Menu
For Business Write a review File a complaint
DIRECTV NOW Customer Service Phone, Email, Contacts

DIRECTV NOW
Reviews and Complaints

www.directvnow.com

Learn how the rating is calculated

2.4 7 Reviews
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

DIRECTV NOW Reviews 7

ComplaintsBoard
D
Verified customer This review was posted by a verified customer. Learn more

DIRECTV NOW DIRECTV NOW Review: Reliable, Affordable, and No Contracts or Hidden Fees

But now, I switched to DIRECTV NOW and I gotta say, I'm pretty impressed. The website is easy to navigate and the channel selection is pretty good. I can watch all my favorite shows and sports games without any issues. The streaming quality is also top-notch, no buffering or lagging.

One thing I really like about DIRECTV NOW is that there are no contracts or hidden fees. I can cancel anytime without any penalties. And the pricing is pretty reasonable too. I'm paying less than what I used to pay for cable and getting more channels.

The only downside is that sometimes the app crashes or freezes, but that's pretty common with any streaming service. And the customer service could be better, I had to wait on hold for a while before I could talk to a representative.

Overall, I would definitely recommend DIRECTV NOW to anyone who's looking for a reliable and affordable streaming service. It's definitely worth checking out if you're tired of paying for expensive cable bills.

Read full review of DIRECTV NOW
Hide full review
ComplaintsBoard
L
Verified customer This review was posted by a verified customer. Learn more

DIRECTV NOW DIRECTV NOW: Unfair Treatment and Poor Customer Service

So, I was using DIRECTV NOW for a while now, but recently I found out that they are no longer part of ATT. And guess what? My current plan got canceled! Can you believe it? And the new plan they offered me was three times more expensive than my old one. That's just not fair, man. I mean, what about us loyal customers? We deserve better treatment than this.

And don't even get me started on their customer service. It's just plain bad. I tried calling them multiple times, but it took forever to get through to someone. And when I finally did, they were not very helpful at all. It's like they don't even care about their customers.

So, if you're thinking about signing up for DIRECTV NOW, I would suggest you think twice. And if you're already a customer, beware! They might just cancel your plan and offer you a more expensive one. It's just not worth it, in my opinion.

Read full review of DIRECTV NOW
Hide full review
ComplaintsBoard
L
Verified customer This review was posted by a verified customer. Learn more

DIRECTV NOW DIRECTV NOW: Sneaky Billing, Terrible Customer Service, and Support for Hate - A Review

I gotta say, DIRECTV NOW ain't all that great. They tryna pull a fast one on ya with their sneaky billing tactics, and they don't even have the decency to give ya a heads up when they raise their prices. And don't even get me started on their customer service - it's straight up terrible.

But that ain't even the worst part. You know who owns DIRECTV NOW? AT&T. And you know what AT&T supports? One America News (OAN), a channel that's all about spreading lies, hate, and division. They're extreme right wing and they promote violence. Ain't nobody got time for that kind of nonsense.

So if you're smart, you'll stay far away from DIRECTV NOW and AT&T. And make sure you tell your friends too, 'cause nobody deserves to be ripped off by a company that supports hate and violence.

Read full review of DIRECTV NOW
Hide full review
ComplaintsBoard
K
Verified customer This review was posted by a verified customer. Learn more

DIRECTV NOW DIRECTV NOW Review: Affordable and Packed with Channels

I gotta say, DIRECTV NOW is pretty dang good. The price is right up my alley and I get a ton of channels with the smallest package. I ain't no TV addict, so I don't need all the fancy stuff like DVR. This is perfect for me! It's a nice complement to my other streaming services like Netflix and Amazon. Plus, I can even watch channels that I don't have on the individual network apps. Overall, I'm pretty satisfied with the price and service.

Read full review of DIRECTV NOW
Hide full review
ComplaintsBoard
K
Verified customer This review was posted by a verified customer. Learn more

DIRECTV NOW DirectvNow Review: Great Service, but Broken Promises on Pricing

DirectvNow, or as some people call it, "Direct TV Now," has been in the news lately for losing a lot of customers. And I think I know why. It's because they lied to us! When I first signed up for DirectvNow, they promised me that if I kept paying my bills and using their service, I could keep it for life at the low price of $35.00 per month. But then, AT&T came along and started raising prices on everyone. They didn't keep their promise to me or anyone else who signed up early.

I was really disappointed when this happened to me. I thought I had found a great deal on TV service, but it turned out to be too good to be true. I know I'm not the only one who feels this way. A lot of people are upset with DirectvNow for breaking their promise.

But even with all of this, I still think DirectvNow is a good service. They have a lot of channels to choose from, and the picture quality is great. Plus, they have a lot of on-demand content, so you can watch your favorite shows whenever you want.

Overall, I would recommend DirectvNow to anyone who is looking for a good TV service. Just be aware that they might not keep their promises, so don't get too attached to that low price.

Read full review of DIRECTV NOW
Hide full review
ComplaintsBoard
H
Verified customer This review was posted by a verified customer. Learn more

DIRECTV NOW DIRECTV NOW: Beware of Double Billing and Poor Customer Service

I gotta say, DIRECTV NOW has been a real headache for me and my son. We paid our bill on August 22, 2018, but the very next day, my son noticed that they had charged his card again! Can you believe that? And to make matters worse, they don't even have a customer service line to call. It's like they don't even care about their customers.

