Menu
Categories Consumer FAQ Business FAQ
FAQ
Consumer FAQ Business FAQ
For Business Write a review File a complaint
Sign Up
For Business Write a review File a complaint
CB Appliances De'Longhi Appliances De’Longhi magnifica evo coffee machine
De'Longhi Appliances

De'Longhi Appliances review: De’Longhi magnifica evo coffee machine

L
Author of the review
10:06 am EST
Verified customer The reviewer confirmed their account using Facebook. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I’ve had my coffee machine for just under a year and within that time my milk frother jug has a crack in it. Despite the fact I am very careful. The material isn’t very strong and the milk frothier is no longing frothing.

I’ve spoken to them and they said there is no stock until Jan 2024. I’ve contacted them several times, sometimes even for a full hour including holds. They won’t budge. I told them I wanted to speak to his team leader but they said someone would respond to me within 48hours, they told me that because I’ve been told 3 times that they cannot help me. They would hang up on me. I am very disappointed and shocked to experience such terrible customer service. If you want to buy this machine from them then beware of their terrible customer service, stubbornness and unwillingness to compromise. I do love my coffee machine but the customer service and milk frother system is a let down. I wouldn’t buy from them again. There is a few photos and email screenshots of conversations. I wish I could record phone calls with them. Would be very interesting to see what others think of their terrible customer service skills.

Claimed loss: $850

Desired outcome: Get a new frother this year or a new machine that comes with it. Or just a full refund so I can buy something that works.

Update by Louise C Rankin
Nov 27, 2023 10:14 am EST

I’m not in the US, I’m in Australia.

More
Send message
Copy link
Report
0 comments
Add a comment

More De'Longhi Appliances reviews & complaints

De'Longhi Appliances - Do not use it 4
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
De'Longhi Appliances - does not respond to claim 2
De'Longhi Appliances - Bad customer service
De'Longhi Appliances - Customer Service
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
De'Longhi Appliances - food dehydrator
De'Longhi Appliances - La Specialists 1
De'Longhi Appliances - Delonghi Magnifica Evo
De'Longhi Appliances - Delonghi Coffee maker
De'Longhi Appliances - FIRE HAZARD Delonghi Espresso coffee Combo
De'Longhi Appliances - Espresso Glasses (set of 2)
View all De'Longhi Appliances reviews and complaints

