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Cooking Club of America / Scout.com

Cooking Club of America / Scout.com review: Lifetime member account changed to scout.com 110

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12:20 pm EDT
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Elsie vergara life time member # [protected] last billing date: 01/23/2013 billing # ltcw2984 customer # [protected] I am a lifetime member of cooking club of amierica, member #[protected]. I paid all my dues, used to receive the magazines for free as a lifetime member as well as my choice of testing products. Now come to find out that the website no longer exist and it was changed to scout.com; which I have access to but I don't recall ever signing up with them, but my information from cooking club was transferred to scout.com, but the kicker is that i'm no longer a lifetime member, and now I have to pay more fees in order to get anything from this website. I am extremely disappointed with cooking club of america, now I know that this was a scam all along. If there was a way that I could get my money back from these "a*&%$#", I would, because I spend a total of $299.00 for a lifetime membership that I never got to use, because the magazines that I received, I had to pay for those separate from my lifetime membership account, because at the time I was not a full time member. And yes I got taken in by scammers. There is no way to contact this company to find out what happened, if anyone out there has any information regarding this issue, please contact me via email: [protected]@yahoo.com. Thank you in advance. Sincerely, elsie vergara

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Stacy17
US
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Apr 23, 2016 10:51 pm EDT

I was also a lifetime member (2003) and not only of the cooking club but of the creative home arts club also. I recently moved and I tried to log in to both clubs to change my address, and it's like I don't exist. I would like my benefits from both clubs, but if they are not going to honor my lifetime benefits, that I paid for, I want my money back.
cooking club# [protected]
creative home arts club # [protected]

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Mirina Moon
US
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Oct 07, 2018 6:09 pm EDT
Replying to comment of Stacy17

did you ever get your money back

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Sharond642
US
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Jun 15, 2019 3:45 pm EDT
Replying to comment of Stacy17

Well, I’m glad I know what happened. I was just googling their email address so I could see what happened. So we’ve been had huh? The magazines used to come monthly then every other month then quarterly now nothing. I never got anything good from them either. I think some season salt or something like that once. I did like the magazine though. That’s one of the only ones I liked. Oh well... I don’t think we’ll get anything if they cancelled the magazine all together.

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T Hale
US
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Oct 12, 2019 5:20 am EDT
Replying to comment of Stacy17

Same thing happened to me! I started my memberships about the same time as you. That was a lot of money for some people to lose. Thank goodness I had a two income family at the time.

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Wanda Losee
US
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Apr 06, 2017 7:08 am EDT

I agree. They got $349 from me for a life time membership and never received anything worthwhile. What a scam this was. Wrote a complaint to the State of Minnesota's Attorney General but never heard anything from them.

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STravel123
US
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Jul 28, 2017 6:36 am EDT

cooking club of american, contacted bbb but no response about cooking club of american. I also purchased a lifetime membership in 2008 and have no luck in trying to find out what happened to the lifetime membership.
have not been about to contact the other company either, telephone number does not work. anyone else with any other help, and thanks for listening pat gee

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Glennette
US
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Nov 18, 2017 8:43 pm EST

Hi i need to put my self back in please

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Glennette
US
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Nov 18, 2017 8:46 pm EST

Hello what do i have to do to put my self in the club

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Glennette
US
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Nov 18, 2017 8:47 pm EST

Hi how are you

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Pat03
US
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Apr 11, 2018 2:22 pm EDT

I also a life time member Got Scammed. #[protected]. Paid $349.00 and cannot get any response from anyone. Called 1-800 numbers. Tried to locate Mr. John Wilson V.P. Account services.Nothing. Betty Wray Executive Director Nothing. Anyone get a solution PLEASE respond. Pat.

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mothermatrix
US
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Apr 19, 2018 4:24 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I paid my life membership in Cooking Club of America, the Garden Club, and the Craft Club and lost everything when SCOUT.COM took over. We all got ripped off.

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Valerie Renslow
US
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Dec 08, 2019 6:13 pm EST

Me too!

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Moniesue
US
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Apr 23, 2018 1:14 pm EDT
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Yes, I too became a lifetime member. Received my pots and pans and magazines for awhile. They stopped. I went to get on the website and up comes Scout. I don't even know what this! Pretty upset. Couldn't get ahold of anyone. Why isn't BBB doing anything?

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Jewell Jessup
US
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Apr 24, 2019 1:36 pm EDT
Replying to comment of Moniesue

Yes I too was a Lifetime member. I too received my pots and pans no magazines they stopped.I went to get onsite today and it's says now Scouts.com. Don't know who they are . BBB should do something to many ppl have been scammed.Dang!

