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CubeSmart

CubeSmart review: keep raising rates 8

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Author of the review
5:16 pm EDT
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Don't do it.
Try to find another storage unit. Cubesmart is buying out a lot of warehouses in houston texas area. They keep raising the rates all the time. Just raised them again may 2016.

They have hundreds of storage units all over the country. When you're driving down the road reading the signs of them buying out more units, it looks like they're trying to get a monopoly so we have no choice and have to use them and pay their escalating rents.

I've had storage units with several major warehouse companies like public storage and not had them raise the rent all the time like cubesmart does.

It was another company when I moved my things into this warehouse. Cubesmart bought it out and now they keep raising rates. Maybe they want to raise them until we can't pay our rent then they can sell off our belongings and keep the money.

8 comments
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Tabetha Spencer
US
Jul 20, 2019 8:59 am EDT

Over charging. Late fees of 150. Paid $475. Constant calls. Bugs in storage. I would not recommend this place. Currently trying to get out, but stuck with fees that are overwhelming financially. Trying desperately not to get my stuff autioned off. Impossible to keep up with fees and pre aution threat fee of 150 added on top. Someone will sue them!

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Floorguy63
Delavan , WI, US
Sep 04, 2022 5:14 am EDT

We rented a storage unit in Rockford , IL and they keep raising our rent every 6 months , This last hike was 26% at $33 , last time raise about $30 and now we are going to have to move at these high prices . They are too greedy and people will not be paying a fair price for any long term storage !

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Omar naser
Houston, US
Jan 07, 2023 8:15 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Hello my name is Omar naser I'm currently a cubesmart customer on 1526 N Shepherd DrHouston, TX 77008 unit A 4056 the manager there is giving me a hard time and keeps threatening to sell my stuff because she accidentally rented my storage unit out to someone else and basically is forcing me out

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johnnyjackson13
cape coral, US
Aug 19, 2023 7:05 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Gates unlocked. buildings all unlocked at night. 7-13-23@ 10:30pm

2607 sw pine island road cape coral, Florida

33991

Gates unlocked. buildings all unlocked at night. 7-13-23@ 10:30pm

2607 Sw Pine Island Rd Cape Coral, FL 33991 ·

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Monica haselwood
Chandler, US
Sep 03, 2023 2:18 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Affected by a national disaster area San berindino ca

Big bear hotel

Relocation for company Temecula ca

Couple of bad storm meat mountain flooding

Car total

Business furlough jobs for two months

Need to put account I. Freeze until return to work

Need assistance

Thank you

Monica Haselwood

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Monica haselwood
Chandler, US
Sep 03, 2023 3:27 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Was affected by national disaster

Hilary tornado

Sa berindino ca

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Monica haselwood
Chandler, US
Sep 09, 2023 11:51 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Business new job HR Dept has sent out furlough

For two month for building repair

Car has been totaled

Email 2 of cubesmart stores who have my personal belongings

No help with putting accounts in freeze status’s

Until return to work in two month stated in documents for business where i relocated

San Bernadino ca

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Carol b white
US
Feb 27, 2024 1:06 am EST
Verified customer This complaint was posted by a verified customer. Learn more

My mom stuff was in their a day before they was going to sell her things I paid it they wouldn't let me in so when they did all of her stuff was gone

  1. CubeSmart Contacts

  2. CubeSmart phone numbers
    +1 (877) 279-7585
    +1 (877) 279-7585
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    Customer Service
    +1 (855) 335-1740
    +1 (855) 335-1740
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    Sales
  3. CubeSmart emails
  4. CubeSmart address
    5 Old Lancaster Rd, Malvern, Florida, 19355, United States
  5. CubeSmart social media
  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 29, 2024