ComputerShare
Reviews and Complaints

Computershare are thieves they steal money fromhard wworking people. Computershare will give you nothing but stress and headaches. My advice to anyone who unfortunately has their shares in a worthless company like Computershare take everything out and put your shares with Ameritrade.

COMPUTERSHARE NOT FIT FOR PURPOSE
THEY HAVE A SUBDEVISION GEORGESON
FOR TRANCING LOST STOCK HOLDERS !

28th August
2014

State of Delaware

Department of Finance

Unclaimed Property
Office

P.O Box 8931

Wilmington, DE 19899

Dear

Thank you for your
email of 5th August. I have enclosed further proof of
Identity and ownership of the Dr Pepper Snapple stock as requested.
Please note that my address is as it appears on all my
documentation. Please will you amend your system. I have received
several communications from Computershare with my home address
clearly printed on the Dr Pepper Snapple Group Transaction Advice.
This would indicate that Computershare are responceable for
maladministration this is an issue for the SEC. However this is not
an issue or complaint of The State of Delaware Department of
Unclaimed Property you are reacting to incorrect in formation suppled
by Computershare. I have lost at conservative estimate $7000 based
on the increase in the stock price of DPS since February 2014 when
the stock was sold by the Unclaimed Property Office plus costs
involved in providing noterised copies of documentation.

Yours faithfully

Graham Morgan

Hard Copies in the
mail.

I get so frustrated with the website, its like they are trying to put me off investing! I wish I had to only wait for 24 hours, I have to wait 5 days! - agghhh!

Two years after this complaint and the Australian web site remains the worst online experience I've had. This time I've been bumped off for 24 hours because I've made a mistake in entering "pet, breed, colour". That's 28 characters of blind typing. Did I make a typo? Are commas required? Is my pet brown or golden? No options - just f--k off for 24hrs and try again.

Computershare spread their incompetence around the globe. Here in Australia their website is just as pathetic. The login requirements are ridiculous, when you ring them the chick on the phone thinks its all a big joke. Useless company.

I was going to set up an on line account, but have to enter my social security number. I don't want to do that because this all seems illegitimate to me. Did you ever provide your son? I think you are getting ripped off, too. There must be some legal agency that can help with this because it sure sounds illegal. Good luck and please update if anything changes.

This has got to be the worse site in the whole world of legality. They make it where you can't contact anyone but an automated dummy called Penny who can't answer any specific questions that you have. When you call one of the numbers to speak with a real person, they're totally rude and make you feel like you don't Know what you're talking about. For one, the website don't promise what it says. In the drop down box for transfers, all the choices that should have been in the drop down box wasn't there. We've been dealing with this company with no positive results for months now and we wish there was someone that we could contact to help us with trying to get my shares transferred to another company of our choice. We're in the process of getting refinanced but hit every roadblock with this company. Now as our refunds are getting depleted, and time are running out on us getting our loan paid off, we're still not being taken care of. Because during our last move, I misplaced my original common stock certificate and now Computershare wants me to pay money for a lost affidavit app + almost $2500.00 for a bond surety or as they stated 3% of my shares. Is this even legal? I think I'm getting ripped off and I have no one to help me fight this company. This has been and still is a nightmare for me. Someone please help me or respond to this.

I could not agree more. Their web site is very frustrating to use. They make it so difficult for customers to get help. I can sign in from home but not from work. They sent me a password reset but there is a 20 minute lapse before it will work and I won't be here then. When I enter my social security number into their phone system they list a stock that I do not own, and when I told the customer service representative about it she said I need to write a letter to have it corrected.

Very True. The customer service of Computershare is even worse.

The same with computershare.com.au
They keep asking registered address for the account holder and keep saying they don't have that address in records.
Then finally they have it but still dont give the SRN needed to transfer back the share to an exchange.
Then they end up saying again the address given is wrong again and again.

Finally I manage to access the account online on their website and surprise the SRN is hidden everywhere!

I inherited my father's stock from Lockheed Martin and it was transferred in Computershare. I logged on today, thinking I would download my tax form and my account has been wiped out with no history of transactions. I don't even know where to begin. My intuition kept telling me to transfer the stock to an account where i had a brokerage account and I never did.