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Turner, Cheryl
US
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Jul 11, 2019 2:15 pm EDT

I too am a member and have the card that they sent, I received my pots and pans and monthly magazines. Suddenly it all stopped no warnings or notifications.

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Clayre Smith
US
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Jan 06, 2020 3:06 am EST

I have been a life time member since 2003! I received my pots and pans and a roasting pan. I also received a apron with my name on it. I would test rate products. I was encouraged to buy the collectables $30.00 dollars a pop ! There were 17 of them little things ! I have the mags too ! My Boyfriend was going to become a member tonight. Instead here we sit being scammed ! I will be looking how to find some compensation ! I will let everyone on here if it happens !

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Allison Decker Ferguson
US
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May 15, 2018 2:10 pm EDT

I too have been scammed. Lifetime member since 1999. I never received any of the benefits that were advertised and feel wronged. Member #[protected] feels victimized and pissed.

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Cathy Calcagno
US
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May 30, 2018 2:22 pm EDT

Hi I to am a Life Member #[protected] since May 2006. I have not received any magazines, nothing from kitchen. I spent enough money that I should have received gifts etc.
I want to know what happened to the integrity of the company. I did enjoy this in beginning then nothing. Tell us why.

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Gloria Arnold
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Jun 19, 2018 12:24 pm EDT

I have also been a Life Member #[protected] since 2006 I was wondering why I have not been getting the magazine or items to test I did get my pans but only after I called and told them I wanted my money back I would love to have my $349.00 back I hope all these complaints can get us results . I have not received anything from them in years and have never heard of Scout.com this was a Big Scam that seems to have taken many people .

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Pam T.
US
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Jul 01, 2018 1:57 pm EDT

I have been a Life Member since 2005 and now changed my address since last year 2018. I am shocked as to what has happened. I use to receive a Free Cookingclub Magizine nearly every month without fail. I truly loved them. Got magizines from Creative HomeArts as well. Received certain items to test etc. I did get my Free Membership stuff the apron, trivet etc. It's a shame this has happened. The least Management could do for ALL Members, reimburse the New Members and apologise to the Rest of us.

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Paul428
US
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Jul 30, 2018 11:49 am EDT
Replying to comment of Pam T.

I'm in total agreement.

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Paul428
US
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Jul 30, 2018 11:53 am EDT

I've been a member ever since August of 2005 # [protected] and like many of you I was scammed also...I did receive the pans, yet had to pay for the books. I want my money back.

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Vicky Buss
US
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Sep 08, 2018 12:39 pm EDT

I guess we all have been, cause I don't get my Magazine and been with them since 2007. I was a lifetime member too. I think that we should get something back because we sent them money for a lifetime magazine. #[protected].

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kikiaggie
US
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Sep 24, 2018 1:57 pm EDT

I'm in the same boat, been a lifetime member for about 15 years, and stopped receiving the magazine and products to review years ago.

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Eileen2018
US
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Dec 18, 2018 9:31 pm EST
Replying to comment of kikiaggie

Yes Me As Well, But They Got $500.00 Out Of Me! All I Ever Got Was My Pots And Pans, I've Been A Lifetime Member Since 2005! And All The BBB Is Willing To Do Is Give Them A "Bad Rating?!" What A Crock! Stay Away From These Ripoff Artitist!

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Stacey McCoy
US
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Sep 25, 2018 9:20 am EDT
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I was a Lifetime Member of Cooking Club of America as well since July of 2000. It is such a shame that this company has disappeared with everyone’s money and didn’t even give notice, apologize, or give the newer members their money back. How disgraceful! I loved the magazines, books, and products to test. You can’t tell me that there isn’t a need for that anymore!

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Mirina Moon
US
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Oct 07, 2018 6:18 pm EDT

I was a Cooking Club of America Premier Life Member and paid the same $349.00 I still have my card and was a member since 12/2002. If its not available anymore I want my money back. I never did get anything good from them either. So there is no club anymore? I want my money back. I added my card picture but hid my name and number. Proof enough I am a life member.

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Booknee
US
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Dec 06, 2018 1:47 pm EST
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I also am a "lifetime member" and would like my money back...nothing has happened...is there any help anywhere? out 349$$

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tweedleduh02
US
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Oct 18, 2018 6:56 am EDT

I was a lifetime member as well since 2006 and have also stopped receiving all benefits. If its not available anymore I want my money back. loved the magazines, books, and products to test. I use to receive a Free Cookingclub Magizine nearly every month without fail.

