Inbox.com’s earns a 1.0-star rating from 5 reviews, showing that the majority of email users are dissatisfied with service.
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Scam artists for sure. Taking $39.96 from my account. Will not refund.
BIG SCAM company! Once you sign up and pay their $39.96 fee this email company will continue to auto-collect that yearly fee without pre-notice. I've been trying unsuccessfully to get a refund from this email account that I no longer use. Have to let others know about them or they will continue to abuse and fraud people. When I saw a payment was in a pending autopayment state I tried calling them as well as my bank to stop payment. I was unsuccessful and it went through anyway. Now I've been going back and forth for almost a month with this company support to get a refund, because I do not want to continue with this email account. They adamantly refuse to refund even though I have closed the account.
Desired outcome: Refund my $39.96
email service
INBOX.COM will block your account and request $$ without notice. They did this to me twice in the last year. They will not unblock you account unless you pay. This is a scam to get customer to pay extra $$ on top of there subscription fees.
I contacted customer service and had several exchanges with them. They absolutely refused to unblock my account for a few hours unless I pay extra fees on top of what I already had paid, and they refused to let me talk to a supervisor. They simply apologized for not given me notice.
I explained that I was unhappy with this and wanted to cancel my subscription, however, I needed to print a few documents. They still refused to unblock my account for a few hours unless I paid unblocking fees.
cancelled $8.88 a year plan to $3.33/mon plan the following year
It seems like they went from sort of bait of switch tactic in that they cancelled its free email service plan to $8.88 a year, which is reasonable, last year. Now, they cancelled that plan, and you have to change to the same plan at $3.33/month, $39.90 a year, which is about 4.5 times more than last year's plan. Unfair. Gmail and other free services have much better offerings, so I'm unsure why they're ripping off its users with this amount.
Is Inbox.com Legit?
Inbox.com earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Inbox.com has claimed the domain name for inbox.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.
Inbox.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Inbox.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Several mixed reviews for Inbox.com have been found on various review sites. While some customers have had positive experiences with the company, others have reported issues with their products or customer service. It's important to read and consider a variety of reviews before making a decision to purchase from this website.
We looked up Inbox.com and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
However ComplaintsBoard has detected that:
- The registrar associated with Inbox.com has been found to be used by several spammers and scammers, which could indicate a potential threat to users.
- We conducted a search on social media and found several negative reviews related to Inbox.com. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Email hosting and data storage
I have a paid account with inbox.com for email and data storage. For over TWO DAYS now (since 1/8/16) I have not been able to access my account. Instead, I get a message saying that it is undergoing maintenance and to check later. Many, many other inbox.com users are reporting (at another review site) that they have also been locked out. Some have managed...
Read full review of Inbox.com and 1 commentThis company should be taken to court and blackmailed
Inbox.com takes over your website search engine, without permission, and even it you delete it from active programs, it still remains. One has to delete it from the startup box in the internet connections. This company should be taken to court and blackmailed!!!
Read full review of Inbox.com and 17 commentsInbox.com Reviews 0
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Overview of Inbox.com complaint handling
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Inbox.com Contacts
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Inbox.com phone numbers+1 (561) 989-7400+1 (561) 989-7400Click up if you have successfully reached Inbox.com by calling +1 (561) 989-7400 phone number 0 0 users reported that they have successfully reached Inbox.com by calling +1 (561) 989-7400 phone number Click down if you have unsuccessfully reached Inbox.com by calling +1 (561) 989-7400 phone number 0 0 users reported that they have UNsuccessfully reached Inbox.com by calling +1 (561) 989-7400 phone number
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Inbox.com address113 NE 2nd Ave, Dania, Florida, 33004-4808, United States
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Inbox.com social media
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Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 24, 2024
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