Cooking Club of America / Scout.com
Reviews and Complaints

Diana, I'm also experiencing problems with Cooking club's magazines. The last magazine I received was for the Fall 2014 issue. Have not received the Winter / Holiday, nor Spring issues. I've been a member since Feb. 2009 - # [protected]. I sent them an email a few months ago addressing the issue of missed magazines, but they never replied. Very disappointed. I was going to renew my subscription, but am hesitant after reading many complaints of this same issue.

Missing Magazines
It has been more than a year since I have received a cooking club magazine and I don't understand because I am a Life Member. My membership number is [protected] and since I have paid my money for the Life Membership I would like to receive the pasted magazines as well as the recent ones too. I don't know what the problem is, but I want you all to uphold your commitment to me as I have done to the club. Thank you as I look forward to receive the magazines as well as the other items that I was promise.

What happened to the cooking club? I have been a lifetime member for over 10 years everything is changed, Last club magazine was received Winter 20114. What is scout?

hi have a fry pan and the cover keep handle keeps falling of, can please let me know hank you i get it replacesed my address is jane sinkey w8151 pike hill rd amberg wis 54102 i am a member of your club i love the pan thank you

I paid for a lifetime membership with cooking club of america in 2002 and cannot seem to get my magazines from them and cannot get them on the phone. Im going to file a bbb and ag complaint

I also have the stainless steel set. I have used & loved it for 10 years. This past week the handle came off of the medium sized pot.

Imagine my astonishment when I discovered it was GLUED on!

Just give me the name or type of glue they used and where I can get some of it. I would be satisfied with that.

SUGGESTION :
to nip this completely follow up your tele conversation with a CMRRR. Tele records even tho' they announce it's being recorded for whatever have a way of "disappearing" when it's you who needs it to prove them guilty of something. CMRRR provides you with your own record.

My name is Lydia Griffin and I am a life member. My # is [protected]. What I am asking about is the magazine I used to receive. Have you stopped sending them? I also want to know how to get and review kitchen equipment, I got it once and then nothing. What is going on?

ELSIE VERGARA
LIFE MEMBER # [protected]
LAST BILLING DATE: 01/23/2013
BILLING # LTCW2984
CUSTOMER # [protected]

I AM A LIFETIME MEMBER OF COOKING CLUB OF AMIERICA, Member #[protected]. I paid all my dues, used to receive the magazines for free as a lifetime member as well as my choice of testing products. Now come to find out that the website no longer exist and it was changed to SCOUT.COM; which I have access to but I don't recall ever signing up with them, but my information from COOKING CLUB was transferred to SCOUT.COM, but the kicker is that I'm no longer a LIFETIME MEMBER, AND NOW i HAVE TO PAY MORE FEES IN ORDER TO GET ANYTHING FROM THIS WEBSITE.

I am extremely disappointed with COOKING CLUB OF AMERICA, NOW I KNOW THAT THIS WAS A SCAM ALL ALONG. If there was a way that I could get my money back from these "A*&%$#", I would, because I spend a total of $299.00 for a LIFETIME MEMBERSHIP that I NEVER GOT TO USE, because the magazines that I received, I had to pay for those SEPARATE from my LIFETIME MEMBERSHIP ACCOUNT, BECAUSE AT THE TIME I WAS NOT A FULL TIME MEMBER. And yes I got taken in by Scammers.

THERE IS NO WAY TO CONTACT THIS COMPANY TO FIND OUT WHAT HAPPENED, IF ANYONE HAS ANY INOFRMATION REGARDING THIS, PLEASE CONTACT ME VIA EMAIL: EVERGARA2@YAHOO.COM. THANK YOU.

Sincerely,

Elsie Vergara
from California

I sent a check on 6-1-2014 and was surpose to get a few free items.. It is 7-2-2014 and still haven't received my items... My name is Ruby Christiansen my Member# [protected] and Billing/Reference#:LWHG6331 ... I got one Magazine and that was it... Check no.2067 waiting to hear from you, ASAP...

I have never revived any magazines. or any other information on this club. I have only been asked to pay dues to something I don't. get, and find that there is no Phone number to talk this over with.I have written 4of these letters to with my phone number and there is NEVER A CALL. CHARLENE BROWN. [protected] or cell [protected].

I'm still waiting for my coupon card. Cooking Club of America should be ashamed of themselves that they associate themselves with a sham company like this. SHAME ON YOU. I've been sick for a long time and just remembered about the coupon card. Now I am upset with Cooking Club of America. They know better. That just goes to tell me that they are not a reputable company themselves. I will never ever do any business with them ever in my life and I will spread the word about the type of companies they contract with to be in their envelope of advertisement and so called special offers. Very BAD PR.

My name is John L. Somers and my "inital membership" number is [protected]. I have since become a LIFE member and that number is [protected].
When I joined I recieved a ceramic knife and have never recieved either the grater and $ 100.00 grocery gift card nor have I recieved any of the magazines with the exception of the very first "free" one.
I have talked with customer service on 3 different occasions and was told how sorry y'all are AND was ASSURED that EVERYTHING was orderedand would be recieved in 7 to 21 days.
My question is, WHERE ARE THEY? How many 7 to 21 days do y'all need?
I expect a reply at your earliest convenience .
Thank you
John L. Somers
[protected]

I never received my $100 Grocery Coupon card or my free multi-purpose grater that was promised to me when I paid my subscription. I did receive the free knife tho. When can I expect to receive the grater and coupon card? If you do not want to send the items as PROMISED by Cooking Club of America, the just send me my $24.00 refund Check! ASAP. I will be waiting for an answer.

