15.00 that you have taken from my bank account today without authorisation from myself.
I expect a reply and refund within the next few days and if I do not receive this then I will be opening up a dispute and my actions against yourselves will be taken further.
Many thanks Louise Green

I've just gone through my bank account for the last 1 year and seen you have been taking £15 a month from my bank account. It takes me long time to figure out why it has happended. Eventually I remember that I have a place an order through completesaving.co.uk in august 2019 and from that time they started to charge me regularly without my authorization.
I am going to my bank to cancel this charge to prevent them to steal more my money, but please let me know how can I get my money back.
Thank you so much for your help.
Ly tu

I checked my bank this morning I look in I got only £6 in there and it said that they have taken £15 pound out of my account and I want that back now

Why is this company taking money from us I want that money in my account by this afternoon

I cannot understand how can a company take out money from ones credit card without authority I don't why and for what reason on 24th July without my authority 15£ is taken for no rhyme or reason from my account this is fraud and I want to complain regarding this savio Dias

I have just noticed that I have been paying £15.00 to your company for quite a while and have now only realised that I did not give your company authorisation to take this money from my account I would like your company to stop taking money from my account and to return the monies that you have taken.
If this is not done i will take this matter further.
Client no ESAVE.CO.UK
[protected]
I am not sure how long this has being going on but I am sure it has been going on over a year
My details are
Mr Ross Williams
21 saughton mains place
Edinburgh
Eh11 3px

Look forward to hearing from you