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DriveTime Automotive Group

DriveTime Automotive Group review: class action against drivetime 89

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11:19 am EDT
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My story about Drivetime is very similar to the other complaints listed here. I would like to join a class action lawsuit against them. If anyone knows if a lawsuit has been initiated, please post it so other people can join. Thank you.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

89 comments
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BrownAlvina
US
Feb 24, 2021 4:49 pm EST

Id like to join as well

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madgrama
Wheeling, US
Apr 19, 2021 9:54 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I also bought a car from drive time, due to my credit being bad. I year after I bought the front brakes went out. A mechanic told me i had only one front bake, the other was literally in pieces. The tired didn't match, each other. They were bold and had problems with them going flat. I have a grandson who is with me and if i would of wrecked with only one front brake it could of been a nasty out come. I would like to be added to the law suite.
I have asked for them to come get my car and they keep giving me a run around.

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Diamond22
US
May 01, 2021 3:36 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Replying to comment of madgrama

ANY INFORMATION YET? PLEASE KEEP ME IN THE LOOP

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Kristinamarie
Orange, US
Jun 16, 2021 5:35 pm EDT
Replying to comment of madgrama

How do i start a lawsuit i have had nonstop problems with check engine light, knocking under the hood and much more since i bought my car in 2016 - its to where im still making payments and can not drive it at all! Then to top it off i pay extra for extended warranty then they told me i didnt have it - then argued with them to say oh yes you do, so they sent me to pep boys paid $100 for them to tell me they are not specialized in transmission after i paid! theres much more - drive time holy takes advantage of people that have bad credit put bandages on cars and sell them for full price and try to say they do the full inspection before they can sell it which is BS I've had problems non-stop since I bought the car 2016 that I cannot drive at this moment and haven't been able to I'm still making payments!

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TheZodiac007
US
Jul 06, 2021 3:54 pm EDT
Replying to comment of madgrama

I want involved with this lawsuit as well. I have the same issue. Haven’t been able to drive car since year after I got it because of this & then they beg for money

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Upward2022
US
Jul 25, 2021 2:41 am EDT

I can’t believe I’m reading this right now. Looks like I wasn’t the only one. I had a very similar situation with these “Companies” as well. Glad they are being called out for the BS they put people through and still affected by it to this day! Please contact me ( jcadette45@gmail.com)

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danny vybe
US
Sep 18, 2021 10:28 am EDT
Replying to comment of Upward2022

Any info on thiss plsss
lmk if anything Comes Upp !
@Dannyvybe@gmail.com

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ITeaxhMiddle
US
Oct 01, 2021 7:16 pm EDT

How do we file a lawsuit against Drive Time and BridgeCrest for even financing these type of vehicles. Please email me clpucket@gmail.com

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Hillary Schmittinger
US
Nov 20, 2021 9:09 pm EST

Please add me to the list hillary.schmittinger@yahoo.com

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ruth kornahrens
US
Dec 19, 2021 4:43 pm EST

They do usury interest rates in the state of Ga ..Ruth Bertholf and Charles Bertholf. kornahrensruth@yahoo.com

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T L2020
US
Dec 26, 2021 12:57 pm EST

I want in on the lawsuit as well. TomLotze.tl@gmail.com

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Jbrescia
Boiling Springs, South Carolina, US
Dec 27, 2021 3:09 pm EST

I want in on thus lawsuit. I purchased a Chevrolet Equinox and it is mot safe. My transmission failed after 2 weeks of buying the car and they will nit fix it. The warranty i purchased is a scam since no garage work with them around me because they claim drive time sells crap card snd they wont get paid for the work they do because " silver rock repairs" is not a actual company.
Jbrescia@zohomail.com

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Stan7
Newport News, US
Mar 05, 2022 6:13 am EST

I purchased a car from Drive Time on February 3rd since Day 1 of bringing it home problems began, I’ve had to take it back and forth to the mechanic because the car engine light remained on while I was driving and the car was shutting off on me, the car has a low voltage and have over 20 history error codes on it , this whole month I’ve had it it was always at the shop , I love the car it was my very first one I washed it and all but it’s just way too many problems and just yesterday it shut off on me 8 times ,I can’t have that happening with a kid in the backseat and I already lost my job due to no transportation and having to run back and forth to the mechanic, so please get back to me @stanleyudemgba@gmail.com

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the family hurray
US
Mar 14, 2022 9:01 pm EDT

I purchased a car from drivetime in 2015.A 2008 Rava 4 with 72009 miles. MY PAYMENT was 389.00 by weekly. I experienced some bad times fall back on payments The car was repossessed and drivetime financing company Bridgecrest sold the debt to Jefferson Capital and now they are coming after me. I WAS NEVER NOTIFIED. Now they want all my finanical information and employment information. I am worry because I live in proverty. I DON'T have much

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Jaimie Allen
US
Mar 16, 2022 11:19 pm EDT

