Complete Savings / Complete Save
Reviews and Complaints

Having started budgeting I've noticed a recurring transaction over 11 different months to complete savings, £15 each.

I have never contacted this company nor have I given my details to them for anything. I demand my money back immediately otherwise I will be filing an official complaint through my bank. Looking at online reviews it's clear these people rely on these going unnoticed. I have no other family member or friend that knows let alone uses my bank details so don't even try giving the usual excuse.

On the 26th April once again Wly*Completesave.co.uk have charged £15.00 to my credit card account. I have not entered into any contracts with them and have never received any emails relating to this charge. Checking back I find that I have been paying this amount from at least July 202. That is at least £135.00 charged illegally to my account. As I have not received any emails from this company it would appear that I have not received any services from this company I think that this is a fraudulent activity.

I did telephone them back in April 2022 asking them to stop charging my account and now that I have looked back at my old credit card bills I would like ALL my monies back as I did not request this service, whatever it is for.

I have got £15 taken out my account but I’m not signed up can I please have a refund I really need the money as I’m a student. Taken out 25th May

I have an unauthorised payment come out of my account since 10 January 2021 it’s been coming out every month on and around that date till now . and have contacted my bank and they have blocked it from now on . I would like the full refund of 270 in total that Has been taken . I have sent a picture of the company that’s been taking it out of my bank

I have just noticed today that this company has been taken money from my account , without me authorising it ! It s the first time this monthc, a sum of £15 , which was taken from my account !

I have never give them my card details , and i would like to get a refund back , and as soon as posibile i will get to my BANK to ask them to cancel it !

My debit card was charged today (Dated: 23/May/2022) for amount of 15 pounds even though I never signed up for saving website. I purchased some products online from TRADEINN last month but I do not recognised signing up for Complete Saving Member and have no knowledge of registering for the membership.

i have just had 15 pounds removed from this account. i have just been out to provide my young 5 month old with formular and then seen money i had is gone. i have been researching about this website and numerous people complaining have said its someone trying to basically robb me. -joanne cooper

ive had an unauthorized payment be took out off my card of £15 ive never been on this before and therefore would need a refund this payment has wet out during the night while i was asleep so clearly i havent payed for it, its clearly some type of fraud as ive never even heard of this website so ill repeat i would need a full refund of the £15 as this is ridiculous.

To whom it may concern

I have just became aware that WLY* Complete Save have been taking money (a monthly charge of £15) “fraudulently” from my credit card.

I do a small amount of online shopping, but at no time have I requested to join the Complete Save savings plan. I have only just discovered this “fraud” because the amount of £15 per month is a small enough amount not to raise any alarm bells with me. Please refrain immediately from taking any further sums from my accounts.

As a pensioner on a very low income I am furious that this amount of money has been “stolen” from my account. Somehow WLY* Complete Save has got hold of my details, but I can confirm that I have never completed an application form to join this savings plan or received any emails or other documents from this company. I want my money refunded at the earliest possible moment.

This is an unauthorised payment which I have reported and am told that I should be refunded all monies, also removed my accounts and that the account should be closed immediately.

Before you ask for details on how and when I signed up for Complete Savings and agreed to the T&CS, THIS DIDN’T HAPPEN, I have no records of any information or emails from this company. The only detail I have is from my credit card as below.

I have had £15 taken from my account unauthorised, I did not give permission for this payment to be made and was simply told id receive money off my next train ticket if I provided my email address on the Trainline app. This is theft and a scam.

Yesterday evening how they cut money from my account?

Without permission?

I have had £15 a month taken from my account by completesave.co.uk and none of these payments were authorised by me. They slipped past my attention because the amount was only £15. I advised my bank these payments were never authorized by me and they have not yet cancelled further payments. There is a phone number for them [protected] and I rang it. I spoke to a woman called Pauline Morris who behaved in a very defensive way and was all too quick to insist that I had signed up, even though she hadn't even checked. I asked her to check my name and she had no information on me. Then she started to suggest a member of my family signed up with my card. I said to her that I would be surprised if a representative of legitimate business would be concerned at these fraud allegations I was making and would want to understand fully what happened. She, on the other hand, was merely trying to justify taking unauthorized payments from me. The business has an address 'Sentinel House, Airspeed Road, Portsmouth PO3 5RS. I have written to the police (NFIB) with the details I have on this.

I have had 2 charges from my account taken

WLY*COMPLETESAVE.COM

11/04/22- £15

09/05/22- £15

these were not Authorised Payments

Shambles of a system I've tried giving the pictures I can and still nothing is good enough!

Have no clue what it is just keeps taking money out my account need help to stop this as it’s costing me quite a lot of money that I can’t afford to lose. Can some help?

For the last 5months £15 has been coming out of debit account from WLY*COMPLETESAVE.CO.UK , I have tried talking through the banking automated text services and would not be helped and I have looked through every possible subscription I may have applied to and called them up and none have been relayed back to complete save, I would just like help resolving the issue because I have no idea why £75 is now missing from my account.

I am not getting another £15 taken from my account. I have read the complaints and I am aware this is a re occurring problem, I am not having a total of £75 being taken as well.

As of last night £15 was taken out of my bank account and I did not authorise this or want it to be taken.

I have not once clicked to authorise weird payments. I am furious.

An unauthorised amount of 15.00pound is deducted from my account even without my consent.bon 6th of April 8.18 from my minxo account for which I'm eligible to get a refund.

£15.00 a month for god knows how long now you have taken out of my account for no reason at all. This is absolutely ridiculous and I will be contacting my bank about this I did not sign up to anything giving £15.00 a month out my own pocket. Disgusting!

7th of may 2021 was when my first £15 was taken out!

That has now totalled up to £195 do you know how much money that is to someone ! A lot of money !

My money has been taken from my student account 15 pound a month I have not applied to this saving scheme so please return my money

I have seen on my bank statements that they have been taking £15 each month from my account. I haven’t set up an account with this company and have no idea where my money is going I have photographs of the transactions which add up to a total of £90