Barclays Bank’s earns a 2.5-star rating from 258 reviews, showing that the majority of clients are somewhat satisfied with banking services.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
Unfair practices
2/21/2011 @5:30
Called and asked about an unauthorized deduction from my checking account via an auto-pay arrangement that I had rescinded. Explained that I had specifically told MC to stop ALL automatic payments for this account over a month ago (in January). Rep said they would have a supervisor listen to the call and contact me in 24-48 hours.
2/25/2011 4:50 PM
Supervisor never called back. Called again - Don (ID#TPBVQM) said he would create a case for unauthorized payment. Told him that his company had already lied to me - he said would make SURE he followed-through and that someone should be contacting me within 10 business days. [Never received a call back.]
4/12/2011 9:31 AM
Called and went through the whole process again. Rep said the case from above has been closed and that they could not reopen it. Rep said they would initiate another case. Rep offered a lower rate (9.9%) on a one-year basis on the condition I pay $xxx to start. After one year the rate would go back to 29.9%. Asked to speak to Customer Service and was told that I would only be rerouted back to Collections until my account was brought current. Rep refused to transfer me to Customer Service until account was brought up to date.
Called again: paid $xxx.xx to bring account current as that was the ONLY way to be able to talk to anyone besides Collections. Transferred to Customer Service to see about getting the lower rate for the remainder of the life of the account - was told that was not possible. Asked about the unauthorized February auto-payment and was told there was nothing they could do. Was also told that the case was closed because it "wasn't a bank error". When asked to speak to a Supervisor was told that the Supervisor would tell me exactly the same thing. Although the recording clearly states "cancel my auto-pay" - and they DIDN'T - that is not a "bank error"?
Credit card complaint
Last month I didn't receive a statement from Barclays for my LL Bean Credit card. This month I see a 50% service fee added to the statement. I tried three times to talk to a manager but they just happened not to be there at 9AM, 1PM or 7PM EST, customer service is located in Colorado. Every time I called, all I was told that a manager had reviewed my case and all charges applied. The last time I was told that Three Managers looked over my case and all agreed that all charges applied. Quite interesting that I'm told that managers review cases but there are never managers there to talk to. Customer service was rude, was placed on hold for way too long, only to be told that all charges applied. No one would verify that my statement was even sent only that I was supposed to use the internet. I do not have internet access at home, right now I'm using my work account to access it.
I believe that Barclays Bank is basically ripping the customers off by not sending out printed statement and then collecting the 50% fees and late charges. I've had the LL Bean card for years, ever since they changed to Barclays and I've paid it off every month. I'm sure since I don't like to pay interest charges, they don't want my business and this is their way of getting me to cancel out of their card policy. Well they got their wish. I'll never use the Bean card again, good thing Bean is offering free shipping to all users.
Rude customer service
I opened a credit card with Juniper Bank. I used it twice to pay in a restaurant and that was it. When I received my first statement I saw a charge of $40 for non-payment! Apparently, Juniper Bank sent me my statement earlier but received it back because the address they had on file for me was wrong. The customer service lady was very rude and told me it was my fault. What! It was the first statement. How am I suppose to know when to expect the first statement.
To make the long story short, I closed my account over the phone, and will not be recommending Juniper Bank to anyone.
illegal practices
I did a balance transfer that was supposed to be a 0% interest. I then made a purchase. When the bill came, I paid off the minimum, and extra to pay off the amount of the purchase - Even a little extra just to make sure. Fro two consecutive months I was charged interest. I complained on 2 separate occasions, but each time I talked to some pacific islander who could barely speak English and her "supervisor" who spoke exactly the same way - I still say it was the same girl. This happened twice. The lengthy holds provided no new information - their explanations sounded like the opening verse to Age of Aquarius (think about it). So I emailed several times -no answers. They also didn't pay the mileage for the card to my US airways account - At that point I just said screw it and decided to cancel the account. This bank is the worst. I've has several cards thru several banks and this one is hands down the poorest I've ever dealt with. Don't make the same mistake I did.
The complaint has been investigated and resolved to the customer’s satisfaction.
Closed account without notifying me
I paid for a cruise using my carnival mastercard. The night before I was scheduled to cruise, I went online to check my available credit. . I was stunned when I discovered that my account had been closed 3 days earlier - 3 days before the cruise without notifying me and after taking a $600 payment. I was scheduled to take a cruise the next day and that $600 was my expense money. I was stranded and trying to borrow money to pay my hotel bill and other expenses. I have always maintained this account and usually pay over the minimum.
To add to my shock, the last person I spoke to on the phone saturday night was rude, disrespectful, and seemed to take pleasure in my troubles. She suggested I get a "payday loan" (On saturday night and I was leaving for the cruise port on sunday morning). Never did she apologize or even seem sympathetic. I was told that carnival had the right to close my account at anytime. I asked if a portion of my payment could be refunded and was told no & ndash; they also had the right to accept a payment at their discretion. I should have made my minimum payment and kept my money for cruise expenses. I was just trying to get my carnival fun points.
Carnival cruise line should not be associated with a bank that would do something like this. As far as I am concerned, whoever reviewed my account could see that I was going on a cruise soon. This was just plain evil.
The complaint has been investigated and resolved to the customer’s satisfaction.
Billing dispute department
Their Billing Dispute Department seems designed to frustrate customers. Hold time to reach a representative have exceeded 2 hours, ; form letters state that they are open till 9 pm EST, but if you call after 8 pm EST the voice message is that they close at 8; each time I have talked with a representative a new and different document is requested; documents mailed and faxed to them somehow never arrive there; requests for an email address so that I can scan and email documents are rejected.
The complaint has been investigated and resolved to the customer’s satisfaction.
Barclay’s dispute department is at best a JOKE! They have no interest in supporting their cardholders against unethical and illegal practices by their merchants. I purchased some light fixtures for a new home from Hudson Valley Lighting. They charged me for and sent an additional light fixture that I had not ordered. I contacted them repeatedly advising them of the error and asked for a call tag/return authorization to send the fixture back. I was lied to more times than I can count, being told them would send it as soon as we were off the phone. After so many unsuccessful attempts to get the call tag, I filed a dispute with the bank. They took an inordinate amount of time to respond. After nearly two months, the lighting company sent me the return label. I immediately returned it but was not provided reimbursement. I finally received a letter from Barclays saying that they would not refund my money because I hadn’t returned the light! They then gave me 10 days to provide documentation that it had been returned. Their letter was written on December 13th. I have no idea when it actually was mailed. Once I got their rejection letter, I went to work getting the tracking information from UPS and found it had been returned, what day it had arrived at Hudson, and even who accepted. I then wrote a letter including all this documentation and mailed it on December 26th. Given the time it took for their letter to get to me, I was well within the 10 day requirement. Then, I heard nothing. Finally. I called and was told that the case had been reopened in January and that it was being sent to the “investigators” and it would take 45 days. I asked them what they could possibly be investigating since what they required from me was proof that the item had been returned. The “robot” I spoke with read repeatedly from their script telling me that is their procedure. Once again, I heard nothing so mid February, I called again and was told that they were unable to do anything because it fell “OUTSIDE” the timeline. Apparently, they wrote the letter on the 13th and potentially waited to mail it for several days and starting the 10 day counting from the 13th, thus making it impossible for me to get the information back to them within 10 days. I called and complained and pled my case and was told they would “escalate” it up the chain. I received another form letter today basically saying, we are not going to do anything! So in essence, they have some people within their department that have no interest in actually doing their jobs and could care less if you are screwed over by their merchants. I was told to continue to pursue it with Hudson. Which by the way, do not even consider doing business with the company. They have now had the light fixture back for 3 months and refuse to answer my emails or return my money. Apparently Hudson and Barclay are birds of a feather! I am not exploring other option for a MasterCard and will be delighted to send this one back in a million pieces.
