CB Banks Barclays Bank Disgraceful support (twitter team on line help exempt)

Barclays Bank review: Disgraceful support (twitter team on line help exempt)

Interlogic Ltd of Milan, IT

Sep 28, 2023 10:04 am EDT

Verified customer

Featured review

Barclays have withheld use of my Company s account and credit card for a while on the basis of failure to supply update information.

Baloney! I sent the pack of information via UPS on 22 Dec 22 and it was delivered on 24 Dec 22, according to UPS.

Companies House have extended the deadline for filing the Annual Accounts by 3 months past 30 September and hopefully the gnomes at Barclays will realize that it is time to regularize matters.

I have filed a formal complaint earlier in the year regarding this matter but it was ignored. No response.

Now I have written to the Manager where the account is held, with the request of passing the message on to whoever deals with these situations. The request was delivered to the Branch by registered letter on 12 September and so far, on 28 September, I have not received a response. Next I will report the incident to the Ombudsman.

Given that I have been a customer since 1976, I feel I am entitled to a fair appraisal of Barclays as a service institution and the quality of the service over the years has become arrogant and unacceptable.

The service by the Twitter team is splendid but they are limited in what they can do.

it s time to choose another Bank. Which I have already done. I would strongly recommend the readers to do the same.

Interlogic Ltd

Desired outcome: - reopen account, for 3 months - or make available statements from 1 Dec 2021 to 31 Jan 2023.thankyou for your attentionKind RegardsINTERLOGIC [protected]@btinternet.com

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Barclays Bank Contacts

Barclays Bank phone numbers

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More phone numbers

Barclays Bank emails

internetsecurity@barclays.co.uk

99%
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support

stockbrokers@barclays.co.uk

95%
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Barclays Bank address

1 Churchill Place, London, England, Greater London, E145HP, United Kingdom

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Nov 18, 2024