CB Banks Credit One Bank Credit card

Credit One Bank review: Credit card 1

Matt Joneschild of Gilbert, US

Sep 05, 2023 10:37 pm EDT

Verified customer

Review updated: Dec 13, 2023

Featured review

I am in the process of applying for a home mortgage with Pulte and the final step in my lender has asked for my wife Kimberly to be removed from the account as an authorized user Along with this request, my lender has asked for a written letter on company letterhead stating my wife is no longer an authorized user on the account. I have been told my wife has been removed from the account however the company has refused to send me a letter stating this. I have spoken with several "senior account managers" to request a letter I can present to my lender. One Credit One manager named Gilber told me he would have a letter sent to me same business day on Sept 5. This did not happen and when I called back, I was not given a satisfactory answer and told the company cannot send me the requested letter I need. As things now stand, I stand to lose any chance for an approval on my mortgage application and along with a $6,000 earnest money deposit. All because of a request for a simple letter and a company that does not respect its customers. I also plan to reach out to the corporate office and the local media in Las Vegas.

Desired outcome: I need a letter on company letterhead stating my wife Kimberly Bakker has been removed as an authorized user. Letter needs to state my account number and requires a signature.

1 comments

Add a comment

DjhG

Killeen, US

1 complaint

1 comments

DjhG of Killeen, US

Dec 13, 2023 10:34 pm EST

Since it is obvious that you are not going to receive the information that you requested on a letterhead, have you tried asking Pulte Morgage Company if they will accept a verbal confirmation? This can be done via a conference call between yourself, Pulte Mortgage Company and Credit One Bank.

Credit One Bank - fraudulent billing practices! 173

Resolved

Credit One Bank - credit card scam! 60

Credit One Bank - cannot cancel account 26

Credit One Bank - can't reach any cancellation dept! 39

Credit One Bank - can't make a payment due to website and app down 43

Credit One Bank - fraudulent credit purchases 1

Credit One Bank - won't verify payment 1

Credit One Bank - credit one credit card

Credit One Bank - A payment that was reversed that I just sent in when I got paid it wasn't reversed to me

Credit One Bank - Should be fully investigated

View all Credit One Bank reviews and complaints

Credit One Bank Contacts

Credit One Bank phone numbers

+1 (877) 825-3242
+1 (877) 825-3242

Click up if you have successfully reached Credit One Bank by calling +1 (877) 825-3242 phone number 0 0 users reported that they have successfully reached Credit One Bank by calling +1 (877) 825-3242 phone number Click down if you have unsuccessfully reached Credit One Bank by calling +1 (877) 825-3242 phone number 0 0 users reported that they have UNsuccessfully reached Credit One Bank by calling +1 (877) 825-3242 phone number

Automated Account Information

+1 (866) 803-1745
+1 (866) 803-1745

Click up if you have successfully reached Credit One Bank by calling +1 (866) 803-1745 phone number 0 0 users reported that they have successfully reached Credit One Bank by calling +1 (866) 803-1745 phone number Click down if you have unsuccessfully reached Credit One Bank by calling +1 (866) 803-1745 phone number 0 0 users reported that they have UNsuccessfully reached Credit One Bank by calling +1 (866) 803-1745 phone number

Credit Protection

+1 (888) 729-6274
+1 (888) 729-6274

Click up if you have successfully reached Credit One Bank by calling +1 (888) 729-6274 phone number 0 0 users reported that they have successfully reached Credit One Bank by calling +1 (888) 729-6274 phone number Click down if you have unsuccessfully reached Credit One Bank by calling +1 (888) 729-6274 phone number 0 0 users reported that they have UNsuccessfully reached Credit One Bank by calling +1 (888) 729-6274 phone number

Collections

+1 (800) 797-4299
+1 (800) 797-4299

Click up if you have successfully reached Credit One Bank by calling +1 (800) 797-4299 phone number 0 0 users reported that they have successfully reached Credit One Bank by calling +1 (800) 797-4299 phone number Click down if you have unsuccessfully reached Credit One Bank by calling +1 (800) 797-4299 phone number 0 0 users reported that they have UNsuccessfully reached Credit One Bank by calling +1 (800) 797-4299 phone number

Website Related Inquiries

+1 (877) 825-3242
+1 (877) 825-3242

Click up if you have successfully reached Credit One Bank by calling +1 (877) 825-3242 phone number 0 0 users reported that they have successfully reached Credit One Bank by calling +1 (877) 825-3242 phone number Click down if you have unsuccessfully reached Credit One Bank by calling +1 (877) 825-3242 phone number 0 0 users reported that they have UNsuccessfully reached Credit One Bank by calling +1 (877) 825-3242 phone number

Customer Service

+1 (702) 405-2042
+1 (702) 405-2042

Click up if you have successfully reached Credit One Bank by calling +1 (702) 405-2042 phone number 0 0 users reported that they have successfully reached Credit One Bank by calling +1 (702) 405-2042 phone number Click down if you have unsuccessfully reached Credit One Bank by calling +1 (702) 405-2042 phone number 0 0 users reported that they have UNsuccessfully reached Credit One Bank by calling +1 (702) 405-2042 phone number

Customer Service

+1 (800) 752-5493
+1 (800) 752-5493

Click up if you have successfully reached Credit One Bank by calling +1 (800) 752-5493 phone number 0 0 users reported that they have successfully reached Credit One Bank by calling +1 (800) 752-5493 phone number Click down if you have unsuccessfully reached Credit One Bank by calling +1 (800) 752-5493 phone number 0 0 users reported that they have UNsuccessfully reached Credit One Bank by calling +1 (800) 752-5493 phone number

Request Application Information

More phone numbers

Credit One Bank emails

ikuhic@yahoo.com

100%
Confidence score: 100%

Support

Credit One Bank address

P.O. Box 98873, Las Vegas, Nevada, 89193-8873, United States

Credit One Bank social media
Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

Nov 18, 2024