  1. De'Longhi Appliances Contacts

  2. De'Longhi Appliances phone numbers
    1800 126 659
    1800 126 659
    Click up if you have successfully reached De'Longhi Appliances by calling 1800 126 659 phone number 1 1 users reported that they have successfully reached De'Longhi Appliances by calling 1800 126 659 phone number Click down if you have unsuccessfully reached De'Longhi Appliances by calling 1800 126 659 phone number 0 0 users reported that they have UNsuccessfully reached De'Longhi Appliances by calling 1800 126 659 phone number
    100%
    Confidence score
    Australia
    8800 200 5262
    8800 200 5262
    Click up if you have successfully reached De'Longhi Appliances by calling 8800 200 5262 phone number 1 1 users reported that they have successfully reached De'Longhi Appliances by calling 8800 200 5262 phone number Click down if you have unsuccessfully reached De'Longhi Appliances by calling 8800 200 5262 phone number 0 0 users reported that they have UNsuccessfully reached De'Longhi Appliances by calling 8800 200 5262 phone number
    100%
    Confidence score
    Russia
    +1 (800) 356-6444
    +1 (800) 356-6444
    Click up if you have successfully reached De'Longhi Appliances by calling +1 (800) 356-6444 phone number 0 0 users reported that they have successfully reached De'Longhi Appliances by calling +1 (800) 356-6444 phone number Click down if you have unsuccessfully reached De'Longhi Appliances by calling +1 (800) 356-6444 phone number 0 0 users reported that they have UNsuccessfully reached De'Longhi Appliances by calling +1 (800) 356-6444 phone number
    Mexico
    +39 199 131 414
    +39 199 131 414
    Click up if you have successfully reached De'Longhi Appliances by calling +39 199 131 414 phone number 1 1 users reported that they have successfully reached De'Longhi Appliances by calling +39 199 131 414 phone number Click down if you have unsuccessfully reached De'Longhi Appliances by calling +39 199 131 414 phone number 0 0 users reported that they have UNsuccessfully reached De'Longhi Appliances by calling +39 199 131 414 phone number
    100%
    Confidence score
    Italy
    +1 (866) 528-8323
    +1 (866) 528-8323
    Click up if you have successfully reached De'Longhi Appliances by calling +1 (866) 528-8323 phone number 0 0 users reported that they have successfully reached De'Longhi Appliances by calling +1 (866) 528-8323 phone number Click down if you have unsuccessfully reached De'Longhi Appliances by calling +1 (866) 528-8323 phone number 0 0 users reported that they have UNsuccessfully reached De'Longhi Appliances by calling +1 (866) 528-8323 phone number
    United States
    +1 (888) 335-6644
    +1 (888) 335-6644
    Click up if you have successfully reached De'Longhi Appliances by calling +1 (888) 335-6644 phone number 0 0 users reported that they have successfully reached De'Longhi Appliances by calling +1 (888) 335-6644 phone number Click down if you have unsuccessfully reached De'Longhi Appliances by calling +1 (888) 335-6644 phone number 0 0 users reported that they have UNsuccessfully reached De'Longhi Appliances by calling +1 (888) 335-6644 phone number
    Canada
    +44 844 557 6438
    +44 844 557 6438
    Click up if you have successfully reached De'Longhi Appliances by calling +44 844 557 6438 phone number 1 1 users reported that they have successfully reached De'Longhi Appliances by calling +44 844 557 6438 phone number Click down if you have unsuccessfully reached De'Longhi Appliances by calling +44 844 557 6438 phone number 0 0 users reported that they have UNsuccessfully reached De'Longhi Appliances by calling +44 844 557 6438 phone number
    100%
    Confidence score
    United Kingdom
    +64 508 200 300
    +64 508 200 300
    Click up if you have successfully reached De'Longhi Appliances by calling +64 508 200 300 phone number 1 1 users reported that they have successfully reached De'Longhi Appliances by calling +64 508 200 300 phone number Click down if you have unsuccessfully reached De'Longhi Appliances by calling +64 508 200 300 phone number 0 0 users reported that they have UNsuccessfully reached De'Longhi Appliances by calling +64 508 200 300 phone number
    100%
    Confidence score
    New Zealand
    +43 820 240 542
    +43 820 240 542
