Menu
Categories Consumer FAQ Business FAQ
FAQ
Consumer FAQ Business FAQ
For Business Write a review File a complaint
Sign Up
For Business Write a review File a complaint
CB Computer Hardware Dell Service tag Dell Service Tag: 4SNR9H2 [Case : [protected]] [ ref:_00D0bGaMp._5006PEahxg:ref ]
Dell

Dell review: Service tag Dell Service Tag: 4SNR9H2 [Case : [protected]] [ ref:_00D0bGaMp._5006PEahxg:ref ]

M
Author of the review
4:34 am EDT
Verified customer The reviewer confirmed their account using Google. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Another service tag Service Tag 4SNR9H2

Service Request Number [protected]

Firstly my bank proved that Dell South Africa had received my money on the 15 th of September 2023, yet Dell South Africa refused to acknowledge receipt there of.

2. Secondly I could not get hold of South Africa via the phone notwithstanding many attempts. I was always put through to an oversees operator, who told me I had to get in touch with South Africa to verify my payment.

3. At first I was not updated on the fact that my parts were not available. But after several calls I eventually received an email informing me that the part will arrive almost a month after payment was made.

4. On my previous order the South Africa technician installed a battery notwithstanding that the mother board had died. Which is ridiculous as what can I do with a battery in a laptop that is not functioning.

5. Your service has been poor with the last two encounters I had with you and I shall rate you as a one on all the google ratings.

More
Send message
Copy link
Report
0 comments
Add a comment

More Dell reviews & complaints

Dell - hard drive failures 118
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Dell - defective tv, poor service 146
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Dell - dell is a scam 3
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Dell - defective product - horrible service 13
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Dell - dell sent me a computer I did not want and won't give my $6000 back! 17
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Dell - dell gold support
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Dell - I know Dell has been struggling as a company and brand
Dell - You can't beat Dell.com
Dell - inspiron 20 3000 3043 1
Dell - abject customer service
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
View all Dell reviews and complaints

