Ercolano Cleaning & Restoration’s earns a 1.0-star rating from 2 reviews, showing that the majority of clients are dissatisfied with cleaning and restoration services.
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I hired Ercolano Cleaning & Restoration to get rid of mold in my attic on June 3
I hired Ercolano Cleaning & Restoration to get rid of mold in my attic on June 3. They went up there and took stuff out, sprayed and fogged the area, and told me not to go up there for a few hours. After 24 hours, I checked and saw mold on the beams. I emailed them about it and they sent workers back on June 8 to fix it. They did the area I was talking about and I thought they did a good job, so I thanked them. But when I went up to the attic on July 3 to check it out, I saw a piece of insulation crammed into a corner that had mold on it, and it looked like the piece they were supposed to remove. I had to hire another company to come and do the work that they didn't do. They also didn't vacuum after scrubbing the mold, which I found out later they should have done according to health guidelines.
On 8/12 we had a flood
On 8/12 we had a flood. Ercolano C&R came out and agreed do the mitagation and repairs, and work with the insurance company to help handle the claim. My ins, rep had to contact me multiple times because they did not send him the appropriate paperwork. When we told them that we did not want to refinish floors right away, they said that would have to either charge us more for the rest of the repair job or we would have to find someone else. We decided to part ways. They completed the mitagation, but work was subpar (per other contractors): left site a mess; promised to leave it in excellent shape. Did not complete content manipulation (left items for us to put back); 2 people worked 1 hour ea. but charged insurance company for 8 hours. Left damaged walls and said it wasn't their problem. Removal of ceiling and walls sloppy and we have to pay other contractors to fix what they left. When I spoke with the owner about a resolution, he was highly unprofessional and verbally abusive.
Is Ercolano Cleaning & Restoration Legit?
Ercolano Cleaning & Restoration earns a trustworthiness rating of 63%
Generally safe, but check closely before sharing details.
We found clear and detailed contact information for Ercolano Cleaning & Restoration. The company provides a physical address, phone number, and email, as well as social media account. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
The age of Ercolano Cleaning & Restoration's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Ercolanocleaningrestoration.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Ercolanocleaningrestoration.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
A trust mark has been identified for a ercolanocleaningrestoration.com, but it is important to verify the trust mark and its source to ensure that it is legitimate. Ensure that the trust mark is genuine by clicking on it and verifying its authenticity through the issuing organization's website.
However ComplaintsBoard has detected that:
- Ercolanocleaningrestoration.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The ercolanocleaningrestoration.com may offer a niche product or service that is only of interest to a smaller audience.
- Ercolano Cleaning & Restoration protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- Our team has identified Ercolano Cleaning & Restoration as a provider of generic help desk services, which may be risky for users. We recommend that you proceed with caution and carefully evaluate the company's services before making any decisions.
Ercolano Cleaning & Restoration Reviews 0
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About Ercolano Cleaning & Restoration
The team at Ercolano Cleaning & Restoration is comprised of highly skilled and experienced professionals who are dedicated to providing the highest level of service to their clients. They use the latest equipment and techniques to ensure that every job is completed to the highest standard, and they take pride in their attention to detail and commitment to customer satisfaction.
Whether you need carpet cleaning, upholstery cleaning, tile and grout cleaning, or water damage restoration services, Ercolano Cleaning & Restoration has the expertise and resources to get the job done right. They understand that every client has unique needs and requirements, and they work closely with each client to develop a customized solution that meets their specific needs.
In addition to their cleaning and restoration services, Ercolano Cleaning & Restoration also offers a range of other services, including mold remediation, air duct cleaning, and fire damage restoration. They are fully licensed and insured, and they adhere to the highest standards of safety and professionalism in everything they do.
If you are looking for a reliable and trustworthy company to handle your cleaning and restoration needs, look no further than Ercolano Cleaning & Restoration. With their commitment to quality, attention to detail, and dedication to customer satisfaction, they are the ideal choice for all your cleaning and restoration needs.
Overview of Ercolano Cleaning & Restoration complaint handling
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Ercolano Cleaning & Restoration Contacts
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Ercolano Cleaning & Restoration phone numbers+1 (203) 671-3206+1 (203) 671-3206Click up if you have successfully reached Ercolano Cleaning & Restoration by calling +1 (203) 671-3206 phone number 0 0 users reported that they have successfully reached Ercolano Cleaning & Restoration by calling +1 (203) 671-3206 phone number Click down if you have unsuccessfully reached Ercolano Cleaning & Restoration by calling +1 (203) 671-3206 phone number 0 0 users reported that they have UNsuccessfully reached Ercolano Cleaning & Restoration by calling +1 (203) 671-3206 phone number
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Ercolano Cleaning & Restoration address2 Benham Hill Pl, Hamden, Connecticut, 06514-1934, United States
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Ercolano Cleaning & Restoration social media
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Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
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