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Direct Express

Direct Express review: disputing a claim 4

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Author of the review
6:07 pm EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I'm so upset at the fact that I was ripped off of my money on my Direct Express card. I did all they requested of me and I'm not to recieve a credit back to my card account. Christmas came and went. I'm still without a penny. It's the sadest Christmas I ever had. They sent me a letter stating that if The questionnaire, including police report would be relieved within 10 business days a provisional credit would be issued. Well the initial call was on December 8, 2017 and I mailed all the letters on December 18, 2018. It's been past 10 days I believe they should have received my paperwork by now. It's December 26, 2017 Today. Why in the world do they send letters stating untrue statements. Im without a penny, I'm behind on my Rent now just hoping I don't get EVICTED.

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Rebecca lvey
US
1 comments
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Aug 25, 2019 5:51 pm EDT

They are a bunch of lairs. San Antonio Texas div. too. 251.57. They said since I had made a charge at this place 3 yrs ago it showed history with the company so I clearly made the charge.

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jackia
US
2 comments
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Dec 04, 2019 11:08 am EST

julio cabera wintess card number 5820 close card shute down card directexpress send 4986 canel, card wrong card
send to julio cabera -58.00 card onther -13.50 card canell send 9943 took -58.00 ups delivery card ups

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jackia
US
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Dec 04, 2019 11:14 am EST

julio cabera directexpress po box 245998 san antiono tx 78224 direct express took oder ups delivery 10401 foster ave brooklyn 11236 terminal ups wintess odertaken sendcard teriminal card5820 shute down close -50.00 wintess
ontheracrd 4986 -13.50 canell directesxpress card send 9943 took -58.00 from 165.00 left 98.00 blanacecards level 2 refund payment back account julio cabera tickect beening denied level two custerm serveces call socailsecuity adrimintion 12/-4/2019 direct desposit chanage to bank corp account payment supplment socail secuity payments
card9943 took 165.00 left 98.00 took 67.00 account werecard 5820 shute down newcardsend4986 replacment 9943 send wintesspayment taken account servececustmerservecedirect express 01/02/1968 [protected]

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Lorie Colton
US
1 comments
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Feb 23, 2021 1:45 pm EST

FROM WHAT I HAVE LEARNED, THERE ARE ALOT OF COMPRIMIZED FOLKS HAVING THE SAME ORDEAL WITH DIRECT EXPRESS . THERE NOT AS PROFFESIONAL AS PERSEIVED, AND HOW AND WHY DOES THE GOVERMENT CONTINUE TO LET THESE PEOPLE OVERSEE OUR LIVES IN THIS MATTER ? I HAVE SENT A MESSAGE TO THE WHITE HOUSE ASKING THE PRESIDENT FOR SOME INSIGHT ON THESE ISSUES . REMEMBER NEVER GIVE UP KEEP FIGHTING FOR WHAT IS YOURS . PROVIDE YOUR INFORMATION TO BBB, GOVERNOR, ANYONE THAT CAN MAKE A DIFFERENCE . THEN OUR VOICES WILL BE HEARD

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View all Direct Express reviews and complaints

  1. Direct Express Contacts

  2. Direct Express phone numbers
    +1 (888) 741-1115
    +1 (888) 741-1115
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    Customer Service
    +1 (888) 741-1115
    +1 (888) 741-1115
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    Customer Service
    +1 (866) 569-0447
    +1 (866) 569-0447
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    Hearing impaired
    +1 (765) 778-6290
    +1 (765) 778-6290
    Click up if you have successfully reached Direct Express by calling +1 (765) 778-6290 phone number 0 0 users reported that they have successfully reached Direct Express by calling +1 (765) 778-6290 phone number Click down if you have unsuccessfully reached Direct Express by calling +1 (765) 778-6290 phone number 0 0 users reported that they have UNsuccessfully reached Direct Express by calling +1 (765) 778-6290 phone number
    International
    +1 (800) 333-1795
    +1 (800) 333-1795
    Click up if you have successfully reached Direct Express by calling +1 (800) 333-1795 phone number 0 0 users reported that they have successfully reached Direct Express by calling +1 (800) 333-1795 phone number Click down if you have unsuccessfully reached Direct Express by calling +1 (800) 333-1795 phone number 0 0 users reported that they have UNsuccessfully reached Direct Express by calling +1 (800) 333-1795 phone number
    Card Enrollment Center
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  3. Direct Express emails
  4. Direct Express address
    P.O. Box 245998, San Antonio, Texas, 78224-5998, United States
  5. Direct Express social media
  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 18, 2024
  7. View all Direct Express contacts
Direct Express Category
Direct Express is ranked 134 among 414 companies in the Banks category
#132 SDCCU SDCCU #133 Amalgamated Bank Amalgamated Bank #134 Direct Express Direct Express #135 Coastal Credit Union Coastal Credit Union #136 Indian Overseas Bank [IOB] Indian Overseas Bank [IOB]

Most discussed Direct Express complaints

money taken from account; would not give merchandiser authorization number
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 Debit card verification
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 they owe me money and will not pay me or tell me what's going on
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