Barclays Bank
Reviews and Complaints

I have banked with Barclays for at least 30 years. I now live in spain. 18 months ago - December 2022 I was told that Barclays would be closing my account as i live in spain. Despite numerous phone calls and correspondence sent by post to the main office in Leicester I have never received any reply. I would like my money which is in the account returned to me. I did not keep any correspondence as I was simply asking to close my account and have the money returned to me. I cannot reach Barclays at all - as they have closed my account I cannot register for the app. The last employee I spoke to suggested I went to the UK to sort this out! No, I cannot do that.

Barclays have withheld use of my Company s account and credit card for a while on the basis of failure to supply update information.

Baloney! I sent the pack of information via UPS on 22 Dec 22 and it was delivered on 24 Dec 22, according to UPS.

Companies House have extended the deadline for filing the Annual Accounts by 3 months past 30 September and hopefully the gnomes at Barclays will realize that it is time to regularize matters.

What they are doing is a disgrace.

I have filed a formal complaint earlier in the year regarding this matter but it was ignored. No response.

Now I have written to the Manager where the account is held, with the request of passing the message on to whomever deals with these situations. The request was delivered to the Branch by registered letter on 12 September and so far, on 28 September, I have not received a response.

I will wait another week before writing again to the manager of the Branch with the promise to take the matter to the Ombudsman and will do so.

Given that I have been a customer since 1976, I feel I am entitled to a fair appraisal of Barclays as a service institution and the quality of the service over the years has become arrogant and unacceptable.

The service by the Twitter team is splendid but they are limited in what they can do.

it s time to choose another Bank. Which I have already done. I would strongly recommend the readers to do the same.

Interlogic Ltd

Dear sir:

i have been a customer in good standard for a njmber of years. As a last resort i am reaching out to you.

I have a jet blue mastercard with barclays. I have had fraud with my credit card a numbr of times and issued new cards.

At this time on my new card ending (9283) i have a dispute. To no avail, i cannot contact a representative...The wait time is two hours...Then get disconnected...I have tried to call day and evening to no avail. Presently, i have frozen my card on line...Therefore, the issue is not resolved.

Please help with this issue.

Sincerely yours,

carl bencivenga (phone no> [protected]

e-mail bbonkey 99 @ msn.Com

I took a taxi ride in Paris and was charged 14.30 Euros per meter. When I looked at my bill, I was charged 24.51. I disputed this charge with Barclays, informing them that I have no documentation other than my word. Barclays initially told me that was ok; second call (I had to wait for the charge to Post), Barclays refused to take the dispute and told me I had to fill it out online (which I did). I informed them I had no documentation and no way to reach the cab driver. Barclays refused the dispute and sent me a chain letter. I have dealt with numerous credit cards over the years and have always found both Citibank and Amex to err on the side of the customer. After many years with Barclay and a lot of money spent, I do not feel that Barclays values me as a customer, and I find it very hard to do business with a company that doesn't have my back. Barclays then asked me to send them a letter with the details (already did that when I submitted the dispute). Thanks for nothing Barclays

On 10/19/2023, I applied for a credit card and received confirmation; see attached, addressed Hi Laura Ashley, Thank you for your recent AA... When I received the credit card, my name was Laura, missing the Ashley. On 11/21/2023, I contacted Barclays to have my misspelled first name corrected to what I provided on the application, my legal name. After being transferred multiple times, Magail NCSMRU informed me I needed to provide documentation since my request was to change more than 2 letters. She confirmed my credit report reflects my name as Laura Ashley, however, she claimed the online application reflects Laura, which is inaccurate as I received the confirmation from Barclays confirming I entered my name as Laura Ashley.

I end up purchasing six (6) tickets to an event the scalper's system did not allow me to review before it charged my Barclay's card. Had I been given the chance to review, I would not have purchased ... because the scalper's price was/is more than double the face value on the ticket. When I requested help from Barclay's, they chose to validate the purchase (I assume to protect their commission). The evidence that Barclay produced was a set of on line forms tht supposedly allow a customer lots of opportunity to review before buying... except that the vendor, TicketSales.com and its system never provided those forms to me during my session. Both Barclay and the vendor found every way possible to avoid a live conversation.

Bottom Line: Barclay's Credit Card took the side of the criminal scalper, rather than the customer, who is an 80 year old disabled veteran of the VietNam war.

Is that your way of getting back at the Colonist Revolutionaries, Barclay's ... pretty disgusting!