I had a worse experience went to the site to review my holdings. Show my holdings at around 250K. Logged out and tried to log back in later that day and could get in. Had instructions for me to use change my loin to a stronger password. Did that have not been able to log in since. Something rely smells here!

Dear Dahra,

We have seen your query posted on the website www.complaintsboard.com.

We wish to inform you that a reply has been sent to your registered email id.

Further, you may contact us at our Toll Free Phone Number - [protected] or you may write to us at service@uti.co.in.

Alternatively, you can utilise the customer care option available on our website, www.utimf.com. Select the option, “Customer Care “to lodge any of your queries related UTI Mutual Fund.

You may also contact at any of our nearest UTI Financial Centre (UFC). The contact details of UFCs are available on the website - www.utimf.com.

Assuring you best of our services at all times.

For,

UTI Mutual Fund
Dept of Operations

Hello

This is Zulfiqar Shereef fr. Sweden.I am holder of 6000 shares of Dabur india Ltd. Regd.folio nr.is [protected].I had send all the necessary documents on 13th of may for change of address and for issue a duplicate dividend warant of August 2010.I had mail so many times but no respons from your side.

Documents send on below address

Ravi shankar Shukla
Karvy Computershare Pvt. Ltd.
Unit:Dabur India Limited
17-24 Vithal Rao Nagar l Madhapur l Hyderabad 500 081 l India

Dear Mr. Dahra

Upon discussion, I understand that an initial request for Change of Address was sent to Karvy Hyd on 21st June 2010, for which Karvy we have dispatched a reply letter to the new and old address on 3rd July 2010, advising the fact that we processed the change in address request.

We are re-dispatching a copy of the same for your ready reference, and we certainly apologize for the inconvenience caused to you in this regard.

Reg,
Santosh Alladi
Karvy Computershare
UTIMF-NCT

Computershare is awful! I didn’t choose them, I somehow got stuck with them, when stock option was a portion of my salary. But, they are absolute slime bags and definitely have the rudest customer service chick that I’ve ever dealt with. Recently, they gave my shares to the state of Illinois, for inactivity!?! Wtf kind of activity were they expecting on shares of stock that have done very little in the past 20 years? Besides that, I filled out their form back in December letting them know that I’m alive, because they needed to know that for some reason! So, I then assumed that since I’ve still been receiving statements since December, that we were all good. NOPE! They gave all of my shares away to the State of Illinois! Never sent me a text, no email, no phone call, no certified letter stating that they were making a financial decision without my approval! And, they have all of my personal information, so there is NO excuse! I haven’t moved in over 22 years, I’m only 55, I’m not dead and I have family… and these boneheads took my personal investment and gave it away to the State of Illinois! Wtf?

I am beyond P—ed Off!

Beware of this shady company!

Call Morgan Stanley or anybody else! But run, don’t walk, away from Computershare!

And, send multiple letters of complaint to the McDonalds board members or whatever corporate board that your stock being held by Computershare is from, so they know what this crooked firm is doing to their share holders!

My mother died 3 years ago and was unable to find the certificates for her shares. 3 years of unreasonable time frames and arbitrary documentation and new same documentation with new dates on them I have quit trying. I will seek help from the State and Fraud services. If you buy from them be very weary.

I cannot express how much I hate Computershare.

I had BlackBerry shares when I was employee there, and I've been trying for months to sell them. (I have been trying to sell them for 8 months now.) They started by requiring me to get a "Medallion Seal" on my paperwork which require me to send a bunch of paperwork to my bank, back to me, then to them. I waited for weeks for a response, and heard silence. When I followed up, they then tell me that it was sent to the wrong place and they don't have my paperwork anymore so I needed to start over. If they knew it was sent to the wrong place, they must have gotten it. Customer service? I think their model is screw the customer, since they could have kept it, they could have forwarded it yourself, they could have notified me. Anything really except sit on their hands and throw the paperwork in the trash.

