Barclays Bank
Reviews and Complaints

I paid off my account on 1/13/12 and four business days later, I noted that Barclay Bank/Juniper have not yet closed my account. I called them three separate times to ask that they close the account and finally on 1/23/12 (twelve calender days after they were paid) they sent a letter with a total balance due the difference between the amount I sent them and the payoff letter is interest and fees which they have added unto the account. On 1/252012 ( eight business days later my payoff check was cashed).

During the same period when my account was supposed to be off, they charged me interest and fees. Having realized their zealousness, they reserved the interest fees, but still charged me for the fees. However, both the fees and interest are derived from the total amount owed according to their statement. I paid the fee as soon as I received their statement in April, but they claimed that the fees was paid late and therefore, I owe them the fees plus late payment.

I spoke with a supervisor on 5/1/2012 and the lady having put me through repetitions and trying to me understand that they were doing me a favor, offer to made a deal to pay the late fees because according to her, the bank has already helped me by waving the interest fees on an account with zero balance and more importantly one that should have been closed on 1/13/2012.

I paid off my account on 1/13/12 and four business days later, I noted that they have not yet closed my account. I called them three separate times to ask that they close the account and finally on 1/23/12 (twelve calendar days after they were paid) they sent a letter with a total balance due the difference between the amount I sent them and the payoff letter is interest and fees which they have added unto the account. On 1/252012 (eight business days my payoff check was cashed).

During the same period when my account was supposed to be paid off, they charged me interest and fees. Having realized their over zealousness, they reserved the interest fees, but still charged me for the fees. However, both the fees and interest are derived from the total amount owed according to their statement. I paid the fee as soon as I received their statement in April, but they claimed that the fee was paid late and therefore, I owe them the fees plus late payment.

I spoke with a supervisor on 5/1/2012 and the lady having put me through repetitions and trying to make me understand that they were doing me a favor, offer to made a deal with me to pay the late fees because according to her, the bank has already helped me by waving the interest fees on an account with zero balance and more importantly one that should have been closed on 1/13/2012 or when I called them on 1/17/2012, 1/20/2012 and 1/24/2012

My take on this, is that Barclay Bank/Juniper engaged in consumer ripoff and scam in order to get more money from customers whose accounts are supposed to be closed. I am sending this matter to my state attorney general's office for action.

When I closed my account with them, I also closed two other account, surprise surprise, the two other credit cards closed my accounts and I have not had any problems except for Barclay Bank/Juniper. When I brought this to the attention of the lady I spoke with, she tried waving that away as different from how Barclay Bank/Juniper does business.

I refused to be shafted by Barclay Bank/Juniper I have paid them what I owe them and refused to give them any more of my money. Documents will be made available upon inquiry to verify facts related to this matter. Thank you for reading.

Dear All,

I have had the misfortune to deal with Barclays Bank, actually I bank with them and I often wonder why? This bank by far is the worst bank I have every dealt with in my life and I have worked for so many. When I joined them 10 months back they enticed me to bank with them by saying they would give me products so I could bank with them solely. Of course after I transferred my salary and wished to apply for a credit card they said my company wasn’t listed and I had to wait for a while. A while turned into 7months and finally a bank representative out of the blue on his own contacted me asking me if I was interested in applying for a credit card. I was actually quite surprised and asked if he was sure I could apply as the bank had told me initially I wasn’t eligible as my company wasn’t listed. He assured me that it was ok and I should give him all my documents. Let me tell you it’s been 3 months and I still haven’t received my CREDIT CARD! I have been in touch with the sales representative Mr. Umar [protected] and he has been actually pleasant enough + very cooperative by actually listening to me and getting my case forward. I see no fault of his however, he then tried to put me in contact with his so called Boss Mr. Vishan Khan [protected] who I was told when he gives his word always sticks to it. He has been promising me for the past 4 weeks that he will have my card approved, delivered by giving me a different date each time. I am due to go on leave and that was the whole point of me applying the card in the first place. He even made me change my leave date several times by PROMISING me that he will have the card delivered. Now he doesn’t even answer my calls!. Which I frankly think is even more frustrating. Now the new excuse is that my card has finally gone for printing and came back with my name wrongly spelt. Please note my name and last name has just 4 letters each “Ritu Kaul’ How can anyone make a spelling mistake!

