Philippine Long Distance Telephone [PLDT] review: scammer!!! 34

Yeah Pota mga DIGITEL SUCKERS...pawalawala NEt D2 P0ta

Ang bagal pa ng connection na narerelease nila kahit 2.5 mbps ang apply 300 kbps lang ang matatanggap namin

oO nga gRabe . . . ung bOx ng phOne until nOw waLA pa. . .laging puToL ang net. . .perwisyong tOtOo. . . pinadiscOnnect kOh n DSL kOH pero pati landline grabeng perwisyo din. . . lging mY party Line

duhhh. . .dpat itigil n ng Digitel ang ganyan kung bad service namen cLa

Hanggang ngayon DIGITEL dsl internet SUCKS! Sa mga nagbabalak magpakabit ng internet with digitel WAG NYO NG ITULOY. Kawawa lang kayo! Mag-pldt na lang kayo. at least sa pldt downtime lang is usually at 2pm pero for around 1 minute lang. sa digitel 1 LINGGO KUNG MAGDOWN ang internet nyo! Tapos kelangan pa na MEGAFOLLOW UP kayo sa office nila BAGO SILA GUMALAW! Magkakarun kayo ng internet connection pero after 2 days mawawala ulit for 2 weeks! And the cicle will go on and on and on hanggang matapos ang pesteng contrata nila! YOUR LIFE WILL BE HELL WITH DIGITEL FOR 2 YEARS!

Promise promise sila na within 1 week may internet connection at phone line na ako pero mag-iisang buwan na follow-up at tawag sa office at sa agent nila bago may pumunta sa amin na magkabit. Tapos naghintay ulit ako ng 4 na araw bago ako nakarun ng access sa internet. Then pagkatapos lang ulit ng 2 araw nadisconnect na naman ako. at after 2 weeks bago nila inayos ang internet connection ko!

Mula application for internet connection hanggang ngayon naging IMPYERNO BUHAY KO SA DIGITEL na yan. di ko naman mapadisconnect dahil sa TUSO nilang CONTRATA na 2 years! Andami nilang requirements from you as if maganda ang service nila pero perwisyo naman ang kapalit. Ang binabayaran ko sa digitel is 1.5MBPS pero ACTUAL AVERAGE SPEED ko is 84KBPS LANG! Ang BAGAL! pano pa kaya yung mga naka 512kbps at 384kbps sa DIGITEL? Tapos iblame ng digitel ang computer ko mabagal daw e HELLO! QUAD CORE ANG PROCESSOR KO 2GB ANG RAM KO 500GB AND HARDDRIVE KO! Mabagal ba yun!

In the first place HINDI KO FIRST CHOICE ANG DIGITEL dahil sa pangit na feedback ng mga kakilala ko. sa pldt sana ako kaso wala na daw silang available na line sa amin dahil sa area namin puro pldt mydsl. napilitan lang ako na mag-digitel due to the insistence of my younger sister for an internet connection!

SEE? Clients will patronize better ISP providers! DIGITEL! di nyo ba naisip iyon!

Pucha, ano ba! Yung internet nila kung kelan ka na maglolog-out sa facebook or friendster dun madidisconnect! Araw araw nadidisconnect yan ng about 6x! Araw araw. Walang araw na nagkaroon ng internet dirediretso!

mga kaibigan mabagal din ang digitel ko 2.5 mbps ay naku po walang 1 mbps ang dumarating, mga tol walang mangyayari kun mag popost lang tayo dito dapat sa national telecommunication commission na tayo mag complain. y i chose digitel kahit mabagal?... no choice eh cla lang isp sa place namen sa bayambang pangasinan je je je

well kahit complain ka pa sa DIGITEL araw-araw di ka nila papanisinin sasabihin lang nila gagawan lang ng paraan. tama kayo scam na yan at pwede yan kasohan. dito sa subdivision namin isang IP address lang dapat isang IP address isang house at wala silang limit kung ilan lang dapat ang users so naghihina ang connection kasi marami na ang nakaconnect. kahit nga gabi di na ako log-in sa facebook.

potang inang digiteL yaN!
kala ko kami lang nakaka-experience ng pagkaputol-putol ng internet..
pwd nga kasuhan yaN!

