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Barclays Bank review: Barclays stocks and shares ISA

Forgoodness sake of London, GB

Oct 16, 2023 4:30 am EDT

Verified customer

Featured review

On 29th September I invested £20,000 in the Barclays Bank stocks and shares ISA. I did exactly what I was asked to do to get it going including trnsferring the £20,000 from my Barclays Bank long styanding current account 20-98-21 [protected].

On Monday 2nd October I went on holiday to Greece and Turkiye where I had very limited roaming calls and data and was unable to m ake calls from my mobile [protected]. Before I left I checked and you had not acknowledged that the account had been set up.

In Greece and in Turkiye you keep emailing me asking whaat account I should like the money to be invested in and warning me that charges would apply from 29th September. I have tried to contact Barclays on line several times but all you can offer is a telephone number which I cannot use abroad.

The only email is this complaints one. I don't want to start on a three stage complaints process which will take several weeks. I want you to put my £20,000 in the Barclays S&S ISA I chose and to confirm that you have done so. Please do that by Wednesday 18th of October or transfer it back to my current account so I can open a S&S ISA with another bank.

Please do not, repeat do not, tell me that my complaint is being transferred to a compalints manager and add pages of information as to how you handle complaints. Instead tell me an intelligent manager will invest it as I have requested insstead of asking me what I want to invest it in. You may call me as I can receive calls on [protected]. M K McGowan

Desired outcome: I want you to put my £20,000 in the Barclays S&S ISA I chose and to confirm that you have done so.

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Barclays Bank Contacts

Barclays Bank phone numbers

+44 34 5734 5345
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19%
Confidence score

Personal Banking - within UK

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Premier Banking - Existing Customer

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+44 34 5605 2345
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Business Banking - Existing Customer

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33%
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Corporate Banking - within UK

+44 16 0656 3191
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Corporate Banking - outside of UK

More phone numbers

Barclays Bank emails

internetsecurity@barclays.co.uk

99%
Confidence score: 99%

support

stockbrokers@barclays.co.uk

95%
Confidence score: 95%

Barclays Bank address

1 Churchill Place, London, England, Greater London, E145HP, United Kingdom

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Nov 18, 2024