Enigma Software Group
Reviews and Complaints

"Enigma Software ###s Inc. LLC BLah Blah ARE CHILDREN, teens, and ###ic no lifer d-bags in their early 20's! ### kids that give you a virus, then charge you to get rid of it, and apparently most of the time, THEY CAN'T! lol

THEY create a virus, propagate it, then offer a generic solution that bottlenecks the search engines, and leads you to one of 20 different pages that ALL SAY THE SAME THING...

these ###s need to be SHUT DOWN! >

http://www.bbb.org/west-florida/business-reviews/computers-hardware-software-and-services/enigma-software-group-usa-in-clearwater-fl-90083408

Hello Ron,

I am the Vice President of Technical Support and Research at Enigma Software Group. I read the post above and I would like to let you know that we have an email specifically for complaints. You or anyone can submit a complaint and I can assure you that we will find a suitable solution for any problem that is related to SpyHunter or to our service.

If you have any questions or complaints, please send us an email to complaints@enigmasoftware.com. I personally read all emails from that account.

At Enigma Software Group, we work hard to maintain the best level of service and make sure that every customer becomes a satisfied customer.

Regards,

Alec Malaspina
Enigma Software Group USA, LLC.

Yes, definitely SpyHunter is a ripoff. Why BUY any software of this type when the best ones are free? There is always Windows Defender from Microsoft. This is free and there is NO problem with the source. Spybot Search & Destroy is even better and is also free. Use these before wasting money on fake c**p! Anyone who is charging for spyware or malware removal tools is running a scam, PERIOD, because the big guys are giving this away. Also check out Sandboxie and Sun xVM VirtualBox. These are ways to surf, and even install downloaded suspicious programs without risk. Sandboxie is free in a basic version, which is more than enough for most uses. Sun xVM VirtualBox is much harder to use because you have to install a new operating system in a virutal hard drive. However, you can use the program to run DIFFERENT opertaing sytems at the same time, like Windows and Linux, or OSX and Windows. Sun, maker of the Solaris operating system is MORE than a reliable source!

I have had the same trouble l downloaded it approx a year ago and received nothing. I thought that i would just wear it as a bad loss but once again a year later they have taken more money off my credit card, l have now had to cancel the credit card to stop them and have tried to contact them to let them know l now longer want to be part of there scam. Please everyone make sure you cancel the cards otherwise you may be like me and continue to see the charge occur

I got in trouble the same, I paid it and I got nothing, and I found after 3 months they took my money £31 from my same detail card without approval. ! I contract a bank to cancel it! I think that i should cancel this card number otherwise they will steal my money in the furture by chance again !

Yikes, Kate! I've heard the same complaints again and again.

If you feel like you've been wronged by Enigma Software, shoot me an email at:

IndiaJVillarreal@nym.hush.com

I have also just discovered that Dri Spyware has taken a yearly fee from my account for $29.95 since 2006. If you call Dri.pctools and ask, a British guy will tell you to contact an 800 number and you have to dispute the claim!

I have just discovered that £57.22 has been taken from my account by DRI Spyware and I didnt download anything as i have protection already...my bank is looking into it. This is outrageous. So have no idea how they did it but everyone should be warned.

Yup, Spy Hunter is a gold plated scam.

Clever dickies get you infected with one of their Trojans; EAAntivirus is a favourite. It is so intrusive that it eventually grinds any PC to a halt with its incessant warnings followed with a buy me come on.

Then when you Google for an "EAAntivirus" buster guess which one gets the first nearly full page on the search; you've got it. Spy Hunter.

You shell out the money; it does its search and "destroy". ONLY when you re-boot you've still got EAAntivirus, and also guess what? Spy Hunter will now tell you that the Trojan is no longer present.

End result. Reformat C:; loose a lot of data and a day reloading XP, plus $US 29.

I've also seen some reoprts that Spy Hunter will try and get at you in the future by extracting $$$ from your bank card without your approval.

CAVEAT EMPTOR!

I would like to complain about the unauthorised charging of my account when you have no right.I never order nothing, I don't want your products and you charge me $39.99, so could you please give me my money back thankyou...

I too have never heard of them until today 11/3 when I got my credit card bill. Who did they hack to get our numbers. I wonder what we all have in common?

I cancelled the renewal in 4/2015, but they still keep charge my credit card for two years. Be careful, they will steal your money by keep charge you with no end.

I had never buy spyhunter and there's an unauthorized charge US$39.99 on my credit card bills. I want my money back within 1 weeks. I;m blocking this [censored], I'm reporting the statement and you won't get your money FGS. Anyway I'm blocking this spyhunter [censored]