hay nko putang ina tlga ang DIGITEL 1998 pa kmi may tel nagtya2ga lng kht every month nawawala connection pero nitong nag lagay na ng internet puta suko ako 512 daw pero pag nag speedtest ka 40kb to 200kb lng, almost 7 months na ko nagbabayad ng wlang kakweta kwentang connection sobrang bagal pati service nila usad pagung puta tlga.kht arw arw kng tumawag sa hotline nila .Puputi n lng mata mo kakaintay gaspas pa bulsa mo di dumadating puta talga.Tang ina nyo mamayat n kau sayang oras sa inyo... From Rizal

This is the Philippine's Number 1 Loser Connection that is all...

OO PUTA YANG DIGITEL NA YAN, BULOK TLGA INTERNET CONNECTION NG PUTANG INANG DIGITEL NA YAN.. WALANG ARAW NA HINDI DIRECHO ANG CONNECTION. UGN PING AMFOTA PURO TIME OUT MAS MARAMI PA ANG TIME OUT KESA SA REPLY FROM DNS SERVER NILA> KAPUTAPUTAHAN NGPUTANG INANG DIGITEL YAN. DI MKPAGLARO NG MAAUZ SA RAGNA KC ANG LAGG. BWISET. UNG 1.5MBPS POTA KAHIT 1MBS D UMAABOT, KALIMITAN 700 to 80 KBPS LANG. TANG INA SCAMMER NG DIGITEL.PINAGTTYAGAAN LGN NMIN GN UTOL KO YAN KC WLA LINYA PLDT SA LUGAR NMIN. PPTPUSIN LNG NMIN 1 YR CONTRACT PPAPUTOL N RIN NMIN 2ONG PUTANG INANG INTERNET CONNECTION NG DIGITEL. KYA KAU KUNG MAGPAPAKABIT KAU NG INTERNET SPECIALLY KUGN SA INTERNET SHOP, I STRONGLY SUGGEST NA MAG PLDT NLNG KAU, CONTINOUS ANG OCNNECTION AT MABILIS PA. UULITIN KO PO WAG KAU MAG PA KABIT NG INTERNET CONENCTION SA DIGITEL, WALANG KWENTA MABUBUWISET LNG KAU.

Always disconnected from server..

Damn slow..

Upload/ Download speed are effin' slow too..

GOOD THING I CAN MANAGE MY PATiENCE!

please upgrade ur service and make your connection better before u loose all ur customers!

Putang ina naubos na pasyensya ko ha! Punyeta! Isang oras na akong nagiinteret puta ag bagal pa rin ano ba kelangan ng Gagong digitel walang kweta ang bobo niyong service!

Digitel is the worst connection... it's your biggest mistake if you take their low low low low service. Their internet sucks, their telephone service sucks they are the biggest mistake... lalong-lalo na dito sa Ilocos, Internet service nila bulok.

Digitel's a big big LOOSER... sana mawala na lahat ng costumer ninyo... t@#*&$!...

PESTE TALAGA ETONG DIGITEL 2.5 MBPS NA CONNECTION, MGA KAIBIGAN PAKITINGNAN KUNG TAMA ETONG NAKUKUHA KO SA PLAN NILA INTERNET SHOP TO AT KINUNAN KO ETO NG MAG ISA KO LANG NA GUMAGAMIT WHAT THE ###

HAYUP na DIGITEL na yan mga tol ang lapit lang ng bahay namin sa wireless center nila kung tutuusin pede lang lakarin dpa kmi mapuntahan, pagtumawag ka nman sa kanila puro report taz sasabihin lang sayo intay na lang po yung technician..d kaya sasabihin nila na mabagal ang pc nio..ang laki ng pagsisisi kung bakit nagdigitel pa kmi..pede ba sila isumbong sa NTC? nagbabayad tayo ng tama sa connection natin, tas d nman tama ang mga connection speed natin..
ANG DIGITEL ANG PINAKABALASUBAS AT PINAKAPANGIT NA INTERNET COMPANY SA PILIPINAS;SANA MAWALA NA LAHAT NG CUSTOMER NIO...

http://portal.ntc.gov.ph/wps/portal#

yan ang link ng NTC guys bigay sa akin ng friend ko, meron daw public assistance d2 via web..sana maramio tayo magcomplain para mas malakas..

sama ako. super bagal net connection. service ang tagal sayang ung ilang araw na pawalawalang net .

