Recently Debra K Craghead, Middleburg Hts, OH rec'd platform bed frame shipped from above shipper No receipt in box Solely install manual, w/email address 2 [protected]@idealhouse.vip
Ordered black metal queen platform bed via BB&B, but either screw set and/or bed frame do not match each other Spent day learning frame could not be assembled as shipped No phone # given Recent storm in NE OH, w/some people still w/o power My computer could not access my online order #, but will now try to email support Plz assist me Hope email goes through
Claimed loss: $100
Desired outcome: Incorrect screw set/frame rec'd Beautyrest air queen bed OK via BB&B but sitting directly on floor Wanted a bed frame, but will not expend more $ to ship wrong stuff back
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