How does anyone wait for 3 months for a Credit card! I have banks dying to give me business but I thought no, I should bank with BARCLAYS as my account is with them and it would be list easier. I should have known as lot of people had warned me against banking with you. I think you love losing your customers I want to give you business and you push me away.

I wish I had complained earlier but I was giving YOUR GUYS time and counting on their false promises but not anymore. I am so done!

Frankly I am very disappointed with the BANK and its employees. They come up with a dumb excuse each time. I promise you if I don’t receive my card latest by Feb 23 Thursday morning 11AM, I will make sure my case is taken to the CENTRAL BANK!

And this is a warning I am very much going to do!

One of Barclays associates has been harassing me via text. I called Barclays hoping to have this issue resolved before it got to out of hand. I was routed several times to an automated machine prompting me to enter a new 5 digit extension which never connected me to a live person. I finally got through after I pressed charges, and signed a warrent for this indivual's arrest. I was given a fax number so that I could fax over my police report for their employee. One of the messages I recieved was a picture mail, and Barclays computer screen was in the background displaying a customers personal infomation. This is in violation of the Hippa laws.

Dear Sir,

I and my family members are being harassed by Barclays bank UAE regarding non payment of dues. I submit that I have paid all dues upto December 2011 as required by them. I have also submitted proof of payment including transaction reports from UAE exchange confirming the transaction has been credited to my account. I have been doing so since March 2010 when i relocated to Qatar from UAE during the financial crisis. I have always paid my dues on time and have never defaulted or tried to negotiate with them to reduce my dues.

They are neither providing me with proof of that they have not received the money nor are they accepting the proof that I have paid and instead exponentially incresing my payment dues. The are also calling up my family members in India and harrasing the same.

I am unable to attach the document with all the details and will forward to a mail adress if provided and request your kind assistance in highlighting this matter as I have nobody else to turn to except the media to highlight the issue. I cannot afford a lawyer and the amount due is too small to warrant a civil litigation

I am happy send you and provide all details in this regard. Please help me Urgently
Sanjeeva

As we had moved to another business address we cancelled the advance DD for the rent, We were out of the old and into the new by the 23.12.2011. The cancelled rent was paid on the 25 of the month. I found out that it was still paid (a day earlier) than usual.
we have found that any DD or SO was paid in advance if a company cheque or bacs was due so that we were put into overdraught. This seems to be banking law as it also goes on if you pay in cash, say £1000.00 and the pay a bill the same day they will pay the bill before marking in the cash so you overdraw.
Bankers are all s*%£. They should be shot in front of their families!

Do not for the love of God go to Barclaycard Merchant Services. They have moved their call centres to philippines and India. My initial phone call to sort out a trivial matter went from philippines, to India, to Manchester, then Liverpool. I was then put back to philippines to speak to the supervisor Mr Deleon. The person I spoke to in India could not work out the difference between an account number and merchant number. It was quite surreal. I spent 2 hours on this phone call. I have asked for my hourly pay and my phone bill to be paid by Barlcays. When you phone merchant servcies the call centre staff seem to know nothing about small banking matters. Every question you ask them, they need to put you on hold to speak to someone in the UK. If you have more than 1 question, please give yourself at least 30-40 minutes to complete your call. I did ask if I could speak with the people in London so I didnt have to have a 3 way conversation, but apparently the people in London dont like to talk to their customers. So I decided to call up Barclays themselves to try and make a complaint, and was shocked when I heard, that Barclaycard is nothing to do with Barclays! Barclays did not even have a number to make a complaint regarding Barclays merchant services. Shabby, shabby, shabby...!
Barclays has outdone themselves this time with their cost cutting schemes of international call centres. Do yourself a favour, go with merchant service provider!

I have had an L.L.Bean branded Barclay VISA card for several years. When I owed anything, I always got a paper bill and wrote a check for the full amount and mailed it to Wilmington, DE. I had no problems.

Last month I ordered a BestWestern branded Barclay MasterCard because it offered a free night after the first use. My bill came electronically and I paid it thru MY bank's Bill Pay service. I had no idea that THIS Barclay card was supposed to be remitted to a different P.O. Box in Philadelphia. How could I know that when it didn't provide a remittance address on the statement they emailed?