PUTANG INANG DIGITEL MAMATAY NA KAYO... MAGSARADO NALANG KAYO!

Digitel dsl internet is fake... because of no internet again.

Digitel dsl internet is fake.. because of no internet again... PLDT is the best...

WALANG KWENTA TALAGA DIGITEL. nako naman! PERWISYONG TOTOO NGA TALAGA. sana naman MABASA TO NG MGA DIGITEL STAFFS OF SOMETHING PARA MALAMAN NAMAN NILA KUNG GAANO KAPANGIT UNG SERBISYO NILA! PAPUTOL PUTOL UNG INTERNET DITO SAMIN SA TAYTAY.. WHEW. GRABE TLAGA!

TAMA KAYO MGA UTOL! MGA GAGO EMPLEYADO NG DIGITEL! DI KO ALAM KUNG ANO MGA PINAG GAGAGAWA NILA SA OPISINA NILA! NAPAKABAGAL NG CONNECTION KO! ARAW ARAW AKO NAG REREPORT SA 1200 PERO WALANG NANGYAYARI! MAGSARADO NA KAYO MGA PUTANG INA NYO TAGA DIGITEL KAYO!

hayup talaga ang putang inang digitel na yan, pag magpapakabit ka ang babait ng putang inang costumer service, pg nakabit at magrereklamo ka eh binabalewala k n ng mga putang inang mga yan. manloloko p, mahal n mahal ng binabayad monthly eh super bagal naman, mabilis pa dial up. ipacucut ko na akin kahit 1 araw pa lang namin ngagamit. mga buwaya ang digitel

wag po kayong matakot na i discountinue ang subscripstion sa digitel.. di po kayo magkakakaso.. kase wala naman na dedemanda sa utang.. buti pa kung estafa.. NASA LAW OF ACCOUNTING po yan .. baket mo babayaran kung bomba naman ang isp diba.. lalo na yang digitel.. BOKYA ^^ mga CSR scripted lang ang mga comments.. halata.. kaya wag kayo matakot.. dont pay trash...

I hate Digitel... Internet connection is only fast on a first 7 days after 7 days. It's so slow and it took 3min. to open google.com website... I wish I never avail this service..

ito yung letter na ipapadala ko sakanila bukas.
October 11, 2011

DIGITEL dsl
Ground Floor Telecommunication Office Building
Bagay Road, San Gabriel Village
Tuguegarao City, Cagayan
Philippines

To Whom it May Concern:

Greetings in the name of the LORD, All statement is true.
I am writing to express my displeasure on service dealing with DIGITEL DSL. We avail this through a sales person from digitel offering us the promos for this plan, through good marketing strategy the sales person inform us how good the DSL SERVICE digitel has and how fast they can give their subscriber and the enjoyment of good service. We believed on the good service the digitel can give us, “IM NOT GETTING MORE FOR WHAT I PAYING FOR”! of your internet, because we are not satisfied well to your service and although your agents will not prioritize our problem.
Last September 21, 2011 I applied for Pure DSL 1.0mbps php988 at the same time the amount of php500 for the installation and after 2 days Mr.Voltaire Callo ask for another 1 month deposit php988 for faster installation, he told us that after 3-5 days the internet will be installed but it was only installed after 1 week for many reasons dated on September, 28, 2011 without configuration .On September 29, 2011 one of your technician visit us to configured our system after that as we use our internet connection were not suppose to browse until October 6, 2011 we can’t use our internet connection if you were going to browse it takes a long time to wait. I texted your agents to asks for the problem that I was experience, I didn’t receive any reply from him and it make me FOOL to think what happen to my connection, and your service numb! And deaf! To my concern. That’s why, last October 8, 2011 I decided to visit to your nearest office to complain your poor services and still it is no PROGRESS. I directly go to your customer service for the assistance but in some manners they told me that problem is nationwide connection internet problem started last September 26, 2011. I’m shock! Because they are not informed me. Last Saturday I’ll call your agent Voltaire Callo and he told us that the internet connection is okay and it was function well and I try to browse but it feel insulting because it still worst! No internet connection at all! I don’t know who can I trusted because your agent Mr. Callo and your customer service office is have difference reasons in regards to the connection problem.
According to your agent he mentioned that it is okay to rebate and permanent disconnect our internet without any amount to be paid and our bill is not yet started because I can’t used it at all time. He can also the one to tell us to visit into your good office with the presence of the MODEM for termination. Due to that problem I’ll rather choose to load my GLOBE TATTOO stick just to access internet, it is better to use this because its takes 150kbps but it is fastest compare to your digitel dsl 1.0mbps.
Yesterday October 10, 2011 I came to your office to ask your connection is now function but your customer service told me that the problem was resume last Saturday night. I can NO LONGER stay to your network, since the customers are not treated well by the DIGITEL.
I would like to PERMANENT DISCONNECT our internet connection with the DIGITEL dsl. Please grant us to rebate my 2 months advance and the Installation with a total of php2, 476 with the receipt that serve as a proof of payment since we are not receiving the stated GOOD SERVICE on the contract and due to this POOR SERVICE and NO INTERNET CONNECTION since we applied. In this case I can surrender the MODEM and all the facilities that your company provides without any damage and it was not use since it was installed. I hope that you understand our concerns. This is now my final decision.
We are demanding Digitel dsl TUGUEGARAO to fix this problem as soon as possible and we are giving you a maximum of 1 to 2 days to resolve this issue upon receiving this letter. Otherwise, we will be forced to pre-terminate our contract if no further action will be done. And we will take legal actions against this.

