Menu
For Business Write a review File a complaint
Doctor On Demand Customer Service Phone, Email, Contacts

Doctor On Demand
Reviews and Complaints

www.doctorsondemand.com

Learn how the rating is calculated

1.5 4 Reviews
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Doctor On Demand Reviews 4

ComplaintsBoard
C
Verified customer This review was posted by a verified customer. Learn more

Doctor On Demand Disappointing Experience with Doctor On Demand: Audio Issues and High Cost

I gotta say, I wasn't too impressed with Doctor On Demand. I had a bit of trouble with the audio during my visit and the doctor couldn't hear me. It was a real bummer because I was hoping to get some help with my health concerns. But instead, the doctor just disconnected right away.

To make matters worse, I got a call from Livehealthonline during my visit because they couldn't hear me either. It was a real hassle and made me feel like I was wasting my time.

And let's talk about the cost. Doctor On Demand charges a whopping $75 for a visit, which is pretty steep if you ask me. Especially when you consider that Livehealthonline only charges $49.

All in all, I wouldn't recommend Doctor On Demand. It just wasn't worth the hassle and the high price tag. Save yourself some time and money and go with a different telemedicine service.

Read full review of Doctor On Demand
Hide full review
ComplaintsBoard
B
Verified customer This review was posted by a verified customer. Learn more

Doctor On Demand Disappointing Experience with Doctor On Demand: A Two-Month Struggle to Connect with My Doctor

This here Doctor On Demand thing is a real letdown. I've been trying to get in touch with my doc for a good two months now, but it's been a real struggle. Every time I try to connect, it says he's checking out my records and all that jazz, but then it just goes kaput and says "no connection." What a bummer.

I'm not gonna bother with this app anymore, and I'm gonna let Tricare and the VA know that they've been wasting my time for two whole months. It's just not worth the hassle, you know?

Read full review of Doctor On Demand
Hide full review
ComplaintsBoard
B
Verified customer This review was posted by a verified customer. Learn more

Doctor On Demand Review of Doctor On Demand: Mixed Experience with Support Agent Jennifer and Platform Functionality

I recently had an experience with Doctor On Demand that left me feeling frustrated and disappointed. I was trying to communicate with one of their support agents, Jennifer, but I found it difficult to understand her message. She sent me an official letter about coupon usage and multiple accounts, but I have never used any coupons on their site and the accounts that were created during a technical issue have already been deactivated.

It seems that Jennifer was targeting minority patients who invest in the United States, which is unacceptable behavior. If Doctor On Demand receives government funds, they should not be hiring people like her. I believe that Doctor On Demand should not be supporting the "Defund America" movement.

Despite this negative experience, I do believe that Doctor On Demand can be a useful platform for those who need medical assistance. The website is easy to navigate and the doctors are knowledgeable and professional. However, I would caution others to be aware of the potential for miscommunication with support agents like Jennifer.

Overall, I would recommend Doctor On Demand with some reservations. It is important to be aware of the potential for misunderstandings and to speak up if you feel that you are being treated unfairly.

Read full review of Doctor On Demand
Hide full review
ComplaintsBoard
G
Verified customer This review was posted by a verified customer. Learn more

Doctor On Demand Unprofessional Psychiatrists and Misdiagnosis: My Negative Experience with Doctor On Demand

This app, Doctor On Demand, is a convenient way to see a psychiatrist from the comfort of your own home. However, my experience with this app was not a positive one. I tried several psychiatrists, but unfortunately, they were all unprofessional. They seemed to care more about scheduling more visits with me than actually helping me with my mental health issues. I specifically told them that money was tight, but they still tried to guilt me into scheduling more appointments with them.

To make matters worse, several of the psychiatrists misdiagnosed me. During my sessions, they seemed to be tuning me out and not really listening to what I was saying. One psychiatrist even looked angry that I had an appointment with her and barked at me to book another session with her, even though she had misdiagnosed me. It was clear that I was just an afterthought to her.

