Menu
For Business Write a review File a complaint
Sezzle Customer Service Phone, Email, Contacts

Sezzle
Reviews and Complaints

www.sezzle.com

Learn how the rating is calculated

3.2 5 Reviews
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Sezzle Reviews 5

ComplaintsBoard
R
Verified customer This review was posted by a verified customer. Learn more

Sezzle Sezzle Review: Affordable, High-Quality Clothes with Flexible Payment Options

Yo, I gotta say, Sezzle is the bomb diggity! They let you pay in little chunks so you don't gotta drop a ton of cash all at once. And let me tell ya, their clothes are straight up fire. And the best part? They don't cost an arm and a leg like some other places. Plus, the quality is top notch. I'm talkin' like, better than my grandma's homemade cookies. I'm so stoked I found this company, it's seriously changed the game for me.

Read full review of Sezzle
Hide full review
ComplaintsBoard
B
Verified customer This review was posted by a verified customer. Learn more

Sezzle Sezzle Review: Buy Now, Pay Later with No Credit Check or Extra Fees

So, I gotta tell you about my experience with Sezzle. I was trying to buy some stuff from Target on April 24th, and I was preapproved for $200. I was so excited to get my hands on some new things, but when I tried to make a delivery order for the full amount, it kept getting declined. I talked to a representative, and they told me to lower my order amount. I kept lowering it, but it still wouldn't go through. Finally, I switched it to shipping, and it went through for $197 and some change.

I was a little frustrated at first, but then I realized that Sezzle doesn't do a credit check, and there are no extra fees added. Plus, I was only charged $48 and change for the upfront payment, and the other three payments will be about the same. That's a pretty sweet deal if you ask me.

Overall, I'm really happy with my experience with Sezzle. I'll definitely be using this service again. It's so easy to use, and it's a great way to get the things you want without having to pay for everything upfront. If you're looking for a way to buy now and pay later, Sezzle is definitely worth checking out.

Read full review of Sezzle
Hide full review
ComplaintsBoard
J
Verified customer This review was posted by a verified customer. Learn more

Sezzle Sezzle Review: Great Concept, Poor Execution and Customer Service

Sezzle is a payment service that allows customers to pay for their purchases in installments. While the concept is great, the execution leaves much to be desired. As a buyer, you need to be aware that Sezzle can cancel your ability to use their service at any time, even if you pay in advance or on time.

The Sezzle Support Team is not much help either. They can be condescending and rude, or they can just waste your time by asking you to be patient, even if it has been over four weeks. It can be frustrating to deal with them, and it can make you feel like you are not valued as a customer.

Despite these issues, Sezzle is a great concept. However, it is mixed with an unreliable technical team, a disrespectful support team, and a punishing attitude towards on-time or advanced paying customers. It can be a nightmare to do business with them.

If you are looking for a payment service that is more reliable and customer-friendly, I recommend using KLARNA or AFFIRM. Sezzle is a small company that has a lot of improvements to make before it can compete with the bigger players in the market.

Read full review of Sezzle
Hide full review
ComplaintsBoard
C
Verified customer This review was posted by a verified customer. Learn more

Sezzle Sezzle Review: A Reliable Payment Platform with Credit Score Benefits

Sezzle is an incredible company that I have been using for quite some time now. They offer a variety of benefits and features that I simply cannot get enough of. One of the things that I love about Sezzle is that they provide a platform that can help you increase your credit score. They also report your payments to credit bureaus, which is a huge plus.

The Sezzle platform is easy to use and offers a wide range of merchant options for purchases. You can even use Sezzle Up to make gift cards for purchases while in the store or online. This is simply amazing! I have used Sezzle for a number of purchases and have never had any issues.

In the past, I have had some financial hardships and was unable to make a payment. However, Sezzle was great to work with and extended my payment options. They did not freeze my account like Afterpay does, which is a huge relief. Both Sezzle and Afterpay are awesome platforms that can help you get some great products.

Overall, I highly recommend Sezzle to anyone who is looking for a reliable and trustworthy payment platform. They offer a variety of benefits and features that are simply amazing. If you are looking to improve your credit score or simply want to make purchases with ease, then Sezzle is the way to go.

Read full review of Sezzle
Hide full review
ComplaintsBoard
L
Verified customer This review was posted by a verified customer. Learn more

Sezzle Sezzle Review: Terrible Customer Service and Violation of Privacy Laws

I have been a Sezzle customer for quite some time now and I must say that I have a good credit line with them. However, I would advise anyone reading this review to stay away from Sezzle and use other payment options such as Afterpay, Pay by 4, and even Affirm. I have had some issues with Sezzle and requested for hardship assistance as my mother had a stroke that left her partially paralyzed and wheelchair-bound. On top of that, I lost one of my jobs during the pandemic and the rent market in Orlando skyrocketed. Despite all these challenges, Sezzle only offered minimal help and I requested for just one more push of my payments.

Unfortunately, I had to deal with a customer service agent named Trevor who was not only unhelpful but also rude and condescending. I suspect that he is not even from the USA as most of the customer service agents I have spoken to have broken English and just read scripts. Trevor even went as far as requesting proof that my mother had a stroke, which is a violation of HIPPA privacy laws. I sent him a photo of my mother in her wheelchair but he deemed it insufficient. I have requested for management to contact me five times but no one has reached out to me yet.

