Epic Chevrolet and Cadillac’s earns a 1.0-star rating from 3 reviews, showing that the majority of customers are dissatisfied with purchases.
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Yeah, of course they regulate you till 10-word minimum because they suck a**
Yeah, of course they regulate you till 10-word minimum because they suck a.
Epic Chevrolet and Cadillac Complaints 2
I've been tryin' to get an estimate of my gap insurance refund and platinum warranty plan refund since May 15 - same date as cancellation
I've been tryin' to get an estimate of my gap insurance refund and platinum warranty plan refund since May 15 - same date as cancellation submitted and confirmed with 10,927 miles on the vehicle (Today is June 28). The original costs for these plans (Gap Insurance and Platinum Warranty) that were purchased on September 19 were $995 for gap insurance and $5,995 for the Platinum warranty (period of validity to: 09/18/2027 or 75,012 miles, whichever comes first) on VIN: ***. I've called *** Warranty multiple times and they told me to have Epic Chevrolet contact their warranty representative to provide the estimate. I'm worried that nothin' is bein' done and I just wanna know when the refund will come and how much it'll be. They told me on May 28th that I should get a check for the refund within one week. I can give more papers, emails, and phone records if needed.
I took my Cadillac Escalade for service/repairs on May 5th
I took my Cadillac Escalade for service/repairs on May 5th. After 17 exhausting days of trying to get updates on the work progress, they completed the repairs on May 21st when I went to pick up my car. My car was delivered with dashboard damages (they scratched the main screen of the dashboard that needs to be replaced). Upon discovery of the damages on site, I spoke with my service advisor *** who took pictures of the damages and said that he will escalate the issue with management for a resolution. I asked for an expecting call back and Mr. said 24 hours (Friday May 22). As expected, Mr. did not call me back for a resolution so I decided to contact them for an update on Tuesday May 26th since Monday 25th was a nationwide holiday. I was lucky to speak with Mr. on Tuesday May 26th after my call was transferred to the service department where he answered the call and I asked him for an update on the issue. Mr. stated that management was informed about the damages to my vehicle and he was still waiting for a resolution from management on my case. He did mention that he was going to ask again for an answer and promised to call me back within 1 hour (approximately 5:00 pm on Tuesday May 26th). Today is Saturday June 6th and I still haven't received any calls, emails, or written notification from Epic Cadillac's management on the resolution for the damages to my vehicle during their possession from May 5th to May 21.
Is Epic Chevrolet and Cadillac Legit?
Epic Chevrolet and Cadillac earns a trustworthiness rating of 83%
Highly reliable. Use their services with confidence, yet trust but verify.
We found clear and detailed contact information for Epic Chevrolet and Cadillac. The company provides a physical address, phone number, and email, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
The age of Epic Chevrolet and Cadillac's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Epicchevrolet.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Epicchevrolet.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
However ComplaintsBoard has detected that:
- There was some difficulty in evaluating or examining the information or data present on the epicchevrolet.com. This could be due to technical issues, limited access, or website may be temporarily down for maintenance or experiencing technical difficulties.
- Epicchevrolet.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The epicchevrolet.com may offer a niche product or service that is only of interest to a smaller audience.
- Epic Chevrolet and Cadillac protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
About Epic Chevrolet and Cadillac
At Epic Chevrolet and Cadillac, customers can expect to find an extensive inventory of both new and pre-owned vehicles, ensuring that there is something to suit every preference and budget. Whether you are in the market for a sleek and stylish Cadillac sedan or a rugged and capable Chevrolet truck, this dealership has you covered. The team at Epic Chevrolet and Cadillac takes pride in offering a diverse selection of vehicles, ensuring that customers have plenty of options to choose from.
In addition to their impressive inventory, Epic Chevrolet and Cadillac also boasts a team of knowledgeable and friendly sales professionals who are dedicated to helping customers find the perfect vehicle to meet their needs. These professionals are well-versed in the features and specifications of each model, allowing them to provide valuable guidance and assistance throughout the car-buying process. Whether you have specific requirements or are simply looking for recommendations, the team at Epic Chevrolet and Cadillac is committed to ensuring that you make an informed decision.
Furthermore, Epic Chevrolet and Cadillac understands that purchasing a vehicle is a significant investment, which is why they offer competitive financing options to help make the buying process as seamless as possible. Their finance department works closely with customers to explore various loan and lease options, ensuring that they secure the most favorable terms and rates available. This commitment to customer satisfaction extends beyond the initial purchase, as Epic Chevrolet and Cadillac also provides reliable and efficient service and maintenance for all vehicles sold.
When it comes to customer satisfaction, Epic Chevrolet and Cadillac goes above and beyond to exceed expectations. Their commitment to providing exceptional service extends to their state-of-the-art service center, where highly trained technicians utilize the latest diagnostic tools and equipment to ensure that your vehicle receives the best care possible. From routine maintenance to complex repairs, the service team at Epic Chevrolet and Cadillac is dedicated to keeping your vehicle running smoothly and efficiently.
In conclusion, Epic Chevrolet and Cadillac is a reputable dealership that offers an extensive selection of high-quality vehicles from two of the most respected automotive brands. With a commitment to customer satisfaction, a knowledgeable sales team, competitive financing options, and a top-notch service center, Epic Chevrolet and Cadillac is the go-to destination for all your automotive needs. Visit epicchevrolet.com today to explore their inventory and experience the exceptional service they provide.
Overview of Epic Chevrolet and Cadillac complaint handling
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Epic Chevrolet and Cadillac Contacts
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Epic Chevrolet and Cadillac phone numbers+1 (541) 490-8672+1 (541) 490-8672Click up if you have successfully reached Epic Chevrolet and Cadillac by calling +1 (541) 490-8672 phone number 0 0 users reported that they have successfully reached Epic Chevrolet and Cadillac by calling +1 (541) 490-8672 phone number Click down if you have unsuccessfully reached Epic Chevrolet and Cadillac by calling +1 (541) 490-8672 phone number 0 0 users reported that they have UNsuccessfully reached Epic Chevrolet and Cadillac by calling +1 (541) 490-8672 phone number
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Epic Chevrolet and Cadillac address2449 Fulton Ave, Sacramento, California, 95825-0347, United States
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Epic Chevrolet and Cadillac social media
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Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
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