Anyway, my due date came and went and no payment posted. I got hit with a $20 late fee. I called three times and finally someone told me that the BestWestern MasterCard payments were not processed in DE, but PA. I have no balance on the VISA card and have asked that they locate this missing payment and post it to the correct account and reverse the late charge. They have lied about setting up a case # on this or attempting to trace the money. I am disgusted. My bank shows this transaction completed on July 1. I don't know what to do!

I am disgusted with the lack of help from Barclays, , I have sent letters, , emails to my bank in Sotogranda, and no response also tried calling head office in Madrid about my problem.
I have a mortgage with you now for 6 years, only to find out my apartment is illegal! In Marbella this is a very big problem!
When they found out my house was illegal 3 years down the line they would not keep my mortgage at the same rate as agreed..when the problems hit the banks world wide and in America, BARCLAYS then LOST half of my money! Just like that.. we are just a number and they make all the profits and never think of the client.
I have asked them to release my fund invested to pay my mortgage but they will not, , they want to win all round, , these are not normal times and it is bout time the banks had a conscious and helped the clients, , it is awful how i am harassed each day by 10 calls a day from a call centre and none of them understand or want to know the problem, , it seems to me that with the technology now it has made things worse for the client, , , Your Bank BARCLAYS are just thieves in suits, , you all get away with it, , I never get a response so i am now going to the TV in UK where they film for Spain about all the problems ex Pats have here and the way our life has been ruined by the corruption and the lack of help or understanding with Barclays, , I will fight to the end, , , it is disgusting and illegal the way you treat your clients, ,

I have Credit card from the Barclays bank, which I had applied last year, and by the reason, I could not use it anymore. Therefore, I thought it is better to cancel the card and I simply called the bank for the cancellation with the reason that I think 7-8 months back, which I do not remember exactly. Instead, they did not cancel the card but assured me to retain the card something like that but will not be any charges either. However, I got surprised when I receive the statement in the month of September with 100 AED, which they have charged for SMS Subscription, so I called the bank that I have never applied for this service even though I am not using this card then why should I apply for this service unnecessarily. The someone from the bank assured me to reverse the same amount and I don’t have to pay anything but I was keep getting the SMS’s that “Your Barclays card account is still overdue. Please deposit AED 100) when I called the customer care once again that I am still getting the SMS’s and they checked and saying that you have to pay 172 AED as the system is reflecting the outstanding. When I briefed them, again the past story they raised a complaint with number UAE-1146300-S6THFO and later a week I got the SMS from the bank that your raised complaint has been resolved. Now today I got another statement with new charges showing the credit shield and late payment fee of total 176.38 AED.
You might be surprised that statement date is 12th of each month and they have reversed everything on 10th of this month, that means on 12th of this month the bill will be generated with outstanding zero because everything has been reversed before the statement date but they charged me 175 AED on 11th October for LATE PAYEMENT FEE” and on 12th October 1.38 AED for “Credit Shield”.
When I called the bank once again and they are telling me the new stories, which I have never heard before.
Now I am fully frustrated with the bank f and I simply want to get rid from this card but they are happy to screw me all the time with new surprises, For the sake of GOD; it is my humble request kindly post this in that way so that they should understand how they should deal with the customer.

Sir I gt mail that your email won 750000 gbp I want you please check it and tell me is it real or fake

[protected]@gncn.Net
Barclays commercial bank has dedicated banking services that grows with your business and experts who understand your needs and ambitions. Barclays bank plc is authorised and regulated by the financial services authority. Barclays bank plc adheres to the principles of the banking code. A copy of the code is available on request. "the woolwich" and "woolwich" are trading names of barclays bank plc.

Customers attention
24 hrs online customer service
Barclays commercial bank of london
London branch...
Po box 36997, catford,
London, se6 4wt, uk
Registered office: barclays,
Registered no: 169628.

Attention: microsoft lottery winner

We are sorry to inform you that your transfer could not be completed, due to the fact that your nominated account is not a foreign account.

However, your winning fund of & pound;750, 000 gbp is set to be transfer to your home bank account information sent to us. All verification has been done, and your winning fund can only be transfer through the reserved bank of india. Because your nominated account is not a foreign account.

