EliteSingles’s earns a 1.3-star rating from 126 reviews, showing that the majority of users are dissatisfied with matchmaking service.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
Worst service and incompetent staff of eps business consultancy in caloocan city
This company offers a lot of freebies and privileges when they are selling their membership to.possible clients But when you paid your membership fee and will avail of your complimentary voucher your nightmare will begin. Aug 12, 2015 I called their office to reserve an overnight accommodation in Widus Hotel and Casino on Oct 17, 2015. Since its 2 mo...
Read full review of EliteSingles and 70 commentsinadequate service
Elite Singles have taken a subscription fee from me, but are not fulfilling their contractual obligation, i.e., to provide me with between 3 and 7 profiles a day. They frequently provide only 2, 1 or sometimes no profiles at all .
I write to their customer care department each time this happens, but nothing is ever done, either to improve the service or to compensate me for my loss .
Unauthorized transactions
I ordered something from elite in May and they now have been taking up to 8 transactions per month for product I am not receiving. They are ripping everyone off!
The complaint has been investigated and resolved to the customer’s satisfaction.
I keep trying to login. And refuse
I seem to be blocked by Elite for reasons unknown to me. But I have not been acknowledged by their staff. They must return my funds, please
Truly sad, they talk about their contact form to contact tt, but that form does NOT exist on their site. SCAM beware people.
I was surprised to see in my credit card statement a charge for 101.70 for EliteSingles. I did not renew the membership. I was not notified either about the renewal.
As of August 1st 2023, I have closed the account as it reverted back to a non-premium status. Not wanting to use their services further, the account was deleted and even answered the survey at the end.
Now, I am asked to pay a due for another month of service which I did not use nor will I use.
I thought I was signing up for a monthly fee for 6 months - not $219.00 at one time or I would never have joined. It is misleading and then you cannot find anyway to speak to anyone. I am done. I want a refund now. I want to cancel my membership.
$219.49 charged on July 13
I paid subscription for the webpage but cannot access it. I follow the pages to log in yet the website just advises wrong password or user id. Page referred to does not provide a text box block to change password.
No way to contact Elite singles since they took my subscription money
I am receiving potential match candidates totally far from my age and the details that are in my profile. Elite single contact from or customer service does not exist at all.
Xavier Bello
They are totally scamming me
I have reported them
All I would say is never use this scammer or scamming website.
I don’t think there is very much more to say
I really hope you can help
I just got my credit card bill and I see the date that they billed me was November 29 if you need to call me my phone number is [protected]
EliteSingles Reviews 0
If you represent EliteSingles, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
About EliteSingles
One of the key features of EliteSingles is its sophisticated matchmaking algorithm that uses a comprehensive personality test to match members based on their compatibility. The test is based on the Five Factor Model of personality traits and assesses various aspects of a person's character, such as openness, conscientiousness, extraversion, agreeableness, and neuroticism. This helps the platform to identify compatible matches who share similar values, interests, and lifestyles.
Another notable feature of EliteSingles is its user-friendly interface that makes it easy for members to navigate the website and find what they are looking for. The platform offers a range of search filters that allow members to refine their search based on various criteria, such as age, location, education, and income. This makes it easier for members to find matches that meet their specific preferences and requirements.
EliteSingles also offers a range of communication tools that allow members to interact with each other and get to know each other better. These include messaging, chat rooms, and a unique feature called "Icebreakers" that helps members start a conversation with their matches by asking fun and interesting questions.
Overall, EliteSingles is a top-notch dating platform that offers a high-quality dating experience to its members. Its sophisticated matchmaking algorithm, user-friendly interface, and range of communication tools make it an ideal choice for educated and successful singles who are looking for a serious and long-term relationship.
### How to File a Complaint or Review about EliteSingles on ComplaintsBoard.com
1. Log in or Create an Account:
- If you already have a ComplaintsBoard.com account, log in to proceed. If not, create a new account to get started.
2. Navigating to the Complaint Form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.
3. Writing the Title:
- Summarize the main issue you have with EliteSingles in the 'Complaint Title' section.
4. Detailing the Experience:
- Provide detailed information about your experience with EliteSingles. Mention key areas such as transactions, nature of the issue, steps taken to resolve it, personal impact, and the company's response.
5. Attaching Supporting Documents:
- Attach any relevant supporting documents to strengthen your complaint or review. Avoid including sensitive personal data.
6. Filling Optional Fields:
- Use the 'Claimed Loss' field to state any financial losses incurred and the 'Desired Outcome' field to specify the resolution you are seeking.
7. Review Before Submission:
- Review your complaint or review for clarity, accuracy, and completeness before submitting it.
8. Submission Process:
- Click the 'Submit' button to submit your complaint or review about EliteSingles on ComplaintsBoard.com.
9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint or review on ComplaintsBoard.com.
Follow these steps to effectively file a complaint or review about EliteSingles on ComplaintsBoard.com.
Overview of EliteSingles complaint handling
-
EliteSingles Contacts
-
EliteSingles emailssupport@elitesingles.com100%Confidence score: 100%Supportcancellation@elitesingles.com100%Confidence score: 100%
-
EliteSingles addressKohlfurter Strasse 41/43, Berlin, 10999, Germany
-
EliteSingles social media
-
Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024 - View all EliteSingles contacts
Most discussed complaints
Dating site that claims to match you with other single membersRecent comments about EliteSingles company
Dating site that claims to match you with other single members
iMeetzu
2 reviews
DominicanCupid.com
1 review
ColombianCupid.com
3 reviews
SearchingForSingles.com
1 review
Iwantu.com
1 review
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
To whom it may concern, I have been trying to cancel my membership for over a year now and I am more than fed-up!
My membership email address is janakuipers@yahoo.com
I have sent numerous requests through, even received confirmation of cancellation but still they deduct almost ZAR300 of my account every month!
I do not wish to have a 12 month subscription! You have taken £155.40 out of my bank account, please refund it immediately! I would then like my account to be cancelled.
woodrowsarah@rocketmail.com
[protected]
this is an urgent request - i really need your help please can you call me as soon as you can
[protected]