I have been trying over and over to get my shares out, and complicating that is that they seem to require physical paper copies for everything. At every step of the process, they either tell me "wrong" information, send me to the wrong department, or find another reason to refuse to get my shares out. At one point they told me that I wasn't allowed to get out my shares by myself and then subsequently they told my financial agent that they couldn't release the shares to them because I haven't given an approval for the release. [censored].

Needless to say in all the back and forth, the stock continues to drop. They're costing me money every day by being completely incompetent or outright crooks - I can't tell which. Probably both. I'm working with my agent and they cannot believe it either. I think their primary function is to keep shares until their "customers" give up and they profit.

I will avoid this company at all costs. I will tell as many people to avoid this company as I can. I will refuse to get stock from any company that uses them as their holding agent. It would not surprise me at all to find out that they are a sham company who's main purpose is money laundering and/or that they have an inside man at the SEC that is preventing them from being investigated.

Absolutely a horrible company, the worst I have ever dealt with. The criteria for working there must be to be rude and unfeeling when you are going through death and distribution of funds. They are most unfeeling and unhelpful. Fortunately Family and Friends and friends of friends and their friends will not be affected as I will make it a point of telling every person I meet of this terrible experience. MAKE NO INVESTMENTS WITH THIS COMPANY!

I needed to get unclaimed funds put in my that were issued to a deceased relative. In calling the company to get a name change on unclaimed money the automatic system would not give an option to get the check changed into another name and would not give an option to speak to a real person. I sent documentation to the ComputerShare that would officially confirm the name change was legitimate after choosing to reissue the check through the automated system. The check arrived with 5-7 business days in which I returned it with the cover letter from the documentation and received a check in the correct name with 5-7 business days. I read ComputerShare reviews and found most were unfavorable reviews but my experience has been favorable with the quick response to the issue.

I ended up with Computershare when AT&T and Baby Bells ended with them. Computershare is not quite a scam and I emphasize "not quite". It took the SEC over a year to get my shares in several companies transferred away from them. Part of the problem is that they have multiple offices and it is a major problem getting the correct office to do the correct thing. Moreover, they charge for everything imaginable, stuff a normal brokerage or transfer agency would not have the chutzpah to charge for. Add to your grief is their questionable customer service. This can result in many thousands of dollars in fees and hundreds of dollars in postage and hundreds of hours in writing correspondence to get your stocks out of their hands. If I there was a grade below F, they earned that grade when I used them. Although the behavior of Computershare is not illegal, my advice would be transfer everything to Charles Schwab or TD Ameritrade.

My husband and I have spent months attempting to get funds held at Computershare.
The have done nothing but give us the runaround with one excuse after another as to why they won't provide the funds.
The customer service is beyond horrible and they seem to be a company that exists for the sole purpose of scamming people out of what is rightfully theirs.

ComputerShare is now in the trust business, in that they handle personal trust accounts. However, in my experience, they are most incompetent trust company I have ever dealt with. Our former trust company got out of the business and recommended that we transfer the handling of our investment shares to Computershare. This outfit offered the first year free of charges, so we went along with that. Big Mistake! They can't get anything right.
It has been 6 months now and they still can't figure out how to distribute our funds on a monthly basis even though we have sent in multiple documents and had many phone calls trying to get it straight. Initially they couldn't find a consistent date by which to forward those monthly payments. We never knew when they were going to arrive. Even though we agreed on a specific date, we were pretty much guaranteed that they would always be late.
And now it becomes almost impossible to get into my own account online to see what we hold in our various accounts. For some reason the ID number is never the same each time. So once again I can't get at my account and I have to wait until after the weekend to talk to any body about that. In my experience, that alone may take a couple of weeks.
Frustrating operation, this ComputerShare.

ComputerShare is a scam. They starting charging me an annual maintenance fee, so I moved the shares to a broker. The transfer had a cost and disposing of the fractional shares had a cost. I ended up paying over $100 just to get the shares transferred. If I would have liquidated the shares, it would have cost even more. It also took several calls to make it happen. Their system is unstable and they are a scam company. Avoid!

I have a problem similar to the ones I have been reading about. I directed Computershare to sell (all) of my Harley Davidson stock. After filling out a second form and after another week I received a letter saying my account had been closed and a check had been mailed to me. Now it is December 4th and still no check in the mail. I shall call them tomorrow but my patience is running thin. Where is my money? Does any government agency take responsibility for this operation.

