Complete Savings / Complete Save
Reviews and Complaints

Hi iv noticed on my last couple of bank statements that use have been taking £15 out of my acount every mounth I don’t know what that was for as I can remember singing up yiu to ti take the money as I signed up for a cash back off my boohoo orders. I am a 19 working two jobs 15 is alot of money to be losing for nothing when trying to make ends meet. I would like to be refunded for the money that use have took off me as I never singed up for that knowly and I woukd use to take my bank details off your datebasr so this dosnt happen again

This company has taken the £15 membership fee from my bank account without any permission.

when ordering from another company, Complete savings came up offering a cash back system, however it is unlcear at the time that you are signing up to a membership system and I certainly did not give them permission to use my bank account, they have taken my bank account details from another website and used them to steal money from my account.

I keep having £15 taken out of my account every month since february when I havent subscribed to anything. This is a scam and i’m not happy about it. I want my money back

WLY* Complete Save have been taking money from my credit card (£15 in total) . I do a small amount of online shopping usually with the same companies, but at no time have I requested to join the Complete Save savings plan. I have now contacted my bank and had further payments stopped, but as a student on a very low income I am furious that this amount of money has been stollen from my account. Somehow this company has got hold of my details, but I can confirm that I have never completed an application form to join this savings plan or received any emails or other documents from this company. I want my money refunded and this company investigated.

Every month for 2 months £15 has been taken out my account without my permission I would like a refund thanks

I have never used this company for anything, nor had I ever heard of them. However, in March 2022 I noticed this company had been charging my account every month, since January 2022.

I contacted the company and eventually they reimbursed me and said they had stopped my “subscription” (that I did not make).

Now the following month, April 2022, I have been charged again and I am having to go through the whole rigmarole of giving all my personal details, bank details, screenshots, emails etc again, and it’s not right.

I have looked at my partnership account this morning- 23rd May 2022 and you are taking £15 from my account. Stop immediately

Wonder what Martin Lewis will make of this!

I have been charged £107 from this company (15 a month) without ever authorising it. I never signed up to this company and demand a complete refund.

I signed into my online banking this morning and realised im in arrears of £15.00, as completesave had taken this amount.

I haven't signed up to anything, any subscription to authorise this, can you please help me solve the issue.

I have been scammed 2 now by this company I am in a wheelchair so I have to shop online so I would remember if I sighned up to anything like that but I haven't and as I can't get out and have alot of mental health issues I have no idea what to do.

Hi, I've had a charge of £15 from WLY*COMPLETESAVE.CO.UK on Tuesday the 19th April, without my permission. I have never signed up with them nor did I know they existed until they unlawfully took money from my bank account. I want it refunded immediately!

The proof of them withdrawing money is in a screenshot I have taken. Again I'd like to point out I have never signed up for anything in regards to them.

When checking our bank account this morning we have found that four unauthorised payments of £15 have been taken from our bank account without our knowledge, amounting to £60. We have never signed up to this, never given our bank details to them and not agreed to any free trials. We would like our money back from them as it was fraudulently taken.

Hi so I recently have always seen “WLY completesave.co.uk” take £15 out of my bank and I am trying to figure out why as I have not even heard of this website and it has happened on the 14th of April and the 8th of March. I didn’t realised until I actually checked today I never brought anything on them dates or from that website and it doesn’t tell me the time but it shows me this code on my online banking [protected]

I never signed up to your company and I have been charged for months for nothing!

A total of £105 has been charged to my account?!

I am disgusted by your companies dishonesty and shadiness.

I am expecting some response and will most definitely be involving the police if this is not resolved.

Account no : [protected]

Sort no : 090129

I have not signed up to anything and have had £15 taken out of my bank account

This money was taken out my account on the 13th of April 2022

I will not allow that to happen considering I am a teen and am very unsure and anxious with money

I would like this to be resolved and I want my money back and any subscriptions or anything like that to be cancelled with this company immediately

You took mony out my account

I have Spoken to customer consultants with your staff members have said they would deal with, To this date, you are still taking £15 p/m off me and have noit had a penny in return, I am now going to go through my debits you've you have taken, Haven't had a single penny off you, you say i'll get money back. I am going to let you know that I have brain damage and things like this does effect on me as it sets my brain off. I am looking at a full refund as this doesn't seem fair on me at all. Please respond asap. Many Thanks

Hi,

I have been unable to cancel the Complete savings payments and did not realise i was still paying for this.

I have recently discovered that i am still being charged £15 per months for this which i have never used.

there have been a total of 18 payments dating from the 15/11/2020 to the sum of £270 for something that should have been correctly stopped months ago.

Please can someone help cancel these payments and help process a refund

I made a booking on The Cooper Apartment via booking.com on 13th of April 2022 and I filled an online application that The Cooper Apartments sent me. After filling that application and paying the required amount an additional 15 pounds have been deducted from my account for complete savings. What sort of a scam is this. I never wanted a membership for complete savings, And I never filled any applications for complete savings. I need my 15 pounds back. Scammers

They take every-month 15£ without any reason I don’t by any thing from this website or not filled any form with this company I complained 2 time but not reply I want my money refunded they take total 75£ I want my refund