Having banked with Barclays for 42 years , from a mere lad, they decided to close my account giving me one months notice. Once I got past the queue waiting to speak to a human, I asked for a balance and they couldnt give me a balance stating that the account was now closed. So what happened to my money? They then sid it was in a holding account and I should got my my nearest Barclays bank and withdraw my funds...I live in NZ! The nearest Barclays Bank is 8000 miles away! Then the procedure to access my funds requires a lawyer to verify my identity which Barclays already know. Its just too hard to access MY money., so many hurdles in place. Here to help is their strap line...I dont think so!

Barclays Bank U.K wrote to me to close my two bank accounts because l was no longer living permanently in the U.K. Currently lam residing in Ghana, therefore I wrote to Barclays Bank U.K to close my bank accounts and transfer my funds into my ABSA (formerly Barclays Bank Ghana) account in Ghana. Barclays Bank U.K has closed my bank accounts however my funds has not been transferred to me in Ghana.

Please how long does it take for Barclays bank U.K to transfer funds from U.K to my account in Ghana.

This bank is the worst and I deal with 5 others that are not bad at all. This bank seems to charge you more for interest and fees than any other bank. This bank will drain you. Never get any loans or credit cards from this Bank or you will be sorry. If you were homeless under a bridge, they send out their gestapo to find you take your tent away and anything else you have. They are worse than the IRS. You think that I am kidding. Just go get a loan or credit card from them.

I have more credit cards than fingers and toes. No one ever asked for a social security card and driver's license., but they blocked my Jet Blu card with outer notice and asked for those personal items. I sent them photocopies, could not book with Jet Blue, lost miles, and 30 days later card is still blocked. I called them, went through two operators supping same answers, they are not linked, and was told, "We don't know if we received your info"

I have a1 credit, money in banks, properties, and no bankruptcies ever, and these idiots can't "verify me," whatever that means. And claim they need this verification for the patriot act. So now I'll burn the card, fly a different airline, and bad-mouth them forever. Barkclays-you are [censored]!

An international payment has been made to your bank, to incorrect account on 16/05/2023 from paysera account. Could you please look into that as money hasen't returned back to my account. Please see attached Invoice with inccorect account where money has been transfered. Please contact me by [protected]@gmail.com. I would really appreciate it.

I was buying a camper but I have lost the sale and over a £100 because you had the audacity to nstop me useing my own money.

I know the reasons but after fifty years I will be drawing my money out and keeping it where I can spend my money.

You get very few complaints because its to hard I hope my solicitor has more luck because it the fraud office that stops people spending there money.

They have stopped me earning a living its totaly out of hand keep these idiots hands off my money

Today I had the “pleasure” of being robbed by Barclays with no warning or any notice. They blocked my account and sent my money for reconcile, and left me with nothing in my account, I can’t pay my rent, my bills, my food, my travel. Nothing. You are disgusting and pathetic. A team of brainless people. This is pathetic and disgusting. You left me with no money. How can I survive? I want my

Money back and move to a different bank. You are the worst of the worst.

Hi dear,

Thank you for seeing the message. I have applied for Barclays account through Barclays app and during the Process at Identity Check , app says that " We have sent you a code that should arrive in 8 working days". However, I had applied on 17-06-2023 for the code in the afternoon and my address with the post code is : 40 Taunton Avenue Hounslow , TW3 4AF, London.

Please look into the matter as 16 days have been passed and there is no reponse from the bank yet.

My Personal details are

Contact number is :

[protected]

Name: Muhammad Araib Shabbir

Email address: [protected]@gmail.com

Please look into the matter and please resolve it as your earliest convenience. For any further information please feel free to contact me.

Kind regards,

Muhammad Araib

Shabbir

Your ref. [protected]/[protected]

Barclays Bank has decided that my personal account in England requires updating. In response to your letter dated June 13, 2023. I don't know when I will be in England in the near future to do this in person. Is there some other way to authenticate my account? For Your Information, I have dual citizenship (British and Canadian). Thank you. Rhoda Sion

Hi

On January 20th,2023, my credit card has been used for a purchase from one of your client's website; Mackenzie art and design LTD.

First, I processed through my bank and announced this a fraud, and got the money back, but later on, Mr Frank Mackenzie, claimed, this was not fraudulent transaction, and provided my bank with his coversations with the person that tried to do a purchase. According to my bank's rules, they could not change the Fraud to a dispute, because of limitation in their computer system. so, I decided to directly contact Mr Mackenzie to request for refunding my money, but unfortunately, he was not cooperative. He told me that 2 banks should communicate which seems you are not doing that, and he also told me that Barclays Bank said that my money can not be refunded, as my account is already been closed, which my bank denied this and told me it is not true.

To make the story short, this man has kept my money (9236,80$ CAD) with the excuse that his bank can not refund it to me!