    Click up if you have successfully reached De'Longhi Appliances by calling +43 820 240 542 phone number 1 1 users reported that they have successfully reached De'Longhi Appliances by calling +43 820 240 542 phone number Click down if you have unsuccessfully reached De'Longhi Appliances by calling +43 820 240 542 phone number 0 0 users reported that they have UNsuccessfully reached De'Longhi Appliances by calling +43 820 240 542 phone number
    100%
    Confidence score
    Austria
    +32 15 280 840
    +32 15 280 840
    Click up if you have successfully reached De'Longhi Appliances by calling +32 15 280 840 phone number 1 1 users reported that they have successfully reached De'Longhi Appliances by calling +32 15 280 840 phone number Click down if you have unsuccessfully reached De'Longhi Appliances by calling +32 15 280 840 phone number 0 0 users reported that they have UNsuccessfully reached De'Longhi Appliances by calling +32 15 280 840 phone number
    100%
    Confidence score
    Belgium
    +420 735 751 929
    +420 735 751 929
    Click up if you have successfully reached De'Longhi Appliances by calling +420 735 751 929 phone number 1 1 users reported that they have successfully reached De'Longhi Appliances by calling +420 735 751 929 phone number Click down if you have unsuccessfully reached De'Longhi Appliances by calling +420 735 751 929 phone number 0 0 users reported that they have UNsuccessfully reached De'Longhi Appliances by calling +420 735 751 929 phone number
    100%
    Confidence score
    Czech Republic
    +33 141 323 032
    +33 141 323 032
    Click up if you have successfully reached De'Longhi Appliances by calling +33 141 323 032 phone number 1 1 users reported that they have successfully reached De'Longhi Appliances by calling +33 141 323 032 phone number Click down if you have unsuccessfully reached De'Longhi Appliances by calling +33 141 323 032 phone number 0 0 users reported that they have UNsuccessfully reached De'Longhi Appliances by calling +33 141 323 032 phone number
    100%
    Confidence score
    France
    +49 610 2599 9500
    +49 610 2599 9500
    Click up if you have successfully reached De'Longhi Appliances by calling +49 610 2599 9500 phone number 1 1 users reported that they have successfully reached De'Longhi Appliances by calling +49 610 2599 9500 phone number Click down if you have unsuccessfully reached De'Longhi Appliances by calling +49 610 2599 9500 phone number 0 0 users reported that they have UNsuccessfully reached De'Longhi Appliances by calling +49 610 2599 9500 phone number
    100%
    Confidence score
    Germany
    +48 225 494 430
    +48 225 494 430
    Click up if you have successfully reached De'Longhi Appliances by calling +48 225 494 430 phone number 1 1 users reported that they have successfully reached De'Longhi Appliances by calling +48 225 494 430 phone number Click down if you have unsuccessfully reached De'Longhi Appliances by calling +48 225 494 430 phone number 0 0 users reported that they have UNsuccessfully reached De'Longhi Appliances by calling +48 225 494 430 phone number
    100%
    Confidence score
    Poland
    +351 707 201 468
    +351 707 201 468
    Click up if you have successfully reached De'Longhi Appliances by calling +351 707 201 468 phone number 1 1 users reported that they have successfully reached De'Longhi Appliances by calling +351 707 201 468 phone number Click down if you have unsuccessfully reached De'Longhi Appliances by calling +351 707 201 468 phone number 0 0 users reported that they have UNsuccessfully reached De'Longhi Appliances by calling +351 707 201 468 phone number
    100%
    Confidence score
    Portugal
    +34 920 332 015
    +34 920 332 015
    Click up if you have successfully reached De'Longhi Appliances by calling +34 920 332 015 phone number 1 1 users reported that they have successfully reached De'Longhi Appliances by calling +34 920 332 015 phone number Click down if you have unsuccessfully reached De'Longhi Appliances by calling +34 920 332 015 phone number 0 0 users reported that they have UNsuccessfully reached De'Longhi Appliances by calling +34 920 332 015 phone number
    100%
    Confidence score
    Spain
    +41 417 668 727
    +41 417 668 727
    Click up if you have successfully reached De'Longhi Appliances by calling +41 417 668 727 phone number 1 1 users reported that they have successfully reached De'Longhi Appliances by calling +41 417 668 727 phone number Click down if you have unsuccessfully reached De'Longhi Appliances by calling +41 417 668 727 phone number 0 0 users reported that they have UNsuccessfully reached De'Longhi Appliances by calling +41 417 668 727 phone number