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uffdaostr
Boerne, US
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Oct 19, 2018 10:07 am EDT
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I agree with all of these people who were lifetime members fo the Cooking Club as I was. We paid in good faith and now I would like my money back also. Maybe we need to band together and get a class action suit going to get our dues back.

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Nina Scrabeck
US
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Nov 05, 2020 9:42 pm EST
Replying to comment of uffdaostr

Considering how many of us there are, a class action aw-suit is very much in order. I have my card, but the pots and pans are long gone.Tried several times to apply for test products, but never got a response.I, too; amvery disappointed in this"group" that took our money and gave us so little!

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uffdaostr
Boerne, US
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Oct 19, 2018 10:08 am EDT
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I agree with all of these people who were lifetime members fo the Cooking Club as I was. We paid in good faith and now I would like my money back also. Maybe we need to band together and get a class action suit going to get our dues back. Also the Gardening CLub.

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Paysongirl
US
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Oct 30, 2018 9:01 pm EDT
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Also was disillusioned by this scam at a time when my kids were young and money was tight, yet I fell for it...shame on them!

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Cece Stevens
US
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Nov 06, 2018 11:21 am EST

Maybe if someone is a lawyer or has access to one then we could do a complaint and file a Lawsuit against cooking club of America and see our money and damages back. I also lost $349 for a lifetime membership in 1995 and was very active in the club. then it turned to SCOUT.COM and you needed to pay for things. I also contacted and was told they were now SCOUT and all the same benefits there. Scout on the other hand did not agree with this.
I personally would rather see my $349 back at least.

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Leamea
US
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Jun 12, 2019 9:26 am EDT

I certainly agree with all those that are making a complaint . I have been a Premier Life Member since 2000. We were also added to a website called Cook-in.com We were to receive magazines on going with many perks. Where are the many Chefs that were a part of the Club? My husband is a life member of the Handyman's Club. I also like crafts so I joined the Creative Crafts Club, for sure they all were scammers and need to be reprimanded to a high degree.

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EStacia Arriaga
US
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Nov 17, 2018 2:01 am EST

Agree! Unreal! I can't believe it. I thought I was the only one who paid a ton and got nothing! I hate that all of us got ripped off. I am glad I found this. Reading everyone's comments made me feel like I got a chance to really vent. I'm in if we can find a lawyer for a class action. I will start asking around, but be sure to include me if anyone else finds someone.

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crazy granny
US
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Nov 19, 2018 3:29 pm EST

I have been a LIfe Time member # [protected] since 2001 but, haven't heard from anyone for some time. I now read all the complaints above and realize we are all caught up in a royal swindle. So sorry as I really enjoyed my years we received items, loved my pots and pans.
Is there no one that can answer our questions and full fill the memberships?

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rm2dewitt
US
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Dec 02, 2018 7:12 am EST

I too, was a Cooking Club of America Premier Life Member and paid the membership fees. I don't understand how a (then) reputable company change and treat their customers like this. When Scout took over, I was unable to get any information from them. As if it was a 'ghost' company, now if you type SCOUT.COM on your browser, the you'll find a website affiliated with the NFL. If the club is no longer available, then we deserve our money back. It just amazes me how hundreds or may even thousands of club members are being treated like this. I wonder if this website is even being monitored anymore. I would hate to think that the owners of this site is just ignoring us.

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Louise53
US
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Dec 06, 2018 10:46 am EST
Replying to comment of rm2dewitt

It seems to me, and I am surprised no one else mentioned this, the company went bankrupt. I got a lot of quality stuff from them, including their very-well-put-together magazines. I do not think they were a scam. I knew that "lifetime membership" didn't really mean MY lifetime. I agree that they should have notified everyone but imagine the cost of that. Refund? Did we sign anything that gave them an obligation to continue? I can't remember, personally. I think when you bankrupt, you are "off-the-hook".

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Booknee
US
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Dec 06, 2018 1:50 pm EST
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I want to know how to get my money back...I am in agreement with banding together...it has taken so many leads that go NOWHERE. Is there help out there?

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Booknee
US
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Dec 06, 2018 1:53 pm EST
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I did not know that they were bankrupt...I guess there is no recourse.

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Julia M. Nusrallah
US
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Dec 09, 2018 11:18 am EST

I am concerned that my information was transferred to this so called SCOUT.COM - ? That is a sports website? I am so confused about who has our information.

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Susanchouteau
US
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Dec 21, 2018 1:40 pm EST

This is interesting because I as well as a lot of you is or was, depending on if they are not around a premier club member. I was wondering why I has not received any magazines in a while. I was getting the product to test for a while, which was good quality merchandise, but all of a sudden it all quit.