Each time I tried to find a new psychiatrist on the app, it cost me $299 for a single session. This was a lot of money for me, and I couldn't afford to keep shopping around for a professional. It was frustrating that Doctor On Demand kept unprofessional people on their app, even though they were charging so much money.

I eventually quit using Doctor On Demand about a year ago and found a better place to get help. My current psychiatrist actually cares about me and properly diagnosed me so that I can get the help I need.

Another issue with Doctor On Demand is that their psychiatrists, even though they are in the same state as you, can't always prescribe certain medications. This was disappointing because that was the whole reason I was booking sessions with them. When I first booked the session, I typed in what goal/concern I had, but it seems like they purposely wasted my time and money by not being able to prescribe what I needed.

Overall, I can't recommend Doctor On Demand to anyone. The psychiatrists I dealt with were careless and bored, and it was frustrating that I had to pay so much money for their unprofessionalism. If you're looking for a convenient way to see a psychiatrist, I would suggest looking elsewhere.

Read full review of Doctor On Demand
Hide full review

Doctor On Demand Complaints 0

Looks like Doctor On Demand has no complaints yet, which is great!

However, if you have something to share with the others, you can write a complaint

Leave a complaint
Subscribe to receive notifications of all new customer feedback

If you represent Doctor On Demand, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

Is Doctor On Demand Legit?

Doctor On Demand earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: Doctor On Demand stands out for their exceptional legitimacy, according to ComplaintsBoard’s detailed analysis. This highlights Doctor On Demand's reputation as a trustworthy leader in their field. Customers can rely on Doctor On Demand's services, assured they're dealing with a highly reputable and fully legitimate company.

Doctorsondemand.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Doctor On Demand as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.

The Doctor On Demand website has a cookie consent banner indicating the use of cookies for data collection. Reviewing the privacy policy and terms of use is crucial to understanding how the data is used and ensuring compliance with regulations.

About Doctor On Demand

Doctor On Demand is a telemedicine platform that provides patients with access to licensed healthcare professionals from the comfort of their own homes. The platform offers a wide range of medical services, including primary care, mental health counseling, and urgent care. Patients can access the platform through a mobile app or website and can schedule appointments with a healthcare professional at their convenience.

One of the key benefits of Doctor On Demand is its convenience. Patients no longer need to travel to a doctor's office or wait in a crowded waiting room. Instead, they can receive medical care from the comfort of their own homes, saving time and money. Additionally, the platform offers 24/7 access to healthcare professionals, making it easy for patients to receive care whenever they need it.

Doctor On Demand also offers a high level of quality care. All healthcare professionals on the platform are licensed and board-certified, ensuring that patients receive the best possible care. The platform also uses advanced technology to provide accurate diagnoses and treatment recommendations.

Another benefit of Doctor On Demand is its affordability. The platform offers transparent pricing, with no hidden fees or charges. Patients can pay for their appointments using a credit card or health savings account, and many insurance plans cover the cost of appointments.

Overall, Doctor On Demand is a reliable and convenient platform that provides patients with access to high-quality healthcare services. Its user-friendly interface, affordable pricing, and 24/7 availability make it an excellent option for patients seeking medical care from the comfort of their own homes.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Doctor On Demand Contacts

  2. Doctor On Demand phone numbers
    +1 (800) 997-6196
    +1 (800) 997-6196
    Click up if you have successfully reached Doctor On Demand by calling +1 (800) 997-6196 phone number 0 0 users reported that they have successfully reached Doctor On Demand by calling +1 (800) 997-6196 phone number Click down if you have unsuccessfully reached Doctor On Demand by calling +1 (800) 997-6196 phone number 0 0 users reported that they have UNsuccessfully reached Doctor On Demand by calling +1 (800) 997-6196 phone number
  3. Doctor On Demand social media
  4. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 19, 2024
Doctor On Demand Category
Doctor On Demand is ranked 9 among 9 companies in the Telemedicine category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.