Amen Amen agreeing with the above review same thing happened to me I spoke with a manager that couldn't help me said would have someone from the President Office call me back two 2 weeks for a call back left message saying call back to the customer service line not even to call her back . Barclays have no customer service or President Office that have any authority just there to take up customers time. NO one
can help, sent a complaint was sent a letter back stating (giving you a quality product and service is very important to us) really they are full of right words but no action and they are not committed to their customer, just want to make money. Its really sad I sent a disputed stating on wanted credit that the company I purchase from said they sent in a credit Barclays sent me a letter stating my case is closed cause they read my pin really I purchase on line (LOL) that's telling me they are not even looking into my dispute. So I had to go back to the merchant and have them send me a copy of the credit (sad) that the company that you have had no trouble with now do I don't believe Barclays was always Hawaiian BOH provider. I
will be closing my account and be writing a letter to the corporate office. If any one listening check who the provider is on a credit card you will be using if BARCLAYS take my advice and don't use it they are many cards out there with a lot better benefits check them out. Don't call their customer service they can't help.
Don't call their dispute line they can only tell you what they see, won't help even the President Office Before getting a credit card call their billing department and ask your questions so you know they policy, I did when I got another credit card so I will be closing this one from Barclay's. Barclays says they are Responsiveness.
Exactly the same as my recent experience. Everytime I called Barclay Bank, I had to speak with a new representative and had to start all over again explaining my dispute case- about 30-40 hours total time on the phone in a 10 week period. They do not read the case documentation that is supposed to exist. My 10 year old is brighter and more responsible than those people. I called many times. The merchant that I "overpaid" even reported the credit card charge to Barclay's as "unauthorized", in an effort to help me recover my money; and Barclay's Dispute Separtment still would not respond. I finally began inquiring to Barclay's about their arbitration policies and procedures and it was then I spoke with a supervisor and got what appears now as results. But, I will not feel easy about this until I have closed this credit card account. They have arbitrarily reversed their position on the dispute many times over the last two months, without any explanation. I like the Barclay ChoicePrivilege Reward program but hate their customer service and dispute departments. I will close this account soon and never use a Barclay Bank credit card again.
Late payment-charging more interest
Because I was late on a payment, they sent me a letter that since this happened, I have triggered the Penalty APRS of 25.24 on any purchases after today. I haven't used the card in almost a year. It was a joke when I got it. AIRTRAN litereally attacked me in the isle of the airports and on the plane to get this card. They said we would get a free round trip ticket. Still haven't received the free tickets. I will never Barclays again.
The complaint has been investigated and resolved to the customer’s satisfaction.
Unfair job termination
Kindly be informed that I joined BBE on 7/2007 as awareness officer on contracting basis and as an employer I was allowed to have Barclaycard on October 2007. The limit was LE 1250, to transfer my monthly payment with LE 1350 as an installment for the credit card
Mean while, I had other credit cards from other banks, since I was transferring the amount requested from my Barclaycard
I thought of transferring from my Barclaycard to other credit cards till I received I phone call from the operation department that I’m over limit with LE 26000
And my manager informed me to go to BSIS department who wants to investigate the issue, I went to the concerned department on January 12 and we reached an agreement that I will sign 24 cheques each cheques with 1340 LE which is all my monthly salary
Until I was chocked by the decisions to terminate my job on January 13
I appreciate your prompt concern and cooperation regarding these matters.
Should you have any further question please do not hesitate be contacting me
The complaint has been investigated and resolved to the customer’s satisfaction.
Yahoo lottery prize money
i am ayaz alam i have got one mail eroafro-asia sweeps take lottary yahoo.mail my mail id [protected]@gmail.com from mail [protected]@gmx .com he says your winning prize money 250, 000.00 great british paund please check this is tru or false
This is 100% false News. Do not Pay any Charges to them. i got several e-Mail from them and also from other fake E-mail id's.
Juniper mastercard
Juniper mastercard cheated me out of $160 in cashback rewards. For 6 months, I tried to resolve the problem with their incompetent customer service department. They will transfer you from area to area but no one can make a decision.In the end they wanted to charge me for their help. I cancelled my visa and mastercard and have never been happier. The four years I spent with juniper was filled with overcharges and problems. Avoid juniper at all costs.
The complaint has been investigated and resolved to the customer’s satisfaction.
Refused to make payment arrangements when unemployed
Barclay's Bank/US Airways Dividend Miles MasterCard gave me no options when my husband was faced with unemployment. Despite years of timely payments when we were faced with a severly reduced income, we were told there were no options available to us as we did not meet the requirements for any programs. When I asked about the criteria, I was told there was none. When I asked to speak to another person, I was told a computer makes those decisions. I am stuck with 29.99% interest and a balance I will never get paid. Thanks a lot. I will never fly US Airways again or trade with Barclay's bank in any way. Shame on these credit card sharks for poor business practices. Taxpayers bail out the banks and take advantage of those who are suffering financial setbacks
I got the same response. It seems to me that they would not want so many account defaults on their balance sheet but I guess it does not matter as long as the federal government gives them more of our money to make up their profits.
Maggie - who are you talking to? yourself? Get some professional help and stop posting this gibberish nonsense.
Apple's unholy alliance
Barclay card has an alliance with APPLE to finance their products sold to students and the public at large. They are a scam artist posing as a bank. Do not let them steal from you. You can find better financing. Their idea is to offer you "deferred interest" on your MAC or Apple device. They make it nearly impossible to determine when your intro period is up and then hit you for a huge interest payment the day it expires. No email, no notice, just a huge bill added to an already hefty over-priced gadget. Apple is intmately involved with this and knows what is going on. DO NOT USE THE BARCLAY CARD FINANCING UNLESS YOU WANT TO GET SCREWED! Don't let your students fall prey to them. I would suggest going as far as boycotting Apple's products as they are overpriced versus PCs and are sorely lacking in connectivity and comapatibiltiy with many wireless systems everywhere. My kid can't connect to half the routers out there with his sMACBOOK. Now on top of that he is eating a huge interest charge that amounts to about a third of the purchase price of his machine. Never again and I will never stop advising anyone I can to avoid doing business with Barclay US. Pure evil in the credit card world and Apple is married to them. Beware the Barclay Card
While I appreciate your understanding of the technology, (and admit you could probably give these MAC folks lessons in how to work their equipment), I am focused on the business relationship between BARCLAYS BANK and APPLE. I could care less about APPLE's technology. They are in bed with a BANK. While they are in bed with that particular BANK, I am suggesting they be punished in the marketplace by the consumers the BANK preys on. Whether an APPLE device can connect to anything is less relevant but it is a fact that I have witnessed at Tech. Those little geniuses will tell you this is the case anywhere outside of their CISCO powered campus. Very frustrating to them. I personally will never have any one of their devices again if they continue to do business with the BANK. Techno is not my concern. BANKING is. Financial relationships are. Voting with your wallet is the most effective way to change a business and its relationship to other players. One wallet at a time. I refuse to do business with anyone who uses BARCLAYS as their financing partner.
Barclay's is Pure Evil. Another fine example of the greed and avarice that led us to the current economic conditions. Barclays is preying on the masses of wounded consumers. They're greedy and unscrupulous carion picking at the struggling flesh of the young, inexperienced, and vulnerable. Barclays is to be avoided and feared and their partners such as APPLE should be boycotted and shunned in the marketplace
Agreed one hundred and fifty percent. Barclays is a baneful predator on the student and parent population and APPLE is intimately involved with them. Buy HP or any other PC before going down this teacherous and deceptive road. APPLE is foolish to continue to asscociate with them. Jobs needs to cut them off before the consumers cut him off.
