Eden Cosmetics review: bad in all ways. be warned.! 37

eden cosmetics has put an unauthorized debit to my visa card. free samples were offered for asmall shipping charge. ablut two weeks later my account was debited fo $69+. there was no mention of a charge. i received about $5.00 in product. they do not have a listed phone number to dispute this charge with them. I have contacted my bank and it will be charged back to eden cosmetics. such a company should be banned from advertising on the internet.

Eden cosmetics is a joke, thats fine if you havent returned the product but even when you want too they wont credit you back. its a scam for sure, if you go to a fine cosmetic store you wouldnt have these problems but you do these little "convenient" trials and then they dont work with you. dont try eden cosmetics>

I have unauthorized charges on my debit card from eden cosmetics. I didn't authorize them to do this at all.

There is an unathorized deduction from my bank account. I thought I was getting the sample product and pay only the postage as advertised. I do not wish to continue receiving the product.

Everyone, please do not order anything from this company. it is a scam! they will keep taking it out of your account without your authorization, and will not refund you or your account. plus, the products they send are no good. I had to skin graphs done on my face, because of it! there products will burn your skin! please do not go through, what I went through! it was a horrible! horrible! experience

Eden cosmetics, llc was cancelled by me on monday with my computer on 15 december. on the 18th of same month they charged me $69.41. putting my account in the red.in speaking with nolan he said because I had not returned the product they charged me. it was a 30 day free trial not 14 days... i'm can't believe that they can do this to john q public. I want them to reimburse me for all damages which means my bank account...

I had the same thing happen to me just today for $130.41 for the little trial size and it is so not worth $20. What ever you do DO NOT get this product

I got a free trial from them, as soon as it came in i called the 1 800 numbers to cancel any further charges and for a couple of months i did not recieve any charges. Then 130 dollars came up missing. Guess who took it, eden cosmetics

Yes I also got the free make up off for shipping and handling but they Just took out 130.00 out of my account, and they are also saying that. I took to long to call them to send this ### back. Now they are saying I can't get my money back at all and I think that is ###ing ###. I want my money back in my account. I live from paycheck to paycheck... and I just can't afford to lose money...

Sandy Branham

This happens to me also. Hw did you resolve it?

How did you resolve it?

i have a debit on my visa account for $130 from this company and i have never bought anything from them. I cannot find any contact information for this company to dispute the charge.

I just posted my own complaint against them on here as well... I cannot get a number to call on, so how do I start to dispute the transaction? I didn't even see any makeup!

Here's a phone number to contact them: [protected]
I guess it's a company that has alot of individual operators, kind of like Avon or Mary Kay.
Maybe you bought something from someone and didn't just knew their name and didn't know the company they actually worked for.
I rented a storage space a couple of years ago and I got my first charge online it was a 49$ fee from a concrete company and when I called to inquire about the charge I was told the concrete company owns the storage company so that is the name that appears on the debit. Who knew?

MER

i to was debt 100.41 someone needs to to take these ppl to court start a class action suit they won't give money back they need to be taken down if ur interested please contacte me da.nephew@hotmail.com subject eden cosm.

Same thing here; only I don't have any money in that account! Ha ha ha; so every time they try to pull $130.00 out; there is NOTHING there. I gave them the $1.00 for the "trial offer" now they are still trying to rob me!

I just get riped off by those people, I returned the products the day after I received it, had the RMA# as requested by them and was in the time frame for the return . I have been charged the amount of $130.41. I am so pissed off, how come they let those companies doing business, I saw a lot of complains and still they can continue to do there little scams over and over again, unfortunatly there is way two many companies like that. I will never get into any free trial what so ever.

I also got charged the amount of @29.99 for a club fee? this has to stop I reported this to the gov fraud I just have enough!

My name is Jocellynn Tumbleson and I also had fraud charges taken out of my ckecking account. When tried to get credit back on the charges, was told no. I did not authorize charges and could not get anything done to satisify my complaint.

I ordered a trial sample for $1.00 from eden cosmetics. Today i find out that they have hit my debit card for $130.41. I did not authorize this. I do not want to try their make-up that bad. And I honestly cannot afford shenanigans like this. I will send it back unopened inorder to get my money back. What do I need to do?

I ordered a trial offer of Eden Cosmetics mineral makeup and they charged my account $130 for a product I didn't order. This is crap they can just charge at will!

Shame on you., Eden. How can you do this to people? I am also returning your product and I expect a full refun. It has not been open.
Also, I did not like the way it was packaged. All it had was a piece of cellophane tape to close it.

one more time of having to add a comment and i will talk to a lawyer!

I agree! I still haven't received the $1.00 trial kit, and today find an unauthorized charge for $130.41. If ever I did decide to do business with them, this certainly changed my mind.