So here is what the timeline should look like if you want to use a wire transfer:
To transfer to you bank you need to put in banking information = 14 DAYS
To be processed = 2 DAYS
To be settled = 2 DAYS
TOTAL: 18 days + weekends and Holidays comes to about 1 month.

Here is the timeline for mailing a check to your house
To be processed = 2 DAYS
To be settled = 2 DAYS
To receive the check = 7 - 10 DAYS
TOTAL: 11-14 DAYS + weekends and Holidays comes to a little over half a month, but take a few days off if you pay the $25 courier fee!

I'm wondering what's going on as well. I submitted an excercise order on April 16th. It is now April 28th and the status is still "Pending Proceeds FX Rate". Seems like a scam to me.

I feel sorry for all the mugs who have been duped into joining Company sharesave schemes, only to find when they sell their shares they are at the mercy of such companies as Computershare, to give them a fair price and not to rip them off with scandalous exchange rates/fees!

My JNJ shares were due for sale by Computershare on July 30th. I was informed they sold on 2nd August at 30th July price. Now 16th August and still no money in my UK account. Lots of misinformation, expressions of hope and expectation and unfulfilled assurances but no money and no cogent explanation. I am left with the feeling that no one in Computershare knows anything and after this length of time I feel they must be unconcerned otherwise I would have my money. Although the last status update promises the money has been wired (for the third time if I believed everything) there is no transaction identification code available from Citibank who are handling this part of the process. I do have a communication from Computershare stating my payment has been credited to my designated account but apparently this is an automatic notification and of no relevance. Learn from my experience and believe nothing from Computershare until you have the money in the bank

I just got this response from ComputerShare, by the way:
"'Awaiting Settlement' means that your shares have sold, however, there is a mandatory three business day settlement period on stock transactions. On the third business day after the shares are sold, the transaction is completed. At that time, the proceeds from the sale are released and distributed as you had directed. "

So there's the answer to what's going on. I wish they'd put it on the page when you sell.

I'm also seeing the same issue as Ray, and I thank James for the responses -- I am one of "anyone else who Googles 'computershare awaiting settlement.'"

Ray,

By now your issue has been resolved, hopefully to your satisfaction. I post this, though, to send the information to anyone else who Googles "computershare awaiting settlement."

I, too, had an issue similar to the OP's above. On Computershare, once you poke the Sell button on a market sale, the sale is processed immediately and locked in at the price available at the time of sale. The proceeds for the sale, however, can take 3 - 4 business days to process and be deposited into your account (or for the check to be mailed if that was your choice).

Rest assured that your market sale is locked in at the price available when you clicked Sell. It just takes a somewhat frustrating few days to receive the funds.

Regards,
James J. Thompson

Hi,

I am not in receipt of the refund amount rs 48500 applied for Adani Power . The details are as under:

Application number is :- [protected]

ADDRESS AS BELOW:-

Harsha V
# 5214/5, Thomas Layout,
Housing Board Colony
Nanjangud - 571301
Mysore District
Karnataka
Ph :- [protected]
Off:- [protected] ( Ext - 109 )

Pls do the needful
Harsha V

Dear sir/madame
We have 200 nos shares of Jindal vijay nagar steels ltd. Folio no- JVS0508117, Distict NO.- [protected]~300 Cert.no- 3408581~82
Deventure certificate- 100 Nos
Folio no- JVD0508117, Cert. no- 611471
Distc. no- [protected]~200

It is old one now send the new share & debenture certificate so that it will changed to electronic form.
in my address.
Sunil Bhardwaj
H. No.- 3137, Sec- 4C, Vasundhara, Ghaziabad(U.P)
PIN- 201012

Thanks & Regards
Sunil Bhardwaj

I Have one Shar of Fare Enterprises Pvt Limited, It is Possible to add one more name in share Certificate

I Want to know my Folio Number to see my Investment Position.