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Rtanna
US
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Jan 07, 2019 4:03 pm EST

Me too, I'm in the same boat also. Had paid a lot to become a lifetime member and all of a sudden just stopped receiving the magazines and products to review. Did not even get a letter or an email from them about the change. Very sad since the magazines used to be nice and the information shared and recipes were good too.

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Karen Flodquist Guerra
US
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Jan 15, 2019 2:44 pm EST

I just checked scout.com and it's a sports thing. I'm so glad I like the pots and pan set I bought. live and learn, I guess...

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Lisa Chrouch-Johnson
US
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Feb 02, 2019 12:05 pm EST

I too am a lifetime member #[protected] and paid $349.00 and have received nothing in years. And when they did send me stuff they charged me. Like $33.00 for an, It's ALL About Desserts cookbook. And I still have my paperwork!

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seattlegirl
US
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Sep 26, 2020 1:26 am EDT

I’ve been a lifetime member since 2010! I found my paperwork while doing ‘fall’ cleaning. UGH! I had not received ANYTHING from them in FOREVER! This is SO WRONG that they can just take our money and RUN! Makes it SO HARD to ever trust another online company.

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Beatrice Ziegler
Glen St Mary, US
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Sep 07, 2022 5:03 pm EDT

I have been a member since 2010 myself and I think we need to take this to a higher court or something I mean we don't just have money to throw away for nothing I think I received one bacon dish from them a pie dish and that was it I was waiting on my apron and never got it with my name on it

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Andrew David
US
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Mar 15, 2019 3:41 pm EDT

I also agree with all of these people who were lifetime members. This was obviously a scam! For the $349, nothing from them either. Lesson learned.

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Christine Hause
US
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Mar 23, 2019 12:08 pm EDT

Yes I was a life time member since 99. I got my pans, apron, spoon & plate (ceramic set). I loved doing product testings. Got the magazines every month then it was every 3 months then disappeared altogether. Then could get recipes online by email from scout and they eventually stopped too.

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Richard Kenney
US
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Mar 28, 2019 4:26 pm EDT

I have been a life member since 2012 and I have not heard anything from the club since I finished paying off my life membership and receiving the pot and pan set. What happened?

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seattlegirl
US
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Sep 26, 2020 1:27 am EDT

Someone in an earlier complaint, said they went bankrupt.

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PBERTHA JONES
US
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Feb 14, 2022 10:04 pm EST

I too paid for a life membership and never got the 9 pc deluxe stainless steel cookware set or anymore cooking cards.All for class action lawsuit.berthaj0728@gmail.com

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Marjorie Broker
US
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Apr 24, 2019 10:34 am EDT

I have been a member or I should say a life time member way back in 2006 and I have not gotten anything from
you for a long time . I know I gave you my new five years ago when I moved to St. Croix Falls

My emai; is marjoriebroker@gmail.com

Marjorie Broker
904 N Washington ST.1
St. Croix Falls Wi. 54024 Thank You

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Suzanne Fisher
US
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May 04, 2019 1:21 pm EDT

I am also a lifetime member #[protected] that hasn't received anything in years. Just found my information on it and decided to look at the website to change my address and found this site. I received a set of cookware with my purchase but still feel like I was taken advantage of.

Suzanne Fisher

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seattlegirl
US
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Sep 26, 2020 1:29 am EDT

We were ALL taken advantage of. I became a lifetime member in 2010. I got my pots/pans, apron, etc. I was getting magazines and chances to review products for a while. Not sure how long. Then, I suddenly realized I wasn’t getting ANYTHING from them at all! Tried going to their website. It’s GONE! I’m like WOW! I am NOT HAPPY!

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AndreaG43
US
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Jul 31, 2019 8:40 pm EDT
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I too was a member & received my free items. The last ones I received were the pot & pans set back in 2011. After that I never received anything from them. Now I know why. I want my $ back too from my membership payments. I was a lifetime member. Member #[protected]
This pisses me off. Has anybody found out if anything can be done about this?

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Sally Davison
US
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Aug 16, 2019 10:08 am EDT

I also was a lifetime member by paying the full amount of fees. The pans that I received were just okay in quality, nothing special. One of the quotes in the membership packet is "With Life Membership you get all that was promised". Not true. I would love to know what and why what happened.

  1. Cooking Club of America / Scout.com Contacts

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    PO Box 3436, Minnetonka, Minnesota, 55343, United States
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