Cookies Clothing’s earns a 1.0-star rating from 5 reviews, showing that the majority of fashion enthusiasts are dissatisfied with their apparel.
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They sell "smell proof" products that are not, in fact, small proof
They sell "smell proof" products that are not, in fact, small proof. They are see through, though. 0/10 would not recommend.
They sell "smell proof" products that are not, in fact, smell proof. They are see-through, though. 0/10 would not recommend.
I wouldn't give them any stars at all
I wouldn't give them any stars at all. They said they shipped my item, but the tracking number shows that it never left their facility. They're telling me it's USPS's fault, but it never even got there. They refuse to give me a refund, and I still don't have my items. This is the worst company ever. Do not order from them.
Cookies Clothing Complaints 3
I placed an order on November 27 for $439.50 worth of clothes from Cookies Clothing
I placed an order on November 27 for $439.50 worth of clothes from Cookies Clothing. It's now January 28, 2022, and I still haven't received my clothes. They haven't responded to my emails, and when I checked the order and tracking numbers, it shows that the items were never shipped. I'm really frustrated and disappointed with this experience, and I'm planning to file a complaint to get a refund.
I bought 6 clothes from Cookies Clothing but haven't received them
I bought 6 clothes from Cookies Clothing on 11/26. On December 30th, I got a message about a shipping label waiting at the warehouse. I've contacted customer service 5 times for a refund or update. It's now 1/20/22, almost 3 months later, with no response. I need this resolved as $200 is significant. The confirmation and tracking details are pending.
I bought two things on 11/26
I bought two things on 11/26. After two weeks, I asked for my money back. All they do is make shipping labels but never actually send the stuff. I sent a bunch of emails asking about my order, but they never replied. So when I asked for a refund on 12/14, they finally sent the items after getting my refund request. I stopped the delivery on 12/14 through ***, but they still haven't given me my money back. They've done this before, not just because of COVID. I have emails from them doing the same thing before COVID. It's now 12/26, and nobody has answered my emails.
Is Cookies Clothing Legit?
Cookies Clothing earns a trustworthiness rating of 67%
Generally safe, but check closely before sharing details.
Cookiessf.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
However ComplaintsBoard has detected that:
- Cookies Clothing protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- The registrar associated with Cookies Clothing has been found to be used by several spammers and scammers, which could indicate a potential threat to users.
- Cookies Clothing has been identified as a website that sells popular products that scammers often use to take advantage of unsuspecting customers. We recommend exercising caution and thoroughly researching the legitimacy of the website before making a purchase.
- We conducted a search on social media and found several negative reviews related to Cookies Clothing. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
About Cookies Clothing
One of the key factors contributing to the success of Cookies Clothing is its extensive and diverse product range. The website offers a wide selection of clothing items, including t-shirts, hoodies, jackets, pants, and accessories, catering to both men and women. Each product is carefully curated to reflect the latest fashion trends, ensuring that customers can find something that suits their personal style.
In addition to its impressive product range, Cookies Clothing is known for its exceptional quality. The brand prides itself on using premium materials and employing skilled craftsmanship to create garments that are not only fashionable but also durable and long-lasting. This commitment to quality has earned Cookies Clothing a loyal customer base that appreciates the value and longevity of their purchases.
Furthermore, Cookies Clothing stands out for its unique and eye-catching designs. The brand collaborates with renowned artists, musicians, and influencers to create limited-edition collections that are exclusive to their website. This approach sets Cookies Clothing apart from its competitors, as it offers customers the opportunity to own truly one-of-a-kind pieces that cannot be found elsewhere.
Another noteworthy aspect of Cookies Clothing is its commitment to social responsibility. The brand actively supports various charitable causes and community initiatives, demonstrating its dedication to making a positive impact beyond the realm of fashion. By aligning itself with important social issues, Cookies Clothing has successfully cultivated a brand image that resonates with socially conscious consumers.
The user experience on cookiessf.com is seamless and intuitive. The website features a clean and modern design, making it easy for customers to navigate and find the products they desire. The checkout process is straightforward and secure, ensuring a hassle-free shopping experience for all users.
In conclusion, Cookies Clothing is a highly reputable and influential online clothing retailer that has made a significant impact in the fashion industry. With its extensive product range, commitment to quality, unique designs, and dedication to social responsibility, Cookies Clothing continues to be a trusted and sought-after brand for fashion-forward individuals worldwide.
Overview of Cookies Clothing complaint handling
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Cookies Clothing Contacts
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Cookies Clothing address1429 Haight Street, San Francisco, California, 94117, United States
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Cookies Clothing social media
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Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 11, 2024
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