I am wondering if all you people who are complaining about having been charged interest shortly after you purchased your apple on this deferred plan can remember if you happened to have used your card to make any other purchases ANYWHERE else? Because, the terms of the agreement state that the deferred plan, if you do not want to have interest added, is for the Apple purchase ONLY and ONLY if you make the Apple purchase within 30 days of opening this account. DO NOT CHARGE ANYTHING ELSE WHATSOEVER OTHER THAN THE APPLE PURCHASE AT THE APPLE STORE ON THIS ACCOUNT AND DO NOT CHARGE ANY APPLE ITEMS AFTER 30 DAYS OF OPENING THE ACCOUNT. The way they "get" you is the following: If, for example, you happened to have charged gasoline or any other item/items somewhere else on your way home from the Apple store on the day you purchased your new Apple computer, or ANY time afterwards, then you instantly broke the terms of the interest free program and were instantly eligible to be charged interest from day one, whether you realize it or not. This promotion applies ONLY to the ORIGINAL APPLE PURCHASE WITHIN 30 days of account opening. You cannot add anything else on the card other than your Apple purchase or it automatically starts the interest running. To use this card without accruing interest, you have to do the following to stay within the terms and conditions: If you are going to use this promotion successfully, (1.) open the account (2.) charge Apple products ONLY at the Apple store or Apple Store online - no other stores or retailers are valid for this promotion. You cannot go to Best Buy and purchase an Apple product there and have the benefit of this account's promotional terms. If you add an Apple product but purchase it at Best Buy or some other retailer (even within the 30 days), it automatically starts the interest running. Shop ONLY at the Apple store or Apple store online if you want these terms to apply and not to accrue interest. (3.) complete the charging/purchasing of ALL your Apple products within the first 30 days (and only in the first 30 days) after opening you account. You cannot purchase your original Apple product/s and then go into the Apple store two months later and add some other accessory purchase or another computer to the balance of your original Apple promotional period purchase (you have only a 30 day window to shop).. (4.) Stick the card in your sock drawer immediately after you receive it and never look at it again until your balance is paid off in full. (5.) Pay your bill early each month if possible but at least by the due date. (6.) NEVER let a payment be late for ANY reason. And try to double up on your payments if possible or at least pay more than the minimum to up your FICO score. If you do all these things, you will have legal recourse in the event of a dispute over interest fees. Also, if you pay online from your online banking account, you will have an electronic record of the date/s you made all payments. If anyone here did all this and STILL was charged interest, I would be interested to hear your story. Because these are the card's terms of service/agreement and if you follow this, you can legally sue them if THEY default on the agreement./contract. I am thinking that perhaps some of the people here who are complaining about interest charges perhaps did not realize that the card could not be used for anything else other than the original Apple purchase in a 30 day window after opening the account and maybe charged an additional item that was not related to your original Apple purchase. Or maybe charged something unrelated at some other store. After your account's promotional period balance has been paid in full, then this card becomes just the same as any other card and if you pay in full every month, you will never accrue interest. I would really love to hear more stories of people - maybe the ones who wrote posts originally here on this thread- wondering if maybe that is what possibly happened to them and they inadvertently charged something else on the account or used the card like a regular card thinking they could charge interest free for 12 or 18 months. Yes, I believe this card is extremely deceptive in its terms. I just happened to have read about it in a previous place so I am already prepared to charge and then immediately sock drawer it . I will double payments and p.i.f. (pay in full) in no more than 6 months. The only thing it can do if I follow the terms exactly is: (1.) raise my FICO score, and (2.) let me spread out payments and earn interest on the money that is in my bank. Please reply if you previously posted about being charged interest. I would be interested to know if possibly this was the reason.
I know not what all the above negative posters experiences were with barclay's but myself when I can purchase a new I mac and have a year to pay, Interest free and all it takes is a stamp and equal payment every month then that is a GREAT! deal. I suspect all the above commenters are a bit behind on all cards and loans anyway.
Barclay's too me is the only way to purchase a Mac Product without instant cash outlay
Barclay card warning ! Approved for 24 months 0% balance transfer. When I called in to make my transfer, they said it was for a much shorter period. They wanted me to send in all the papers they had mailed to me so they could "research" the issue. Online application and approved terms and conditions offered 24 months. I smell a bait and switch rat here. I'm going to cancel my card and report them to the Consumer Financial Protection Bureau. Swindlers!
You all need to stop playing the victim. Take some financial responsibility for yourself. You should know when your deferred interest period is ending. Why would a company that makes money off interest advise of when your promotional period is up?
i have a few questions i made a late payment will that affect my 18 months no interest please get back to me asap i dont wanna get charged all the interest i plan to pay the full amount off before the 18 months is up i called customer service and he said they could charge you interest please get back to me asap
Josh
I've opened and closed several Barclay / Juniper accounts over the years. It's a great way to have your Mac today and let your money stay in your checking/savings/money market account and work for you until you pay off the balance. I have never had any issues with them, but I never called them, I always paid the promo balance off at least a month before the promo was up. I've always know when the promo expired. Take responsibility.
Deferred interest is just that - deferred it's not zero interest. You won't get billed for the deferred interest if you pay off you balance on time (or before) but if you are 1 day late then, yeah, you get the interest for the entire period of the deferment added to your account balance. Why? Because you did not pay the promo balance off before the promo term expired.
I just purchased an Apple iMac in March with the Barclay Card and I have no problems whatsoever connecting to wifi with in. However, Apples motto is interest free for one year with the Barclay Card. Since I have purchased the iMac 2 months ago, I have been hit with interest. Talk about lying to someone to get them to buy an Apple product then screw them over. Anyway, I have called them on this on numerous occasions and yet nothing has been fixed. I'm now on my second bill from Barclay with yet again interest tact on. First guy tells me 7 to 10 days before your complaint is resolved, which means my finance charges will be wiped clean and my last bill fixed. Second guy tells me 7 to 10 days but no more than 30 days and this months bill adjusted in 24 hours and still nothing resolved, yet when I log in to my account I still see no changes and my bills do in a week.. If after I pay this next bill and it's still not resolved, I will return my mac and I will get a refund... I even complained to Apple about this to which they replied we have nothing to do with this... But they do have something to do with telling little white lies to get their products purchased... I should have just went through Best Buy. It's 2 years interest free through them..
You are all clearly not reading the terms and conditions. You know upfront that you have 12 months to pay off your purchase. It clearly states the EXACT expiration date of the"deferred financing promotion" and it tells you exactly how much is left unpaid on the promotion and it tells you how much interest had accrued so far so if you choose to not pay it off you know how much interest you are looking at. This box with all this information is normally on page 3 of your statement. The box is called "deferred financing promotion". None of you would have these problems if you use credit cards responsibly.
