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eM Client
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5.0 6 Complaints
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eM Client Complaints 6

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5:24 pm EDT
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eM Client Authentication failed

Continued... I was some way through the story and pressed the wrong button.

To continue, hoping you received the first part

I went through the same procedure with virgin and a new password was issued. Investigation showed that my email address now had an auto transfer address attached - a gmail address of a person unknown to me. Emails I had tried to send from my other email address [protected]@virginmedia.com to [protected]@virginmedia.com had been undelivered and revealed this same unknown name.

The Priory1920 account works fine but, despite numerous phone calls and promises to find the problem, I am still unable to do anything with the [protected]@virginmedia.com address, despite changing the password many times. The address does work internally with Virgin's website but eMClient and others I've tried will not attach. When, briefly, I did manage to send BTInternet addresses bounced with an error code 554

I think the problem is with Virgin Media but CANNOT GET IT RESOLVED.

Are you able to help? PLEASE

Desired outcome: Any explanation, help and advise you can give, please

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5:03 pm EST
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eM Client EM Client 9.o

On December 14, 2022, I purchased EM client 9.2 as an upgrade from EM Client 8.0 Pro. I made the purchase through PayPal, and I have yet to receive my activation code be able to use it. There seems to be no technical support phone number anyone can call, or a chat box, or even an email. For a company that I assume would want Pro users paying for the privilege, this is ridiculously unacceptable.

Desired outcome: I would like my activation code for EM Client 9.2 I am in possession of the receipt through PayPal . Your quick attention to this matter would be greatly appreciated. My email address is bob.teague.[protected]@gmail.com.

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4:53 pm EDT
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eM Client How to remove an individual email-address (but not the emails)

People change email addresses when they move jobs... And it is embarassing to send an email to their old email which is maybe read by someone else. Thus, I want to be able to remove specific email addresses... But not the emails sent to/from these addresses. Also, these are addresses/domains not black-listed. Please help.

I have tried to resolve this for several years already, but no luck.

Desired outcome: Show me how to remove successfully speciifc email addresses, when I begin typing an address, whithout affecting old email messages.

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Is eM Client Legit?

eM Client earns a trustworthiness rating of 100%

Highly recommended, but caution will not hurt.

Our conclusion: eM Client stands out for their exceptional legitimacy, according to ComplaintsBoard’s detailed analysis. This highlights eM Client's reputation as a trustworthy leader in their field. Customers can rely on eM Client's services, assured they're dealing with a highly reputable and fully legitimate company.

eM Client resolved 100% of 6 negative reviews, its exceptional achievement and a clear indication of the company's unwavering commitment to customer satisfaction. It would suggest that the company has invested heavily in customer service resources, training, and infrastructure, as well as developed an effective complaint resolution process that prioritizes customer concerns.

The age of eM Client's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Emclient.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Emclient.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Several positive reviews for eM Client have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

We looked up eM Client and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

Emclient.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from eM Client.

However ComplaintsBoard has detected that:

  • eM Client protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
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7:06 am EDT
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eM Client EM Client

hello

I am having major problems with EM client.

it is taking forever to load any emails. If I want to forward emails it takes about ten minutes for it to do so.

When I send emails it states this action will take a long time, this I when its a normal email and no attachment.

I cannot open attachments, it is constantly uploading.

Its a nightmare

I cannot work like this.

Desired outcome: Faster email, the ability to click on it and it is fully loaded not having to wait for 5 minutes or more.

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Update by Accounts Buxton Brewery
Sep 27, 2021 7:07 am EDT

i need this fixing asap

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7:19 pm EDT
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eM Client eM Client E-mail

trying to set up eM Client e-mail account, but it won't recognize my ATT password. the imap, and smtp are correct . I have double checked with ATT on my password and I am putting the correct password in for recognition. Incredimail recommended you to me to be of the best e-mail sites I can get.
I would appreciate any information on this asap.
Thank You
William Fazio
[protected]@att.net

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2:00 pm EDT
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eM Client email client

This company is a scam. The paid version is a scam with no advantages and the offices are out of the Caribbean. They are scam artists. Do not purchase paid version and do not use at all. I would use a different client. Beware of free software. These people are scam artist. Watch your jun mail and if you have this on your computer, watch out for Trojans and viruses! Install security software immediately! If you do not believe me call their USA support phone number - [protected]. The free version works and their is no advantage what so ever to the pro version. You can have more than two on the free version. I would not use it at all. Call the number, these are scam artists.

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D
D
Dean Johnson
US
Jan 22, 2019 1:54 pm EST

Each time I open my e-mail I receive an error message than a pop up stating I can only use two computers unless pay for the premium em client.
Sure miss windows live mail.

D
D
Dean Johnson
US
Jan 04, 2019 3:14 pm EST

Why do I always get an error message then a message stating I must pay if I want to use more than two computers? Sure miss windows live mail.
Dean Johnson

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Overview of eM Client complaint handling

eM Client reviews first appeared on Complaints Board on Sep 19, 2018. The latest review Authentication failed was posted on May 12, 2023. The latest complaint Authentication failed was resolved on May 12, 2023. eM Client has an average consumer rating of 5 stars from 6 reviews. eM Client has resolved 6 complaints.
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  1. eM Client Contacts

  2. eM Client emails
  3. eM Client address
    201 Mission Street, San Francisco, California, 94105, United States
  4. eM Client social media
  5. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024
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eM Client Category
eM Client is ranked 15 among 29 companies in the Email and Messaging category

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