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3.4 1726 Complaints
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Complete Savings / Complete Save Complaints 1726

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5:06 pm EDT
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Complete Savings / Complete Save Fraudulent charges on credit card

I have had £15 of my money from my debit card taken every month since February 18th that being £30. Not only was it this company but another was doing the same a week later every month aswell making up £60 with them both added. £45 taken this month in April I have not signed up and I have spoken to my bank but no action was taken. I wouldn’t like £90 of my money to have been taken in the space of three months. A resolution and a refund from the company would be very satisfactory.

Desired outcome: I would like my money refunded back to my account and the cancellation of my account

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12:07 pm EDT
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Complete Savings / Complete Save Incorrect billing of £15 a month

Hello there just a quick thing I am wanting to get across and that is that I believe the thing I have possibly signed up to was a mistake and if at all possible I would like to cancel this “membership” as you would call it and if there’s anyone I could be able to speak to for someone to supply me with a number and speak over this matter to resolve this 15£ being extracted from my account and hopefully have it reimbursed into my account

Many thanks Charlie :)

Desired outcome: My 15£ to be reimbursed

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1:30 pm EDT

Complete Savings / Complete Save Taken money from my account

For some reason this company has taken £15 from my account and I have no idea why. £15 was taken on the 10th April 2022

Desired outcome: Refund

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3:39 am EDT
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Complete Savings / Complete Save Deduction of £15 from my pocket account

Please I have just been deducted £15 from my account for no reason this morning April 8 at about 8:18am please why is that ?I didn’t buy no ticket or whatsoever Please I would urge you to treat this with urgency.. thanks

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8:21 pm EDT
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Complete Savings / Complete Save I have been getting £15 taken out of my account monthly without my consent

This company is publicly defrauding people. How this isn't against the law is baffling.

They have taken £15 a month out of my account without my consent as I never knowingly signed up to anything involving their service and hadn't even heard of them until I checked my account.

As a 22 year old on a low income I am annoyed that this amount of money has been stolen from my account. Somehow this company has got ahold of my details but I can confirm that I have never completed an application form to join this savings plan or received any emails or other documents from this company. I want my money refunded and this company investigated.

Desired outcome: Refund

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6:21 am EDT

Complete Savings / Complete Save Taking money from me

ComepleteSave has taken £15 out of my account on the 7/4/22, when I haven’t used the services. I have no idea why they keep trying to take money from me, they tried to take £15 from me last week and my bank rang me because it appeared there was fraudulent activity, caused by CompleteSave.

Desired outcome: I want a full refund and for this to STOP happening

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12:11 pm EDT

Complete Savings / Complete Save Unortharised Direct debits

I have had at least 3 payments taken from my account.

I did not agree to this, as I don’t agree to anything that I can’t afford.

You did not have permission to take this money from my account.

I would like a full refund of MY money asap.

Desired outcome: Full refund.

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7:34 am EDT
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Complete Savings / Complete Save Membership

I was unawarely made a member and had 15£ taken from my account since 2016. Apparently I clicked a box when booking a car park at manchester airport. They say they will refund me and will send me a claims form but they havent done so, I have called again to give again my emailadress so I can be refunded. They claim they emailed me on the 31st of march which is not true, I am chasing it but have no hopes I will get my money back. This is robbery

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7:41 pm EDT
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Complete Savings / Complete Save Money being deducted from my account

Ive had £15 a month taken out my account by complete save, I have no clue who they are but I noticed the amount on my transcations today and checked on more in previous months i have been deducted for 4months consecutively.I am a student and i dont even know where this money goes and i need that money

Deducted on

28th December 2021

31st January 2022

27th february 2022

28th March 2022

Please help me refund

Desired outcome: Please refund

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5:59 pm EDT
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Complete Savings / Complete Save Unauthorised payments taken

I’ve just realised you have been taking money out of my account for 4 months without my authorisation, I have no idea how you did this, but I want it stopped and a full refund made. £60 in total. Absolutely furious. Karen Marwick. The numbers after your name on the bank statement are [protected]. The first

Payment came off on the 27th Dec, 2nd one 27th January 22, 3rd one 28th February, and 4th 28th March. Refund please. Karen Marwick

Desired outcome: Refund

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4:01 pm EDT
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Complete Savings / Complete Save The fact ive had money taken from my account for months without my consent

so ive been on my online banking and for as long as i can see every month this company is taking 15£ from my account. i never signed up for this, i don’t even have any idea as to what it’s for. to be honest, all the money you’ve took from me since the begging i want back. as i said this wasn’t authorised by me, so i have no idea why money is being taken out. i want a full refund and for this to be cancelled if not i will have to escalate this further with my bank

Desired outcome: i want my money back and for it it to be permanently cancelled

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12:33 pm EDT
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Complete Savings / Complete Save Unauthorised debit card charges

Ive had £15 a month taken out my account by complete save, I have no clue who they are but I noticed the amount on my statements this months and I found emails from them in my spam folder since 29/12/2021. I am a student and cannot afford to leak any money, let alone from a place ive never heard of. I would simply like to be refunded the 4 months of charges I’ve received.

