DirecTV review: Cancel subscription due to app system complications

Ordered the Ulimate Package for 109.99 on Sept.29th,2023 and before I submit my information for purchase. I clearly read all terms and agreements very clearly and it stated that there will be a $30 temporary hold for five (5) days on my account which was ok. And that I had 30 days to decided if I would like to keep the subscription or cancel it before you took the money from my account but you took the money from my account the same exact day. False advertisement. Then my app stop working so called customer service support whatever the number that was on site. I did spoke with some guy with a accent. I know call was recorded so please listen to the call because your customer worker stated for me to remove the app uninstall the app and do it over. And I clearly stated to him that if I uninstall the app that. I need to cancel my subscription and before I completed that task. I asked him will have be able to get back in the app without being charged he stated that I will and to not worry about that. Now I cancel the subscription and redo the application and now they want another payment which I stated I don't have so now I cant get my money back my $109.99 or cant use the directv streaming app. I need answers or will be contacting my lawyer for further services. name is William Wright and you can contact me [protected] or [protected] thank you