Thank You and God Bless! You can use the details below for your references. I’m looking forward for your fast response.

letter na ipapadala ko sa digitel office bukas. kung di nila yan i approved naka prepare na ang mga letter ko na ipapadala ko sa NTC, DTI at digital telecommunication phils. inc. sobra na kasi ang digitel ehh

October 11, 2011

DIGITEL dsl
Ground Floor Telecommunication Office Building
Bagay Road, San Gabriel Village
Tuguegarao City, Cagayan
Philippines

To Whom it May Concern:

Greetings in the name of the LORD, All statement is true.
I am writing to express my displeasure on service dealing with DIGITEL DSL. We avail this through a sales person from digitel offering us the promos for this plan, through good marketing strategy the sales person inform us how good the DSL SERVICE digitel has and how fast they can give their subscriber and the enjoyment of good service. We believed on the good service the digitel can give us, “IM NOT GETTING MORE FOR WHAT I PAYING FOR”! of your internet, because we are not satisfied well to your service and although your agents will not prioritize our problem.
Last September 21, 2011 I applied for Pure DSL 1.0mbps php988 at the same time the amount of php500 for the installation and after 2 days Mr.Voltaire Callo ask for another 1 month deposit php988 for faster installation, he told us that after 3-5 days the internet will be installed but it was only installed after 1 week for many reasons dated on September, 28, 2011 without configuration .On September 29, 2011 one of your technician visit us to configured our system after that as we use our internet connection were not suppose to browse until October 6, 2011 we can’t use our internet connection if you were going to browse it takes a long time to wait. I texted your agents to asks for the problem that I was experience, I didn’t receive any reply from him and it make me FOOL to think what happen to my connection, and your service numb! And deaf! To my concern. That’s why, last October 8, 2011 I decided to visit to your nearest office to complain your poor services and still it is no PROGRESS. I directly go to your customer service for the assistance but in some manners they told me that problem is nationwide connection internet problem started last September 26, 2011. I’m shock! Because they are not informed me. Last Saturday I’ll call your agent Voltaire Callo and he told us that the internet connection is okay and it was function well and I try to browse but it feel insulting because it still worst! No internet connection at all! I don’t know who can I trusted because your agent Mr. Callo and your customer service office is have difference reasons in regards to the connection problem.
According to your agent he mentioned that it is okay to rebate and permanent disconnect our internet without any amount to be paid and our bill is not yet started because I can’t used it at all time. He can also the one to tell us to visit into your good office with the presence of the MODEM for termination. Due to that problem I’ll rather choose to load my GLOBE TATTOO stick just to access internet, it is better to use this because its takes 150kbps but it is fastest compare to your digitel dsl 1.0mbps.
Yesterday October 10, 2011 I came to your office to ask your connection is now function but your customer service told me that the problem was resume last Saturday night. I can NO LONGER stay to your network, since the customers are not treated well by the DIGITEL.
I would like to PERMANENT DISCONNECT our internet connection with the DIGITEL dsl. Please grant us to rebate my 2 months advance and the Installation with a total of php2, 476 with the receipt that serve as a proof of payment since we are not receiving the stated GOOD SERVICE on the contract and due to this POOR SERVICE and NO INTERNET CONNECTION since we applied. In this case I can surrender the MODEM and all the facilities that your company provides without any damage and it was not use since it was installed. I hope that you understand our concerns. This is now my final decision.
We are demanding Digitel dsl TUGUEGARAO to fix this problem as soon as possible and we are giving you a maximum of 1 to 2 days to resolve this issue upon receiving this letter. Otherwise, we will be forced to pre-terminate our contract if no further action will be done. And we will take legal actions against this.