Note: the reserved bank of india will charge you rupees 24, 770 inr as administration fee to enable them to transfer the funds successfully to your account. This administration fee comprises of registration fee of rupees 10, 500 inr, foreign exchange stamp duty 8, 500 inr and clearance fee of rupees 5, 770 inr. So the total becomes as rupees 24, 770 inr.

This is in accordance with section 13 (1) (N) of the international transfer act as adopted in 1996 and amended on 3rd july 2001 by the constitutional assemble. We want you to understand that your won amount will now be transfer through the reserve bank of india to avoid any inconvenience or delay that might lead to loose winnings.

To proceed further you are to re-confirm your account information and kindly send us 1 passport photograph on time to avoid delay.

Account name:
Account number:
Bank name:

Be assured inline with our principles of efficiency, transparency and customer satisfaction, we will handle your case with the highest level of professionalism and discretion to ensure you receive your prize within the shortest possible time. You will only have to follow instructions as stated above and accordingly as all procedures are meant to protect clients and to avoid cases of misappropriation of fund.

Towards your response to this mail, we shall assign one of our officer to carry out this transaction in reserved bank of india same day will receive your mail. Maywhile, the officer will be coming down to india with your won cheque along with your winning certificates and the cheque will be deposited in reserved bank of india. Note that the rbi will transfer your fund to your local account immediately after the documentation process.

While we await your response thank you for your time and urgent attention to these vital request as we are committed in delivering high quality banking services to suit your needs.

For query or further clarification, please contact the senior accounts manager of the account department on direct line +[protected] sir adolf stratford thomas (Mr. ).

Sir adolf stratford thomas (Mr. ) ,
(Senior officer)
Account department (Local / foreign)
International banking unit,
Barclays bank plc.. ,
Tel: +[protected], +[protected], +[protected]

Barclays bank plc.
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Home internet online transfer
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Travel services
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Standard account services
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Foreign currency drafts
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Company or personal cheques
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Western union payments
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Copyright & acirc;© 2010 barclays bank plc.
______________________________
Confidential from barclays bank plc.

Customers attention
24 hrs online customer service
Barclays commercial bank of london
London branch...
Po box 36997, catford,
London, se6 4wt, uk

Registered office: barclays,
Registered no: 169628.

This is to notify you that your won cheque has been referred from the signal department here in uk to the reserve bank of india waiting for the arrival of the processing officer to procure the vital document needed for the prompt transfer of your funds.

However, the processing officer will be leaving for india tonight for the purpose of the transfer of your fund to your local account.

Meanwhile you are to pay your rbi conversation fee immediately the processing officer get in touch with you, the reason why it will be of paramount importance for you to get that done immediately, that will enable them to procure the vital document needed for the prompt transfer of your funds. The rbi conversation fee consist of the insurance & ministry of finance stamps as well as the approval signature from india government. According to the telephone conversations I had with the (Rbi) public relation officer, they indicated that immediately the necessity is been put in place your fund will be transfer to your account immediately.

I do advise you to cooperate with the processing officer (Dr. Peter cohen woolfe) to enable him get your fund transferred to your account tomorrow only. See below the processing officer's details:

Name: dr. Peter cohen woolfe
Age: 65-years
Nationality: british
Country of resident: england
Email: processingmanager_dr. [protected]@yahoo.Co. Uk

Please be reminded that the administration fee is 24, 770 inr according to rbi (Pro). And it has to be remitted to the officer immediately he get in touch with you. We sincerely assure you that all processes are well co-ordinated with utmost experience and as soon as the processing officer arrive india tomorrow morning all transactions should be fixed. Once again we are sorry for the inconveniences. Thanks for your patience and being part of us. You can write us if there be any query.

We expect that you co-operate with the processing office to enable him get your fund transfer to your local account on time.

For query or further clarification, please contact the head of foreign remittance department (Cheif executive) on direct line +[protected]

Sir adolf stratford thomas (Mr. ) ,
(Senior officer)
Account department (Local / foreign)
International banking unit,
Barclays bank plc.. ,
Tel: +[protected], +[protected], +[protected]
Barclays bank plc.
==============================
Home internet online transfer
==============================
Travel services
==============================
Standard account services
==============================
Foreign currency drafts
==============================
Company or personal cheques
==============================
Western union payments
==============================
Copyright & acirc;© 2010 barclays bank plc.
__________________________________
Confidential from barclays bank plc.
Proud sponsors of the barclays premier league.