Sezzle's customer service is terrible and they are now charging additional fees for different levels to get better options of stores. I owe them $500 and they won't help me, which means I will be late on my payments and they will tack on late charges. They claim to be there to help others but that is a big lie. I am so disappointed with Sezzle and I plan to send all correspondence to the corporate office and share my experience on all social media platforms.

I understand that customer service agents are just doing their job but Trevor's behavior was unacceptable. He should not be allowed to request such sensitive information and Sezzle should take responsibility for his actions. I am even considering legal action against Sezzle and Trevor for violating HIPPA privacy laws. I hope that Sezzle will take this matter seriously and either train Trevor better or terminate him.

Despite all these challenges, I am determined to pay off my account. My mother is 81 years old and has been through a lot, including a stroke, broken back, heart attack, and Covid-19. My sister and I take care of her as much as we can and we requested for just one more hardship push to catch up on payments. However, Sezzle's customer service has been a disappointment. I hope that they will improve their services and treat their customers with more respect and understanding.

Read full review of Sezzle
Hide full review

Sezzle Complaints 0

Looks like Sezzle has no complaints yet, which is great!

However, if you have something to share with the others, you can write a complaint

Leave a complaint
Subscribe to receive notifications of all new customer feedback

If you represent Sezzle, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

Is Sezzle Legit?

Sezzle earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: Sezzle stands out for their exceptional legitimacy, according to ComplaintsBoard’s detailed analysis. This highlights Sezzle's reputation as a trustworthy leader in their field. Customers can rely on Sezzle's services, assured they're dealing with a highly reputable and fully legitimate company.

Sezzle has received 3 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

The age of Sezzle's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Sezzle.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Sezzle.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Several positive reviews for Sezzle have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

We looked up Sezzle and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

About Sezzle

Screenshot Sezzle
Sezzle is a payment platform that allows customers to make purchases and pay for them in installments. The platform is designed to help customers manage their finances more effectively and make purchases that they might not be able to afford in one lump sum. Sezzle is available to customers in the United States, Canada, and Australia, and it has quickly become a popular payment option for online shoppers.

One of the key features of Sezzle is its ability to split payments into four interest-free installments. This means that customers can make a purchase and pay for it over time without incurring any additional fees or interest charges. The payments are automatically deducted from the customer's bank account or credit card, making it easy to manage their finances and stay on top of their payments.

Sezzle also offers a number of other benefits to customers, including the ability to shop at a wide range of online retailers. The platform has partnered with thousands of merchants across a variety of industries, including fashion, beauty, electronics, and more. This means that customers can use Sezzle to make purchases at their favorite online stores and take advantage of the platform's flexible payment options.

Another benefit of Sezzle is its easy-to-use interface. The platform is designed to be user-friendly and intuitive, making it easy for customers to navigate and manage their payments. Customers can view their payment schedule, make changes to their payment method, and track their purchases all from within the Sezzle app or website.

Overall, Sezzle is a powerful payment platform that offers a range of benefits to customers. Its flexible payment options, wide range of merchant partners, and easy-to-use interface make it an attractive option for anyone looking to manage their finances more effectively and make purchases on their own terms.
Ratings on other review websites
Trustpilot
Trustpilot
4.2
14741 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Sezzle Contacts

  2. Sezzle phone numbers
    +1 (651) 243-8809
    +1 (651) 243-8809
    Click up if you have successfully reached Sezzle by calling +1 (651) 243-8809 phone number 2 2 users reported that they have successfully reached Sezzle by calling +1 (651) 243-8809 phone number Click down if you have unsuccessfully reached Sezzle by calling +1 (651) 243-8809 phone number 0 0 users reported that they have UNsuccessfully reached Sezzle by calling +1 (651) 243-8809 phone number
    100%
    Confidence score
    Merchant Services
    +1 (831) 246-6617
    +1 (831) 246-6617
    Click up if you have successfully reached Sezzle by calling +1 (831) 246-6617 phone number 0 0 users reported that they have successfully reached Sezzle by calling +1 (831) 246-6617 phone number Click down if you have unsuccessfully reached Sezzle by calling +1 (831) 246-6617 phone number 0 0 users reported that they have UNsuccessfully reached Sezzle by calling +1 (831) 246-6617 phone number
    CEO
    +1 (651) 403-2184
    +1 (651) 403-2184
    Click up if you have successfully reached Sezzle by calling +1 (651) 403-2184 phone number 0 0 users reported that they have successfully reached Sezzle by calling +1 (651) 403-2184 phone number Click down if you have unsuccessfully reached Sezzle by calling +1 (651) 403-2184 phone number 0 0 users reported that they have UNsuccessfully reached Sezzle by calling +1 (651) 403-2184 phone number
    Media Contact
    More phone numbers
  3. Sezzle emails
  4. Sezzle social media
  5. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 19, 2024
Sezzle Category
Sezzle is ranked 4 among 63 companies in the Fintech Services category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.