    100%
    Confidence score
    Swtzerland
    +90 444 2764
    +90 444 2764
    Click up if you have successfully reached De'Longhi Appliances by calling +90 444 2764 phone number 1 1 users reported that they have successfully reached De'Longhi Appliances by calling +90 444 2764 phone number Click down if you have unsuccessfully reached De'Longhi Appliances by calling +90 444 2764 phone number 0 0 users reported that they have UNsuccessfully reached De'Longhi Appliances by calling +90 444 2764 phone number
    100%
    Confidence score
    Turkey
    +86 400 827 1668
    +86 400 827 1668
    Click up if you have successfully reached De'Longhi Appliances by calling +86 400 827 1668 phone number 1 1 users reported that they have successfully reached De'Longhi Appliances by calling +86 400 827 1668 phone number Click down if you have unsuccessfully reached De'Longhi Appliances by calling +86 400 827 1668 phone number 0 0 users reported that they have UNsuccessfully reached De'Longhi Appliances by calling +86 400 827 1668 phone number
    100%
    Confidence score
    China
    +852 22 371 313
    +852 22 371 313
    Click up if you have successfully reached De'Longhi Appliances by calling +852 22 371 313 phone number 1 1 users reported that they have successfully reached De'Longhi Appliances by calling +852 22 371 313 phone number Click down if you have unsuccessfully reached De'Longhi Appliances by calling +852 22 371 313 phone number 0 0 users reported that they have UNsuccessfully reached De'Longhi Appliances by calling +852 22 371 313 phone number
    100%
    Confidence score
    Hong Kong
    +81 120 804 280
    +81 120 804 280
    Click up if you have successfully reached De'Longhi Appliances by calling +81 120 804 280 phone number 1 1 users reported that they have successfully reached De'Longhi Appliances by calling +81 120 804 280 phone number Click down if you have unsuccessfully reached De'Longhi Appliances by calling +81 120 804 280 phone number 0 0 users reported that they have UNsuccessfully reached De'Longhi Appliances by calling +81 120 804 280 phone number
    100%
    Confidence score
    Japan
    +60 378 317 248
    +60 378 317 248
    Click up if you have successfully reached De'Longhi Appliances by calling +60 378 317 248 phone number 1 1 users reported that they have successfully reached De'Longhi Appliances by calling +60 378 317 248 phone number Click down if you have unsuccessfully reached De'Longhi Appliances by calling +60 378 317 248 phone number 0 0 users reported that they have UNsuccessfully reached De'Longhi Appliances by calling +60 378 317 248 phone number
    100%
    Confidence score
    Malaysia
    +63 24 143 681
    +63 24 143 681
    Click up if you have successfully reached De'Longhi Appliances by calling +63 24 143 681 phone number 1 1 users reported that they have successfully reached De'Longhi Appliances by calling +63 24 143 681 phone number Click down if you have unsuccessfully reached De'Longhi Appliances by calling +63 24 143 681 phone number 0 0 users reported that they have UNsuccessfully reached De'Longhi Appliances by calling +63 24 143 681 phone number
    100%
    Confidence score
    Philippines
    +65 63 566 708
    +65 63 566 708
    Click up if you have successfully reached De'Longhi Appliances by calling +65 63 566 708 phone number 1 1 users reported that they have successfully reached De'Longhi Appliances by calling +65 63 566 708 phone number Click down if you have unsuccessfully reached De'Longhi Appliances by calling +65 63 566 708 phone number 0 0 users reported that they have UNsuccessfully reached De'Longhi Appliances by calling +65 63 566 708 phone number
    100%
    Confidence score
    Singapore
    +27 114 740 153
    +27 114 740 153
    Click up if you have successfully reached De'Longhi Appliances by calling +27 114 740 153 phone number 1 1 users reported that they have successfully reached De'Longhi Appliances by calling +27 114 740 153 phone number Click down if you have unsuccessfully reached De'Longhi Appliances by calling +27 114 740 153 phone number 0 0 users reported that they have UNsuccessfully reached De'Longhi Appliances by calling +27 114 740 153 phone number
    100%
    Confidence score