I called Barclays Bank today concerning my US Airways Mastercard account requesting help from any program offered for customers in hardship who cannot make their current payments. When I lost my job three years ago, I was told that they had a program to freeze the account for 6 months and no payments were due during that time. Today I was told that there is no program being offered. I am unemployed and cannot make anymore payments until I get a full time job. I have had this account for over 20 years and never missed a payment. Defaulting on the credit card will decrease my chances of getting hired and will not be good for their business either. It really seems that they are not so concerned about having account defaults on their balance sheet as long as they can count on the USA federal government to make up their lost revenue with taxpayers’ money.
I am about out of Hope and have just a little Change left in my pocket. I still have the skills to engineer $millions computer systems for companies such as AT&T and Verizon.

I have had bank account with Barclays Bank PLC for many years. I was disappointed to learn that their international team closed my account as I asked them to temporary change my address to Iran.
I have been complaining in the last 2 years and asking for explaination but did not receive any.
One would expect a responsible behaviour from an international bank and all I can say that Barclays bank has behaved in an arrogant manner by treating me in such way.
Please, do not bank with Barclays.

I have had a USAirways credit card for 30 years. I have a $20, 000 limit and have never been late in payments. In the last year, Barclay's (which took over the card from Bank of America) has put my card on "hold" numerous times, resulting in the card's being declined when I go to use it. This is quite embarrassing and irritating. Each time I have called to find that there was a concern about some innocuous charge. The last three times it was because (1) I bought an iPad from the Apple Store online, (2) I charged a meal at a restaurant in Chicago (I live on east coast), and (3) I checked into a motel 100 miles from my house while on a business trip. The nice people in India, or wherever they were located, sympathized with my frustration and suggested I could avoid the travel-related holds by notifying Barclay's any time I went out of town. That is the only thing they could come up with. I pointed out that people have credit cards in large part to facilitate travel, not to make it more difficult. Has anyone else had this problem? I will not continue to use this card.

Reference to authorization of your accrued interest of us$1, 000.000.00

Following to your email stated below I called and a man told me I have a wrong number.

Your email has been notified for the release of your international certified bank draft or debit visa cash card. upon the obtaining the irrevocable normalization of your details in the law court here in united kingdom london within 24 hours.

Note that everything, documents related to your accrued interest of us$1, 000.000.00 will be forward to you together with your international certified bank draft or debit visa cash card depending your choose of the alternatives stated below.

International certified bank draft, you will obtain affidavit to cover the lotto treasury account and bank draft delivery.

Debit visa cash card, will be activation by you, which access pin code will be giving to you before the original will be dispatch to your address through the ups. note that you will have privilege to cash us$5, 000.00 to us$15, 000.00 daily in any automate teller machine (atm) within your city.

We need your identification license to get normalization of your details in the law court here in united kingdom london before anything will happen this is not scam as I am sending you my barclays bank id for your for verification.

I look forward to hear from you.

Yours faithfully,

Mr. hills luck
Private banking section barclays bank london

I have been with Barclays Bank over 20 years. Money was taken from my savings account via current account also via atm. Barclays closed all my accounts, including credit card. Barclays claims original chip and pin was used as I was the fraudster. I contacted the Ombudsmans regarding all three cases, which all ruled in favour of Barclays Bank. During this time my mother passed away and Barclays left me in a situation I would not wish upon anyone.

I have paid money to a solicitor to get advise and help who promised they could help me and now it seems I have thrown money away.

