C.T. Bates Roofing’s earns a 5.0-star rating from 14 reviews, showing that the majority of homeowners are exceptionally satisfied with roofing services.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
C.T. Bates Roofing did an awesome job
C.T. Bates Roofing did an awesome job. Their crew came to our home about 7am and the roof was off by 8:30am. I never thought they would complete this job in a day. Everything was cleaned up and back to normal. C.T. Bates Roofing did everything they said they would. Thank you to Duan and your crew!
Professionalism along with speed accuracy and courtesy made for a great experience during a questionable time
Professionalism along with speed accuracy and courtesy made for a great experience during a questionable time. Four previous roofers pointed to different problems but he was able to detected the real issue. He found and repaired the hole instantly, stopping the leak and restoring my roof's purpose. I am grateful.
I was fortunate to have a neighbor in the process of having her roof work done by C.T. Bates, Inc. My husband sent me the contact number as we were shopping around for our roof and that was the beginning of a great ending. I spoke with Duan and I immediately felt he was the one to conduct business with. I'm not easily convinced but what I appreciated most was the fact that I didn't have to be convinced by him. Duan was professional and impressionable at the same time. He was clearly knowledgeable, he offered great advice and more importantly, he followed up on my every request, timely. Before I could think about writing a review, my roof replacement was Completed! I have exactly what I've asked for and the price was right. I know this is true because I've been shopping around. I am also a firm believer of "getting what you pay for". What I appreciate most is the fact that I felt comfortable enough to execute my request from a different state while my family comfortably trusted the process. My roof looks great and I'm excited for the enhanced appeal it's giving my home. The workers were all kind and efficient, in my families words, and clean up was on point. The process was seamless and it was an investment that was well worth the service we've received. Duan seems like family to us now, we hope he agrees! He has the perfect balance as a professional in his field who understands the needs of his clients. Thank you C.T. Bates, inc for your candor and for my BEAUTIFUL roof replacement!
*** &
I was fortunate to get Duan to inspect my roof. He went way beyond his responsibilities to help with my roof replacement. Recommend him and C T Bates for roof replacement or repair.
Chris and his crew did an outstanding job on our house, which was especially difficult due to a poor roofing job by the previous owner. Chris handled the claim with our insurance, and his workers completed the job on time and cleaned up everything afterwards. The roof looks great and I couldn't be happier. Thanks so much Chris!
Duan was very professional. He and his crew fulfilled every expectation. The job was finished in one day! We are very happy with the workmanship. We will recommend C.T. Bates to anyone needing a new roof. Thanks Duan and Crew.
Chris and his crew did an outstanding job on our house, which was especially difficult due to a poor roofing job by the
Chris and his crew did an outstanding job on our house, which was especially difficult due to a poor roofing job by the previous owner. Chris handled the claim with our insurance, and his workers completed the job on time and cleaned up everything afterwards. The roof looks great and I couldn't be happier. Thanks so much Chris!
Great job on the roof! All work and cleanup completed in one day . Excellent friendly customer service . Would definitely recommend this company.
Great job from start to finish. Duan helped us every step of the way. He even spoke with my dad long distance. From picking the color, to gutters, to coming back after the work was done. The roofers were professional and worked all the way through. They cleaned up and did great. Even the delivery driver was great. I was referred by my HOA president and his roof is awesome too. Happy to have a CT Bates roof. Duan leads the pack!
Duan did a wonderful job from start to finish. He was very professional, informative, and helpful. He came when he said was coming. The men came on time and clean up very well.
I am very pleased with the progress and quality of CT Bates. They were professional and polite with us. Everything was explained in terms we understood. We were able to save some money due to the company informing us we had storm damage which was covered by our homeowners insurance. Someone else may not have mentioned that information. They worked directly with the insurance adjuster so we hardly had to do anything. Once they were finished they cleaned up the area around the house. I would recommend CT Bates to anyone.
Duan Bates of CT Bates, Inc
Duan Bates of CT Bates, Inc. came highly recommended to me by my son. Duan recently installed a new roof for him. My son knew of my difficulties with my insurance company to get a roof replacement. He said Duan "will" get you a new roof and his work is extraordinary! My! Was he right! Duan was awesome and my new roof looks great! I am very pleased, thanks Duan!
This company is Dependable, Dedicated, Professional, Reliable, Energetic, Trustworthy, and provides the highest quality of craftsmanship with affordable prices. I'm really not trying to sound like a commercial, but I did not have the liberty of physically meeting with Duan - only telephone conversations or text. However; to be blatantly honest, I have not felt as safe and comfortable about work being performed on my residence as I experienced with this company and his service. Duan was quick in his response to my call as I learned of him through a referral of a prior customer. His initial assessment of my roof was quick in response considering my initial contact date was immediately following a storm and the service was in great demand as well as his willingness to be available to return and meet with the insurance adjuster on my behalf. After the work was completed IN ONE DAY I might add, I felt like I had purchased a new home when I returned home in the evening. I wouldn't trade or replace this experience with any other company and they deserve 22 STARS and I could list a positive for each one. CT Bates is the BEST COMPANY around and Duan is the MVP without a doubt. Thank you sooooo much for my Christmas present this year!
