Cosmetis
Reviews and Complaints

I gotta say, I was pretty impressed with Cosmetis. Their cosmetics game is on point, and I gotta give them props for getting my order to me super quick. I mean, who doesn't love fast shipping, am I right? Anyway, I'm definitely gonna be reordering my Skinceuticals products from them. Can't wait to see what other goodies they have in store!

Yo, so I gotta say, I'm pretty bummed about my experience with Cosmetis. I placed an order for 2 Isdin Fotoprotector SFP 50 on April 26th, 2023 (order number #***940), but it's been weeks and I still haven't received my products. I even sent them an email asking about it, but I haven't heard back from them yet.

Honestly, I'm not sure what's going on. I was really excited to try out these sunscreens, but now I'm starting to wonder if I'll ever get them. It's frustrating because I was hoping to use them for an upcoming trip, but now I'm not sure if that's going to happen.

I'm not sure if this is a common issue with Cosmetis or if I just got unlucky, but either way, I'm not impressed. I mean, I get that things can get delayed sometimes, but it would be nice to at least get an update or something.

Overall, I'm pretty disappointed with my experience so far. I really hope I hear back from them soon and that my products arrive eventually. But for now, I'm not sure if I would recommend shopping with Cosmetis.

I gotta say, Cosmetis is one of the best online shops out there. It's just excellent, you know? The customer service is top-notch and the shipping is lightning fast. I mean, I was blown away by how quick my order arrived. And the best part? The prices are super low and the products are all legit. No knock-offs or fakes here, folks.

I stumbled upon this site by chance and boy, am I glad I did. I've already made a few purchases and I'm definitely going to be a repeat customer. I mean, why wouldn't I be? Everything is just so easy and hassle-free. Plus, the selection is pretty impressive. They've got all the big brands and a ton of different products to choose from.

So, if you're on the fence about buying from Cosmetis, don't be. Trust me, you won't regret it. It's a great site with great prices and great service. What more could you ask for?

So, I was checking out Cosmetis (shopcosmetis.com) and I saw that they said they don't charge taxes on orders under 800.00. I was pretty happy about that because who wants to pay extra taxes, right? Anyway, I placed my order and waited for it to arrive. When it finally did, I got a notification from DHL saying I had to pay 27.80 in taxes. What the heck? I thought Cosmetis said they wouldn't charge me taxes! I tried to reach out to them to see what was going on, but they totally ignored me. No customer service at all. I'm pretty disappointed because I feel like they lied to me on their website and then just left me hanging when I had a problem. Not cool, Cosmetis. Not cool at all.

I recently made a purchase from Cosmetis and was excited to receive my items. However, I was disappointed to find out that I had to pay extra for duty and taxes. I was not informed about this during the order process, and there was no information on the website about where the items were being shipped from.

I tried to reach out to customer support by sending an email to the address provided, but unfortunately, it was not a valid email address. This left me feeling frustrated and unsure of how to proceed.

Despite this experience, I do appreciate the variety of products that Cosmetis offers. They have a wide range of skincare and beauty items that are hard to find elsewhere. However, the high shipping cost and unexpected duty and taxes have left a sour taste in my mouth.

Overall, I am hesitant to purchase from Cosmetis again unless they can provide more transparency about shipping and additional fees. It's important for customers to have all the information upfront so they can make informed decisions about their purchases.

So, I recently made a purchase from Cosmetis and I gotta say, I was a bit skeptical at first. I mean, who wouldn't be, right? With all the scams and fake websites out there, it's hard to know who to trust. But, I decided to take a chance and order some stuff anyways. And boy, am I glad I did!

I went for the free shipping option, which required me to spend at least $120. I figured, why not? I needed some new skincare products anyways. So, I placed my order on November 4th, 2021 and waited patiently for my package to arrive.

A few days later, on November 9th, 2021, I received a text from DHL saying that my package was on its way and would be delivered on November 12th, 2021. But, to my surprise, it actually arrived on November 9th, 2021! That's pretty impressive, if you ask me. And, to top it off, the package was delivered all the way to San Diego, CA. Talk about fast shipping!

Now, let's talk about the products themselves. I was a bit worried that they might not be authentic or that they wouldn't match the descriptions on the website. But, I was pleasantly surprised to find that they were exactly as described. The quality was top-notch and I could tell that they were the real deal.

Overall, I'm really happy with my experience shopping at Cosmetis. The shipping was fast, the products were authentic, and the prices were reasonable. I will definitely be buying from them again in the future. If you're looking for a trustworthy website to buy your skincare products from, I highly recommend giving Cosmetis a try. You won't be disappointed!

I recently made a purchase from shopcosmetis.com on January 3rd, 2021. They claimed that my order would be shipped within 1 to 3 business days, but unfortunately, my order has yet to be shipped even though the expected shipping date has passed. To make matters worse, they informed me that 3 items were missing from my order and that they were waiting for the items to arrive within a maximum of 2 business days.

However, after 3 business days had passed, I reached out to them to cancel the missing items and requested that they ship me the rest of the products as soon as possible. They did cancel the missing items and provided me with store credit for the amount, but they still have not shipped my orders. I have been trying to contact their customer service team via email, but they have not been responding to my inquiries.

I am extremely disappointed with the level of customer service provided by shopcosmetis.com. It is unacceptable that they have not shipped my orders and are not responding to my emails. I have requested to cancel my orders, but I have not received any response from them. I strongly advise against shopping with them as their customer service is non-existent. It is a complete waste of money and time.

I recently made a purchase from Cosmetis (shopcosmetis.com) on August 10th. I was excited to receive my order, but unfortunately, there was a gap in the delivery process until September 8th. I became concerned when I didn't see any updates on the tracking number that was provided to me by the website. I decided to contact their customer service team to inquire about the status of my order. To my disappointment, they simply responded that it was normal and didn't provide any further information.

As the days went by, I became increasingly worried about my order. September 8th came and went, and still, there was no sign of my package. I was forced to move from the address I had originally provided when I made the purchase. I reached out to Cosmetis once again to explain my situation and ask for assistance. Unfortunately, their response was not helpful at all. They refused to refund my money, even though I wouldn't be able to enjoy the product. They suggested that I send the product back once I received it, but how was I supposed to do that if I was no longer at the address they had sent it to?

Overall, I was extremely disappointed with my experience with Cosmetis. I would strongly advise against purchasing anything from this website. Their customer service was unhelpful and unsympathetic to my situation. It's a shame because I was really looking forward to trying out their products, but now I will have to look elsewhere.