    South Africa
    +82 808 488 800
    +82 808 488 800
    Click up if you have successfully reached De'Longhi Appliances by calling +82 808 488 800 phone number 1 1 users reported that they have successfully reached De'Longhi Appliances by calling +82 808 488 800 phone number Click down if you have unsuccessfully reached De'Longhi Appliances by calling +82 808 488 800 phone number 0 0 users reported that they have UNsuccessfully reached De'Longhi Appliances by calling +82 808 488 800 phone number
    100%
    Confidence score
    South Korea
    +886 287 512 868
    +886 287 512 868
    Click up if you have successfully reached De'Longhi Appliances by calling +886 287 512 868 phone number 1 1 users reported that they have successfully reached De'Longhi Appliances by calling +886 287 512 868 phone number Click down if you have unsuccessfully reached De'Longhi Appliances by calling +886 287 512 868 phone number 0 0 users reported that they have UNsuccessfully reached De'Longhi Appliances by calling +886 287 512 868 phone number
    100%
    Confidence score
    Taiwan
    +66 23 619 035
    +66 23 619 035
    Click up if you have successfully reached De'Longhi Appliances by calling +66 23 619 035 phone number 1 1 users reported that they have successfully reached De'Longhi Appliances by calling +66 23 619 035 phone number Click down if you have unsuccessfully reached De'Longhi Appliances by calling +66 23 619 035 phone number 0 0 users reported that they have UNsuccessfully reached De'Longhi Appliances by calling +66 23 619 035 phone number
    100%
    Confidence score
    Thailand
    +84 243 715 4296
    +84 243 715 4296
    Click up if you have successfully reached De'Longhi Appliances by calling +84 243 715 4296 phone number 1 1 users reported that they have successfully reached De'Longhi Appliances by calling +84 243 715 4296 phone number Click down if you have unsuccessfully reached De'Longhi Appliances by calling +84 243 715 4296 phone number 0 0 users reported that they have UNsuccessfully reached De'Longhi Appliances by calling +84 243 715 4296 phone number
    100%
    Confidence score
    Vietnam
    +54 114 311 1355
    +54 114 311 1355
    Click up if you have successfully reached De'Longhi Appliances by calling +54 114 311 1355 phone number 1 1 users reported that they have successfully reached De'Longhi Appliances by calling +54 114 311 1355 phone number Click down if you have unsuccessfully reached De'Longhi Appliances by calling +54 114 311 1355 phone number 0 0 users reported that they have UNsuccessfully reached De'Longhi Appliances by calling +54 114 311 1355 phone number
    100%
    Confidence score
    Argentina
    +55 800 770 4010
    +55 800 770 4010
    Click up if you have successfully reached De'Longhi Appliances by calling +55 800 770 4010 phone number 1 1 users reported that they have successfully reached De'Longhi Appliances by calling +55 800 770 4010 phone number Click down if you have unsuccessfully reached De'Longhi Appliances by calling +55 800 770 4010 phone number 0 0 users reported that they have UNsuccessfully reached De'Longhi Appliances by calling +55 800 770 4010 phone number
    100%
    Confidence score
    Brazil
    +56 225 779 700
    +56 225 779 700
    Click up if you have successfully reached De'Longhi Appliances by calling +56 225 779 700 phone number 1 1 users reported that they have successfully reached De'Longhi Appliances by calling +56 225 779 700 phone number Click down if you have unsuccessfully reached De'Longhi Appliances by calling +56 225 779 700 phone number 0 0 users reported that they have UNsuccessfully reached De'Longhi Appliances by calling +56 225 779 700 phone number
    100%
    Confidence score
    Chile
    More phone numbers
  3. De'Longhi Appliances address
    Via L. Seitz, 47, Treviso, 31100, Italy
  4. De'Longhi Appliances social media
  5. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 18, 2024
  6. View all De'Longhi Appliances contacts
De'Longhi Appliances Category
De'Longhi Appliances is ranked 10 among 369 companies in the Appliances category
#08 Miele Miele #09 MEATER® Smart Meat Thermometer MEATER® Smart Meat Thermometer #10 De'Longhi Appliances De'Longhi Appliances #11 KitchenAid KitchenAid #12 Oral-B Oral-B
De'Longhi Appliances Alternatives
BlendJet 24 reviews Energizer 1 review Ruhens 1 review America Best Appliance 2 reviews hOmeLabs 2 reviews