I contacted this company and the response was immediate. In 2 weeks, I have my new roof and that was working with the company and my insurance. They were more than professional, their crew worked very hard and cleaned up as well. I strongly recommend their service.
Customer service was excellent. My roof was done in 1 day, started and completed while I was at work. Product turned out excellent as well, would highly recommend.
Wow ! Amazing job guys! I am blown away with every step especially the professionalism from Duan our roofing assessor. Very attentive , went above and beyond to get the claim approved for us also. Then the work starts and they tarpped everything before hand to save our plants and keep the construction debris out of the yard. They were respectful and did an amazing job. Best my home has looked in decades. After they were done they picked up every piece of scrap and debris left behind. Like they were never here. ! Then after the fact I noticed they painted the back plumbing coming out of the roof all one color ( was a dingy white) and painted the heat exhaust vent that was rusted. Now it looks brand new. To me that is above and beyond and I'm super impressed. They did an outstanding job.
Great job from start to finish
Great job from start to finish. Duan helped us every step of the way. He even spoke with my dad long distance. From picking the color, to gutters, to coming back after the work was done. The roofers were professional and worked all the way through. They cleaned up and did great. Even the delivery driver was great. I was referred by my HOA president and his roof is awesome too. Happy to have a CT Bates roof. Duan leads the pack!
More than five stars!
More than five stars! Always responsive, and helped my family tremendously with the cost. After getting the run-around from another company I started working with this one and what a difference! Duan goes way above and beyond, including dealing with insurance. I'm getting my new roof put on now and expect the work quality will be the best. I don't feel like I have to worry with this company. I will write another review to state how my new roof looks.
We had hail damage and subsequent spots on our ceilings from leaking
We had hail damage and subsequent spots on our ceilings from leaking. Alex with CT Bates Roofing contracted our new roof for us. He helped us every step of the way, from initially contacting our insurance company to overseeing the actual installation. He recommended Certainteed architectural shingles, and we couldn't be more pleased. He is knowledgeable, professional, friendly and prompt. We would highly recommend Alex with CT Bates Roofing for any roofing need!
I am very pleased with the progress and quality of CT Bates
I am very pleased with the progress and quality of CT Bates. They were professional and polite with us. Everything was explained in terms we understood. We were able to save some money due to the company informing us we had storm damage which was covered by our homeowners insurance. Someone else may not have mentioned that information. They worked directly with the insurance adjuster so we hardly had to do anything. Once they were finished they cleaned up the area around the house. I would recommend CT Bates to anyone.
Duan Bates @ CT Bates Inc did an amazing job from start to finish, very professional and on top of project from start
Duan Bates @ CT Bates Inc did an amazing job from start to finish, very professional and on top of project from start to finish. Within an hour after my initial phone call, Duan was tarping exposed wood on the roof to ensure there was no further damage. In less than a week, the insurance carrier approved the claim and the only steps left were to pick out the shingles and schedule the installation. The team was early, on time, and thorough. The old roof on the house was removed and the new roof installed the same day. The roof looks fantastic!
I finally have a new roof after three failed attempts with different contractors over several years
I finally have a new roof after three failed attempts with different contractors over several years. I had given up ever getting a roof replacement because of denials from the insurance company. Duan at CT Bates convinced me to try again. His professionalism and knowledge of the process was evident from the start. Duan worked directly with insurance adjusters always keeping me informed of my claim status. I am grateful for Duan's patience and persistence in dealing with my claim. My new roof looks great! Duan and CT Bates Roofing gets my highest recommendation.
If I could give CT BATES INC
If I could give CT BATES INC. 6 stars I would. Duan went above and beyond in keeping me up to date on Insurance processing, delivery of materials and when the job was going to start and finish. The roof looks exceptionally well and my wife and I are very happy. i have had numerous accolades on how well the roof looks from neighbors around. The crew was efficient and professional. The crew cleaned up and left no mess. I would recommend this contractor to anyone I know. Thank you so much Duan for making this painless from start to finish. BRAVO ZULU to CT BATES INC.
Wow ! Amazing job guys!