DO NOT USE THIS CARD! I'll try and keep it brief. Used this card to purchase Apple equipment. Qualified for their 18 month financing. Never received a bill. I was waiting for a paper statement that had the mailing address so I could input it into my auto payment option from my bank. 6 weeks go by. I call the automated teller and am informed that my bill is due THAT DAY. I made an auto payment over the phone immediately. As it was a Saturday, I called the following Monday and a representative told me that my bills were probably 'lost in the mail' as the USPS is so bad these days. Really? I never have any problem receiving any other bills, or their endless attempts to get me to use the card, including increasing my credit line. She told me the late fee would be taken off and that my 18 month no interest financing was still intact. Ten days later, I get my FIRST statement. No late fee reflected, but I am being charged interest at the rate of 22% (when there should be none) and upon calling the automated number informed I am late again and charged a late fee. Got through to another representative who I suggested that if he needed to, he should get me a supervisor as I expected resolution. That supervisor listened patiently and was polite, but stammered about and talked about errors on the routing numbers on my account, not sure what happened, etc etc...Made another payment over the phone. He said he would reverse any late fees, but would have to turn my account over to some advisory board to see if I still had my 18 month no interest financing. What is going on? Send me a bill and I pay it. I shouldn't have to call the number on the back of the card to find out when my payment is due even before I receive my first statement! Banks are required to send you a statement at least 21 days prior to payment due date. He didn't even question whether or not I got a bill. He didn't seem surprised. Wrong routing number? 2 late fees and 22% interest? Lost in the mail? Advisory board? Three representatives? I made this purchase 2 MONTHS AGO to the day! I was told to call back on March 1 to find out the resolution. Having read the previous comments, I think that the financing is a scam and that they use all these tactics to get you to charge your purchase and then make it nearly impossible to maintain the interest free financing. I feel badly for the next person I get on the phone. I repeat. DO NOT USE THIS CARD. So much for brevity.
In addition, I totally agree to what everybody was saying: (1) It takes a lot longer for them to process payment, which I suspect is to charge us more fees (or worse, just plain incompetence and inefficiency); (2) they couldn't even explicitly put on their statements when/what the interest/finance charges are for the old purchase of Apple account when you purchase new goods. I warn everybody! Don't ever, ever, ever use this card!
Stimulates penalty fees
Choice Hotels has recently switched their "Choice Privileges Rewards" program to Barclay Bank Visa card.
Initially when applying for the card on the recommendation of Choice Hotels, I was told the card had been approved and their was a great deal of trouble actually getting the card mailed. it took several weeks to receive the approved card.
Today I received my first statement by e-mail from Barclay Bank and they do not have charges up to date.
Their statement came by e-mail with instructions on how to remit by e-mail or telephone. It took serious effort to contact a live customer service agent to request a paper statement to be mailed to me. They seemed to be reluctant to provide mailed statements. Their system seems to be geared to causing customer to incur late charges and penalty fees.
Based on the experience to date with Barclay Bank, it appears that my checks mailed in payment on this account will have to be by Certified Mail with Return Receipt Requested as it is obvious Barclay Bank is not consumer oriented.
Based on my brief experience with Barclay Bank I recommend that consumers stay as far away from them as possible, in my brief relationship with them they have been nothing but trouble.
Barclay bank has once again posted my credit late which has resulted in me paying a late fee and interest. What makes this bank stand out is that I use the same method of scheduling my payment on the date due...it works for all my other payments, but Barclays. Strange way of fleecing your customers.
Funds transfer requirement (S) :
I keep receiving this in my inbox. I have attached the letter.
Is this true? I am concern, the bank is asking me full personal detais which are very sensitive.
From the desk of,
Mr larry beckham
Barclays bank plc.
England. Registered no: 1026167
Registered office:
1 churchill place, london, e14 5hp
Attention:winner
Welcome to barclays bank of england plc (C) , our goal and mission is to provide quality international banking solutions which exceed our expectations at a competitive cost. Our aim of providing global excellence in international banking is provided by our staff members and worldwide network to serve our clients/customers better through the next century.
Barclays bank of england plc is a confirm affiliate of the bbc lottery, and its stipulated/regulated by the financial service authority (Fsa) , the authority that handle all financial activities here in th uk. The e-mail herein is to inform you that your particulars have been received & verified in this office and we have confirmed that you are the rightful bbc lottery beneficiary of 500, 000.00 pounds. This means that you have been officially cleared for payment by the verifications dept.
Your prize money worth 500, 000.00 pounds was deposited with barclays bank of england plc to be transferred/remmitted to your bank account via a telegraphic online bank to bank funds transfer. Meanwhile; to begin with the process of transferring your winning funds to you, you are required to send to this office the following informations as outlined below:
Funds transfer requirement (S) :
Bank name:
Bank beneficiary name :
Bank account number :
Address of bank :
Swift code:
Personal phone number:
On receipt of the above funds transfer requirement, we will immediately put inplace the various modalities that will effect the transfer of your preffered bank account, as well inform you on further funds transfer requirement.
We await your urgent response as regard this matter.
Regards,
Mr. Larry beckham,
Fund transfer officer
Demand of processing charges/income tax
I have been declared as a winner of gbp 250, 000 / - and to deliver the demand draft and certificates mr. Jeff moason call me to submit the processing charges of rs.25, 000 / - in to a/c no. . I have transfered the money to the said a/c sbi a/c [protected] (A/c name thingreila thumra) and it was conveyed to me that the same will reflect into my a/c no.[protected] but only after depositing of rs.86, 400 / - as income tax. So please help me out in remmitance of this money into my a/c.
Greed
I am disgusted at Barclays Bank. My mother recently died and has banked with them for about 40 years at least. She had some money in an ISA which I did not kno wand the interest they are paying on this is 0.10%. How can they be so greedy?
They are charging massive interest rates on their credit cards. The interest rates on loans etc are much more than this. This is just sheer theft. They are a disgusting greedy lot and somethin gshould be done about the English banks. They are just immoral and dishonest and the way they try to bully people who do not pay off loans on time is disgusting.
The complaint has been investigated and resolved to the customer’s satisfaction.
I just submitted a complaint today in this site and I received a call from customer relation department M. JAYESH. And he told me that the bank policy is to take security cheuqe with higher amount that the approved amount to secure themselves witch is very strange from a bank like Barclays or any other bank. And when I told him that this policy is not according to Central bank he said either to accept it or to cancel the card.
After making payment of my bill Rs. 168/- of last month they are charging me with Penalty charge of Rs. 500/-. Inspite of many request emails and calls no one is bother to look into the matter and listen, no reply and revert back. This month in new bill they charged me double penalty charges Rs. 1120/- with service tax for not paying last penalty bill. No one is replying on this.
Dear Mr Jenkins.
Due to your seemingly lack of interest in contacting me
regarding our conversation on Facebook I felt I had no further recourse then to
send a copy of it to Sir Bernard Hogan -Howe the commissioner of the
metropolitan police, I take no great pleasure in doing so, but you made have
made I vary clear that you have no respect for anyone but yourself if you had
any ounce of moral fiber in your body you would have at least tried to sort the
matter out but it shows that men like you have only one interest and that is
self-preservation you called me a fool and that is fare from the truth I am
sorry that it came to this but I will be looking to take legal steps against
you and Barclays your sincerely Graham Baker.
Please not bellow the copy of the email to to Sir
Bernard.
It is not too late for us to resolve this matter
business man to business man.
Dear sir.
My name is Graham Baker I am the C.E.O of a UK
registered company, but I live in Antwerpen Belgium, I am a British
citizen and hold a full UK passport, i have been trying to report what I think
is a fraud that should be looked into
You are my last resort I have tried to get someone to look
into this matter but it seems my voice is not being heard so I turn to
you with the hope that you will be able to look into the matter I have attached
a copy of a conversation between myself and Mr Antony Jenkins the C.E.O of
Barclays bank.
The conversation pertains to a transaction that Mr Jenkins
proposed during the conversation please find bellow the full copy.
As you can see I was sent a copy of the ID card from Mr
Jenkins as prove of his identity I hope this is of some use to you.
I sent an email to Mr Jenkins as seen bellow but got
no reply.
My name is Graham Baker, or Mr Baker as you called me
on Facebook.