  1. Dell Contacts

  2. Dell phone numbers
    +1 (800) 285-1653
    +1 (800) 285-1653
    Click up if you have successfully reached Dell by calling +1 (800) 285-1653 phone number 0 0 users reported that they have successfully reached Dell by calling +1 (800) 285-1653 phone number Click down if you have unsuccessfully reached Dell by calling +1 (800) 285-1653 phone number 0 0 users reported that they have UNsuccessfully reached Dell by calling +1 (800) 285-1653 phone number
    USA and Canada
    1300 655 533
    1300 655 533
    Click up if you have successfully reached Dell by calling 1300 655 533 phone number 2 2 users reported that they have successfully reached Dell by calling 1300 655 533 phone number Click down if you have unsuccessfully reached Dell by calling 1300 655 533 phone number 0 0 users reported that they have UNsuccessfully reached Dell by calling 1300 655 533 phone number
    100%
    Confidence score
    Australia
    +1 (800) 425-0088
    +1 (800) 425-0088
    Click up if you have successfully reached Dell by calling +1 (800) 425-0088 phone number 0 0 users reported that they have successfully reached Dell by calling +1 (800) 425-0088 phone number Click down if you have unsuccessfully reached Dell by calling +1 (800) 425-0088 phone number 0 0 users reported that they have UNsuccessfully reached Dell by calling +1 (800) 425-0088 phone number
    India
    1800 880 022
    1800 880 022
    Click up if you have successfully reached Dell by calling 1800 880 022 phone number 1 1 users reported that they have successfully reached Dell by calling 1800 880 022 phone number Click down if you have unsuccessfully reached Dell by calling 1800 880 022 phone number 0 0 users reported that they have UNsuccessfully reached Dell by calling 1800 880 022 phone number
    100%
    Confidence score
    Malaysia
    +1 (800) 280-3355
    +1 (800) 280-3355
    Click up if you have successfully reached Dell by calling +1 (800) 280-3355 phone number 0 0 users reported that they have successfully reached Dell by calling +1 (800) 280-3355 phone number Click down if you have unsuccessfully reached Dell by calling +1 (800) 280-3355 phone number 0 0 users reported that they have UNsuccessfully reached Dell by calling +1 (800) 280-3355 phone number
    Singapore
    8000 441 3889
    8000 441 3889
    Click up if you have successfully reached Dell by calling 8000 441 3889 phone number 0 0 users reported that they have successfully reached Dell by calling 8000 441 3889 phone number Click down if you have unsuccessfully reached Dell by calling 8000 441 3889 phone number 0 0 users reported that they have UNsuccessfully reached Dell by calling 8000 441 3889 phone number
    UAE
    +1 (866) 563-4425
    +1 (866) 563-4425
    Click up if you have successfully reached Dell by calling +1 (866) 563-4425 phone number 0 0 users reported that they have successfully reached Dell by calling +1 (866) 563-4425 phone number Click down if you have unsuccessfully reached Dell by calling +1 (866) 563-4425 phone number 0 0 users reported that they have UNsuccessfully reached Dell by calling +1 (866) 563-4425 phone number
    Mexico
    +1 (512) 728-7424
    +1 (512) 728-7424
    Click up if you have successfully reached Dell by calling +1 (512) 728-7424 phone number 0 0 users reported that they have successfully reached Dell by calling +1 (512) 728-7424 phone number Click down if you have unsuccessfully reached Dell by calling +1 (512) 728-7424 phone number 0 0 users reported that they have UNsuccessfully reached Dell by calling +1 (512) 728-7424 phone number
    International
    +44 800 028 2660
    +44 800 028 2660
    Click up if you have successfully reached Dell by calling +44 800 028 2660 phone number 1 1 users reported that they have successfully reached Dell by calling +44 800 028 2660 phone number Click down if you have unsuccessfully reached Dell by calling +44 800 028 2660 phone number 3 3 users reported that they have UNsuccessfully reached Dell by calling +44 800 028 2660 phone number
    United Kingdom
    +64 800 446 255
    +64 800 446 255
    Click up if you have successfully reached Dell by calling +64 800 446 255 phone number 0 0 users reported that they have successfully reached Dell by calling +64 800 446 255 phone number Click down if you have unsuccessfully reached Dell by calling +64 800 446 255 phone number 0 0 users reported that they have UNsuccessfully reached Dell by calling +64 800 446 255 phone number
    New Zealand
    +43 820 2405 3017
    +43 820 2405 3017
    Click up if you have successfully reached Dell by calling +43 820 2405 3017 phone number 1 1 users reported that they have successfully reached Dell by calling +43 820 2405 3017 phone number Click down if you have unsuccessfully reached Dell by calling +43 820 2405 3017 phone number 0 0 users reported that they have UNsuccessfully reached Dell by calling +43 820 2405 3017 phone number
    100%
    Confidence score
    Austria
    +32 24 819 288
    +32 24 819 288