I was charged 130.41 for a trial offer on makeup. it said try for 1.00. when I called the company they argued with me about charging 130.41 to my debit card. the make up kit probably had 10 dollars worth of makeup in it. I think these people are phoneys.

I got the same charge. I called them, the lady was polite, but very very unhelpful! I never even accepted the shipment, I tried to cancel it after I ordered it, anyway, the lady said they do not accept return to sender packages! what? what kind of business is this? so, I reported them to the bbb and also my bank. so I am out $131 and did not even get the product. some people should not be able to do business.

I wouldn't even say $10 worth more like $5. I ordered the free trial.. I got charged $ 130.41 also.. When I called I was told there was nothing they could do.. I told them that if they took it then they can give it back.

I sent this product back within a week after I got it.. It is NOT worth ordering or for them sending. This product is garbage! I cancelled the account.. Now months later I am charged $ 130.41!

Now I am fighting with them about returning my money!

The company is a false how can we get ours money back $130.41 we need to lets the world know about this company putting on my space and facebook.

I also ordered a trial use of this cosmetics for $1.99 and nothing. Then they also withdrew $130.55 from my account. I live on security, that really hurt. Calling them did not help. I intend to pursue this matter to the fullest.

I have been fighting to get my money back for over three months. I did not even order their product. The company did not send me their return policy information at all. I was totally surprised to see this charge on my account. Now I have had to call at least six different, and false, numbers for this company. Still haven't been able to contact them directly, to return a product I did not order and do not want. To get back my own money. This company is, in my opinion, running a complete and total scam. It is so unfortunate that it is being allowed to continue in business.

Same thing happened to me! $131.41 of makeup!? Would never purchase crap online that cost that much. But the twit of a manager and the reps or scam clerks were of no help!

This website takes money out of your card as and when they please. Their web site is a fraud, trial offer even more.

So far my account has been charged 3 times by Eden cosmetics and once by another company they gave my debit card information too. I never even received any product...I've reported this company but nothing is working...

Shannon Nichols

i too ordered the $1.00 free sample cosmetics. On july 30, the tried to charge my visa card $130.41, luckily the charge was refused, as i keep a very low balance on this card. This company does not seem to be very reputable, i am going to report them to the better business bureau. This is definitly buyer beware.

Hello everyone,

if only u knew hiw upset i am by this criminal company. i live on SSI / disability and I was stupid enough too make a purchase with this company. Last month they stole 87.00 out of my credit cared account and i am still fighting them over it and then this month which i get paid on the 3rd of the month and by the 5th which was yesterday, they stole 290.95 from my account. I went shopping for groceries and when i got to the register the gentlemen rang up all my purchases and my account said 0.00 dollars in it. Nothing broke by the 5th of this month. They literally stole 290.95 so I came home called my account company and they stopped my debit card. Period. end of story. I am broke thanks too them, . I am taking the issue too the attorney Generals Office here in georgia and i am suing there ### off. The Government does not take too highly too this behavior. especially when stealing off of a SSI /Debit/MasterCard. I will press charges on them and they will wish they never touched my money or anyone else's money. Thank you very much I am so glad that I found this website I got so sick yesterday I vomited outside the walmart where I was shopping at, and I cried all the way home from the store. melanie lynne harvey

I don't know where you guys shop because even atwal-mart one bottle of base is about $6 plus $2 or $3 for concealer and another $5 for blush. then if you buy decent makeup brushes you can expect what at least $15 for those. this without the makeup case let alone a seperate case for the brushes and without the finishing powder. $10 worth of makeup indeed... anyway I love the make up it's light, it covers well I don't feel like i'm waering makeup and if you haven't seen me without it you wouldn't know I was wearing it. I got mine in june I think. I haven't used it all yet of course I don't wear it every day but i've barely made a dent.

The number I have for them is legit i've called it twice. they have their terms of offer right there on their site you merely have to read it. it does sound like it would be a good idea to read it before you order. as comments indicate they don't like refunding money. then again not every company takes returns as easy as wal-mart (of course you can't return opened make up to wal mart at all sooo...).

Anyway I kept mine that first big charge kind of sucked as our income fluctuates with us being self employed but I am very happy with the product and feel it was ultimately worth it. I can fit all my make up I usually wear in the bag they give you and it's small enough to travel around with even would fit in a large purse. so you can keep your entire "face" kit with you for touch ups.

If someday I go to cancel and have issues I will post a comment on here but for now it seems to me people just need to do their homework and read agreements before they agree to them.

Eden cosmetics keeps sending me a refill of their product even though I have not order such product, and it is put on my debt card without my permission. they do not have a legit phone number to call so you can cancel the order.