Please Inform my Folio Number, I am mentioning

my Application Number - Sr.No.RNRF B 1160214

Hi,

I am not in receipt of the refund amount of shares applied for Reliance
Power Limited. The details are as under:

1. Cancellation Cum Refund Advice No. - 3065506
2. Application Form No. - [protected]
3. Amount Paid - 25875.00
4. Amount adjusted against shares alloted - 7310.00
5. Amount Refundable - 18565.00
6. Name of Applicant - Pankaj Kumar Agarwal
7. Address of Applicant - C - 77, First Floor, Sector - 39, NOIDA -
201301
8. Address of Bank - State Bank of India, Barola Branch, Sector - 41,
NOIDA
9. Bank CODE - 5411
10. Account Number of Applicant - [protected]

Please do the needful at the earliest to avoid inconvenience at either end.

Regards,
PANKAJ KUMAR AGARWAL

D/SIR
NON RECEIPT OF DIVIDENED WARRANT OF MILI KUMARI OF CORPORATION BANK
DETAILS -FOLIO NO-CBE O32428
CERTIFICATE NO-158819

October 19 I made a request to sell my shares over the phone and it didn't get processed had to call back and request it to be done again putting my family in a bad situation of losing my home

Different opnions and perspective

Different opinions from every aspect which is very good

I have been attempting this transfer since January 2017. I have spoken with countless representatives and filled out the same transfer forms over and over again. We were even charged a fee for the transfer and here it is nine months later and my shares have not been transferred out.

Can anyone help me?

FOLIO NO.[protected]
pl.refer to ur letter dt 1.1.09 regarding non receipt of 10th instalment dt.29.02.2008. I have already deposited Rs.1500/- vide ch.no.503691 dt.10.01.2008 depositedwith UTI bank, delhi vide their receipt no.82373 dated 23.01.2008. The said cheque was paid on 01.02.2008. So, pl.remit the proceeds immediately after taking into account the 10th instalment with retrospective date. The above uti ulip is maturing on 09.02.2009. my CA no.[protected] state bank of patiala, mini sectt. gurgaon with micr code [protected].
sd/-
shashi bhushan mangal
[protected]

It has been a year now that i have not got my refund for the for the reliance IPO. i have been communicating over email with Karvy and now they have stopped respondong to my emails as well.

please help .. can anyone let me know how to contact or how to get the refund back?

shuchi sanon

Ref:Demate A/c No.[protected] Savita Devi Surana
Sub: Allot 1 Bonus Shares of Reliance Power.

Dear Sir,
I have purchased 20 share of Reliance Power. As per your bonus shares declaration I should be received 12 shares of Reliance Power but I have received 11 Bonus Shares of Reliance Power instead of 12 Shares of Reliance Power. 1 (one) share short received. So, you are request to please allot the 1 (one) Bonus shares of Reliance Power in my demate account. The details of which is given below-
IPO Allotted Purchases Total Purchase Bouns Received Short
17 Sh 3 Sh 20 Sh 12 Sh 11 Sh 1 Sh

This is Murali krishna Gadamsetty . I had taken UTI - Infrastructure Advantage Fund.
I haven't received soft/hard copy till now.
Below are the details Name : Murali krishna Gadamsetty
Application No: 8057218
Paid date : 18/12/2007
Amount Paid: 25000/-
How to get the bond copy from your organization.
please send the soft copy to my mail -id : murali_mf@rediffmail.com

Thanks & Regards
Murali krishna
mobile - +91 [protected]

can anybody help me with a personal help,

Respected sir/madam,

Earlier i informed you that...
Since the Year 1999, I have not recieved any 350 Rs/- amount cheque and any information related to cancellation of my shares so i am not responsible for that from your company, I have sent my original (10 shares each face value of 10 Rs/-) certificate for coverted in the new face value of 1 Rs/- and also the bonus shares on 19 may to your registrar communcation address
KARVY COMPUTER SHARES LIMITED

46, avenue 4, Street no 1

Banjara Hills,

Hyderabad - 500034

But till the date i have not recieved any share certificate, any letter and also any information about them.
Now finally i have decided to go with the Sebi's cutomer helpline and also with the CNBC TV18 Awaaz helpline for this issue.

Regards,
Vandana Jain
+[protected]
+[protected]