I got a car through drive time Dec 24 2021 ever since I got this car it's been a giant headache. Within the first week day 7 to be exact the back windshield exploded while I was driving. Then after that the car began to shake and it felt as if the car was.going to fall apart. So I took the car to one if the pepboys locations they suggested. Pepboys said it was the transmission. I has the car for 2 months at that time. Pepboys isn't equipped to repair the transmission so I had to take the car to a different mechanic that silverrock sent me to. I put the car in the shop march 3. They are saying that the transmission is fine but it needs a motor mount, shocks and struts. Which get this isn't covered under warranty but the car is unsafe to drive. I contacted customer relations and they said that if after they get the pictures (which this mechanic won't take so I have to take it to yet another mechanic for) and the estimate and decide they won't fix it that it's just the cost of ownership. How am i responsible for a car that should not have been sold in such [censored]ty condition. Help

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Noah tuscan
Independence, US
Apr 01, 2022 1:21 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I bought the car from drive time two months ago and on top of the transmission issues, radio display not coming on, plus a ton of other issues, now my car will not start at all and I'm pissed. This place is a scam and needs to be shut down immediately!

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RoyaltyBlues
Hawthorne, US
Apr 06, 2022 9:34 am EDT

I, Brandon Dorsey has an approval with Drivetime online for $395 downt payment and I also made an appointment with Drivetime at 4pm in Downey California so I have everything they told me to bring which is proof of income which is paycheck stubs, driver's license, and the money so during the process I already test drive the car the same day when I had my appointment yesterday April 5th 2022 they told me I need to get transactions from the check cashing place where I cash my checks at so he never told me what time to come back or gave me a time so I left to Inglewood and got transaction summary a print out and

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Sharon J. Owens
Sharon J. Owens
Houston, US
May 04, 2022 11:09 am EDT

I would like to join the lawsuit. Please include me.

Sharonjreese451973@gmail.com

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Whitney Payne
US
May 07, 2022 8:33 pm EDT

I got a car from drive time in Pittsburgh. 2 weeks after having the car the transmission completely went. I lost the car for a month and a half, after getting a car back from a warranty place that they send you to I had the engine light on. Turns out the place they sent the car to didn't connect the tubes to my turbo properly, which cause an underboost. Hey damn near $400 to get that fixed, go on the road an hour later the engine light comes back on the turbo needs a new wastegate. I go to get that fixed but I can't get that fixed because now the axle seal to my transmission is leaking transmission fluid. I'm at the point where I either lose my utilities or take care of the car that I got off of this place. I have over $1,200 put in this car and I haven't even had it for 9 months. And I still have at least $800 to put in it. My mother-in-law got diagnosed with cancer a month after we got this car I'm struggling to get her to her chemo appointments. I just don't understand how it's fair to sell cars that don't work.

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Traci Flowers
US
May 18, 2022 12:34 pm EDT

I need to get in on this lawsuit. DriveTime straight up lied to me regarding Bridgecrest. I was told that if I get into an accident that Bridgecrest would cover the remaining balance. My balance at the time was high and received a payment of a little over $1900.

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Derek Horton
US
Jun 19, 2022 2:03 pm EDT

I recently purchased a vehicle from DT and 8 days later the motor ceased up. After several days with the mechanic they determined I was sold the Elantra without motor oil in the system.

I call DT and they simply told me to use my warranty. I am going too sue them. I will never set foot back in that place

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Maria Buffamante
Brooklyn, US
Jun 27, 2022 6:47 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I purchased a car from Drivetime on May 7th on May 16 the car started to have problems with the engine The engine light came on Misfires plus other things wrong with it I just had to drop the car off again for the 3rd time today for the same reasons The warranty company is refusing to cover all expenses and I am told I have to pay put of pocket When the car 1st started to give me problems I called Drivetime to either give me my money back or trade for another car I am so drained out over this

Please add me in this law suit

Buffamantem@aol.com

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Sharon Shantz
US
Jul 02, 2022 11:55 am EDT

I need to talk to someone about a lawsuit against them

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Jeffarchie
Jasper, US
Jul 06, 2022 8:21 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Me and my wife put a app in online for a durango. Was given a down payment price. Got to store to do all paperwork but could not get it because down payment was much higher than was told on website

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Crogers1989
Carthage, US
Jul 28, 2022 2:01 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I have had my car a little over 2 years and shortly after getting this car ive had many issues with my car and I pay more towards interest than principal then anything I did not get the car to spend thousands of dollars on it for repairs and the engine light won't stay off.