Thank You and God Bless! You can use the details below for your references. I’m looking forward for your fast response.

October 11, 2011

DIGITEL dsl
Ground Floor Telecommunication Office Building
Bagay Road, San Gabriel Village
Tuguegarao City, Cagayan
Philippines

To Whom it May Concern:

Greetings in the name of the LORD, All statement is true.
I am writing to express my displeasure on service dealing with DIGITEL DSL. We avail this through a sales person from digitel offering us the promos for this plan, through good marketing strategy the sales person inform us how good the DSL SERVICE digitel has and how fast they can give their subscriber and the enjoyment of good service. We believed on the good service the digitel can give us, “IM NOT GETTING MORE FOR WHAT I PAYING FOR”! of your internet, because we are not satisfied well to your service and although your agents will not prioritize our problem.
Last September 21, 2011 I applied for Pure DSL 1.0mbps php988 at the same time the amount of php500 for the installation and after 2 days Mr.Voltaire Callo ask for another 1 month deposit php988 for faster installation, he told us that after 3-5 days the internet will be installed but it was only installed after 1 week for many reasons dated on September, 28, 2011 without configuration .On September 29, 2011 one of your technician visit us to configured our system after that as we use our internet connection were not suppose to browse until October 6, 2011 we can’t use our internet connection if you were going to browse it takes a long time to wait. I texted your agents to asks for the problem that I was experience, I didn’t receive any reply from him and it make me FOOL to think what happen to my connection, and your service numb! And deaf! To my concern. That’s why, last October 8, 2011 I decided to visit to your nearest office to complain your poor services and still it is no PROGRESS. I directly go to your customer service for the assistance but in some manners they told me that problem is nationwide connection internet problem started last September 26, 2011. I’m shock! Because they are not informed me. Last Saturday I’ll call your agent Voltaire Callo and he told us that the internet connection is okay and it was function well and I try to browse but it feel insulting because it still worst! No internet connection at all! I don’t know who can I trusted because your agent Mr. Callo and your customer service office is have difference reasons in regards to the connection problem.
According to your agent he mentioned that it is okay to rebate and permanent disconnect our internet without any amount to be paid and our bill is not yet started because I can’t used it at all time. He can also the one to tell us to visit into your good office with the presence of the MODEM for termination. Due to that problem I’ll rather choose to load my GLOBE TATTOO stick just to access internet, it is better to use this because its takes 150kbps but it is fastest compare to your digitel dsl 1.0mbps.
Yesterday October 10, 2011 I came to your office to ask your connection is now function but your customer service told me that the problem was resume last Saturday night. I can NO LONGER stay to your network, since the customers are not treated well by the DIGITEL.
I would like to PERMANENT DISCONNECT our internet connection with the DIGITEL dsl. Please grant us to rebate my 2 months advance and the Installation with a total of php2, 476 with the receipt that serve as a proof of payment since we are not receiving the stated GOOD SERVICE on the contract and due to this POOR SERVICE and NO INTERNET CONNECTION since we applied. In this case I can surrender the MODEM and all the facilities that your company provides without any damage and it was not use since it was installed. I hope that you understand our concerns. This is now my final decision.
We are demanding Digitel dsl TUGUEGARAO to fix this problem as soon as possible and we are giving you a maximum of 1 to 2 days to resolve this issue upon receiving this letter. Otherwise, we will be forced to pre-terminate our contract if no further action will be done. And we will take legal actions against this.

