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EliteSingles
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1.3 23 Reviews 103 Complaints
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EliteSingles Complaints 103

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7:53 pm EDT
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Featured review
This review was chosen algorithmically as the most valued customer feedback.

This company offers a lot of freebies and privileges when they are selling their membership to.possible clients But when you paid your membership fee and will avail of your complimentary voucher your nightmare will begin. Aug 12, 2015 I called their office to reserve an overnight accommodation in Widus Hotel and Casino on Oct 17, 2015. Since its 2 mo...

Read full review of EliteSingles and 70 comments
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5:50 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

EliteSingles inadequate service

Elite Singles have taken a subscription fee from me, but are not fulfilling their contractual obligation, i.e., to provide me with between 3 and 7 profiles a day. They frequently provide only 2, 1 or sometimes no profiles at all .
I write to their customer care department each time this happens, but nothing is ever done, either to improve the service or to compensate me for my loss .

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Jana Kuipers
US
Nov 11, 2018 4:25 pm EST

To whom it may concern, I have been trying to cancel my membership for over a year now and I am more than fed-up!

My membership email address is janakuipers@yahoo.com

I have sent numerous requests through, even received confirmation of cancellation but still they deduct almost ZAR300 of my account every month!

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Sarah Woodrow
GB
Sep 01, 2018 7:21 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I do not wish to have a 12 month subscription! You have taken £155.40 out of my bank account, please refund it immediately! I would then like my account to be cancelled.

woodrowsarah@rocketmail.com
[protected]

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jayne_ritchie@yahoo.com
US
Aug 15, 2018 12:51 am EDT

this is an urgent request - i really need your help please can you call me as soon as you can

[protected]

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9:16 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

EliteSingles Unauthorized transactions

I ordered something from elite in May and they now have been taking up to 8 transactions per month for product I am not receiving. They are ripping everyone off!

Read full review of EliteSingles and 17 comments
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Elco man.
Punta Gorda, US
Mar 23, 2024 1:54 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I keep trying to login. And refuse

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Oracle Mike
US
Dec 25, 2023 11:16 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I seem to be blocked by Elite for reasons unknown to me. But I have not been acknowledged by their staff. They must return my funds, please

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Toot70
US
Sep 10, 2023 8:47 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Truly sad, they talk about their contact form to contact tt, but that form does NOT exist on their site. SCAM beware people.

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Christina Antony
US
Aug 29, 2023 12:53 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I was surprised to see in my credit card statement a charge for 101.70 for EliteSingles. I did not renew the membership. I was not notified either about the renewal.

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A Bonn
Montreal, CA
Aug 19, 2023 9:36 pm EDT

As of August 1st 2023, I have closed the account as it reverted back to a non-premium status. Not wanting to use their services further, the account was deleted and even answered the survey at the end.

Now, I am asked to pay a due for another month of service which I did not use nor will I use.

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Rudzinski
Lebanon, US
Jul 22, 2023 5:36 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I thought I was signing up for a monthly fee for 6 months - not $219.00 at one time or I would never have joined. It is misleading and then you cannot find anyway to speak to anyone. I am done. I want a refund now. I want to cancel my membership.

$219.49 charged on July 13

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GrantD
Pretoria, US
May 22, 2023 10:37 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I paid subscription for the webpage but cannot access it. I follow the pages to log in yet the website just advises wrong password or user id. Page referred to does not provide a text box block to change password.

No way to contact Elite singles since they took my subscription money

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Xavier Bello
US
May 08, 2023 8:06 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I am receiving potential match candidates totally far from my age and the details that are in my profile. Elite single contact from or customer service does not exist at all.

Xavier Bello

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james langton
US
Apr 22, 2023 9:28 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

They are totally scamming me

I have reported them

All I would say is never use this scammer or scamming website.

I don’t think there is very much more to say

I really hope you can help

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Kay Wallace
Duarte, US
Jan 07, 2023 6:05 am EST
Verified customer This complaint was posted by a verified customer. Learn more

I just got my credit card bill and I see the date that they billed me was November 29 if you need to call me my phone number is [protected]

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About EliteSingles

Screenshot EliteSingles
EliteSingles is a premium dating platform that caters to the needs of educated and successful singles who are looking for a serious and long-term relationship. The website is designed to provide a high-quality dating experience to its members by offering a range of features and tools that help them find compatible matches.

One of the key features of EliteSingles is its sophisticated matchmaking algorithm that uses a comprehensive personality test to match members based on their compatibility. The test is based on the Five Factor Model of personality traits and assesses various aspects of a person's character, such as openness, conscientiousness, extraversion, agreeableness, and neuroticism. This helps the platform to identify compatible matches who share similar values, interests, and lifestyles.

Another notable feature of EliteSingles is its user-friendly interface that makes it easy for members to navigate the website and find what they are looking for. The platform offers a range of search filters that allow members to refine their search based on various criteria, such as age, location, education, and income. This makes it easier for members to find matches that meet their specific preferences and requirements.

EliteSingles also offers a range of communication tools that allow members to interact with each other and get to know each other better. These include messaging, chat rooms, and a unique feature called "Icebreakers" that helps members start a conversation with their matches by asking fun and interesting questions.

Overall, EliteSingles is a top-notch dating platform that offers a high-quality dating experience to its members. Its sophisticated matchmaking algorithm, user-friendly interface, and range of communication tools make it an ideal choice for educated and successful singles who are looking for a serious and long-term relationship.
How to file a complaint about EliteSingles?

### How to File a Complaint or Review about EliteSingles on ComplaintsBoard.com

1. Log in or Create an Account:
- If you already have a ComplaintsBoard.com account, log in to proceed. If not, create a new account to get started.

2. Navigating to the Complaint Form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the Title:
- Summarize the main issue you have with EliteSingles in the 'Complaint Title' section.

4. Detailing the Experience:
- Provide detailed information about your experience with EliteSingles. Mention key areas such as transactions, nature of the issue, steps taken to resolve it, personal impact, and the company's response.

5. Attaching Supporting Documents:
- Attach any relevant supporting documents to strengthen your complaint or review. Avoid including sensitive personal data.

6. Filling Optional Fields:
- Use the 'Claimed Loss' field to state any financial losses incurred and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review Before Submission:
- Review your complaint or review for clarity, accuracy, and completeness before submitting it.

8. Submission Process:
- Click the 'Submit' button to submit your complaint or review about EliteSingles on ComplaintsBoard.com.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint or review on ComplaintsBoard.com.

Follow these steps to effectively file a complaint or review about EliteSingles on ComplaintsBoard.com.

Overview of EliteSingles complaint handling

EliteSingles reviews first appeared on Complaints Board on Sep 28, 2009. The latest review Mixed Experiences with EliteSingles was posted on Mar 28, 2024. The latest complaint Elite Singles Dating was resolved on Mar 11, 2021. EliteSingles has an average consumer rating of 1 stars from 126 reviews. EliteSingles has resolved 3 complaints.
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  1. EliteSingles Contacts

  2. EliteSingles emails
  3. EliteSingles address
    Kohlfurter Strasse 41/43, Berlin, 10999, Germany
  4. EliteSingles social media
  5. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024
EliteSingles Category
EliteSingles is ranked 24 among 148 companies in the Dating Services category

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