    Click up if you have successfully reached Dell by calling +32 24 819 288 phone number 0 0 users reported that they have successfully reached Dell by calling +32 24 819 288 phone number Click down if you have unsuccessfully reached Dell by calling +32 24 819 288 phone number 0 0 users reported that they have UNsuccessfully reached Dell by calling +32 24 819 288 phone number
    Belgium
    +45 70 230 182
    +45 70 230 182
    Click up if you have successfully reached Dell by calling +45 70 230 182 phone number 0 0 users reported that they have successfully reached Dell by calling +45 70 230 182 phone number Click down if you have unsuccessfully reached Dell by calling +45 70 230 182 phone number 0 0 users reported that they have UNsuccessfully reached Dell by calling +45 70 230 182 phone number
    Denmark
    +358 207 533 555
    +358 207 533 555
    Click up if you have successfully reached Dell by calling +358 207 533 555 phone number 0 0 users reported that they have successfully reached Dell by calling +358 207 533 555 phone number Click down if you have unsuccessfully reached Dell by calling +358 207 533 555 phone number 0 0 users reported that they have UNsuccessfully reached Dell by calling +358 207 533 555 phone number
    Finland
    +33 969 367 129
    +33 969 367 129
    Click up if you have successfully reached Dell by calling +33 969 367 129 phone number 0 0 users reported that they have successfully reached Dell by calling +33 969 367 129 phone number Click down if you have unsuccessfully reached Dell by calling +33 969 367 129 phone number 0 0 users reported that they have UNsuccessfully reached Dell by calling +33 969 367 129 phone number
    France
    +49 699 792 7200
    +49 699 792 7200
    Click up if you have successfully reached Dell by calling +49 699 792 7200 phone number 0 0 users reported that they have successfully reached Dell by calling +49 699 792 7200 phone number Click down if you have unsuccessfully reached Dell by calling +49 699 792 7200 phone number 0 0 users reported that they have UNsuccessfully reached Dell by calling +49 699 792 7200 phone number
    Germany
    +353 180 024 6105
    +353 180 024 6105
    Click up if you have successfully reached Dell by calling +353 180 024 6105 phone number 0 0 users reported that they have successfully reached Dell by calling +353 180 024 6105 phone number Click down if you have unsuccessfully reached Dell by calling +353 180 024 6105 phone number 0 0 users reported that they have UNsuccessfully reached Dell by calling +353 180 024 6105 phone number
    Ireland
    +39 257 782 690
    +39 257 782 690
    Click up if you have successfully reached Dell by calling +39 257 782 690 phone number 0 0 users reported that they have successfully reached Dell by calling +39 257 782 690 phone number Click down if you have unsuccessfully reached Dell by calling +39 257 782 690 phone number 0 0 users reported that they have UNsuccessfully reached Dell by calling +39 257 782 690 phone number
    Italy
    +31 206 744 500
    +31 206 744 500
    Click up if you have successfully reached Dell by calling +31 206 744 500 phone number 0 0 users reported that they have successfully reached Dell by calling +31 206 744 500 phone number Click down if you have unsuccessfully reached Dell by calling +31 206 744 500 phone number 0 0 users reported that they have UNsuccessfully reached Dell by calling +31 206 744 500 phone number
    Netherlands
    +47 67 116 882
    +47 67 116 882
    Click up if you have successfully reached Dell by calling +47 67 116 882 phone number 0 0 users reported that they have successfully reached Dell by calling +47 67 116 882 phone number Click down if you have unsuccessfully reached Dell by calling +47 67 116 882 phone number 0 0 users reported that they have UNsuccessfully reached Dell by calling +47 67 116 882 phone number
    Norway
    +34 902 100 130
    +34 902 100 130
    Click up if you have successfully reached Dell by calling +34 902 100 130 phone number 1 1 users reported that they have successfully reached Dell by calling +34 902 100 130 phone number Click down if you have unsuccessfully reached Dell by calling +34 902 100 130 phone number 0 0 users reported that they have UNsuccessfully reached Dell by calling +34 902 100 130 phone number
    100%
    Confidence score
    Spain
    +46 859 005 199
    +46 859 005 199
    Click up if you have successfully reached Dell by calling +46 859 005 199 phone number 0 0 users reported that they have successfully reached Dell by calling +46 859 005 199 phone number Click down if you have unsuccessfully reached Dell by calling +46 859 005 199 phone number 1 1 users reported that they have UNsuccessfully reached Dell by calling +46 859 005 199 phone number
    Sweden
    +41 844 811 411
    +41 844 811 411
    Click up if you have successfully reached Dell by calling +41 844 811 411 phone number 1 1 users reported that they have successfully reached Dell by calling +41 844 811 411 phone number Click down if you have unsuccessfully reached Dell by calling +41 844 811 411 phone number 0 0 users reported that they have UNsuccessfully reached Dell by calling +41 844 811 411 phone number