When I signed up, I sent a check for $24, even tho' I thought that was a bit high. The day the check was mailed, I recieved another letter from you'll saying, we heard you loud and clear and you only have to pay $12 to join. I have recieved my first magazine and my firt book to preview, but have not recieved my 3 free gifts for joining. Just wondering what may have happened. Were they lost in the mail?

when I signed up, I sent a check for $24, even tho I thought that was a bit high. The day the check was mailed, I recieved another letter from you'll, saying, we heard you loud and clear and you only have to pay $12 to join. I have recieved my first magazine and my first book to preview, but have not recieved my free gifts for joining. Just wondering what may have happened. Was it lost in the mail?

I received an invoice in the amount of $24.00 for a two year membership to your cooking club. I was not aware I was required to join for two years and therefore want to cancel my membership! Patricia Oberg [protected] Billing Ref LSFK9737

I recived membership, cookbooks, magazines, sample supplys, that i had thought were to end after so many recived with a gift. I did recieve the lousy gift, however they stated to send the same ones back to me. I sent them back and they keep coming before i can pay for the first one! Iam getting married in September, and i do NOT have the money to keep sending them back! I do Not want to be a member any more and i want my membership funds back. i think that is quite fair after all the crap i keep getting!

I recieved a bill from this company for services I never signed up for. I have never even heard of this company. They were even sending threats to turn it over to collections! --

same thing is happening to me. They promised free gifts after paid two year membership. Havn't received anything except another bill and a lifetime membership offer. They also promised that I could be a product tester with paid membership, have not received anything.

I joined the Cooking Club of America because I liked their magazine and some of their information. Unfortunately, they continue to send me unsolicited merchandise even though I've written and told them to stop.
According to the Distance Selling Regulations, they clearly state that if you've been sent unsolicited goods you are entitled to treat them as an unconditional gift and do with them what you choose. You are certainly not required to pay for them. Any attempt to demand payment (by threatening means or otherwise) is unlawful. Yet they continue to harass me and threated to submit the cost of a knife they sent me to a Collection Agency. I am reporting them to the Attorney General's Office in both my State and in Minnesota where they're located. BEWARE of this company!

I did not prder any cookbook but was sent one. Plan to return it and expect credit. Am 87 years old and have an ample supply of cook books at this stage. Doo not send me any more items unsolicited.

Mary O'Donnell Act: #[protected] Billing ref. #LPQK6385

I have repeatedly asked you not to send any more cookbooks, but they keep on coming . I shall refuse or not pay for any unsolicited books I receive in the future.rsalisbury003@nycap.rr.com

I too received unsolicited items. If they were to include postage paid return lables with the items, you can certainly send them back. However, the return is at your cost. I refuse to return any items they send without prepaid return posteage.

An old law professor I had used this example for such scams. Let's say someone sends you an elephant with the instructions, return it to X Company or pay $1, 000, 0000. My professor said do you think you would be required to return it? No. Let it roam around and cause all kinds of damage for X Company to repay. If you did not order it, keep it for free or let X Company deal with the consequences.

Good for you for reporting them to your state's attorney general.

Wished I would have checked this out before sending in my $24 for my two year subscription. Was going to be a product tester, received only the ceramic paring knife and the first in a series of cookbooks to view for 30 days. I do like the magazines but will not go any further now that I have read all the complaints listed here. I would not even spend the money to become a lifetime member. I want to thank all of you who have listed a complaint. Of course now they are saying I will receive the free cheese grater AFTER I get book 2 in the series of cookbooks. So I know that will never happen and of course I will never see the $100 gift card. Again, thanks to all who listed complaints.

I joined the cooking club of america, and I am currently making payments for my life membership, I am two payments away from being paid off, at which time I am supposed to receive a set of supposedly awesome pots and pans.
In the year and a half that I have been a member, I was sent a cook book, that I promptly returned, they told me too, that they did not receive the book back, When I called and talked to Jason, He said he would adjust the bill accordingly, and I have not ever received another bill.
I have been sent only one test product since signing on, and was not worth a nickle.

Just received a bill for $3 for a "12 month Membership" that I NEVER ordered -- I have ABSOLUTELY no interest in anything related to cooking. I almost called my local state's attorney for advice, but instead I went to their ("Cooking Club of America's") website and found their customer service number - [protected]:30am-8pm M-F, 8am-4:30pm Sat.). I had to enter my "Member number", then a couple of menu choices ("invoice", "cancel a membership") and talked to a real person. I told her in no uncertain terms that I NEVER agreed to this and to take me off their list immediately. She assured me I'd receive no more bills, and tried to apologize. I told her, "Good luck working for people like that, " and hung up.
If I were retired and had a lot of time, I'd report the fraud to my local state's attorney (or whomever they tell me to), ignore all the invoices until they sent them to a collection agency, then I'd sue them and the collection agency in a class-action suit. But I don't have a lot of time, and ### like this isn't worth it.
Sometimes I think we need to administer a little bit of the old 'frontier justice' when stuff like this shows up...

I did get a biling invoice from them thanking me for the membership. I agree that I did sign up but that was only for for free magazine. I never knew they will do somthing like this. Now, i wanna cancel it by calling them up but I didn't get their number. Does anyone have an idea what to do with that invoice?