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Rhonda Bowers
US
Sep 10, 2022 9:37 am EDT

I purchased a car from Drive Time on August 27th. On September 5th the motor started idling terribly rough, the engine light started flashing and the EPC light came on. It had no power and couldn’t move. I was told that I had to have it towed to their vendor and would be reimbursed $75. The tow cost $150. I also rented a car and was told they’d reimburse $100. The vendor shouldn’t determine the issue and said that Silver Rock would have it towed to a dealer for diagnostics and repair. Two days later when I called to inquire about my car I was told it was still at the vendor. I called Silver Rock and they told me that they don’t have vehicles towed and I would have to pay to have it towed to a dealer. At this point I’m $300 deep in a rental and I’ve had all I’m going to take. I am going to hire an attorney, close my bank account that the payments are auto drafted from and find another vehicle with another dealer. This is highway robbery and should be illegal.

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Jay Davis
US
Aug 22, 2023 5:37 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Yes ma’am I have the samething situation what you have

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Racheln3346
Jacksonville, US
Aug 28, 2023 6:21 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Hello what happen with this situation im.in the same boat and I'm so over it.

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Randy78
Phoenix, US
Sep 11, 2022 2:51 pm EDT

I need help Drive time sold me a lemon I gave car back and now they are garnishment my wages of 1,500$ a month. I am paying for a car ill never own what do I do I’m in Arizona please someone help me it’s driving me insane!

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Ty Jackson
Dallas, US
Sep 28, 2022 12:26 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Replying to comment of Randy78

Same Exact thing currently happening. It’s been 7years and still don’t know what happened to the car because they lost track. Wages are being garnished for a car I had for 6 months and was paid up. They sold me for a bad car.

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Angelo@229
Lehigh acres, US
Sep 11, 2022 7:11 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I also want in on the class action lawsuit ! I bought a car from them 1 month ago and it’s been in the shop twice already . First time my serpentine belt broke . Second time I don’t even know what’s wrong . All types of codes are going off and I don’t have the money to fix it . I bought this car so I could go back and forth to work because my old are broke down . I thought all my issues were fixed and two weeks in my car that I put 1600$ down for isn’t even drivable . Please email brittanyweiler4891@yahoo.com

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TM3415
US
Feb 25, 2023 8:19 am EST

I’d like to join in this as well! DriveTime is robbing me and I don’t know how this is legal!

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Antoinette Burnsed
US
Mar 25, 2023 4:28 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Me and my mom got a car from them our first one was a blue one I don't remember what it was but it was before the HHR recalls were well the first car we got from them The fan came off and went into the radiator and they didn't want it fix it they wanted us to pay to fix it so they let Mom exchange it for the HHR and it had every single government recall on it and they wanted my mom to pay for it when it was a government-issued recall and she wasn't a place in Pooler Georgia that used to be called Savannah tire told us to go to a Chevrolet dealership in Rincon Georgia to get it fixed they sell nothing but a bunch of lemons especially the location in Savannah Georgia and they don't want to honor the government-issued recalls!

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Mlk32
Roopville, US
Mar 29, 2023 10:22 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I want to see if I qualify for the class action lawsuit with Drivetime. I’ve been having issues due to them failing to give me all information about my car when I purchased it.

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Joseph Rosebrough, SMC, AEC
US
Apr 20, 2023 11:09 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Replying to comment of Mlk32

Having similar problems.

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Mlk32
Roopville, US
Apr 28, 2023 2:25 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Mine was sold with refurbished engine and they were “unaware” i asked for a copy of the inspection report and they said i have to get a subpoena to have that information. They claim they are perfectly legal to sell cars with mechanical issues. According to the law they are supposed to give me info on any and all warranties attached to the vehicle, and failed to let me know there was a lifetime extended warranty on the motor that voided my silver rock warranty i was forced to purchase through them. I haven’t gotten anywhere with the situation yet, but i am still trying.

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qdudley
Grand Prairie, US
Jun 20, 2023 5:24 pm EDT

How do I join the class action lawsuit against drivetime? I have an extremely illegal issue I need solved immediately or at least looked into. Please advise

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Tracydt12
Athens, US
Aug 22, 2023 2:08 pm EDT

If information on a class action is available could you please share with me.My daughter is being screwed by these two companies and I be damn if I'm gonna sit back and let them do it.1month after her purchase her Trans goes out costing 10,000.Now 1 yr to the almost day the car just stopped all together and have no idea of the cause cause it won't start up to use the old on it.I will not let her pay 1 more penny on tus piece of [censored] car repair ,payment or phony extended warranty.

ga.tracy12@gmail.com

Silver rock always gives you a run around.

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Donna Cooper
US
Nov 02, 2023 1:58 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I jsut got a call froma law office saying they are trying to collect a 25 year old debt for Drivetime and are goingto take me to court. Tryingto get me to meet with someone to sign paperwork and recieve a summons.

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Ben Triuyu
San Diego, US
Nov 11, 2023 12:21 pm EST

The creditor in question is using a unlawful tactic - I would follow up with an attorney, The debtor only has x amount of time for law suit and this company is doing this illegally.

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Tosh W
US
Jul 03, 2024 6:08 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Anyone still wanting to do this?

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