Hello. I have been wearing your “comfort slides” for several years.
They used to be more cushiony and consistent.
I started ordering them in multiples of 4 because they didn’t last as long but also because several times, one shoe would be way wider than the other so I had to
order several to get a good pair.
The quality of this product has drastically declined from the time I started using them.
You can see this in my order history.
I ordered 4 pairs of size 7’s and was wearing a brand new pair and walked outside. The right shoe was so much bigger that it folded under itself causing me to fall.
I landed on my right hip and elbow.
My phone was in my right rear pocket. It was in perfect working order before the fall when it was shattered.
I sprained my big toe and ripped my fascia.
I have constant pain in my right heel.
I had to buy a new phone.
I am 68 years old and have had 5 hip replacements - falling is terrifying. Luckily, my hip was ok but this damage to my foot is long lasting.
I live on social security and had no intention of getting a new phone! I can’t afford unexpected expenses - one of the reasons I buy these cheap shoes.
I am out $320.00 in phone trade in expenses and around $60.00 for 4 pairs of shoes that I’m scared to wear.
I’m not a litigious person and I will have to live with this constant foot pain from the fall but I feel you should reimburse me for the expenses I incurred
from your inferior shoes ($380.00)
Cindy Burch
702 Davenport Way
Lincoln CA 95648
Desired outcome: Reimbursement for injury related expenses