I have been in contact with some of you board members and
your legal team concerning the conversation we had on Facebook about one
of your dead clients’ accounts, But is seems the old boys school mentality is
being put into place ignore the problem and it will go away but I can assure
you it will not. You have made it clear that you have no morals concerning your
clients and that you think your position in Barclays Bank entitles
you to do whatever you want with money that is in your care, I find this
offensive and repugnant there for I am informing you that if you think I will
not do anything to bring this matter to the attention of the authorities
you are mistaken I am willing to take it to the highest levels of the
police and if need be the government I have copies of the conversation held by
us on Facebook and have sent one to my solicitor for safe keeping and she is
ready to proceed further with this matter you called me a fool that maybe but I
know right from wrong and you are so wrong thinking you will get away with
trying to obtain that which is not yours I will wait for a reply from you
regarding this matter or we can go to the next level and you try to
explain yourself to the press and the police and any other relevant
authorities I think the public will want to hear all about what happens to
their money when they die I am not afraid of going to court and I understand
that you have a large company of layers behind you, but I will have the public
behind me so make no qualms I will do whatever it takes to
get you attention concerning this matter Barclays does not
need any more bad press.
My email address is graz@pandora.be
My phone number is [protected] it is a Belgium number.
My address is Landbouwstraat 19
2020 Antwerpen Belgium.
Your sincerely Graham Baker.
Jenkins Antony
Hello
Thanks for the add
How are you doing Mr Baker?
Wednesday
10/1,
12:37pm
Expand
Show Images
Graham Baker
I am doing well thanks, and you?
10/1,
2:05pm
Expand
Show Images
Jenkins Antony
Very fine mr Baker
10/1,
2:05pm
Expand
Show Images
Jenkins Antony
Well my name is Mr.Antony Peter Jenkins, the C.E.O of
Barclays Bank, London, United kingdom, Married with two lovely kids, I am making
this contact with you based on the need for an individual/company who is
willing to assist me with a solution to a money transfer.This is a personal and
confidential business proposal which i will like to Share with you for the
benefits of both families.
Wednesday
10/1,
6:06pm
Expand
Show Images
Graham Baker
Hi first of all thanks you for your reply, I would like to
help you with your proposal but my company Is still in the proses of looking
for a property to set up we have a Belgium bank account and the company is
registered in the UK, but we are not a large company, but if you could let me
know more about what you need I will be happy to try and help
10/1,
6:31pm
Expand
Show Images
Jenkins Antony
I apologized using this medium to reach you for a
transaction/business of this magnitude, but this is due to Confidentiality and
prompt access reposed on this medium. In unfolding this proposal, I want to
count on you, as a respected and honest person to handle this transaction with
sincerity, trust and confidentiality.I have decided to seek a confidential
co-operation with you in the execution of the deal which i will like to share
with you An account was opened in our bank in 1997 and till 2003 nobody has
operated on this account, after going through some old files in the records, I
discovered that if I do not remit this money out urgently it would be forfeited
for nothing. This deposit was for 5 years and upon maturity I made effort to
contact my client, l could not reach him. I was forced to travel to Germany and
there I got the tragic news that, my client Mr. Husson, whose surname is same as
yours and his wife Maria, and two kids, his son in law Christian, and their
children, all perished on the Monday, 31 July, 2000 plane crash in German city
of Moenchengladbach.No other person knows anything concerning it because the
then manager of our bank at the time late Husson was depositing the funds have
retired presently, the account has no other beneficiary and my investigation
proved to me that his company does not know anything about this account and the
money involved is USD$26, 700, 000.00 (Twenty six Million seven hundred thousand
United states Dollar). We both have to invest on this business so as to follow
the lagal process, and as well share the benefits equally as partners. I will
have to work on the documents in the bank and take care of the fees and the
change of name in Mr Husson Files and Documents here in the bank.But you will
have to Consult an Accredited lawyer to Barclay bank here in London, United
Kingdom, which i will get you is details, if interested so he can stand and help
us in the claim and the transfer of the funds to your account in your country
Ok?
I want us to first transfer USD$9 Million from this money
into your safe overseas account before the rest so as to avoid any branch of
law to both Countries. I am seeking your assistance as a foreigner, since as a
C.E.O am not allowed to operate foreign accounts.if willing to assist me in
this transaction your share as compensation will be (50%), while (50%) mine.The
business is completely safe and secure, provided you treat it with utmost
confidentiality. It does not matter your area of specialization is not a
hindrance to the successful execution of this transaction. I have reposed
confidence in you and hope that you will not disappoint me. And this is 100%
risk free.We need to trust each other so that this transaction can be executed
faithfully, i want to know further details upon your acceptance of this
business proposal. I wait for your Response
Best Regards Mr.Antony Peter Jenkins. antony.jenkins40@yahoo.com
10/1,
7:24pm
Expand
Show Images
Graham Baker
Al this sounds good but one how can I tell if you are who
you say you are
there are so many com men on line and if this is real and
you are infarct Antony Peter Jenkins. then maybe we could meet and discuss the
transaction
10/1,
7:34pm
Expand
Show Images
Graham Baker
If you are interested in meeting me face to face then we can
talk business anything said will be kept private, I f on the other hand you are
infect not Antony Peter Jenkins. then we have nothing to talk about
10/1,
10:08pm
Expand
Show Images
Jenkins Antony
Very good Mr Banker
10/1,
10:13pm
Expand
Show Images
Graham Baker
So are you or are you not Antony
or do we say good bye with no more said
10/1,
10:23pm
Expand
Show Images
Jenkins Antony
First of all there so many fake people here on facebook, but
i want to assure you that you are on a safer side, Well sir my phone is been
programmed as a Government worker by ( B.C.S.C ) Background checks and security
clearances, my calls are recorded and as well as my bank and as such a personal
and private business i think we should treat this confidentially throught our
private email and below is my Bank I.D Card..
10/1,
10:23pm
Expand
Show Images
Jenkins Antony
10/1,
10:26pm
Expand
Show Images
Graham Baker
graz@Pandora.be
10/1,
10:30pm
Expand
Show Images
Jenkins Antony
Thank you for your understanding Mr Baker i will write to
your email now on what to do.
