Denali Real Estate’s earns a 3.4-star rating from 13 reviews, showing that the majority of clients are somewhat satisfied with property transactions.
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Denali real estate, especially *** was a pleasure to work with
Denali real estate, especially *** was a pleasure to work with. Just relocating from out of state they made the process as easy and streamlined as possible. Very respectful very professional and would recommend to anyone.Thank you
This is my first rental property experience and Denali Real Estate was a great company to work with
This is my first rental property experience and Denali Real Estate was a great company to work with. They were able to do paperwork in a timely fashion and very nice to work with. I do wish there was a secured lockbox for deposits/online payment for the future.
Great support on the process to rent my house. Really supportive and cooperative at all moments. Thanks for your support on this process. The team members were always responsive to my questions and provided really good support. Thanks!
Easy to work with through the application process. Very thorough background check. Quick responses
Denali has failed to respond to my requests for the return of my deposit, thereby exposing their client, the homeowner, to potential legal action. It has been over 25 business days since we vacated the property and completed the walk-through. Following a consultation with a local Landlord and Tenant Advisory, I was encouraged to engage an attorney they endorsed. Upon reviewing the lease agreement and all pertinent email exchanges, the attorney confirmed that Denali's actions are a direct breach of A.R.S 33/13. The attorney also mentioned frequent issues with Denali regarding the non-return of deposits, lack of communication, and negligence in addressing maintenance concerns. These issues arose subsequent to their billing me for various maintenance problems that occurred shortly after my move-in, for which they held me responsible despite their contractor's assertion to the contrary. Furthermore, they neglected to conduct an initial walk-through, provide a checklist, or follow standard procedures upon my move-in. Upon my departure, I ensured the house was professionally cleaned, the carpets were thoroughly washed, the blinds replaced, and I documented the condition with photographs. I am aware of the tendency for Denali to shift the blame onto tenants for any complaints by claiming 'they trashed the place' and similar accusations. I am willing to share photos with anyone interested in viewing them.
Denali Real Estate has been really helpful in acquiring our first rental home. My wife and I loved the house and were in a really tight time frame. The team made the entire experience an ease with prompt responses and a quick application process. Thank you!
Great support on the process to rent my house
Great support on the process to rent my house.Really supportive and cooperative at all moment.Thanks for your support on this process.*** and *** always respond back to my questions and with really good support.Thanks!
Excellent place to rent from and request maintenance to do any type of job
From the beginning we received fast and easy assistance in getting the house and were helped in every step . This is our second year renewing the lease and we didnt have any issues. We love our property manager ***.
I just started leasing from this company And so far they have been responsive professional and easy to work with. I believe this will make for a wonderful time and the new house that I leased from them.
Denali Real Estate was awesome to work with!
Denali Real Estate was awesome to work with! I was a first time renter, and they were super helpful and responsive to all my questions. They sent me frequent updates on the status of my application and everyone I came in contact with was so friendly. Thank you Denali team!
Denali real estate, especially *** was a pleasure to work with. Just relocating from out of state they made the process as easy and streamlined as possible. Very respectful very professional and would recommend to anyone.Thank you
We had an excellent experience with Denali. We are moving from out of state, and *** was very responsive, professional, and timely.
Denali Real Estate was awesome to work with! I was a first time renter, and they were super helpful and responsive to all my questions. They sent me frequent updates on the status of my application and everyone I came in contact with was so friendly. Thank you Denali team!
We have been leasing a house managed by Denali for the last 6 1/2 yrs
We have been leasing a house managed by Denali for the last 6 1/2 yrs. They have been nothing but professional and have helped us out during some difficult times. They are quick to respond and resolve issues quickly. I would highly recommend them for any housing leasing or sales needs.
Replied
DO NOT EVER ENGAGE IN BUSINESS AT DENALI
DO NOT EVER ENGAGE IN BUSINESS AT DENALI. He did not return my deposit for renting the building. I have a friend who rented from him 3 years ago with the same problem. Do not do business with this company.
The complaint has been investigated and resolved to the customer's satisfaction.
1 word. Slumlord
1 word. Slumlord. Everyone in the industry and/or ancillary industries who provide services related thereto who have interacted with Denali will confirm this status. I can only imagine the reason his license (the broker here) hasn't been dinged and/or revoked is because people are too afraid to report him/are shielding their credit rating.
Denali Real Estate and their amazing team are the best out there!
Denali Real Estate and their amazing team are the best out there! I have never worked with a more attentive, professional, and supportive property management service! I needed a rental very quickly at a lower-than-average price and they have exceeded my expectations! I now have a beautiful rental in a convenient and safe area and I could not be more pleased!
Michael and his team have managed our property in Arizona for 10 years this summer
Michael and his team have managed our property in Arizona for 10 years this summer. Honestly one of the single best business decisions I have ever made! They handle every detail no matter how small or trivial seeming... to large and important and they satisfy our tenant's expectations always. From my perspective Denali is an outstanding property management company.
Replied
Only one person can sign for mail, and only one person can deposit checks
Only one person can sign for mail, and only one person can deposit checks. Our checks for the past 2 month's rent have still not been deposited. I get a Payment Due notice every day, demanding payment for the checks they already have!Don't bother trying to leave a voice mail, "Mail box is full."It took weeks to get needed repairs done.The owner of the property has not been paid for 2 months.