Desired outcome: Refund

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12:00 pm EDT
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Complete Savings / Complete Save Unauthorised charge for internet shopping

I have been charged £15 off this company for a service I dont need and havent asked for. I dont have much money and hardly shop on the internet. This charge no means I have to go without essentials this month. I get £180 to last me a month and it disgusts me to think that I can be put in such a depressing situation by a rich company to whom £15 is nothing

Desired outcome: Immediate refund

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5:29 pm EDT

Complete Savings / Complete Save Taking money out my account.

I have been charged £15 from your company ! How do I get my money back as I would like a refund

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10:21 am EDT
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Complete Savings / Complete Save Random charges

I have been charged £15 continusly for a very long time totalling up to £330 I haven’t subscribed for anything or given u my card details this needs to stop and I need to be refunded I have bank statements if you need them this must be stopped right now

Desired outcome: Refund me

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10:41 am EDT
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Complete Savings / Complete Save WLY complete save

I have just found out this company has been taking money out of my account for at least the last 6 months, I am extremely angry about this as I have no recollection in signing up to there service and I certainly don’t do enough online business to justify having them.

I am currently trying to have payments stopped and will be looking to take this further

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6:06 am EDT
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Complete Savings / Complete Save Unauthorised membership

I was sickened to learn that over the past three years, my (unaccessible) savings bank account has been charged £15 each month by Complete Savings. £550 in total! I can confidently say I have NEVER signed up with this company. Not only is this the first time I have heard of Complete 'Scamings', but I also don't have access to the bank information at all. This is fraud. Complete Savings is a scam who have stolen hundreds from me. If you're reading this, you have probably been scammed by this company too.

Desired outcome: A refund for the past 3 years of fraudulent and false membership fees totalling £550.

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4:34 am EDT
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Complete Savings / Complete Save Complete Save

I have just noticed that complete save have been debiting £15 monthly from my account since Sept 2020 !

I have absolutely no recollection of signing up for this, I never do this sort of thing for this very reason!

My husband died in March 2020 and I have had so much going on in my life that I failed notice.

I am so very angry about this I will be taking legal advice as to the next steps unless I receive a full refund.

Desired outcome: Full refund.

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11:16 am EDT
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Complete Savings / Complete Save money taken from my credit card monthly without authorisation

WLY* Complete Save have been taking money 15 £ from my credit card monthly. I do a small amount of online shopping usually with amazon, but at no time have I requested to join the Complete Save savings plan. I have now contacted my bank and had further payments stopped, but as a student on a very low income I am furious that this amount of money has been stollen from my account. Somehow this company has got hold of my details, but I can confirm that I have never completed an application form to join this savings plan or received any emails or other documents from this company. I want my money refunded and this company investigated.

Desired outcome: Please refund

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4:54 am EDT
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Complete Savings / Complete Save Money

Hello, my name is Daisy Crilly. I recently noticed that £15 has been taken out of my account on 29/03/2022 without my consent or knowledge. I have not given my details out at all and wish for my money to be returned immediately.

I have contacted my bank and been advised to make yourselves aware of the issue.

I trust this will be solved immediately

Desired outcome: Money returned and direct debits stopped

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About Complete Savings / Complete Save

Screenshot Complete Savings / Complete Save
Complete Savings is a membership program offering cashback on purchases, discounts, and various monthly benefits. Members can save on shopping, travel, and entertainment with participating retailers. The service requires a subscription, with a monthly fee granting access to the deals.
How to file a complaint about Complete Savings / Complete Save?

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- Summarize the main issue with Complete Savings / Complete Save in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with the company. Include key areas of concern, relevant transactions, steps taken to resolve the issue, personal impact, and the company's response.

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Overview of Complete Savings / Complete Save complaint handling

Complete Savings / Complete Save reviews first appeared on Complaints Board on May 10, 2009. The latest review Money being taken out of my bank without any supervision was posted on Mar 22, 2024. The latest complaint Money being taken out of my bank without any supervision was resolved on Mar 22, 2024. Complete Savings / Complete Save has an average consumer rating of 3 stars from 1726 reviews. Complete Savings / Complete Save has resolved 1051 complaints.
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  1. Complete Savings / Complete Save Contacts

  2. Complete Savings / Complete Save phone numbers
    800 389 6960
    800 389 6960
    Click up if you have successfully reached Complete Savings / Complete Save by calling 800 389 6960 phone number 8 8 users reported that they have successfully reached Complete Savings / Complete Save by calling 800 389 6960 phone number Click down if you have unsuccessfully reached Complete Savings / Complete Save by calling 800 389 6960 phone number 4 4 users reported that they have UNsuccessfully reached Complete Savings / Complete Save by calling 800 389 6960 phone number
    +44 800 389 6960
    +44 800 389 6960
    Click up if you have successfully reached Complete Savings / Complete Save by calling +44 800 389 6960 phone number 0 0 users reported that they have successfully reached Complete Savings / Complete Save by calling +44 800 389 6960 phone number Click down if you have unsuccessfully reached Complete Savings / Complete Save by calling +44 800 389 6960 phone number 0 0 users reported that they have UNsuccessfully reached Complete Savings / Complete Save by calling +44 800 389 6960 phone number
  3. Complete Savings / Complete Save emails
  4. Complete Savings / Complete Save address
    Sentinel House, Airspeed Road, Portsmouth, PO3 5RF, United Kingdom
  5. Complete Savings / Complete Save social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Aug 18, 2024
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Complete Savings / Complete Save Category
Complete Savings / Complete Save is ranked 163 among 310 companies in the Web Services category

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