    100%
    Confidence score
    Switzerland
    +86 400 886 8610
    +86 400 886 8610
    Click up if you have successfully reached Dell by calling +86 400 886 8610 phone number 0 0 users reported that they have successfully reached Dell by calling +86 400 886 8610 phone number Click down if you have unsuccessfully reached Dell by calling +86 400 886 8610 phone number 0 0 users reported that they have UNsuccessfully reached Dell by calling +86 400 886 8610 phone number
    China
    +81 120 198 226
    +81 120 198 226
    Click up if you have successfully reached Dell by calling +81 120 198 226 phone number 1 1 users reported that they have successfully reached Dell by calling +81 120 198 226 phone number Click down if you have unsuccessfully reached Dell by calling +81 120 198 226 phone number 2 2 users reported that they have UNsuccessfully reached Dell by calling +81 120 198 226 phone number
    Japan
    +63 26 632 000
    +63 26 632 000
    Click up if you have successfully reached Dell by calling +63 26 632 000 phone number 0 0 users reported that they have successfully reached Dell by calling +63 26 632 000 phone number Click down if you have unsuccessfully reached Dell by calling +63 26 632 000 phone number 0 0 users reported that they have UNsuccessfully reached Dell by calling +63 26 632 000 phone number
    Philippines
    +966 800 844 3743
    +966 800 844 3743
    Click up if you have successfully reached Dell by calling +966 800 844 3743 phone number 0 0 users reported that they have successfully reached Dell by calling +966 800 844 3743 phone number Click down if you have unsuccessfully reached Dell by calling +966 800 844 3743 phone number 0 0 users reported that they have UNsuccessfully reached Dell by calling +966 800 844 3743 phone number
    Saudi Arabia
    +27 800 167 000
    +27 800 167 000
    Click up if you have successfully reached Dell by calling +27 800 167 000 phone number 0 0 users reported that they have successfully reached Dell by calling +27 800 167 000 phone number Click down if you have unsuccessfully reached Dell by calling +27 800 167 000 phone number 0 0 users reported that they have UNsuccessfully reached Dell by calling +27 800 167 000 phone number
    South Africa
    +82 802 003 800
    +82 802 003 800
    Click up if you have successfully reached Dell by calling +82 802 003 800 phone number 0 0 users reported that they have successfully reached Dell by calling +82 802 003 800 phone number Click down if you have unsuccessfully reached Dell by calling +82 802 003 800 phone number 0 0 users reported that they have UNsuccessfully reached Dell by calling +82 802 003 800 phone number
    South Korea
    +886 801 861 011
    +886 801 861 011
    Click up if you have successfully reached Dell by calling +886 801 861 011 phone number 0 0 users reported that they have successfully reached Dell by calling +886 801 861 011 phone number Click down if you have unsuccessfully reached Dell by calling +886 801 861 011 phone number 0 0 users reported that they have UNsuccessfully reached Dell by calling +886 801 861 011 phone number
    Taiwan
    +66 26 707 250
    +66 26 707 250
    Click up if you have successfully reached Dell by calling +66 26 707 250 phone number 0 0 users reported that they have successfully reached Dell by calling +66 26 707 250 phone number Click down if you have unsuccessfully reached Dell by calling +66 26 707 250 phone number 0 0 users reported that they have UNsuccessfully reached Dell by calling +66 26 707 250 phone number
    Thailand
    +54 800 222 0154
    +54 800 222 0154
    Click up if you have successfully reached Dell by calling +54 800 222 0154 phone number 0 0 users reported that they have successfully reached Dell by calling +54 800 222 0154 phone number Click down if you have unsuccessfully reached Dell by calling +54 800 222 0154 phone number 0 0 users reported that they have UNsuccessfully reached Dell by calling +54 800 222 0154 phone number
    Argentina
    +55 800 970 3355
    +55 800 970 3355
    Click up if you have successfully reached Dell by calling +55 800 970 3355 phone number 0 0 users reported that they have successfully reached Dell by calling +55 800 970 3355 phone number Click down if you have unsuccessfully reached Dell by calling +55 800 970 3355 phone number 0 0 users reported that they have UNsuccessfully reached Dell by calling +55 800 970 3355 phone number
    Brazil
    More phone numbers
  3. Dell emails
  4. Dell address
    One Dell Way, RR1-61, Round Rock, Texas, 78682, United States
  5. Dell social media
  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 18, 2024
  7. View all Dell contacts
Dell Category
Dell is ranked 5 among 432 companies in the Computer Hardware category
#03 HP HP #04 Valve Valve #05 Dell Dell #06 NVIDIA NVIDIA #07 Intel Intel

Most discussed complaints

Horrible so called, "escalations team."
1
(opinions to this review)
Dell Alternatives
Laserco 8 reviews EVGA Corporation 14 reviews Databricks 1 review Mega Buy Technology Superstore 10 reviews Appuals 9 reviews