In tuesday, march 22, 2011 9:41 pm i've received massage telling me that i won 8000000 from your web site and it's in the barclay's bank london uk you fund them with it for my account email (dark [protected]@yahoo.com) so i just wont to know about why that did this just joke why people do tings like that it's seem to be dump and crazy and why this bank let someone do this better judge hem cause the bank depend on his reputation aren't you agree with me thank about taking time to listen to this think that bring headache and this is the massage

Barclay's bank london uk
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>from: the desk of
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>mrs.jane rechy
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>managing director,
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>re: payment of us$800, 000.00 interest into your account:
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>i am mrs.jane rechy. managing director, corporate services division and head of swift transfer unit of barclay's bank london uk.
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>sometime ago, in our bank your inheritance fund was brought to our bank from national lotto group here in england and after some period, the money was taken back to their treasury. but for the period of time this money was in our bank, it generated an interest of us$800, 000.00 which we are about to pay you via international certified bank draft through our corresponding bank in us. (bank of england).
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>for your information and advice, you need to hasten up to pick this fund because from time to time the national lotto group auditors do come to our bank to cross-check our files and our financial update, the earlier you comply with the demands of the delivery of the fund, the faster the action, because when the auditors arrive and find out that this interest fund is still in our bank they will call back the accrued interest to the lotto treasury account.
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>what we need from you now is any form of your identification for example;your international passport or your driver license, your telephone and fax numbers for easy communication to you with your mailing address where this draft will be delivered. as a matter of fact we don't have enough time to waste since we have wasted time in contacting you through phone, so try and comply with the entire necessary requirement for the transaction
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>contact mr.roy williams
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>tel: [protected]
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>[protected]
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>[protected]
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>[protected]
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>[protected]
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>fax: [protected]
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>email : barclays.[protected]@blumail.org
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>note i have attempted to call you but all effort failed and i had to send you a mail on this email address, which i guessed belongs to you.
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>expecting your immediately response.
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>yours sincerely,
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>mrs.jane rechy
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>managing director

ok thanks

A charge of 115$ was made by minors on my wyndham rewards visa-they are run by Barclay Bank apparently. I complained to the vendor and the credit card customer service department. I was told that the charge would be removed if I provided proof of not having received item.Barclay Bank went back on their decision/word, after I provided the proof of not having the item. they started quoting me some bull about the time having expired for a dispute although there is nothing like this on their site nor were any letters sent to me, indicating that I had a certain time limit to dispute this case. the customer service reps are rude, misinformed and it takes almost 3o minutes to get connected to the right department after they ask you about your issue several times.
I am warning everyone not to sign up for WYNDHAM REWARDS since this is how this nightmare started. they promise you a free hotel night to sign up for the card. Once you sign up, you have to make additional purchases to qualify for the points and then when you try to redeem them, their system is always down, or you have to wait 20+ minutes to speak with a rep about your account. Not worth the time and frustration!

Barclays are the worst bank ever. Please read this before you even think about opening or staying with barclays.

Ive been a customer since the age of 10. Ive always thought them to be a decent bank. But in the last few months ive had the worst service ever.

I was out of the country for 6weeks in january, I was still employed and was still recieveing 8 weeks worth of wages as I was getting paid twice when I was on holiday. The day I land, I need to withdraw money as I needed to add call time to my phone. But my card got declined. So I check my balance and I see that I have 180, which is strange because I should have had & pound;1200 in my account.

So I phone barclays customer service. And they told me that 200 was taken out due to a credit card bill. And the rest was taken out due to two transactions, one of the amounts was for & pound;400 to aa insurance, another is & pound;200 for some other housing association. They are not mine as I live with parents and I dont have a car.

So they reported it and told me that they are going to investigate it and then refund me the money after the investugation. I would need to fill out the forms, and that it would take an average of a month to return my money, they would issue me with a new card. So a week later I withdraw some money and notice then I see my account balance had & pound;900. I asked a friend who was currently working for a bank some advice and he says. It waqs probably an error due to the fact that they gave it back so soon. So I didnt do anything about it.

A month later, it happens again, apart from the fact that the transaction for aa was the same and the 200 was for british gas. I asked how could this be as I got a new card. So they told me, I would need to fill out the form otherwise they will take the money out of my bank again this will keep on happening. At the time I was in my branch ringing off of the customer phone, my personal banker said, bring it in to us, and we will fax it on your behalf, it will get there soon. So I fill out my forms, there were two papers to the form, but the last paper only has three lines of writing. I return the form back to the branch who faxes it for me.

