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Dutch Wonderland
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Dutch Wonderland Complaints 3

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Dutch Wonderland I got season passes for my fam

I got season passes for my fam. I also got one for a cousin. When I asked about parking, they said it was 5 bucks. But then they just upped it without telling me. So I had to get a pass that included parking. The park is always short on staff and the only way to upgrade is to wait in a long line (with my kids!). And the AC doesn't work! Both times I did this, the computer was messed up. So now we paid 10 bucks for parking twice, even on the day we upgraded. They owe us 20 bucks back.

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Dutch Wonderland I bought tickets online in July during a sale

I bought tickets online in July during a sale. I found out I only had until the end of July to redeem tickets. I checked online several times that everything was good. I went there with my special needs son and got there just after 10am which is when they always open. After walking in the gate the employees were stopping everyone from entering saying they the rides don't open until 10:30? They then were testng rides at 10:30, instead of before the park opened. Throughout the day I would say a good 25% of rides were closed?, and the main restaurant was said to only open at 11:30. We waited about 20 minutes along with others, and nothing no one was in there and the chairs were on the table. They never updated the sign, they opened late, and only 25% of rides were open, and now they are closed Tuesdays and so is the water park? Myself and others should be getting a dicount for all these issues going on. It was such a nice park too.

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Dutch Wonderland My fam and I went to Dutch Wonderland on 8/29/22 and it was a total bummer

My fam and I went to Dutch Wonderland on 8/29/22 and it was a total bummer. We had to wait a whole hour just to get in the park. And when we finally got in, they gave us a ticket to come back another day 'cause the water park was closed. They didn't even tell us until we paid! Lots of rides and shops were closed too, so the lines for the open ones were crazy long. It's not fair that they charge full price for only half the fun. They won't even give us any kind of refund or anything. The staff even said how messed up it was. This has been going on since early August, too. I'm worried about the safety of the rides if they can't even run the park right.

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Is Dutch Wonderland Legit?

Dutch Wonderland earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Dutch Wonderland to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Dutch Wonderland is known for their high standards and safety. If you're thinking about dealing with Dutch Wonderland, it's wise to check how they handle complaints.

Dutchwonderland.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

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About Dutch Wonderland

Screenshot Dutch Wonderland
Dutch Wonderland is a family-friendly amusement park located in Lancaster, Pennsylvania. The park has been entertaining families for over 55 years and is known for its charming Dutch-themed attractions and rides. With over 35 rides, shows, and attractions, Dutch Wonderland offers something for everyone in the family.

One of the park's most popular attractions is the Kingdom Coaster, a wooden roller coaster that provides a thrilling ride for both kids and adults. Other popular rides include the Sky Ride, which offers a bird's eye view of the park, and the Duke's Lagoon, a water play area that is perfect for cooling off on a hot summer day.

In addition to rides, Dutch Wonderland also offers a variety of shows and entertainment options. The park's live shows feature talented performers who sing, dance, and act in front of large audiences. Some of the most popular shows include the Storytime with Princess Brooke and Friends, the High Dive Show, and the Celebration Street Party.

For younger children, Dutch Wonderland has a number of attractions that are specifically designed for their age group. The park's Wonderland Mini Golf course is perfect for kids who want to try their hand at mini golf, while the Exploration Island area allows kids to explore a prehistoric world filled with dinosaurs and other creatures.

Overall, Dutch Wonderland is a fantastic destination for families who are looking for a fun and exciting day out. With its wide range of rides, shows, and attractions, there is something for everyone to enjoy at this charming amusement park.

Overview of Dutch Wonderland complaint handling

Dutch Wonderland reviews first appeared on Complaints Board on Jun 16, 2023. The latest review I got season passes for my fam was posted on Jun 20, 2023. Dutch Wonderland has an average consumer rating of 1 stars from 3 reviews. Dutch Wonderland has resolved 0 complaints.
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  1. Dutch Wonderland Contacts

  2. Dutch Wonderland phone numbers
    +1 (407) 261-4288
    +1 (407) 261-4288
    Click up if you have successfully reached Dutch Wonderland by calling +1 (407) 261-4288 phone number 0 0 users reported that they have successfully reached Dutch Wonderland by calling +1 (407) 261-4288 phone number Click down if you have unsuccessfully reached Dutch Wonderland by calling +1 (407) 261-4288 phone number 0 0 users reported that they have UNsuccessfully reached Dutch Wonderland by calling +1 (407) 261-4288 phone number
    +1 (717) 606-5348
    +1 (717) 606-5348
    Click up if you have successfully reached Dutch Wonderland by calling +1 (717) 606-5348 phone number 0 0 users reported that they have successfully reached Dutch Wonderland by calling +1 (717) 606-5348 phone number Click down if you have unsuccessfully reached Dutch Wonderland by calling +1 (717) 606-5348 phone number 0 0 users reported that they have UNsuccessfully reached Dutch Wonderland by calling +1 (717) 606-5348 phone number
    Media Contact
  3. Dutch Wonderland emails
  4. Dutch Wonderland address
    2249 Lincoln Hwy E, Lancaster, Pennsylvania, 17602-1111, United States
  5. Dutch Wonderland social media
  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024
  7. View all Dutch Wonderland contacts

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