Wow ! Amazing job guys! I am blown away with every step especially the professionalism from Duan our roofing assessor. Very attentive , went above and beyond to get the claim approved for us also. Then the work starts and they tarpped everything before hand to save our plants and keep the construction debris out of the yard. They were respectful and did an amazing job. Best my home has looked in decades. After they were done they picked up every piece of scrap and debris left behind. Like they were never here. ! Then after the fact I noticed they painted the back plumbing coming out of the roof all one color ( was a dingy white) and painted the heat exhaust vent that was rusted. Now it looks brand new. To me that is above and beyond and I'm super impressed. They did an outstanding job.
This company is Dependable, Dedicated, Professional, Reliable, Energetic, Trustworthy, and provides the highest quality
This company is Dependable, Dedicated, Professional, Reliable, Energetic, Trustworthy, and provides the highest quality of craftsmanship with affordable prices. I'm really not trying to sound like a commercial, but I did not have the liberty of physically meeting with Duan - only telephone conversations or text. However; to be blatantly honest, I have not felt as safe and comfortable about work being performed on my residence as I experienced with this company and his service. Duan was quick in his response to my call as I learned of him through a referral of a prior customer. His initial assessment of my roof was quick in response considering my initial contact date was immediately following a storm and the service was in great demand as well as his willingness to be available to return and meet with the insurance adjuster on my behalf. After the work was completed IN ONE DAY I might add, I felt like I had purchased a new home when I returned home in the evening. I wouldn't trade or replace this experience with any other company and they deserve 22 STARS and I could list a positive for each one. CT Bates is the BEST COMPANY around and Duan is the MVP without a doubt. Thank you sooooo much for my Christmas present this year!
Replace all *(asterisks) with appropriate text in review about C
Replace all *(asterisks) with appropriate text in review about C.T. Bates Roofing:
I was fortunate to have a neighbor in the process of having her roof work done by C.T. Bates, Inc. My husband sent me the contact number as we were shopping around for our roof and that was the beginning of a great ending. I spoke with Duan and I immediately felt he was the one to conduct business with. I'm not easily convinced but what I appreciated most was the fact that I didn't have to be convinced by him. Duan was professional and impressionable at the same time. He was clearly knowledgeable, he offered great advice and more importantly, he followed up on my every request, timely. Before I could think about writing a review, my roof replacement was Completed! I have exactly what I've asked for and the price was right. I know this is true because I've been shopping around. I am also a firm believer of "getting what you pay for". What I appreciate most is the fact that I felt comfortable enough to execute my request from a different state while my family comfortably trusted the process. My roof looks great and I'm excited for the enhanced appeal it's giving my home. The workers were all kind and efficient, in my families words, and clean up was on point. The process was seamless and it was an investment that was well worth the service we've received. Duan seems like family to us now, we hope he agrees! He has the perfect balance as a professional in his field who understands the needs of his clients. Thank you C.T. Bates, inc for your candor and for my BEAUTIFUL roof replacement!
C.T. Bates, Inc. & Duan
C.T. Bates Roofing Complaints 0
However, if you have something to share with the others, you can write a complaint
If you represent C.T. Bates Roofing, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
Is C.T. Bates Roofing Legit?
C.T. Bates Roofing earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
C.T. Bates Roofing has received 14 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
Ctbatesroofing.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Ctbatesroofing.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
About C.T. Bates Roofing
-
C.T. Bates Roofing Contacts
-
C.T. Bates Roofing phone numbers+1 (678) 776-2648+1 (678) 776-2648Click up if you have successfully reached C.T. Bates Roofing by calling +1 (678) 776-2648 phone number 0 0 users reported that they have successfully reached C.T. Bates Roofing by calling +1 (678) 776-2648 phone number Click down if you have unsuccessfully reached C.T. Bates Roofing by calling +1 (678) 776-2648 phone number 0 0 users reported that they have UNsuccessfully reached C.T. Bates Roofing by calling +1 (678) 776-2648 phone number
-
C.T. Bates Roofing address1330 Scoggins Road, Dallas, Georgia, 30157-7891, United States
-
C.T. Bates Roofing social media
-
Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreDec 20, 2024
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
If I could give CT BATES INC. 6 stars I would. Duan went above and beyond in keeping me up to date on Insurance processing, delivery of materials and when the job was going to start and finish. The roof looks exceptionally well and my wife and I are very happy. i have had numerous accolades on how well the roof looks from neighbors around. The crew was efficient and professional. The crew cleaned up and left no mess. I would recommend this contractor to anyone I know. Thank you so much Duan for making this painless from start to finish. BRAVO ZULU to CT BATES INC.
Had a wonderful experience with C.T. Bates roofing. Very professional and got everything in order. Duan and co. Did a great job!
Duane exhibited professionalism and excellent customer the 1st time he knocked on my door which is the reason I decided to use the company. The job was completed in 1 day including clean up. No debris left behind. Will definitely refer his company to friends and associates.