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Couchsurfing International

Couchsurfing International review: Couchsurfing 'verification'

T
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1:08 pm EDT
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Same story as all the other poor suckers. It fully seemed like a standard 'Verification' (similar to Twitter/Tinder/Depop, whatever) with no mention of price either while I filled in my card details or when I pressed confirm. Then a Ā£51 charge just appeared on my card.

I honestly can't believe that any modern-day company - let alone one that claims to be based on community and that presents as a friend to cash-strapped travelers - would use ugly techniques like this. Contacting Couchsurfing's Customer Service is a humiliating experience - they simply refer to their Terms & Conditions and use a breezy, 'Enjoy the community!' tone without acknowledging any fault or expressing any sympathy, or even addressing the issue. It's honestly disgusting. I am raging and disappointed.

I advise everyone here to spam Couchsurfing's social media - Facebook, Twitter, whatever - tagging them and telling your story. If enough of us do it, their pages will be flooded and maybe they'll be forced to behave like decent humans šŸ˜¢

Desired outcome: Full refund ASAP

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  1. Couchsurfing International Contacts

  2. Couchsurfing International phone numbers
    +1 (415) 404-6611
    +1 (415) 404-6611
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  3. Couchsurfing International emails
  4. Couchsurfing International address
    PO Box 7775 ECM #86600, San Francisco, California, 94120, United States
  5. Couchsurfing International social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 30, 2024
Couchsurfing International Category
Couchsurfing International is ranked 4 among 104 companies in the Credit Cards category