DocuSign review: Needs to find a permanent solution to this problem

I have been using DocuSign and paying for their service for a while via Zip forms. About 2 years ago I started getting the error message below, if I try to send a second document consecutively, I either have to clear cookies, cached images, browsing data or wait for 30 minutes to send the other document. This process kicks me out of all my logged in websites I am using for work and have to log in again to each of them each time. This happens every time I have to send a document.

I have contacted DocuSign support and they tell me I have to clear cookies and cached images, browsing data etc. for it to work. It is very annoying that every time I send a document I have to do this step and every time I do this step it clears all my saved passwords on other website platforms I use for my job. This happens with all browsers. I generally use Google Chrome. I have contacted DocuSign multiple times, replied to their case follow up emails making them aware that the issue is still there. THEY DONT CARE!

DocuSign needs to find a permanent solution to this problem. They do charge a monthly subscription. I will also be contacting CAR/ Zip forms to file a complaint.

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