Menu
For Business Write a review File a complaint
CB Fantasy Sports DraftKings Refund for the fraudulent charges on my debit card
DraftKings

DraftKings review: Refund for the fraudulent charges on my debit card

D
Author of the review
9:45 pm EST
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I had 4200$ fraudulently taken out of my bank account by DraftKings AND THEN MY ACCOUNT WAS MAGICALLY LOCKED my account was obv hacked. DraftKings does not have a customer service phone number only email. The number they have takes you to a voicemail which they don’t respond back to I’ve sent over 30 emails to DraftKings

They don’t respond back to anything besides the email I attached saying we would like to re estate your account admit you made the purchases blah blah blah and upload your id and you can use our site again. No I don’t want to use your site I want you to refund my bank for the fraudulent charges! I didn’t make these charges I never once authorized them!Emailing them is useless they don’t care and they won’t tell you anything just try to get you to admit it’s ur fault. I want a refund for these fraud charges! It’s ironic my account was locked after they took my money. The customer service is terrible and nothing gets taken serious this isn’t fair ! I want my money back I’ve email so manyyyy emails and left so many voicemails no one gets back to me with any real information just wanting me to re activate my account they don’t deal with the real concern of fraud! I never authorized these darn charges how can they get away with this it’s fraud charges they should refund me !

Claimed loss: 4200$

Confidential Information Hidden: This section contains confidential information visible to verified DraftKings representatives only. If you are affiliated with DraftKings, please claim your business to access these details.

View 0 more photos
0 comments
Add a comment

More DraftKings reviews & complaints

DraftKings - DraftKings double charged my personal bank account for a deposit that I made onto their gambling site
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
DraftKings - I used the draftkings app to transfer $25 from my bank account to the draftkings website via their pre paid card they are partnered with
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
DraftKings - DraftKings has suspended my account and has not given me a reason why I no longer wish to do business with DraftKings my complaint is after I
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
DraftKings - Draftkings froze my account and funds due to a chargeback after a complaint to a payment processor
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
  1. DraftKings Contacts

  2. DraftKings phone numbers
    +1 (877) 659-6066
    +1 (877) 659-6066
    Click up if you have successfully reached DraftKings by calling +1 (877) 659-6066 phone number 10 10 users reported that they have successfully reached DraftKings by calling +1 (877) 659-6066 phone number Click down if you have unsuccessfully reached DraftKings by calling +1 (877) 659-6066 phone number 25 25 users reported that they have UNsuccessfully reached DraftKings by calling +1 (877) 659-6066 phone number
    +44 77 8920 6286
    +44 77 8920 6286
    Click up if you have successfully reached DraftKings by calling +44 77 8920 6286 phone number 1 1 users reported that they have successfully reached DraftKings by calling +44 77 8920 6286 phone number Click down if you have unsuccessfully reached DraftKings by calling +44 77 8920 6286 phone number 2 2 users reported that they have UNsuccessfully reached DraftKings by calling +44 77 8920 6286 phone number
    +1 (646) 565-6758
    +1 (646) 565-6758
    Click up if you have successfully reached DraftKings by calling +1 (646) 565-6758 phone number 0 0 users reported that they have successfully reached DraftKings by calling +1 (646) 565-6758 phone number Click down if you have unsuccessfully reached DraftKings by calling +1 (646) 565-6758 phone number 0 0 users reported that they have UNsuccessfully reached DraftKings by calling +1 (646) 565-6758 phone number
    COO
    +1 (339) 225-2614
    +1 (339) 225-2614
    Click up if you have successfully reached DraftKings by calling +1 (339) 225-2614 phone number 0 0 users reported that they have successfully reached DraftKings by calling +1 (339) 225-2614 phone number Click down if you have unsuccessfully reached DraftKings by calling +1 (339) 225-2614 phone number 0 0 users reported that they have UNsuccessfully reached DraftKings by calling +1 (339) 225-2614 phone number
    Vp Communications
    More phone numbers
  3. DraftKings emails
  4. DraftKings address
    222 Berkeley St, Boston, Massachusetts, 02116-3748, United States
  5. DraftKings social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 14, 2024
DraftKings Category
DraftKings is ranked 1 among 3 companies in the Fantasy Sports category

Most discussed DraftKings complaints

Withdrawal
1
(opinions to this review)