So my son and I spent almost a whole week trying to get in touch with them about the double billing. Finally, they told us that they would investigate and if we deserved a refund, we would get it in 7-10 business days. I mean, come on, that's just unacceptable. They took our grocery money, for crying out loud! So I told them that if they didn't speed things up, I would be filing complaints with the Iowa Attorney General's office.

And you know what? It's amazing how quickly they acted once I threatened to take action. We got our refund just three days later. It's like they only care when they're in danger of getting in trouble.

So if you're thinking of doing business with DIRECTV NOW, I would say watch your bills very closely. They might just try to pull a fast one on you.

Read full review of DIRECTV NOW
Hide full review
ComplaintsBoard
P
Verified customer This review was posted by a verified customer. Learn more

DIRECTV NOW Directv Now: The Best Streaming TV Service Out There, Hands Down

Directv Now is way better than Sling TV. They tell you straight up that they don't give refunds, but they hook you up with a free Roku Premier if you prepay for two months of their service. Meanwhile, Sling TV wants you to prepay for three months of service and cough up $50 for the privilege. That's just not right.

Now, I gotta say, I was a little worried about the cost of my internet. I wanted to make sure it was fast enough so that none of my streaming would end up buffering. But even with the cost of my internet factored in, I was still paying a total of $128 with no DVR of any kind. That's a lot of money, y'all.

But then I switched over to Directv Now and let me tell you, it's a whole different ballgame. I'm getting way more channels, a real DVR, and no buffering. And the best part? It's only costing me $105 including taxes. That's a real savings, folks.

I gotta give props to Directv Now for not trying to rip me off like Sling TV did. But if I ever decide to go back to streaming TV, I'm definitely gonna check out what Hulu has to offer. They've got a cloud DVR, exclusive shows that you can't find anywhere else, and I'm willing to bet they don't play the same rip off games that Sling TV does. Plus, you gotta have an over the air antenna for the local channels, which is just a pain in the butt.

But for now, I'm sticking with Directv Now. It's the best streaming TV service out there, hands down. And trust me, I've tried 'em all. Just make sure you've got internet that's at least 100 Mbps or you're gonna have a bad time.

Read full review of DIRECTV NOW
Hide full review

DIRECTV NOW Complaints 0

Looks like DIRECTV NOW has no complaints yet, which is great!

However, if you have something to share with the others, you can write a complaint

Leave a complaint
Subscribe to receive notifications of all new customer feedback

If you represent DIRECTV NOW, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

Is DIRECTV NOW Legit?

DIRECTV NOW earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: DIRECTV NOW stands out for their exceptional legitimacy, according to ComplaintsBoard’s detailed analysis. This highlights DIRECTV NOW's reputation as a trustworthy leader in their field. Customers can rely on DIRECTV NOW's services, assured they're dealing with a highly reputable and fully legitimate company.

DIRECTV NOW has received 3 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

The age of DIRECTV NOW's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

We looked up DIRECTV NOW and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

About DIRECTV NOW

Screenshot DIRECTV NOW
DIRECTV NOW is a popular streaming service that offers live TV channels, on-demand content, and premium channels without the need for a cable or satellite subscription. It is a great option for cord-cutters who want to enjoy their favorite shows and movies without the hassle of a traditional TV service.

One of the biggest advantages of DIRECTV NOW is its flexibility. It offers a variety of packages that cater to different needs and budgets. Customers can choose from four different packages: Live a Little, Just Right, Go Big, and Gotta Have It. Each package offers a different number of channels, ranging from 65 to over 125 channels. Customers can also add premium channels like HBO, Cinemax, and Showtime for an additional fee.

DIRECTV NOW also offers a wide range of on-demand content, including TV shows, movies, and documentaries. Customers can access thousands of titles from popular networks like HBO, Showtime, and STARZ. The service also offers a 72-hour rewind feature, which allows customers to watch shows that aired in the past three days.

Another great feature of DIRECTV NOW is its compatibility with a variety of devices. Customers can watch their favorite shows and movies on their TV, computer, tablet, or smartphone. The service is compatible with popular devices like Apple TV, Roku, Amazon Fire TV, and Chromecast.

Overall, DIRECTV NOW is a great option for anyone who wants to enjoy live TV channels and on-demand content without the need for a cable or satellite subscription. With its flexible packages, wide range of channels, and compatibility with multiple devices, it is a great choice for cord-cutters who want to customize their TV experience.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. DIRECTV NOW Contacts

  2. DIRECTV NOW phone numbers
    +1 (855) 567-1744
    +1 (855) 567-1744
    Click up if you have successfully reached DIRECTV NOW by calling +1 (855) 567-1744 phone number 0 0 users reported that they have successfully reached DIRECTV NOW by calling +1 (855) 567-1744 phone number Click down if you have unsuccessfully reached DIRECTV NOW by calling +1 (855) 567-1744 phone number 0 0 users reported that they have UNsuccessfully reached DIRECTV NOW by calling +1 (855) 567-1744 phone number
  3. DIRECTV NOW social media
  4. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 18, 2024
DIRECTV NOW Category
DIRECTV NOW is ranked 59 among 154 companies in the Online Streaming Platform category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.