10/1,
10:42pm
Expand
Show Images
Graham Baker
I hope you understand my position as you state there are
many fake people on facebook and I have a family to think of as well as my
business and I like to know who I am dealing with so if there is any chance we
can meet that would be a help
10/1,
10:45pm
Expand
Show Images
Jenkins Antony
You are too busy am also very busy that why i suggest we
discuss through our private email
10/1,
10:46pm
Expand
Show Images
Graham Baker
ok
10/1,
10:50pm
Expand
Show Images
Jenkins Antony
Thank you for your understanding once more, i have already
sent you an email on what to do, and within 2 to 3 weeks we are done with
transaction
10/1,
11:15pm
Expand
Show Images
Graham Baker
I have not got any e-mails yet my e.mail is graz@Pandora.be
10/1,
11:55pm
Expand
Show Images
Jenkins Antony
Ok you write to my email now. antony.jenkins40@yahoo.com
10/2,
12:28am
Expand
Show Images
Graham Baker
I am trying to find out who you truly are I put I your
e.mail and got this Email: antony.jenkins40@yahoo.com
Name: Available
Location: Sunnyvale, CA strange for a man who lives in
London to have an e.mail so far from home
10/2,
12:32am
Expand
Show Images
Graham Baker
Sorry but I have friends in the local police in the Uk and I
am going to let them look into this if you are who you say you are then I am
sure you can find away of contacting me via other means but my gut tells me
other wise I will also contact the bank to confirm your id with the pic you
sent me if that is ok with you
10/2,
12:37am
Expand
Show Images
Graham Baker
I AM ALSO CONTACTING YOU AT THE BANK IF YOU ARE INDEED
Antony we wont have any worries
so please give me a contact number or that of you sectary
10/2,
12:52am
Expand
Show Images
Jenkins Antony
Well is seen you take me for a fool, let just forget about it
Mr Baker
By doing all that it means you want to implicate me
10/2,
1:02am
Expand
Show Images
Graham Baker
You ask me to trust you but a man
You are a ceo of a bank well we will see what the police say
about it and the bank
10/2,
1:42am
Expand
Show Images
Jenkins Antony
ok suit yourself
Thursday
10/2,
11:00am
Expand
Show Images
Graham Baker
Hi first things first if you can prove 100% that you are who
you say then business is business an id card can be faked agreed you say you
are married with two kids you can see my pics on line on my facebook you can
also see I have not got money and my business is just starting so nothing in
the pot yet I want to trust you and if this is for real and I can provide a
good life for my family then cool but, I need more prove before we go further
and why choose me I am a no body I was in England some months ago at one of
your bank if you can tell me why and what one then you have a deal we go
through with your deal would that be ok by you being the C.E.O you can out that
10/2,
11:01am
Expand
Show Images
Graham Baker
and sorry for my doubt but you should understand my
prospective
10/2,
11:08am
Expand
Show Images
Graham Baker
pluss I did not get your e.mail
Thursday
10/2,
2:34pm
Expand
Show Images
Jenkins Antony
Write to my email if you want more details about this
transaction
antony.jenkins40@yahoo.com
10/2,
2:37pm
Expand
Show Images
Graham Baker
but I have just contacted you via your email at Barklays
Bank 'antony.jenkins@barclays.com'
10/2,
2:39pm
Expand
Show Images
Jenkins Antony
Thats is my business mail Mr Baker, i mean my private mail
Please don't write to that mail again for security
propose, write to my private mail. antony.jenkins40@yahoo.com
10/2,
2:42pm
Expand
Show Images
Graham Baker
OH I see so you will not reply to that but it would prove
once and for all you are infect Antony
10/2,
2:44pm
Expand
Show Images
Jenkins Antony
This business is suppose to be private
Please Mr Baker if you are not interested please do not
bother me again or i will be force to block you
10/2,
2:48pm
Expand
Show Images
Graham Baker
Ok you trust me and I will trust you but no messing about
10/2,
2:50pm
Expand
Show Images
Jenkins Antony
I will show you the death certificate of our late client and
also his deposit slip through our private email
10/2,
2:53pm
Expand
Show Images
Graham Baker
ok sure
10/2,
2:53pm
Expand
Show Images
Jenkins Antony
Mr Baker i want to assure you that is 100% risk free and
legal and within 2 to 3 weeks the funds will be release to your country account
10/2,
2:53pm
Expand
Show Images
Graham Baker
graz@Pandora.be
10/2,
2:56pm
Expand
Show Images
Jenkins Antony
you write to my email so that i will reply you
10/2,
2:56pm
Expand
Show Images
Graham Baker
you can understand my fears I have nothing to offer you and
I have no criminal record and want to keep it that way
ok
10/2,
2:57pm
Expand
Show Images
Jenkins Antony
There are document that backup this transaction
10/2,
3:02pm
Expand
Show Images
Graham Baker
i have not got your email
try graz@telenet.be
10/2,
3:05pm
Expand
Show Images
Jenkins Antony
Is better you write me so i will know is you
After you send me your require details you will have to
Consult an Accredited lawyer to Barclay bank here in London, United Kingdom
In which i will give you is details
Well i want to assure you that this transaction is 100%
Legal.I have really done my underground work very well and this transaction
shall be done under legal means.
10/2,
3:08pm
Expand
Show Images
Graham Baker
ok I will do that
10/2,
3:08pm
Expand
Show Images
Jenkins Antony
Thank you
10/2,
3:09pm
Expand
Show Images
Graham Baker
you are welcome
10/2,
3:12pm
Expand
Show Images
Jenkins Antony
Ok please i want everything to be done fast so that the
funds will be release to us soon
10/2,
3:15pm
Expand
Show Images
Graham Baker
What do you need from me
10/2,
3:15pm
Expand
Show Images
Jenkins Antony
Have you write to my mail box
10/2,
3:16pm
Expand
Show Images
Graham Baker
I will do it now
10/2,
3:16pm
Expand
Show Images
Jenkins Antony
Ok i will tell you on what to to
10/2,
3:17pm
Expand
Show Images
Graham Baker
Ok
10/2,
3:17pm
Expand
Show Images
Jenkins Antony
Thank you
10/2,
3:23pm
Expand
Show Images
Graham Baker
I have sent a text to you
10/2,
3:25pm
Expand
Show Images
Jenkins Antony
Ok let me check i will get back to you
10/2,
3:33pm
Expand
Show Images
Jenkins Antony
Thank you Mr Baker i have receive it, go now and check your
mail on what to do.
10/2,
3:34pm
Expand
Show Images
Graham Baker
Ok
10/2,
3:34pm
Expand
Show Images
Jenkins Antony
ok
And i will love to hear from you today, so that i will start
work immediately
10/2,
3:37pm
Expand
Show Images
Graham Baker
That is good
10/2,
3:41pm
Expand
Show Images
Jenkins Antony
Yon saw it
10/2,
3:43pm
Expand
Show Images
Graham Baker
I have looked in both my email boxes but see nothing
10/2,
3:43pm
Expand
Show Images
Jenkins Antony
Ok let me send it again
Ok check both of them again and get back to me now
10/2,
3:50pm
Expand
Show Images
Graham Baker
nothing
can you just add a reply to my last text
none of your emails get to me and both work ok
10/2,
3:54pm
Expand
Show Images
Jenkins Antony
I don't know was wrong, that's why i told you is suppose to
be a private transaction
Please check for the last time maybe is network
10/2,
3:57pm
Expand
Show Images
Graham Baker
I think it is the network
10/2,
3:58pm
Expand
Show Images
Jenkins Antony
Please just hold on while i quickly open another mail box
10/2,
5:36pm
Expand
Show Images
Jenkins Antony
Hello Mr Baker
I Was busy before
10/2,
5:37pm
Expand
Show Images
Graham Baker
Hi
10/2,
5:38pm
Expand
Show Images
Jenkins Antony
Please send message to this new mail
jenkins.antonyp@yahoo.com
Sorry for the delay
Hello
10/2,
5:41pm
Expand
Show Images
Graham Baker
Hi
10/2,
5:42pm
Expand
Show Images
Jenkins Antony
Please try this new mail
10/2,
5:49pm
Expand
Show Images
Jenkins Antony
Go Check this your email i send you a message graz@Pandora.be please check weather it was
sent
Hello have you check it ?