The complaint has been investigated and resolved to the customer's satisfaction.
Replied
Denali denied my application because my animals are too young(esa) no where in the application did it say to provide documentation, nor do the
Denali denied my application because my animals are too young(esa) no where in the application did it say to provide documentation, nor do the rent qualifications say pets are a case by case basis, nor did the girl who sent me the email stating i was disqualified for young pets even ask for any documentation. Please see my *** review comment i included pictures for proof. Very unprofessional company.
The complaint has been investigated and resolved to the customer's satisfaction.
Replied
This company was a dream to work with!
This company was a dream to work with! This is my boyfriend and Is first time renting a home and every representative that we can in contact with was so friendly and helpful. We both work busy schedules so they allowed our families to view the property on our behalf which meant the world to us. With the rental market in this state, we had relatively low expectations but they really took the time to assist and support us however we needed. In such uncertain times, this was certainly a breathe of fresh air! We look forward to working with Denali Real Estate and highly recommend them to anyone and everyone. From the bottom of our hearts, thank you!
The complaint has been investigated and resolved to the customer's satisfaction.
Denali will not return correspondence regarding returning my deposit and are exposing their client (homeowner) to a lawsuit
Denali will not return correspondence regarding returning my deposit and are exposing their client (homeowner) to a lawsuit. They are now 25 business days past the day we moved out (and did the walk-through) and after speaking with the *** Landlord and *** I was advised to hire a lawyer they recommended. After they reviewed the lease and all email correspondence - The lawyer said that they are in clear violation of A.R.S 33/13. The lawyer also told me that they have problems with Denali all of the time for not returning deposits, not responding, and not fixing maintenance issues. All of these problems came after they charged me for all kinds of maintenance issues that happened just after I moved in. They blamed me the maintenance issues and charged me even when their vendor said they weren't my fault. They also did not do a walk through when I moved in, provide a check list or any of the normal steps. When I moved out - I had the house professionally cleaned, the carpets professionally cleaned, I replaced the blinds and took photographs of it. I have seen on all of these threads Denali likes to blame the tenant for any of the things they complained about saying things like "they trashed the place" etc... I can send photos to anyone that would like to see.
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Is Denali Real Estate Legit?
Denali Real Estate earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Denali Real Estate has received 8 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
The age of Denali Real Estate's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Denaliarizona.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
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About Denali Real Estate
At Denali Real Estate, we understand that buying or selling a property is a significant decision, and we strive to make the process as smooth and stress-free as possible for our clients. Our team of expert and knowledgeable real estate agents is dedicated to helping clients navigate the complexities and challenges of the real estate market, making it easier for them to achieve their goals.
One of the things that set us apart from other real estate agencies is our commitment to providing personalized services tailored to each client's specific needs. We take the time to understand our clients' unique situations, preferences, and priorities, and utilize our extensive knowledge and resources to deliver solutions that meet their expectations.
Whether our clients are looking to buy or sell a property, our team of real estate experts can guide them through the process and provide them with the necessary support and guidance every step of the way. From property valuation and negotiation to marketing and closing, we provide comprehensive services that ensure our clients get the best possible deals.
In addition to our exceptional real estate services, Denali Real Estate also prides itself on its commitment to the local community. We are actively involved in various community initiatives and charities, making a positive impact on the lives of the people we serve.
In conclusion, if you are looking for a reliable and trustworthy real estate agency in Arizona, look no further than Denali Real Estate. With our expertise, dedication, and commitment to excellence, we are confident that we can help you achieve your real estate goals and take your investments to the next level.
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Denali Real Estate Contacts
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Denali Real Estate phone numbers+1 (480) 626-4062+1 (480) 626-4062Click up if you have successfully reached Denali Real Estate by calling +1 (480) 626-4062 phone number 0 0 users reported that they have successfully reached Denali Real Estate by calling +1 (480) 626-4062 phone number Click down if you have unsuccessfully reached Denali Real Estate by calling +1 (480) 626-4062 phone number 0 0 users reported that they have UNsuccessfully reached Denali Real Estate by calling +1 (480) 626-4062 phone number+1 (480) 626-4062+1 (480) 626-4062Click up if you have successfully reached Denali Real Estate by calling +1 (480) 626-4062 phone number 0 0 users reported that they have successfully reached Denali Real Estate by calling +1 (480) 626-4062 phone number Click down if you have unsuccessfully reached Denali Real Estate by calling +1 (480) 626-4062 phone number 0 0 users reported that they have UNsuccessfully reached Denali Real Estate by calling +1 (480) 626-4062 phone numberListing Agent
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Denali Real Estate addressPO Box 51210, Mesa, Arizona, 85208-0061, United States
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Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreDec 18, 2024
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Great experience. Staff was very accommodating and helpful. They made the stress of moving much easier. They were available to answer questions. *** in the office answered all my detailed questions. Thank you!
This is my first rental property experience and Denali Real Estate was a great company to work with. They were able to do paperwork in a timely fashion and very nice to work with. I do wish there was a secured lockbox for deposits/online payment for the future.
The move-in process was smooth from start to finish. They provided exceptional and professional services. Very professional. Thank you to the team. Would definitely recommend to family and friends.