Now today I check my balance. I have & pound;130 pounds at 9.00 am. I go to work, go on my break, and my card gets declined. I check mybalance, I have nil to withdraw. I ring up barclays to be told they have redebittied the transactions made on my account. So my account is now & pound;400 pounds overdrawn I asked why? Because I didnt send all the paperwork, I told them it was faxed on my behalf, they said they recieved one page of the paperwork and not two. I said well I didnt fax it, a lady at my branch did. They said without the paper work they couldnt process the investigation and took the money for the payments.

I argued with them for a good hour explaining, my situation in the end speaking to four people who all told me the same thing. They cant do anything unless they have the full paperwork. They accept it wasnt my fault, but I explained to them, so if it isnt my fault why do I have to suffer for? I remember the contents of the page that is missing, and all it had was three lines of terms and conditions, there was nothing there that I had to fill out. So they said they will be sending me a new form, and in the mean time they cannot redebit my account with my money. I said so the paperwork will not reach me until tuesdday (Due to the fact that its the royal wedding and we have bank holiday on monday) and then I will have to fill the form, fax it to u again, wait until you process it and complete your investigation and then debit my account, while I recieve bank charges, and I have no money until that day, which they cant put a date on? What am I going to do all that time? They all said there is nothing they can do.

I feel absolutely disgusted by this level of service. The fact that there security is appalling, how can they let such transactions go through after I have reported them to be fraudulent, just because I didnt take it further initially doesnt mean it cant be declined. And now because of someone else's negligience and incompetence im having to suffer by having no money what so ever to survive on. I explained my situation and said what am I going to do to pay bills, there is nothing they can do. They are quick to take my money but not quick to give it back. So I have to suffer with late charges on my bills, plus interest.

The man who I spoke to was saying, I have logged a call to the complaints department they will ring you later, I said is there a chance the person I will be speaking to will give me my money back, he said no so I said you can f*ck off with your call back then and hung up the phone.

Ive been a customer since the age of ten, ive never had any bank charges and regularly promoted barclays to friends and familys who asked me how barclays was. As soon as I get my money back, I will withdraw it all and close my account. Until then, I will be getting paid and as my account is overdrawn and I will not be getting paid until another 13days, I wil be quickly making a bank account in another bank and shall be changing my account details for my wages.

Please do not choose barclays as your bank. They will bleed you dry.

Whilst travelling in South East Asia. I had my visa card stolen. When I called to Barclays to cancel my card I asked for a cash transfer and replacement card to be sent to my location. Barclays told me cards could only be sent to my home address and that to make a cash transfer I would have to return to my bank in the UK and make a transfer from there (14, 000 miles and £1200 airfares). SO BEWARE IF YOU LOSE OR HAVE YOUR VISA CARD STOLEN BARCLAYS WILL LEAVE YOU TO STARVE TO DEATH IN A FOREIGN COUNTRY.

These scammers use the same email layout no matter what company they say they are. here’s another email from one of those scammers:

barclays bank london
foreign head of operations department
1 churchill place, london e14 5hp. united kingdom.

email:[protected]@post. ro
contract #:mav/fgn/min/009.
registered no: 1026167.
attn: sir/madam,

payment notification

following the signal we received from our local banks & affiliated bank in africa/london concerning your payment from reserve account they have with us, be that your payment will now be effected from our bank (barclays bank plc) london.

during the auditing and verifying of your files it was discovered from the records of outstanding transfer’s due for payment. many officials and some of your agents from the source origin of your fund have delayed your payment for one reason and the other
following the outcome of board of director’s meeting with other commercial banks here in london.

we hereby bring to your notice that your name fails among the top twenty contractor/beneficiary that will be receiving their payment, which has been delayed. I wish to officially notify you that your payment is being processed and the part payment of nine million, seven hundred dollars ($9.7million usd) will be released to you as soon as you re-confirm your information for us to cross check with the one we have in our records.

kindly re-confirm your information to us so that this office can proceed immediate for the approval and immediate release of your fund without further delays. also you are hereby advice to stop further communications with those who claim to have your fund in one bank
or the other because that are nothing but imposters.

1) your full name.
2) contact address
3) phone, fax and mobile #.
4) age.
5) occupation.

in receipt of the above information, your payment will be approved and paid to you by wired to your nominated bank account or paid through atm card. you are advised to get back to me immediately for more clarifications.

best regards,
mr. aams mark,
remittance department barclays bank
email:[protected]@post. ro