10/2,
6:02pm
Expand
Show Images
Jenkins Antony
Hello
10/2,
8:30pm
Expand
Show Images
Jenkins Antony
Hello Mr Baker
Friday
10/3,
7:58am
Expand
Show Images
Jenkins Antony
I Need Your Urgent Reply Mr Baker so that i can start work
immediately
Friday
10/3,
3:23pm
Expand
Show Images
Graham Baker
Hi I am so vary sorry but my father in law was taken sick
plus your emails skid not arrive
Friday
10/3,
10:12pm
Expand
Show Images
Jenkins Antony
Hello Mr Baker
Do you receive my mail
10/3,
10:17pm
Expand
Show Images
Graham Baker
no I did not and now more then ever I feel this is one big
con and you are not who you say you are
10/3,
10:19pm
Expand
Show Images
Jenkins Antony
Mr Baker it would be better you just let me know weather you
are interested or not than fooling me around
10/3,
10:22pm
Expand
Show Images
Graham Baker
fooling you around you come on line and say hello and want
me to think you are the C.E.O of one of the worls biggest banks and you can not
even prove one way or another who you are just a copy of an id that could be
made up any place so once and for all sir who are you and what do you want
10/3,
10:27pm
Expand
Show Images
Graham Baker
don't think for one moment I would not go to London and
visit the head office in canary Warf with my solicitor and the police so if
this is a con then well done if infect you are who you say you are prove it and
don't mess me around
or do I make this conversation public on Facebook
10/3,
10:41pm
Expand
Show Images
Graham Baker
ok it goes on Facebook I have nothing to lose
10/3,
10:47pm
Expand
Show Images
Graham Baker
too late on facebook should make good reading
bye
plus the metropolitan police at Scotland yard now have a
copy
10/3,
10:51pm
Expand
Show Images
Jenkins Antony
You fool
Please chuck off the card. DO NOT BOTHER TO USE IT AGAIN. THESE PEOPLE ARE FRAUDS.
Dear Sir/Madam, This to inform you that I am ANU THAPAR a Barclay's Card Holder with card No. [protected].I am using this card form last six month and I am paying my all the dues on time.my last date for submittion for my pending amount is 22nd of every month.Last month I had pay my dues on 21st (I dropped my cheque on 21st of August), on time ), BUT Still I receive my bill with adding the late fees of(Rs. 2000/-) As I had pay my dues on time, So I am requesting you to Please Less that late fees amount from my bill. As I am using this card form Last six month, I also want to Increase the limit of the same. Waiting for your Positive response at the earlist.
Thanks & Reards
Anu Thapar
harassment calls from barclays credit card payment customer service in india from mumbai i recorded the conversation also.i & my family are very much disturbed by this phone calls .
On droppping a my cheque in favour of Barclays Bank PLC, at gangadeshwaram koil street chennai drop box on 26-04-2008. After dropping the Cheque well before the due date bank is continuously sending the statement demanding the Late Fee, tax and Interest. After dropping the cheque how can customer come to know about the cheque? he can know only when his/her account has debited. I had talked to Barclays payment persons many times and customer care also but no body is willing to give some kind of help.
NO ATM CENTRE IN MY CITY
NO BARCLAY BANK IN MY CITY
TOLL FREE CUSTOMERCARE NUMBER IS NOT WORKING
EVEN I TRIED YOUR OTHER CUSTOMERCARE NUMBERS ALSO THEY NOT AT ALL ATTENDING MY CALLS FOR A LONG & I WASTED A LOT OF AMOUNT FOR THAT STD CHARGES
Barclaycard bills online IS NOT TIE UP WITH MY BANK ACCOUNT
CASH COLLECTION EXECUTIVES ARE NOT COMING.
I HAVE ONLY ONE OPTION WHERE I CAN PAY MY BILL AMOUNT IS CHEQUE DROP BOX
PLEASE HELP ME REGARDING THIS ISSUE
B.KISHOR KUMAR
[protected]
Looks like they are stealing peoples money
I have taken credit card of Barclays. I used my card for the payment of mobile bill of Rs. 2900. Within the due date I payed 2800 and because of the executive submitting late in the office i was charged 3400 something for late payement.
Later after 6 months with the total interest it was 4000 something. I was told to pay 1000 Rs and they will reverse back my interest rate applied on my card. Even after paying 1000 Rs they gave a call 3 months later i.e. on March saying that you need to pay 300 Rs more to stable your account. I said no problem and I paid it. After 1 month later I again got a call saying that please pay 100 Rs now and you will get full and final settlement on your interest rate inspite of my principle amount being 0 Rs. I paid that and now after 1 month back I am again getting call saying that there was some technical problems and you need to pay 250 Rs more. What the hell is going on do i need to pay regularly or what ?. Yesterday I got a call saying that your settlement letter has been dispatched and now today they are saying please the rest amount.
Getting lucy lottery
Dear Sir,
Recently I have some mail in may ID. That was very shaking to me. Because that saw I have winning big prizing money to the Micro soft MSM Lottery. Please u will verify the cheating mails. I send the mail copy in under. Please clear the details that all real or cheating.
Note : I have paste the messsage which i got through mail...
CUSTOMERS ATTENTION
24hrs online Customer service
Barclays Commercial Bank Of London
London Branch...
P. O. BOX 738, 1 Churchill Place,
London, E14 5HP, U.K.
ATTENTION: YAHOO/REDIFFMAIL/GMAIL PROMO WINNER
This is to inform you that we are in possession of your winning funds and we have less than 72hours to transact with you.
Note your winning funds is 500, 000 GBP which is converted to you in india rupees 35, 098, 689.28 INR and is now ready to be transfered to your bank account information sent to us by you. All verification has been done, the telegraphic remittance process has been concluded and the funds is now available for immediate transfer into your nominated bank account.
This is in accordance with section 13(1)(n) of the international transfer act as adopted in 1993 and amended on 3RD July 1996 by the constitutional assembly, We want you to understand that you need to pay the (Cost Of Transfer ) to enable us proceed with the transfer of your winning funds.
The (Cost Of Transfer ) means C.O.T. Every bank charges a certain amount for transferring funds and it is known as the Cost Of Transfer . The amount is £360 GBP(Three hundred and sixty Pounds Sterling only) equivalent to 25, 271 INR(Twenty Five Thousand, Two Hundred and Seventy One Thousand India Rupees). This amount must be paid by you before this bank will proceed with the transfer of your winning funds.
The Cost Of Transfer charges is legally for licensing and coverage documentation and approval signatures for the transfer before money reflects in your nominated bank accounts.
ATTN: The TRANSFER CHARGES cannot be deducted from your funds, your funds have been protected by a professional handcover insurance policy, it has to be remitted to you in full value, we advise that you kindly send the payment of 25, 271 INR via Bank Transfer into the account details that will be given to you by this bank.
Note: The COT fees has to be paid via our Affiliated Export Accounts in india. For easy payment, we will provide you with the Affiliated Export Account details in your country to enable you fasten the process so that the transfer of your funds can take place immediately. And also be informed that as soon as you meet the requirement, the transfer of your funds to your account will commence today only and money will reflects in your nominated bank accounts same today.
Upon your response to this mail, we will give you our account officer details for payment of Transfer Charges.
While we await your response thank you for your time and urgent attention to these vital request as we are committed in delivering high quality banking services to suit your needs.
Mr. Robert Williams
(Senior Officer)
Account Department (Local/ Foreign)
International Banking Unit,
Barclays Bank Plc..,
Tel: +[protected], +[protected]
[protected]@barclays-groups.co.cc
Barclays Bank Plc.
==============================
Home internet online transfer
==============================
Travel Services
==============================
Standard Account Services
==============================
Foreign Currency Drafts
==============================
Company or Personal Cheques
==============================
Western Union Payments
==============================
Copyright © 2010 Barclays Bank Plc.
Lousy customer sevice & high rates
I called concerning my forever changing minimum payment. I went from customer service to collections and the bucked stopped with them. I was never late on this acct and closed myself. I called on 8/3 to see if my interest could be adjusted. These peoplr rely on a computer model to respond to customers and basically they are no help. I am seriously considering stop paying and deal with their collections dept when the time come. This company will not budge for any reason. They refer you to your local consumer credit counseling service as if we don't already know where to go. Beware of those credit card companies that give you a higher credit limit over anybody else. Mines was $5k and that was a trap. My prev stmt bal last month after making a payment has a new higher balance this mo.
