Ellington Air Conditioning & Heat’s earns a 1.0-star rating from 3 reviews, showing that the majority of customers are dissatisfied with their HVAC services.
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I wasn't pleased with my experience at Ellington Air Conditioning & Heat
I wasn't pleased with my experience at Ellington Air Conditioning & Heat. I had requested an upgrade to a more energy efficient unit, specifically wanting to switch from a Trane 16 seer to a Trane 18 seer. However, they ended up giving me the exact same Trane 16 seer unit that I already had. Additionally, they changed the intake unit by 1/2 ton to match the supposed energy efficient unit they installed, but it turned out not to be energy efficient at all.
Fraud. They only gave me 2 options: $99 for no repair or $425 for repair
Fraud. They only gave me 2 options: $99 for no repair or $425 for repair. After the repair, I looked at the invoice and saw that they charged me $372 for a part that only costs $20. This company is ripping people off! They say it's okay to include rent, electricity, water, and other expenses in the price of a "capacitor." But come on, $372 for a $20 part? That's outrageous! I needed my AC fixed in the hot July weather in the Florida Keys, and they took advantage of that. The part they overcharged me for is the Dual Capacitor Turbo200 120/ 208/ 240/ *** I have attached the invoice to this complaint.
I hired Ellington to fix my unit and they failed to diagnose it
I hired Ellington to fix my unit and they failed to diagnose it. I called Ellington on Sunday to have my AC serviced. The tech showed up, opened my unit, and it was frozen up. The tech didn't do any testing to figure out what was going on with the unit. He started with a leak test, which showed that there was a leak. Come to find out, after they ordered an expensive part, the unit did not have a leak. The reason why the unit was freezing up and not cooling was because the blower motor failed on two speeds and needed to be replaced. I was without air conditioning for almost a week before I called the manufacturer of the unit, who gave me a local service provider who fixed the problem.
Is Ellington Air Conditioning & Heat Legit?
Ellington Air Conditioning & Heat earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Ellington Air Conditioning & Heat Reviews 0

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About Ellington Air Conditioning & Heat

Overview of Ellington Air Conditioning & Heat complaint handling
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Ellington Air Conditioning & Heat Contacts
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Ellington Air Conditioning & Heat phone numbers+1 (386) 339-0663+1 (386) 339-0663Click up if you have successfully reached Ellington Air Conditioning & Heat by calling +1 (386) 339-0663 phone number 0 0 users reported that they have successfully reached Ellington Air Conditioning & Heat by calling +1 (386) 339-0663 phone number Click down if you have unsuccessfully reached Ellington Air Conditioning & Heat by calling +1 (386) 339-0663 phone number 0 0 users reported that they have UNsuccessfully reached Ellington Air Conditioning & Heat by calling +1 (386) 339-0663 phone number
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Ellington Air Conditioning & Heat emailsjason@ellingtonac.com99%Confidence score: 99%
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Ellington Air Conditioning & Heat social media
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Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
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