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I'm 78yrs old i moved to Florida and got hit with security deposit of $840 March 15th 2024 to start my services now for 2 people in the house. we don't use washer nor dryer don't own one and we don't use dishwasher and only have the Fan on auto since i moved in barely have lights on Last months bill $293 this month $356.04. we have no children. were elderly why so high. i requested for them to please send a tech and check this meter something is not working properly. they tell me to hire my own local technician to check the meter. i need this meter checked don't know why bills are so high when my son lives 5 minutes away 4 in his household and his electric bills are no higher then $167. at this point i think this is elder abuse on bills. when i asked for a budget plan quartley $323.00 or monthly for 12 months $323 that is not a budget plan. and if i go over they will deduct at the end of either one plan from security deposit. i need duke to check this out in person. this does not sound right.
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You shouldn't be paying such outrageous bills, especially when you're barely using any electricity. You need to get in touch with someone higher up at Duke Energy and demand they send a technician to check that meter immediately. Make sure they understand you're not backing down. This has to be fixed, and they need to know you're serious. Stay firm and keep pushing until they address this issue. Your age and situation should command respect and attention, and they need to make things right. Don't let them off the hook until they do.