The complaint has been investigated and resolved to the customer’s satisfaction.
I also had a terrible experience with their customer service. I have cards with companies I love because of their customer service- LL Bean and Apple. However, because of my experience with Barclays Bank credit card service I am now trying not to use those cards or even shop at those companies. I had a perfect record and one day they tacked a $20 late fee because my automatic payment was a day late. Every other time I had a similar problem with other cards, they told me I had a perfect record with them, they understood, and they removed any charge. This time the woman would not even give me a supervisor and said I would have to send a letter to some office.
I was so glad to see this when I ran into it accidentally while going to the credit card website. It has been my fantasy to get back at them and maybe if enough of us complain they will lose their corporate clients. They clearly do not care about individual clients but I am going to write a letter to LL Bean and send them a copy. If there are others complaining, there is hope!
Don't use that bank you lose your money
This bank no one know what is going on with it you call they tell you your transaction is with this people you get transfer to the other people to tell you ahhhhhhhhhhhhh we know nothing about it.
I have had parchest and item from eBay and it was sent to i don't know whom after contacting paypal more then 15 time i was told that if it was sent to any where is the street that you live on matter is solved for them. so i contact my bank barclays and filed un-recieved item three days later they refund the money back to my account on april 10 2010 then they send me a letter to say if It is not my transaction send it back and they will finish it for me so I did, 10 days later the money was taken back from my account by barclays so i contact them and they told me we sent you letter but you didn't reply i told them that i did any ways they told me if i fax it will be faster so I did then they told me i need to wait for 10 working days after 10 days they told me that they are waiting on my fax no matter what i told them they told me the same send it again after 10 days again send it again after other 10 send it again finally they send me other letter saying to view sign and send it again this one was received after 3 time faxed and the customer service with me on the phone and she told me she filled it her self and was not in the file or the system now on the 29 of july they said it is with the fraud department and that department know nothing about it a customer service from the fraud department contact the debit card they told her we are not going to talk to you so she filled a complain and today is the 2nd of august and no one in barclays bank know what is going on at all I will be scanning all letter and documents i received from barclays bank just gonna take the account number off for security and put it all in the open for the public to read and for all to avoid barclays secrets and what they are doing in that bank
The complaint has been investigated and resolved to the customer’s satisfaction.
Barclays Bank Reviews 0
If you represent Barclays Bank, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
About Barclays Bank
In addition to personal finance, Barclays has a suite of services for business clients, including business accounts, commercial loans, and payment processing solutions designed to support businesses of different sizes. The bank also provides wealth and investment management services for individuals seeking to grow their wealth.
For corporate clients, Barclays offers more complex services such as risk management, financing, and capital raising through its investment banking division. The bank operates both in the UK and internationally, providing a global reach for clients who require cross-border financial services.
Barclays places a strong emphasis on digital banking solutions, with online banking platforms and mobile banking apps designed to give customers convenient access to their accounts and financial services. The bank also provides customer support through various channels, including telephone banking, in-branch services, and online assistance.
As a long-standing institution, Barclays has a history of adapting to the changing financial landscape, aiming to meet the evolving needs of its customers while navigating the regulatory and economic environments of the banking industry.
Overview of Barclays Bank complaint handling
-
Barclays Bank Contacts
-
Barclays Bank phone numbers+44 34 5734 5345+44 34 5734 5345Click up if you have successfully reached Barclays Bank by calling +44 34 5734 5345 phone number 22 22 users reported that they have successfully reached Barclays Bank by calling +44 34 5734 5345 phone number Click down if you have unsuccessfully reached Barclays Bank by calling +44 34 5734 5345 phone number 15 15 users reported that they have UNsuccessfully reached Barclays Bank by calling +44 34 5734 5345 phone number19%Confidence scorePersonal Banking - within UK+44 24 7684 2100+44 24 7684 2100Click up if you have successfully reached Barclays Bank by calling +44 24 7684 2100 phone number 17 17 users reported that they have successfully reached Barclays Bank by calling +44 24 7684 2100 phone number Click down if you have unsuccessfully reached Barclays Bank by calling +44 24 7684 2100 phone number 20 20 users reported that they have UNsuccessfully reached Barclays Bank by calling +44 24 7684 2100 phone numberPersonal Banking - outside of UK+44 80 0085 1115+44 80 0085 1115Click up if you have successfully reached Barclays Bank by calling +44 80 0085 1115 phone number 1 1 users reported that they have successfully reached Barclays Bank by calling +44 80 0085 1115 phone number Click down if you have unsuccessfully reached Barclays Bank by calling +44 80 0085 1115 phone number 0 0 users reported that they have UNsuccessfully reached Barclays Bank by calling +44 80 0085 1115 phone number100%Confidence scorePremier Banking - Existing Customer+44 80 0924 7365+44 80 0924 7365Click up if you have successfully reached Barclays Bank by calling +44 80 0924 7365 phone number 2 2 users reported that they have successfully reached Barclays Bank by calling +44 80 0924 7365 phone number Click down if you have unsuccessfully reached Barclays Bank by calling +44 80 0924 7365 phone number 0 0 users reported that they have UNsuccessfully reached Barclays Bank by calling +44 80 0924 7365 phone number100%Confidence scorePremier Banking - New Customers+44 34 5605 2345+44 34 5605 2345Click up if you have successfully reached Barclays Bank by calling +44 34 5605 2345 phone number 1 1 users reported that they have successfully reached Barclays Bank by calling +44 34 5605 2345 phone number Click down if you have unsuccessfully reached Barclays Bank by calling +44 34 5605 2345 phone number 1 1 users reported that they have UNsuccessfully reached Barclays Bank by calling +44 34 5605 2345 phone numberBusiness Banking - Existing Customer+44 80 0015 4242+44 80 0015 4242Click up if you have successfully reached Barclays Bank by calling +44 80 0015 4242 phone number 2 2 users reported that they have successfully reached Barclays Bank by calling +44 80 0015 4242 phone number Click down if you have unsuccessfully reached Barclays Bank by calling +44 80 0015 4242 phone number 1 1 users reported that they have UNsuccessfully reached Barclays Bank by calling +44 80 0015 4242 phone number33%Confidence scoreCorporate Banking - within UK+44 16 0656 3191+44 16 0656 3191Click up if you have successfully reached Barclays Bank by calling +44 16 0656 3191 phone number 1 1 users reported that they have successfully reached Barclays Bank by calling +44 16 0656 3191 phone number Click down if you have unsuccessfully reached Barclays Bank by calling +44 16 0656 3191 phone number 1 1 users reported that they have UNsuccessfully reached Barclays Bank by calling +44 16 0656 3191 phone numberCorporate Banking - outside of UK
-
Barclays Bank emailsinternetsecurity@barclays.co.uk99%Confidence score: 99%supportstockbrokers@barclays.co.uk95%Confidence score: 95%
-
Barclays Bank address1 Churchill Place, London, England, Greater London, E145HP, United Kingdom
-
Barclays Bank social media
-
Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreSep 19, 2024
![Bank Of China [BOC] / BOC International Holdings](/images/business/48-48/109927/bank-of-china-boc-boc-international-holdings.){kind=small}
Most discussed complaints
International AccountsRecent comments about Barclays Bank company
International Accounts
Nevada State Bank
18 reviews
The Merrick Bank
38 reviews
Woodforest National Bank
256 reviews
![First Abu Dhabi Bank [FAB]](/images/business/48-48/131372/first-abu-dhabi-bank-fab.jpg){kind=small}
First Abu Dhabi Bank [FAB]
284 reviews
Heartland Bank & Trust Company
1 review
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.