Thank You and God Bless! You can use the details below for your references. I’m looking forward for your fast response.

Respectfully Yours,

JOFFREY B. JACINTO
DIGITEL dsl subscriber
Contact no. [protected]
Email: joffreyjacinto@yahoo.com
119 Arellano Extension
Ugac Sur, Tuguegarao City, Cagayan

akin 2mbps 100 kb lng ang max dwnload speed. same din ang responds nila they are under going technical problem within our vicinity. e newly apply lng to sana bago nila kabitan sinabi muna nila mas ma bilis pa ata globe wimax ko wew. then just wanna share after matapos ng line man kabitan ung application ko for digitel dsl 2mbps bigla n ln sila ng laho no conformation no any thing dami ko pa sana itatanong like there customer service hotline and etc. like speed. i contacted customer service thru digitel website but after 3-4 days someone called regarding nga sa na email ko but " they are not technical staff but rather a subcon marketing agent who alures u to experiences digitel net services.. wat a crap is this?

PUTANGINANG DIGITEL TO. PINEPERAHAN LANG TAYO EH. KALA KO BA NABILI NA NG PLDT YUNG MAJORITY NG STOCKS NG DIGITEL. THEY SHOULD DO SOMETHING ABOUT THIS. MGA PUTANGINANG MANGINGIKIL. SIGURO HABANG BINABASA NILA TO NGUMINGISI SILA. PUTA. SOMEDAY DIGITEL WILL HAVE NO MORE CUSTOMERS. TANGINA. IM GONNA ###ING REQUEST DISCONNECTION! IM SWITCHING TO ? IDK. could anyone suggest a good ISP?

mga pre ^^
>comparing your internet connection to mine...
I am subscribe to digitel plan 1Mbps with landline (plan 1199) i have no complaint regarding my internet connection. I am using the 1Mbps to download (with speed of 90-140kbps) and stream media on youtube and facebook as well. For some reasons i think our concerned has been address and MIGHT be, your problem is ONLY concentrated on area's where there are too many DSL subscribers using it in the same time.

Some of my complaints in digitel include :
*double sending a bill (reprinted bill)
*over charging
other than that, i have no problems with them. cal 1200 for fast transaction and... dude... YELL at them... so they will start moving their ###. As for me, I am a satisfied customer...

dude, hindi dapat ganun. well good for you if you're getting what you've been paying, pero it does not mean na if a number of people gets the service they need from the fact that everyone should get it also and then digitel will say that the problem is only concentrated in that area and will eventually consider the excuse to save their motherf***ing ### from providing equal quality service to their customers is not right. kasi yun lagi ang sinasabi nila, na within our area lang ang problem na nirereklamo ko. eh goddamn. parang binabalik lang nila sakin yung problema, theyre not doing anything to solve the problem but to only point the blame to the customers of that area. ### nga eh. remember, pag kayo nagbibigay ng serbisyo, wala dapat difference ang quality at effort na binibigay niyo sa mga customers, dapat lahat walang problema. yung kaso mo naman na over charging, siguro na huli ka lang ng bayad sa cutoff kaya na dagdag lang yung last month's pay po sa current month, well ieexplain naman nun nung customer service, hmm, commendable tong customer service nila about sa bills nila pati payment, sabagay, ito kasing service na to eh tungkol sa profit nila kaya siguro maganda ang service. haha. WTF. napahaba na tuloy, tangina. one of these days sa sobrang banas ko, mag aapply ako bilang operations manager nila at sisibakin ko lahat ng tarantadong ulupong na hindi nagpeperform to meet the standards of my valued customers. tangina, ganon ako magiging dedicated sa inyo digitel! binili lang ata kayo ng pldt to serve their minor markets eh ###. well even if minor markets lang ang kinecater ng subsidiaring company na to ng pldt eh siyempre, every customer wants to feel that they are valued through the service that they're receiving and eventually, they'll not be wearing their sorry f*** face look when they'll be paying their bills for a service which the whole time was only a weekly report from us customers for things to improve on by digitel, ano to libreng organization intervention, haha. KISS MY MOTHER f***ING ALMURANAS DIGITEL!